Zajil

Name

Zajil

Legal name

Gulfnet International Company – KEMS (شركه شبكه الخليج الدوليه كيمز)

Website

https://zajil.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Safat

HQ country

Kuwait

HQ region

Middle East

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Enterprise Connectivity Services: MPLS, GMPLS, IPLC, AVPN, Business Fiber, and Managed DIA services for enterprise connectivity needs
2. Cloud and Managed Services: Cloud-as-a-Service, Private Cloud, Cloud Connect, Managed SD-WAN, Managed WiFi, and Managed Router services
3. Voice and Communication Services: Voice services, Unified Communications, Contact Center, Collaboration solutions, and Bulk SMS
4. Cybersecurity Services: Security consulting, managed security services, network/infrastructure security, and data/application security
5. ICT Solutions: In-Building Fiber, GPON solutions, ELV solutions, CCTV solutions for enterprise infrastructure
6. Data Center Colocation: Data center facilities and colocation services in Kuwait supporting enterprise infrastructure needs

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

KEMS Zajil Telecom is a Kuwait-based full-stack ICT solutions provider that delivers enterprise connectivity (Business Fiber, Managed DIA, MPLS, GMPLS, IPLC, AVPN), voice and unified communications, cloud services (Cloud-as-a-Service, Private Cloud, Cloud Connect, Cloud Security), managed networks (SD-WAN, WiFi, Routers), cybersecurity, ICT solutions (ELV, CCTV, In-Building Fiber/GPON), data center colocation, and consumer broadband (GPON, ADSL, Gaming Internet, Kidzonet) to enterprise, SME, and consumer segments across Kuwait and the GCC region.

Product overview

KEMS Zajil Telecom is a full-stack telecommunications and ICT solutions provider operating in Kuwait as part of Kalaam Group (headquartered in Bahrain). The company offers a comprehensive portfolio organized across three main segments: Enterprise (connectivity via Business Fiber, Managed DIA, MPLS, GMPLS, IPLC, AVPN; unified communications; cloud-as-a-service including Private Cloud; Managed SD-WAN/WiFi/Routers; cybersecurity solutions; and ICT solutions including In-Building Fiber, ELV, and CCTV), SME (similar portfolio adapted for smaller businesses including Huawei eKit partnership product), and Consumer (GPON, ADSL, Gaming Internet, Kidzonet, Smarter Home). The portfolio also includes a Tier-rated data center facility and industry-specific solutions for Government, Banking & Finance, Real Estate, and Retail & Logistics sectors. The company differentiates through vertical integration from connectivity to cloud to security, and strategic partnerships with technology leaders like Huawei, CrowdStrike, and Broadcom.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Fiber Dedicated high-speed fiber connectivity service for businesses requiring reliable enterprise internet access with symmetric speeds.
• Managed DIA Managed Dedicated Internet Access service providing dedicated, symmetrical internet connectivity with SLA-backed performance for enterprise customers.
• MPLS Multi-Protocol Label Switching service enabling secure, private WAN connectivity between multiple business sites with QoS guarantees.
• GMPLS (Global MPLS) Global MPLS service extending private MPLS network connectivity across international locations for multinational enterprise customers.
• IPLC International Private Leased Circuit service providing dedicated point-to-point private connectivity between international sites.
• AVPN Any-to-Any Virtual Private Network service for businesses requiring flexible private networking across distributed locations.
• Voice Services Enterprise-grade voice and telephony services for business customers including SIP trunking and PSTN connectivity.
• Unified Communications Integrated unified communications platform combining voice, video, messaging, and collaboration capabilities for enterprise users.
• Contact Center as a Service Cloud-based contact center solution for enterprises needing omnichannel customer engagement, call routing, and agent management.
• Collaboration Solutions Team collaboration tools enabling meetings, file sharing, and real-time workplace collaboration for enterprise and SME customers.
• Bulk SMS Services Bulk messaging service enabling enterprises to send high-volume SMS notifications, alerts, and marketing communications to customers.
• Cloud-as-a-Service Public cloud service providing scalable compute, storage, and platform resources to enterprise and SME customers.
• Private Cloud Dedicated private cloud environment for organizations requiring isolated infrastructure with enhanced security and control.
• Cloud Security Services Security services designed to protect cloud-hosted workloads, applications, and data for enterprise and SME customers.
• Cloud Connect Direct private connectivity service linking enterprise networks to public cloud providers for reliable, low-latency cloud access.
• Managed SD-WAN Software-defined wide area networking service with centralized management for distributed enterprise branch connectivity.
• Managed WiFi Networks Managed enterprise WiFi service including access points, controllers, and ongoing network management for business environments.
• Managed Routers Managed router service providing enterprise-grade routing equipment with lifecycle management and support.
• Security Assessment & Consultancy Cybersecurity advisory service offering security assessments, audits, and strategic consulting for enterprise customers.
• Managed Security Services Outsourced security operations including monitoring, threat detection, and incident response for enterprise customers.
• Network & Infrastructure Security Network and infrastructure security solutions protecting enterprise IT environments from cyber threats.
• Data & Application Security Security solutions focused on protecting enterprise data assets and application layers from vulnerabilities and breaches.
• In-Building Fiber & GPON In-building fiber and Gigabit Passive Optical Network infrastructure deployment for residential and commercial buildings.
• ELV Solutions Extra-Low Voltage systems integration covering building infrastructure systems for commercial and residential projects.
• CCTV Solutions Closed-circuit television surveillance solutions for enterprise and commercial customers including design and deployment.
• Data Center Colocation Carrier-neutral data center colocation services across a 5-facility regional footprint providing hosting, power, cooling, and connectivity.
• Smarter Building Smart building ICT solution bundle tailored for the real estate sector covering connectivity, security, and building management integration.
• GPON (Residential) Gigabit Passive Optical Network fiber-to-the-home broadband service for residential consumers in Kuwait.
• ADSL Services Asymmetric Digital Subscriber Line broadband internet service for residential consumers.
• Gaming Internet Optimized low-latency broadband service targeted at gaming consumers requiring responsive connection quality.
• Kidzonet Family-oriented broadband service with content filtering and parental controls for residential subscribers.
• Educational Services Online educational content and tutoring service (Tutorcomp) bundled with consumer broadband offerings for residential customers.
• Smarter Home Smart home connectivity and automation service for residential subscribers including device integration and home networking.
• Smart Government Solutions Integrated ICT solutions bundle tailored for government customers covering connectivity, security, cloud, and managed services.
• Banking & Finance Solutions Industry-specific ICT bundle for banking and finance customers including secure connectivity, data center, and compliance-ready services.
• Retail & Logistics Solutions ICT solutions bundle for retail and logistics customers covering branch connectivity, cloud, and operational technology services.
• Huawei eKit (SME Bundle) SME-focused technology solution bundle offering next-generation cloud and digital transformation capabilities tailored for small and medium enterprises.

Quantifiable outcome

• 5 regional data centers supporting enterprise infrastructure requirements
• +1 more outcomes

Segments7 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Six partnerships are on record, tiered core and key.

• HuaweicoreTechnology or Integration · 1 January 2024KEMS Zajil Telecom partnered with Huawei Kuwait for next-generation network transformation, cloud transformation initiatives, and launched the Huawei eKit solution for SMEs in Kuwait. Partnership covers managed services, connectivity, and digital transformation.
• CrowdStrikecoreTechnology or Integration · 1 January 2024Strategic partnership with cybersecurity leader CrowdStrike to strengthen digital solutions portfolio, providing advanced endpoint protection and cybersecurity services to enterprise customers.
• MBCOM Technologies (Broadcom Representative)keyChannel Partner/ Reseller/ Distributor · 1 January 2024Partnership with MBCOM Technologies, Broadcom's representative, to strengthen digital infrastructure and cybersecurity offerings in the Kuwait market.
• Google CloudkeyTechnology or Integration · 1 January 2024Google Cloud presence in Kuwait supporting data center development and cloud services integration. Part of broader cloud provider ecosystem including AWS and Microsoft Azure.
• OoredookeyChannel Partner/ Reseller/ DistributorKey operator in Kuwait data center market alongside Zajil Telecom, with co-investment in market development and infrastructure.
• ZainkeyChannel Partner/ Reseller/ DistributorKey operator in Kuwait data center market alongside Zajil Telecom, with investments in data center infrastructure.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Zain Group: Major Kuwait-headquartered mobile and digital operator offering enterprise connectivity, cloud, and ICT services to government, banking, and enterprise customers across the region. Directly competes with KEMS Zajil Telecom in Kuwait's enterprise and SME segments on similar connectivity and managed service bundles.
• Ooredoo Kuwait: Kuwait telecom operator offering fixed, mobile, enterprise ICT, cloud, and data center services. Competes head-to-head with Zajil across enterprise connectivity, managed SD-WAN, and cloud services in the Kuwait market.
• STC Kuwait (stc): Kuwait subsidiary of Saudi Telecom Company providing enterprise connectivity, cloud, and ICT solutions. Directly competes with KEMS Zajil Telecom for enterprise and government contracts in Kuwait with similar full-stack offerings.
• Fast Telecom (Fasttelco): Kuwait-based internet and ICT services provider offering enterprise connectivity, cloud, and managed services. Smaller-scale direct competitor to Zajil in the Kuwait enterprise and SME segments with overlapping product portfolio.

Regional players

• Batelco (Beyon): Bahrain-headquartered telecom and ICT operator offering enterprise connectivity, cloud, data center, and managed services across the GCC. Comparable in portfolio scope and regional mid-tier positioning, with Bahrain home base overlapping with Zajil's parent (Kalaam Group) HQ.
• du (Emirates Integrated Telecommunications): UAE-based integrated telecom operator offering enterprise ICT, cloud, cybersecurity, and data center services. Comparable in portfolio breadth and enterprise go-to-market across the GCC, although operating primarily in the UAE market.
• Etisalat (e&): UAE-headquartered global telecom group offering enterprise connectivity, cloud (Etisalat Cloud), cybersecurity, and data center services across MENA. Comparable to Zajil as a large incumbent full-stack ICT player in the GCC, though operating in adjacent rather than overlapping geography.

Broad incumbents

• Tata Communications: Global enterprise telecom and managed services provider with strong IPLC, MPLS, cloud connectivity, and managed SD-WAN offerings serving multinational customers. Comparable to Zajil's IPLC/AVPN/MPLS enterprise connectivity stack but at much larger global scale.
• Lumen Technologies: US-headquartered global enterprise networking and managed services provider offering MPLS, SD-WAN, UC, security, and data center services. Comparable to Zajil's managed networking and enterprise ICT portfolio though targeting multinationals.
• Solutions by stc: Saudi-based ICT arm of stc offering enterprise cloud, cybersecurity, managed services, and data center solutions across MENA. Comparable to Zajil's enterprise ICT positioning within GCC digital transformation initiatives, though anchored in Saudi market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/kalaam-telecom
• Xx.com/zajiltelecom

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zajil