Accomsure

What Accomsure does

Accomsure is a Calgary-based, privately held Canadian company that manages Additional Living Expenses (ALE) claims for insurance carriers and adjusters on behalf of policyholders displaced by insured events such as fires, floods, and natural disasters. Founded in 2016 in the wake of the Fort McMurray wildfire, the company operates across Canada with regional managers covering Ontario, Alberta, British Columbia, the Maritimes and Montreal, Ottawa and Gatineau, and Saskatchewan and Manitoba. Its primary customers are insurance adjusters and insurance carriers who delegate the sourcing, negotiation, placement, and billing of temporary accommodations to Accomsure, freeing adjusters to focus on claim resolution while providing displaced policyholders with suitable housing and direct-billing convenience.

The company's core products include PropertyHub, a self-service platform where property owners register available units for matching with displaced policyholders; an Adjuster Portal for claim submission and tracking; and an ALE Services suite covering hotels, rental homes, rental furniture, CAT event support, pet boarding, transportation, moving services, and mobility aids. Infrastructure is hosted on HubSpot as the primary CRM and cloud layer, with Google Cloud and Microsoft as supporting infrastructure. Accomsure has achieved SOC 2 Type 2 attestation and is compliant with PIPEDA and Quebec's Law 25, signaling enterprise-readiness for insurance-carrier procurement requirements.

Accomsure generates revenue primarily through managed-services fees on ALE placements and potential spread between negotiated property rates and amounts billed to carriers. Pricing is quote-based and tailored to individual claim requirements, with multi-year contractual arrangements with insurance carriers. The company pursues a sales-led go-to-market motion via regional-manager relationships with carriers and managing general agents (MGAs), supplemented by inside sales for inbound claim submissions and a self-serve channel (PropertyHub) for property-owner recruitment. The company is founder-led by Co-CEOs Terrell Stephen and Rajesh Manan, with no disclosed institutional funding.

Name

Accomsure

Legal name

Accomsure

Website

https://accomsure.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Accomsure is a Calgary-based Canadian managed-services company that sources, negotiates, and bills temporary housing for insurance adjusters serving policyholders displaced by fires, floods, and other insured events across Canada.

Ownership category

akta.pro rank

Product category

Insurance Claims Housing Management

NAICS

Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Insurance / Disaster Temporary Housing (ALE, Claims Housing) (THAMAHAC)

Keywords

• Temporary housing management
• ALE claims management
• Insurance housing solutions
• Displaced policyholder services
• Claims cost control

Headquarters

HQ city

Calgary

HQ country

Canada

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. ALE Housing Management Services: Accomsure charges fees for managing the Additional Living Expenses (ALE) claim process for insurance companies. Services include sourcing accommodations, negotiating rates, coordinating billing between property owners, insurance companies, and policyholders. Revenue is generated through fees based on the housing placements and management services provided during the claim lifecycle.
2. Rate Negotiation and Discounts: Accomsure negotiates corporate discounts and preferential rates with property owners and hotels, potentially capturing margin between negotiated rates and billed amounts. Pre-established relationships with accommodation providers allow cost-effective placements within policy guidelines.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Accomsure manages Additional Living Expenses (ALE) claims for insurance companies and adjusters across Canada. The company sources, negotiates, and coordinates temporary housing for policyholders displaced by insured events such as fires, floods, and natural disasters. It also operates PropertyHub, a property registration platform that connects its network of 21,000+ accommodation partners with displaced policyholders, while providing direct billing to insurers to eliminate policyholder out-of-pocket costs.

Product overview

Accomsure is a Canadian temporary housing management company offering a unified ALE (Additional Living Expenses) management platform. The core offering consists of PropertyHub (a property partnership network connecting landlords with displaced policyholders), ALE Claim Management (end-to-end claims handling for insurance adjusters), and ALE Services (a suite of accommodation solutions including hotels, rental homes, furniture, and ancillary services like pet boarding and transportation). The platform integrates direct billing to insurers, centralized service coordination, and SMS-based communication with policyholders. Accomsure operates primarily through its website-based claim submission portal rather than a public API.

Differentiator

Problem solved

Functional benefit

Brands

• PropertyHub: PropertyHub is Accomsure's property partnership network that matches property owners' available properties with Canadians looking for comfortable temporary accommodation.

Products and services

• PropertyHub Online platform that matches available rental properties with displaced policyholders seeking temporary accommodations. Property owners can self-register their homes to join Accomsure's trusted supplier network, providing detailed property specifications including beds, baths, amenities, and availability.
• ALE Claim Management End-to-end temporary housing management service for insurance adjusters, handling sourcing, negotiation, and coordination of accommodations for displaced policyholders while managing claim costs and billing.
• ALE Services Suite of temporary accommodation services including hotel placements, rental homes, rental furniture, CAT event support, indemnity control, pet boarding, transportation, moving services, mobile homes, and mobility aids.
• Online Claim Submission Portal Web-based form system allowing insurance adjusters to submit claims with adjuster and policyholder information, claim details, and accommodation requirements.

Quantifiable outcome

• $120,000 insurance savings in single multi-unit displacement case through $177/night room discount and extended ALE funds
• +3 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered supporting and core.

• MicrosoftsupportingTechnology or IntegrationMicrosoft provides cloud infrastructure services as part of Accomsure's technology stack. Personal information may be stored or processed on servers located outside Canada, including the United States, through Microsoft's cloud services.
• HubSpotcoreTechnology or IntegrationHubSpot serves as the primary cloud infrastructure and CRM platform for Accomsure. All data is hosted on HubSpot databases located in the United States. HubSpot's security program with multiple certifications supports Accomsure's SOC 2 compliance requirements.
• Google CloudsupportingTechnology or IntegrationGoogle Cloud provides cloud infrastructure security as part of Accomsure's hosting environment. The platform employs robust security programs with multiple certifications.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Sedgwick: Sedgwick is a global leader in claims management, loss adjusting, and disability solutions. Its broad claims-management portfolio includes temporary housing components for insured losses, positioning it as a broad incumbent that could compete with or partner alongside Accomsure.
• Crawford & Company: Crawford & Company is one of the world's largest independent providers of claims management and adjustment services. It serves global insurance carriers with solutions that overlap Accomsure's adjuster-support value proposition, though at much greater scale and broader scope.

Emerging players

• Airbnb for Work: Airbnb for Work is Airbnb's corporate and extended-stay offering targeting business travellers and displaced residents. While it does not target insurance claims specifically, it represents an emerging alternative channel for policyholder temporary housing that could partially disintermediate dedicated ALE platforms.

Direct peers

• Churchill Corporate Services: Churchill Corporate Services provides temporary furnished housing for corporate clients, insurance displacements, and relocation programs across the US. It serves a similar insurance-carrier customer base with comparable apartment sourcing and direct-billing workflows.
• National Corporate Housing: National Corporate Housing is a US-based managed corporate housing provider that places insured guests in furnished temporary apartments during displacement events. It competes in the same insurance-claim housing niche with comparable B2B carrier relationships and apartment-network economics.
• Polygon Group: Polygon Group is a global provider of temporary housing, property damage restoration, and climate adaptation services. They offer similar insurance-claim temporary housing placement services across Europe and North America, making them the closest comparable to Accomsure in business model and customer base.

Others

• Pilot Catastrophe Services: Pilot Catastrophe Services is a North American provider of insurance claims management, adjusting, and CAT-event response services. It shares Accomsure's insurance carrier customer base and serves as an ecosystem participant in CAT-driven ALE volume.
• BELFOR Property Restoration: BELFOR is the global leader in property disaster restoration and recovery services. While not a housing specialist, BELFOR frequently co-ordinates with ALE providers during major insured-loss events, making it an adjacent ecosystem participant in the displacement workflow Accomsure serves.
• CORT: CORT is a major North American furniture and household goods rental provider serving corporate, insurance, and relocation customers. Accomsure's furniture-rental ancillary service competes with a subset of CORT's insurance-segment offering, making them adjacent ecosystem peers.
• ServiceMaster Restore: ServiceMaster Restore is a large North American franchise network providing disaster restoration and cleanup services for insured losses. It sits upstream of ALE in the displacement workflow and represents a complementary (not competitive) partner for Accomsure's housing placements.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/accomsure-ale-management-solutions
• Facebookfacebook.com/accomsure.accomsure.1

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Accomsure