DataTel Communications
DataTel Communications is a privately held managed IT, cybersecurity, voice, and networking services provider founded in 1962, serving 2,000+ small and mid-market businesses across Idaho, Oregon, Washington, Utah, Arizona, and Nevada through Fully Managed and Co-Managed delivery models with a 24/7 SOC and dedicated US-based engineering teams.
- Company typePrivate
- Founded1962
- HeadquartersMeridian, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What DataTel Communications does
DataTel Communications is a privately held managed IT and telecommunications services provider headquartered in Meridian, Idaho, founded in 1962. It delivers managed IT, cybersecurity, managed voice, networking, and carrier services to small and mid-market businesses across six western US states (Idaho, Oregon, Washington, Utah, Arizona, Nevada) from offices in Meridian, Twin Falls, and Hillsboro/Portland. Its core technology stack is Microsoft-focused (Microsoft 365, Azure) supplemented by a 24/7/365 Security Operations Center providing EDR, SIEM, and incident response, along with managed VoIP/UCaaS, SD-WAN, structured cabling, surveillance cameras, and Backup/DR (DRaaS).
The company operates two go-to-market delivery models — Fully Managed IT, where DataTel assumes complete ownership of IT infrastructure, security, and helpdesk, and Co-Managed IT, where it augments an existing internal IT team with security depth, compliance support, and after-hours coverage. Revenue is generated primarily through recurring monthly managed services subscriptions, supplemented by project-based professional services and pass-through carrier/circuit billing. Pricing is quote-based and not publicly disclosed. Go-to-market is consultative and sales-led, leveraging free no-obligation IT security and infrastructure assessments, localized SEO for each service city, and content marketing via its 'Knowledge Nuggets' blog.
DataTel serves approximately 2,000+ customers with a 38-person team, including a mix of SMB, mid-market, government, manufacturing, healthcare, and nonprofit accounts. Notable customers include UES (4,000 users across 100+ sites consolidated onto a single IT framework following 30 acquisitions), City of Emmett, Idaho Virtual Academy (20+ year relationship), and OGA (17-year relationship). The company's stated value proposition centers on a single accountable partner covering Managed IT, VoIP, Cybersecurity, Networking, Cloud, Backup/DR, and Carrier Management under one contract, with an emphasis on proactive monitoring and 24/7 SOC-led threat response.
DataTel Communications firmographics
Firmographics- Name
- DataTel Communications
- Legal name
- DataTel
- Website
- https://datatelco.com
- Company type
- Private
- Founded year
- 1962
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- DataTel Communications is a privately held managed IT, cybersecurity, voice, and networking services provider founded in 1962, serving 2,000+ small and mid-market businesses across Idaho, Oregon, Washington, Utah, Arizona, and Nevada through Fully Managed and Co-Managed delivery models with a 24/7 SOC and dedicated US-based engineering teams.
- Ownership category
- akta.pro rank
DataTel Communications industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Wired Telecommunications Carriers (517111), Telecommunications (517)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Communications Services, Nec (4899), Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)
- akta.pro secondary industries
- Network Services & Managed Data Center Networking (HDABAFAM), Data Center Infrastructure Management (DCIM) (HDABANAB)
Keywords
Where DataTel Communications is headquartered
LocationHeadquarters
- HQ city
- Meridian
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
DataTel Communications business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring managed IT services including monitoring, security, helpdesk support, cloud management, and network management. Delivered as fully managed or co-managed arrangements with monthly or annual billing.
- Professional Services: IT consulting, project-based implementations, security assessments, and expert-led IT projects for deployments and upgrades.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Fully Managed IT - Complete ownership of IT infrastructure, security, endpoints, and helpdesk |
| Subscription | Monthly | Co-Managed IT - Security depth and compliance support alongside internal IT teams |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
DataTel Communications product offering
Product offeringCore offering
DataTel Communications is a managed IT services provider delivering fully managed and co-managed IT services to small and mid-market businesses across the Western United States. Its core offering bundles cybersecurity with a 24/7/365 Security Operations Center, Microsoft 365 cloud management, network and server management, device management, backup and disaster recovery (DRaaS), and managed voice/VoIP services under a single contract with one accountable partner.
Product overview
DataTel Communications is a managed IT services provider offering a comprehensive portfolio of technology services primarily through its Fully Managed IT and Co-Managed IT delivery models. The core offering centers on managed IT infrastructure including cybersecurity with dedicated SOC monitoring, cloud management (Microsoft-focused), and network/server/device management. The company also provides managed voice services including VoIP Business Phone (Hosted PBX), Contact Center, UCAAS Consulting, and Mitel Phone Systems. Networking capabilities include SD-WAN, POTS Line Replacement, Carrier Services, Cabling, and Cameras with integrated AI. Additional services include Backup & Disaster Recovery (DRaaS) and 911 Inform E911 compliance solutions through a partnership. The company operates under co-managed and fully-managed engagement models to serve organizations with or without internal IT teams.
Differentiator
Problem solved
Functional benefit
Products and services
- Fully Managed IT Complete ownership of IT infrastructure, security, endpoints, and helpdesk for organizations without internal IT teams, providing a single accountable partner for all technology operations.
- Co-Managed IT Works alongside existing internal IT teams to fill gaps in coverage, security depth, compliance rigor, and after-hours monitoring for organizations that already have IT staff.
- Cybersecurity and SOC Monitoring 24/7/365 threat detection and response from a dedicated Security Operations Center, including EDR, SIEM, incident response, advanced email filtering, endpoint detection, firewall management, and employee security training for SMBs needing enterprise-grade security.
- Cloud Management Full Microsoft 365 deployment, migration, and ongoing management with secure cloud infrastructure for distributed and remote teams.
- Network and Server Management Proactive network monitoring, server management, patching, and documentation for all devices, users, and sites.
- VoIP Business Phone (Hosted PBX) Modern cloud-hosted phone systems that are reliable, scalable, and fully managed, replacing aging on-premise PBX systems for businesses.
- SD-WAN Software-Defined Wide Area Network solutions for optimized network performance, reliability, and security across distributed locations.
- Carrier Services Carrier coordination and circuit management including broadband, MPLS, and fiber connections with 24/7 monitoring and preferred pricing passed to customers.
- Backup and Disaster Recovery (DRaaS) Immutable, encrypted backups with tested recovery plans offering Cold, Standard, or Premium tiers for recovery from 24 hours to near-zero downtime.
Quantifiable outcome
- 50% fewer end-user support tickets than clients of competing providers
- +1 more outcomes
Companies that use DataTel Communications
Customer profileNamed customers10 records
Segments4 records
Ideal customer profiles4 records
DataTel Communications technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
DataTel Communications partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- 911 InformcoreDataTel partnered with 911 Inform to offer Next-Generation workplace safety and E911 compliance solutions. The joint solution ensures compliance with Kari's Law and RAY BAUM's Act, provides accurate real-time location data, and enhanced situational awareness for 911 emergency responses. DataTel handles infrastructure expertise while 911 Inform provides the emergency communication platform.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
DataTel Communications competitors and assessment
Company assessmentBroad incumbents
- CDW: Major IT solutions and managed services provider serving SMB through enterprise. Competes for the same mid-market managed services wallet with broader scale and procurement leverage.
- SHI International: Large IT services and solutions provider offering managed services, hardware procurement, and professional services. Broader portfolio but overlaps meaningfully in managed IT and Microsoft-centric cloud delivery.
- Kyndryl: Large managed infrastructure services provider spun out of IBM. Increasingly targets mid-market managed services as enterprise cloud demand softens; broad incumbent threat to regional MSPs.
- Ricoh (IT Services Division): Document and IT services company with managed IT, cybersecurity, and cloud practices serving SMB and mid-market. Overlaps in managed services positioning and customer acquisition channels.
- Computacenter: Global enterprise IT infrastructure services provider with managed services, networking, and end-user computing practices. Larger and more enterprise-focused but competes in mid-market managed services.
Regional players
- US Signal: Midwest-based managed IT, cloud, voice, and DR provider. Similar portfolio (managed IT, VoIP, backup/DR) but anchored in a different geography; serves as a useful comparable for regional MSP economics.
Direct peers
- ConvergeOne: National managed services and unified communications provider with overlapping VoIP, networking, and managed IT offerings. Larger scale but operates in the same customer conversations.
- Ntiva: Mid-market managed IT, cloud, and cybersecurity MSP serving SMB to mid-market customers nationwide. Closest comparable in business model, customer segment, and service mix; similar size and PE-backed growth trajectory.
- Meriplex: Managed IT, cybersecurity, and cloud services provider focused on SMB and mid-market with regional offices. Operates the same fully-managed and co-managed delivery models with comparable customer profile.
- Coretelligent: Managed IT, cybersecurity, and cloud provider serving SMB and mid-market regulated clients (financial services, healthcare, life sciences). Comparable co-managed and fully-managed model with compliance depth.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
DataTel Communications social profiles
Digital presenceDataTel Communications financial estimates
Financial estimateRevenue estimate
Valuation estimate
DataTel Communications leadership team
Management profileNumber of profiles
Profiles7 records
DataTel Communications funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DataTel Communications M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DataTel Communications
What does DataTel Communications do?
DataTel Communications is a managed IT services provider delivering fully managed and co-managed IT services to small and mid-market businesses across the Western United States. Its core offering bundles cybersecurity with a 24/7/365 Security Operations Center, Microsoft 365 cloud management, network and server management, device management, backup and disaster recovery (DRaaS), and managed voice/VoIP services under a single contract with one accountable partner.
Is DataTel Communications a public or private company?
DataTel Communications is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was DataTel Communications founded?
DataTel Communications was founded in 1962. It employs 11 to 50 people.
Where is DataTel Communications based?
DataTel Communications is headquartered in Meridian, United States, in the North America region.
How does DataTel Communications make money?
Two revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services.
Who are DataTel Communications's main competitors?
Broad incumbents on record are CDW, SHI International, Kyndryl, Ricoh (IT Services Division) and Computacenter. US Signal is listed as a regional player. Direct peers are ConvergeOne, Ntiva, Meriplex and Coretelligent.
Does DataTel Communications have an API?
No public API is recorded for DataTel Communications.
What industry is DataTel Communications in?
DataTel Communications's product category is Managed IT Services. Its primary akta.pro industry code is HDABANAA, Data Center Operations & Managed Services (Remote Hands, NOC/SOC), with a secondary code of HDABAFAM, Network Services & Managed Data Center Networking. Its NAICS code is 518 and its SIC code is 7370.