What Serpent Consulting Services Pvt Ltd does

Serpent Consulting Services Pvt. Ltd. (SerpentCS) is an India-headquartered ERP development and consulting firm that operates as an Odoo Official Partner, SAP Certified Expert, ERPNext Certified Expert, and Zoho Authorised Partner. The company builds, customizes, and implements enterprise software on Odoo, ERPNext, SAP, and Zoho platforms, supplemented by custom development in Python, PHP/Laravel, Node.js, React, .NET, Flutter, Kotlin, and native Android/iOS. Its product portfolio spans 22 vertical-specific ERP modules (Smart City, Property Management, Tours & Travel, Gym, Education, Law Firm, HRMS, Hotel, POS, eCommerce, Construction, Fleet, Field Service, Optical, Salon & Spa, Restaurant, Car Wash, Visa, Labour Management, CRM, Project Management, and Restaurant) plus eight mobile companion apps and three web integrations (RingCentral, Web Email, Temu). Beyond ERP, the firm offers ChatPal, an AI-powered omni-channel chatbot platform, and Trackoo, a mobile fleet/field tracking application.

The company monetizes through five primary streams: professional services for ERP consulting, customization, and implementation; dedicated developer hiring; Odoo ERP training programs; tiered Odoo support packages (Platinum at $35/hour, Diamond at $40, Gold at $42, Silver at $45); and ChatPal SaaS subscriptions priced at ₹1,999, ₹4,499, and ₹13,499 per month. Go-to-market is enterprise field sales with book-a-demo CTAs and free consultations, complemented by Odoo App Store marketplace distribution for proprietary apps and self-serve PLG for ChatPal. The firm holds ISO 27001 and CMMI certifications, is Clutch Top-Rated, and operates across 10+ global offices (India HQ plus Singapore, USA, Belgium, UAE, Canada, Kenya, Zambia, Portugal, Mexico) serving 8,000+ clients in 175+ countries. Group structure includes six wholly-owned subsidiaries (Verticalis for Zoho, Solufy for ERPNext, Odoo QA, Prozone Tech, Kituo Space, Serpent Infotech). Ownership is private and management-controlled with no external investors disclosed; Husen Daudi serves as Managing Director.

Name

Serpent Consulting Services Pvt Ltd

Legal name

Serpent Consulting Services Pvt. Ltd.

Website

https://serpentcs.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

51–100 employees

Short description

Serpent Consulting Services (SerpentCS) is an India-headquartered ERP consulting and software development firm that implements, customizes, and supports Odoo, ERPNext, SAP, and Zoho solutions for enterprise and mid-market clients across 50+ verticals and 175+ countries.

Ownership category

akta.pro rank

Product category

ERP Consulting & Implementation Services

NAICS

Management Consulting Services (54161), Professional, Scientific, and Technical Services (54), Other Scientific and Technical Consulting Services (541690)

SIC

Services-Management Consulting Services (8742), Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE)

Keywords

• ERP consulting services
• Odoo implementation partner
• Enterprise software development
• Vertical ERP solutions
• ERP integration support

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. ERP Consulting and Implementation Services: Professional services including Odoo, ERPNext, SAP, and Zoho consulting, implementation, customization, and integration services for enterprise clients
2. Odoo Support Packages: Hourly-based support packages (Platinum, Diamond, Gold, Silver) providing functional and technical support for Odoo implementations
3. Dedicated Developer Hiring: Hiring dedicated ERP and mobile app developers with 12+ years expertise for custom project development
4. Odoo ERP Training Programs: Corporate, technical, and functional Odoo training programs for enterprises, teams, and Odoo partners
5. ChatPAL SaaS Subscriptions: AI-powered chatbot platform with tiered pricing (Essential at ₹1999/month, Advanced at ₹4499/month, Premium at ₹13499/month)

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Serpent Consulting Services (SerpentCS) is an enterprise ERP consulting and development firm that implements, customizes, migrates, and supports Odoo, ERPNext, SAP, and Zoho platforms. It delivers over 20 vertical-specific ERP modules (Property, Tours & Travel, Gym, Education, Law Firm, HR, Hotel, Construction, Fleet, Field Service, POS, Restaurant, etc.) and the ChatPal omni-channel AI chatbot platform, backed by certified expertise and global delivery across 175+ countries.

Product overview

Serpent Consulting Services offers a comprehensive Odoo-based ERP ecosystem with 22 core vertical-specific products organized as a platform-plus-modules architecture. The core platform is built on Odoo ERP with add-on mobile applications and web integrations. Key product verticals include: Smart City ERP for government municipalities, Property Management for real estate, Tours & Travel Management for travel agencies, Gym Management for fitness centers, Education Management for academic institutions, Law Firm Management for legal practices, HRMS for workforce management, Project Scrum Management for Agile teams, CRM for sales automation, Hotel Management for hospitality, ChatPal for omni-channel communication, Labour Management for staffing agencies, Car Wash Management, Visa Management for immigration, Construction Management, Point of Sale for retail/restaurant, Fleet Management, eCommerce, Field Service Management, Salon & Spa Management, Optical Store Management, and Restaurant Management. The portfolio is complemented by 8 mobile applications, 3 web application integrations (RingCentral, Web Email, Temu), and professional services including Odoo support packages, dedicated developer hiring, ERP training, quality assurance, and implementation consulting.

Differentiator

Problem solved

Functional benefit

Brands

• ChatPal: Omni-channel AI chatbot and customer engagement platform integrated with Odoo
• Trackoo

Products and services

• Smart City ERP Management System
• Property Management Software
• Tours and Travel Management System
• Gym Management Software
• Education Management Software
• Law Firm Management Software
• Human Resource Management System (HRMS)
• Project Scrum Management Agile System
• Customer Relationship Management (CRM) Software
• Hotel Management Software
• ChatPal (Omni Channel Solutions)
• Labour Management Software
• Car Wash Management System
• Visa Management Software
• Construction Management Software
• Point of Sale (POS)
• Fleet Management System
• Odoo eCommerce
• Field Service Management System
• Salon & Spa Management System
• Optical Store Management ERP
• Restaurant Management Software
• Odoo Support Services
• Hire Dedicated Developers
• Odoo ERP Training
• Quality Assurance Services

Quantifiable outcome

• 18-day go-live for Smart City ERP implementations
• +3 more outcomes

Named customers8 records

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability7 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• VerticaliscoreTechnology or IntegrationVerticalis delivers intelligent Zoho solutions, helping businesses streamline sales, finance, HR, and customer operations through consulting, implementation, customization, and support. Represents SerpentCS group company for Zoho solutions.
• SolufycoreTechnology or IntegrationSolufyERP provides ERPNext implementation, customization, migration, and support services, enabling businesses to automate operations and accelerate growth with open-source ERP. SerpentCS group company for ERPNext.
• Odoo QAcoreStrategic or Co-development PartnerOdoo QA offers specialized quality assurance and testing services for Odoo applications, ensuring reliable, secure, and high-performance ERP deployments. Sister company focused on Odoo-specific QA.
• Kituo SpaceminorOthersKituoSpace provides premium coworking spaces, managed offices, virtual offices, and GCC setup services, helping startups and global businesses establish and scale their operations efficiently.
• Serpent InfotechcoreImplementation/ SI/ Consulting PartnerSerpent Infotech provides solutions to all business realm problems under one roof. Part of the SerpentCS group ecosystem offering comprehensive business technology solutions.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• WillowIT: US-based Odoo Gold Partner focused on Odoo implementation and customization for manufacturing, distribution and services — directly comparable to SerpentCS's core Odoo practice and similar mid-tier size.
• Vauxoo: Latin America-headquartered Odoo partner providing Odoo ERP consulting, custom development and vertical solutions — directly comparable in Odoo-only specialization and geographic breadth.
• Open Source Integrators: US-based Odoo and open-source ERP implementation firm serving enterprise clients across multiple verticals — directly comparable in Odoo partnership, vertical specialization and global delivery.

Broad incumbents

• Infosys: Global Indian IT services leader with a large enterprise-ERP and SAP practice — competes for the same enterprise-ERP modernization RFPs but with vastly deeper bench and brand recognition.
• Tata Consultancy Services: India's largest IT services firm with extensive SAP and ERP consulting practice — competes for the same large-enterprise ERP transformation mandates from an India delivery base.
• Mindtree (LTIMindtree): India-based IT services major with a substantial SAP and enterprise-application practice — comparable in enterprise-ERP consulting positioning from an India delivery base, but operating at far greater scale.
• Capgemini: Global IT consulting and services firm with deep SAP/ERP practice — competes for enterprise-ERP transformation deals, especially in Europe where SerpentCS also has presence (Belgium, Portugal).
• Wipro: Indian IT services major with established SAP and enterprise-application consulting — directly competes in enterprise-ERP implementation deals globally.
• Nagarro: India-headquartered global IT services and digital engineering firm with ERP/SAP practice — comparable in India-based delivery model and enterprise digital-transformation focus, though much larger scale.
• Accenture: Global consulting and systems-integration leader with the world's largest SAP practice — competes in enterprise-ERP advisory and implementation, with greater brand and scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Serpent_CS
• YouTubeserpentcs.com/website/social/youtube
• Facebookserpentcs.com/website/social/facebook
• LinkedInlinkedin.com/company/serpent-consulting-services
• Instagramserpentcs.com/website/social/instagram

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Serpent Consulting Services Pvt Ltd