Community Health Resources

What Community Health Resources does

Community Health Resources (CHR) is a Connecticut-based nonprofit behavioral healthcare agency founded in the mid-1960s and headquartered in Windsor, CT. It is the most comprehensive community behavioral health provider in the state, operating more than 80 programs across 32 locations in Central and Eastern Connecticut and serving 23,000+ clients annually through a staff of 900+ professionals that includes licensed therapists, psychiatrists, child psychiatrists, case managers, and peer staff with lived recovery experience. CHR was the first nonprofit in Connecticut to achieve Certified Community Behavioral Health Clinic (CCBHC) status under federal SAMHSA criteria and holds a Joint Commission Gold Seal of Approval and NCCHC accreditation for correctional opioid treatment programs.

CHR's service portfolio spans adult mental health (outpatient, intensive outpatient, residential, Assertive Community Treatment, Mobile Crisis Response), child and family services (outpatient treatment, school-based services in 35 schools, therapeutic foster care via FFT-FC, Emergency Mobile Psychiatric Services), substance use treatment (MAT, residential programs including Roots to Recovery, Milestone, New Life Center), housing services (Rapid Rehousing, Permanent Supportive Housing, Promise House for young adults), integrated primary care through co-located FQHC partners (First Choice Health Centers, Charter Oak Health Center), and specialized programming for veterans and youth crisis stabilization (The Rose Center). The 2026 Mobile Pathways Program deploys a 33-foot mobile opioid treatment unit across northeastern CT's I-395 Corridor, addressing transportation barriers in rural areas. Service delivery is supported by a telehealth platform for video/phone consultations and electronic health information exchange via Connie, Connecticut's state-designated HIE.

CHR's revenue model blends third-party insurance billing (HUSKY/Medicaid, Medicare, major commercial payors), state government contracts (CT Departments of Children and Families, Mental Health and Addiction Services, Public Health, Social Services, Court Support Service Division, and Housing), federal grants (CCBHC, SAMHSA, ASTP/ONC behavioral health interoperability pilot), opioid litigation proceeds administered via the CT Opioid Settlement Advisory Committee, and charitable contributions through individual giving, corporate donors, and event fundraising. Pricing incorporates a sliding fee schedule based on family size and income, with no client turned away due to inability to pay. Customer acquisition is direct-to-consumer via a central Triage Center intake line, walk-in access at multiple outpatient sites, self-referrals, and institutional referrals from schools, hospitals, police departments, and private providers.

Name

Community Health Resources

Legal name

Community Health Resources, Inc.

Website

https://chrhealth.org

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Community Health Resources is a Connecticut nonprofit behavioral healthcare agency operating 80+ programs across 32 locations, serving 23,000+ clients annually with mental health, substance use, housing, child welfare, primary care, and crisis stabilization services.

Ownership category

akta.pro rank

Product category

Behavioral Healthcare Services

NAICS

Residential Mental Health and Substance Abuse Facilities (623220), Nursing and Residential Care Facilities (623), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Health Services (8000), Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industry

Residential Mental Health Treatment Centers (HLAFACAC)

Keywords

• Behavioral health services
• Mental health treatment
• Substance use treatment
• Community health programs
• Supportive housing services

Headquarters

HQ city

Windsor

HQ country

United States

HQ region

North America

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Healthcare Insurance Payments: CHR accepts HUSKY (Medicaid), Medicare, and most major health insurances as partial or full payment for services
2. Government Program Funding: Receives program funding from Connecticut Departments of Children and Families, Mental Health and Addiction Services, Public Health, Social Services, Court Support Service Division, and Department of Housing
3. Federal Grants: Competes for federal grants including CCBHC grants and SAMHSA grants
4. Opioid Litigation Proceeds: Mobile Pathways Program funded by opioid litigation proceeds advised by Connecticut Opioid Settlement Advisory Committee
5. Donations and Fundraising: Individual donations, corporate donors, monthly giving program (Partner in Hope), planned giving, event fundraising including Swing for Hope golf tournament

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

Community Health Resources (CHR) is a nonprofit behavioral healthcare provider delivering integrated mental health, substance use, child welfare, supportive housing, foster care, prevention, wellness, and primary care services across more than 80 programs at 32 locations in central and eastern Connecticut, serving over 23,000 people annually through outpatient, residential, crisis, mobile, school-based, and telehealth delivery channels.

Product overview

Community Health Resources (CHR) is a comprehensive nonprofit behavioral healthcare provider offering a unified system of more than 80 programs across 32 locations in Connecticut. The organization operates as a Certified Community Behavioral Health Clinic (CCBHC), providing integrated mental health, substance use, child welfare, supportive housing, foster care, prevention, wellness, and primary care services. Core service lines include Adult Mental Health Services (outpatient, intensive outpatient, residential, ACTT), Child and Family Services (outpatient, school-based, therapeutic foster care, EMPS crisis response), Substance Use Treatment (outpatient, residential programs including Milestone, New Life Center, and Roots to Recovery; Medication-Assisted Treatment; the Mobile Pathways mobile opioid treatment unit), Housing Services (Rapid Rehousing, Permanent Supportive Housing), Primary Care & Wellness integration, Veterans Services, and Mental Health First Aid training. Specialized programs include The Rose Center (youth crisis stabilization) and FFT-Foster Care. The CCBHC model serves as the overarching framework, enabling 24/7 crisis services, same-day opioid treatment access, and integrated physical-behavioral healthcare. CHR also participates in Connecticut's statewide Health Information Exchange (Connie) for electronic health information sharing.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Mental Health Services Comprehensive outpatient, intensive outpatient, and residential mental health treatment for adults (18+) including individual and group therapy, psychiatric services, case management, Assertive Community Treatment Team (ACTT), Mobile Crisis Response Team (24/7), and supported employment for serious mental illness.
• Child and Family Services Mental health and behavioral health services for children, adolescents, and families including outpatient treatment, school-based services, therapeutic foster care, residential care, and evidence-based treatments for trauma, anxiety, depression, and PTSD.
• Substance Use Treatment Programs Full-range addiction services including outpatient counseling, residential programs (Milestone, New Life Center, Roots to Recovery), medication-assisted treatment (MAT), intervention and pretrial programs, and harm reduction services including Narcan distribution.
• Housing Services Affordable housing programs helping individuals and families find and maintain housing, including Rapid Rehousing (RRH), Permanent Supportive Housing (PSH), homeless diversion, and supportive services for those experiencing or at risk of homelessness.
• Primary Care & Wellness Integrated primary care services offered at Manchester and Bloomfield locations through partnerships with First Choice Health Centers and Charter Oak Health Center, addressing the 25-year life expectancy gap for people with serious mental illness.
• Functional Family Therapy-Foster Care (FFT-FC) Evidence-based foster care program recruiting, training, and supporting foster parents to provide therapeutic care for children in Connecticut's child welfare system.
• Mental Health First Aid (MHFA) Training Interactive skills-based training programs teaching adults to identify and respond to signs of mental health and substance use challenges. Offerings include Adult MHFA, Youth MHFA, and community-specific courses for corrections, public safety, higher education, and military/veterans.
• Mobile Pathways Program Mobile opioid treatment unit providing medications for opioid use disorders including Methadone, same-day inductions, recovery counseling, peer support from Recovery Support Specialists, and Narcan access across northeastern Connecticut.
• The Rose Center Sub-Acute Crisis Stabilization Center for youth ages 5-18 experiencing mental health emergencies. The first of its kind in Eastern Connecticut, providing 14-day or fewer stays with therapy, psychiatric consultation, and caregiver support.
• Veterans Services Specialized behavioral health services for veterans, armed services members, and their families addressing PTSD, substance use, and other mental health challenges through CT First initiative.
• Roots to Recovery Residential substance use treatment program for men in Willimantic, recognized nationally as a top addiction services provider by Newsweek 2021. Expansion funded by federal dollars welcomed by Senator Blumenthal.

Quantifiable outcome

• 70% increase in medication-assisted treatment for opioid use addictions since 2019
• +5 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Connie (Connecticut Health Information Exchange)coreStrategic or Co-development Partner · 31 March 2026Connie, Connecticut's state-designated HIE, partnered with CHR for the ASTP/ONC Behavioral Health Interoperability Pilot Grant program. The pilot implements electronic consent management for substance use disorder treatment data, testing USCDI+ Behavioral Health data exchange to improve care coordination between behavioral health and primary care providers.
• United ServicescoreStrategic or Co-development Partner · 31 March 2026Partner in the ASTP/ONC Behavioral Health Interoperability Pilot Grant program alongside Connie and CHR, working to improve care coordination between behavioral health and primary care providers through USCDI+ Behavioral Health data exchange.
• ASTP/ONC (Assistant Secretary for Technology Policy/Office of the National Coordinator for Health IT)coreStrategic or Co-development Partner · 31 March 2026Federal agency leading the Behavioral Health Information Technology Initiative ($20+ million) in partnership with SAMHSA, awarding pilot grants including one to Connie with CHR as implementation partner.
• SAMHSA (Substance Abuse and Mental Health Services Administration)coreStrategic or Co-development Partner · 31 March 2026Federal agency co-leading the $20+ million Behavioral Health Information Technology Initiative with ASTP/ONC, funding pilot grants for behavioral health interoperability.
• First Choice Health CenterscoreStrategic or Co-development PartnerFull-service satellite office of First Choice Health Centers located on the third floor of CHR's Manchester outpatient building. CHR collaborated with First Choice on a SAMHSA Whole Health grant based in Manchester, expanding integrated primary care services.
• Charter Oak Health CentercoreStrategic or Co-development PartnerOffering primary care services in newly renovated space within CHR's Bloomfield office, with providers working together for truly integrated services.
• Amenta Emma ArchitectsminorImplementation/ SI/ Consulting PartnerLed renovations on The Rose Center building in Norwich, CT.
• Proulx Building and RemodelingminorImplementation/ SI/ Consulting PartnerPartnered with Amenta Emma Architects on renovations for The Rose Center building.
• Genoa HealthcareminorChannel Partner/ Reseller/ DistributorCommunity partner with pharmacy locations co-located at CHR's Enfield (153 Hazard Ave, Suite 100) and Manchester (444 Center St, Suite 117) offices.

Scale indicators11 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Rushford (Hartford HealthCare Behavioral Health Network): Connecticut-based behavioral health provider operating addiction and mental health programs as part of Hartford HealthCare. Direct peer in MAT, residential, and outpatient services across the same CT geography.
• Catholic Charities of Hartford: CT-based nonprofit providing behavioral health, family services, housing, and immigration support. Comparable in DCF/state contracting model, sliding-fee services, and nonprofit community-services footprint.
• Clifford Beers Community Health Center: Connecticut-based integrated pediatric and behavioral health nonprofit serving children and families. Direct peer in child/family mental health services, school-based programs, and trauma-informed care models.
• Community Mental Health Affiliates (CMHA): Connecticut-based nonprofit providing behavioral health, substance use, and developmental services across northwest CT. Directly comparable as a multi-site, multi-program community mental health center serving a similar public-payer population.
• Wheeler Clinic: Connecticut-wide nonprofit providing behavioral health, primary care, and child/family services across multiple locations. Direct peer in terms of integrated behavioral/physical care, CCBHC-like service breadth, and community mental health mission.
• BHcare: CT-based nonprofit behavioral health and substance use provider serving the Lower Connecticut River Valley. Comparable in CCBHC-equivalent service scope, including outpatient, residential, and MAT programs.
• United Services: Connecticut-based nonprofit behavioral health provider offering outpatient mental health, substance use, and community-based services across northeastern CT. Comparable in scope, payer mix, and target populations, and an existing ASTP/ONC interoperability partner alongside CHR.
• Wellmore Behavioral Health: CT-based behavioral health and social services nonprofit serving children, adults, and families. Comparable in offering outpatient, residential, and community-based programs across multiple Connecticut locations.

Broad incumbents

• Acadia Healthcare: Public for-profit behavioral health operator with national residential and outpatient footprint, including psychiatric and addiction treatment facilities. Comparable as a scaled provider of residential mental health and substance use services that competes for state contracts and clinical talent.
• Optum Behavioral Health: National behavioral health arm of UnitedHealth Group operating one of the largest networks of mental health and substance use providers. Comparable as a scale incumbent with payer-provider integration that CHR competes against for referrals and contracts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CHRhealth
• Facebookfacebook.com/realliferealhope
• LinkedInlinkedin.com/company/community-health-resources-chr-
• YouTubeyoutube.com/@chrhealthchats

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Health Resources