Adjusters International
- Company typePrivate
- Founded1985
- HeadquartersSan Juan, Puerto Rico
- Headcount251–500
- GTM typeB2B and B2C
- OfferingServices
Adjusters International firmographics
Firmographics- Name
- Adjusters International
- Legal name
- Adjusters International, Ltd.
- Website
- https://adjustersinternational.com
- Company type
- Private
- Founded year
- 1985
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Ownership category
- akta.pro rank
Adjusters International industry classification
Industry- Product category
- Public Insurance Adjusting Services
- NAICS
- Claims Adjusting (524291), Agencies, Brokerages, and Other Insurance Related Activities (5242)
- SIC
- Insurance Agents, Brokers & Service (6411)
- akta.pro primary industry
- Catastrophe Claims & Loss Adjustment Services (FSAOACAO)
Keywords
Where Adjusters International is headquartered
LocationHeadquarters
- HQ city
- San Juan
- HQ country
- Puerto Rico
- HQ region
- Latin America
Offices11 records
Markets served
Adjusters International business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Public Adjusting Services: Public adjusters typically charge a small percentage of the total claim amount they help collect, making fees contingency-based and aligned with client outcomes. Adjusters International offers free initial consultations to assess claims before engagement.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Contingency-based fee structure |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels10 records
Adjusters International product offering
Product offeringCore offering
Adjusters International is a national network of licensed public adjusting firms that represents policyholders (businesses and homeowners) in property damage insurance claims. The company provides claim evaluation, documentation, negotiation with insurance companies, and settlement optimization. It also supports government agencies and non-profits with FEMA disaster recovery grants and operates an extensive content publishing operation to educate policyholders.
Product overview
Adjusters International is a national network of licensed public adjusting firms providing property insurance claims management and disaster recovery services. The core offering is public adjusting services for both residential and commercial policyholders, supplemented by FEMA assistance programs. The company distributes educational content through two publications (Adjusting Today® and Insights for Your Industry®) and two podcast series (Property Insurance Roundtable and Adjusting Today Podcast). Services cover specific claim types including fire, water damage, storm, wildfire, hurricane, business interruption, builder's risk, earthquake, tornado/windstorm, hail, collapse, flood, and cybersecurity.
Differentiator
Problem solved
Functional benefit
Brands
- Tidal Basin: Disaster recovery consulting services related to Adjusters International
Products and services
- Public Adjusting Services
Quantifiable outcome
- 40,000+ property losses successfully settled since 1985
- +1 more outcomes
Companies that use Adjusters International
Customer profileNamed customers8 records
Segments3 records
Ideal customer profiles3 records
Adjusters International technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Adjusters International partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- Rising Phoenix Holdings Corporation (RPHC)coreParent company of Adjusters International Ltd. RPHC also operates Tidal Basin and provides corporate services including finance, HR, IT, and marketing support. The corporate leadership team and board members serve both RPHC and its subsidiaries including Adjusters International.
- Tidal BasincoreSister company under Rising Phoenix Holdings providing complementary disaster recovery consulting services. Marketing team supports both Adjusters International and Tidal Basin. Companies share resources and expertise during major disasters.
- The Community Foundation of Herkimer and Oneida CountiesminorRPHC has worked with the Community Foundation to support local initiatives in the Utica area through various capacities, including sponsorship of the Leadership Mohawk Valley program run in partnership with Mohawk Valley Community College.
- Mohawk Valley Community College (MVCC)minorRPHC partners with MVCC's Center for Leadership Excellence to support the Leadership Mohawk Valley program, a ten-month community leadership development initiative.
- The InstitutesminorThe Institutes, the leading provider of knowledge solutions for risk management and property casualty insurance, uses content from Adjusting Today publications as the basis for continuing education courses including 'Valuing a Property Insurance Claim' and 'Natural Disasters: Coverage Issues'.
- Port Authority of New York and New JerseycoreTurned to Adjusters International twice for major disaster response: 1993 World Trade Center bombing and 2001 9/11 terrorist attacks. Adjusters International handled assessment of extensive building/property losses and large business interruption claims.
Scale indicators7 records
Recent moves8 records
Expansion highlights6 records
Adjusters International competitors and assessment
Company assessmentBroad incumbents
- Crawford & Company: Global claims management and loss adjusting company; works largely for insurers rather than policyholders but operates broadly in the same claims-adjusting and catastrophe-response space.
- Sedgwick: Large global claims and loss-adjusting administrator across property and casualty lines; overlapping claims-handling capabilities at much greater scale, though primarily carrier-side.
Others
- Tidal Basin: Sister company under Rising Phoenix Holdings providing disaster recovery and emergency management consulting; adjacent and complementary to Adjusters International's claims advocacy.
Emerging players
- Greenleaf Public Adjusters: Regional public adjusting firm advocating for policyholders on fire, water, storm and hurricane claims, overlapping directly with the subject's claim-type specializations.
- Stellar Public Adjusting Services: Fast-growing public adjusting firm focused on residential and commercial property claims in catastrophe-prone states, competing in the same policyholder-advocacy niche.
Direct peers
- Globe Midwest: Long-established Midwest public adjusting firm handling complex multimillion-dollar property claims for policyholders, operating in the identical public-adjusting category.
- Goodman Gable Gould: A century-old public adjusting firm specializing in property loss claims advocacy for policyholders; it is in fact a member firm of the Adjusters International network and directly represents the same service line.
- Adjusters International / MBC: Regional public adjusting firm in the same network serving the Plains/Mountain states with FEMA flood and property claims expertise, identical service category.
- The Greenspan Co. West Coast public adjusting firm handling large-loss and wildfire property claims for policyholders, a direct member-peer in the public adjusting business.
- Alex N. Sill Company: Independent public adjusting firm representing residential and commercial policyholders in property damage and business interruption claims, the same core offering and contingency model.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
Adjusters International social profiles
Digital presenceAdjusters International financial estimates
Financial estimateRevenue estimate
Valuation estimate
Adjusters International leadership team
Management profileNumber of profiles
Profiles13 records
Adjusters International subsidiaries and ownership
Company hierarchySubsidiaries8 records
Adjusters International funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Adjusters International M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Adjusters International
What does Adjusters International do?
Adjusters International is a national network of licensed public adjusting firms that represents policyholders (businesses and homeowners) in property damage insurance claims. The company provides claim evaluation, documentation, negotiation with insurance companies, and settlement optimization. It also supports government agencies and non-profits with FEMA disaster recovery grants and operates an extensive content publishing operation to educate policyholders.
Is Adjusters International a public or private company?
Adjusters International is a private company. It is classified as corporate owned and is currently operating.
When was Adjusters International founded?
Adjusters International was founded in 1985. It employs 251 to 500 people.
Where is Adjusters International based?
Adjusters International is headquartered in San Juan, Puerto Rico, in the Latin America region.
How does Adjusters International make money?
One revenue line is on record: public Adjusting Services.
Who are Adjusters International's main competitors?
Broad incumbents on record are Crawford & Company and Sedgwick. Tidal Basin is listed as an others. Emerging players are Greenleaf Public Adjusters and Stellar Public Adjusting Services. Direct peers are Globe Midwest, Goodman Gable Gould, Adjusters International / MBC, The Greenspan Co. and Alex N. Sill Company.
Does Adjusters International have an API?
No public API is recorded for Adjusters International.
What industry is Adjusters International in?
Adjusters International's product category is Public Insurance Adjusting Services. Its primary akta.pro industry code is FSAOACAO, Catastrophe Claims & Loss Adjustment Services. Its NAICS code is 524291 and its SIC code is 6411.