What IP Services does

IP Services is a privately held managed services provider (MSP) and managed security services provider (MSSP) founded in 2001 and headquartered in Eugene, Oregon, with additional sales presence in Portland and Salem. The company delivers fully managed cybersecurity, IT, cloud, and compliance services to small, mid-sized, and enterprise clients across the United States. Its security portfolio spans SIEM, managed SOC, MDR, network security, endpoint security, IDS/IPS, managed firewall, email security, cloud cybersecurity, and the recently launched VisibleOps AI governance platform, while its IT services cover remote and on-site support, server administration, managed cloud (AWS and Azure), backup and disaster recovery, and Microsoft solutions. The compliance practice serves four regulated verticals: Defense/DoD (CMMC, NIST 800-171/800-53), Healthcare (HIPAA), Industry (ISO 27001), and Financial Services (FINRA, GLBA, SEC).

The technology stack rests on two proprietary assets: TotalControl™, a proactive IT monitoring and management platform, and the VisibleOps® methodology co-developed with the company's sister organization, The IT Process Institute (ITPI). The VisibleOps Handbook series co-authored with ITPI has sold over 450,000 copies, and the company claims 100+ years of combined team expertise, a 97% customer satisfaction rating, a 99.99% uptime guarantee, and a zero-breach track record over 20+ years. The security stack is vendor-neutral and multi-platform, integrating Microsoft Sentinel (SIEM), Microsoft Entra (identity), AWS, Azure, GCP, and a multi-vendor firewall practice (Fortinet, CheckPoint, Cisco, Palo Alto).

IP Services generates revenue primarily through recurring managed services contracts billed monthly, with professional services layered on for compliance engagements, cyber risk assessments, and penetration testing. Pricing is quote-based with flexible engagement terms, short-term contract options, and customizable service tiers. The go-to-market motion is direct and sales-led, with named sales (866) and support (541) lines, a nationwide delivery model, and local Oregon metro coverage, supplemented by content marketing, webinars, free interactive assessment tools, and a partner/referral channel. No public revenue, funding history, or institutional ownership has been disclosed; the company appears to be founder/management-owned, led by CEO Scott Alldridge.

Name

IP Services

Legal name

IP Services

Website

https://ipservices.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

IP Services is a privately held managed cybersecurity and IT services provider founded in 2001 and headquartered in Eugene, Oregon. The company delivers SIEM, SOC, MDR, cloud, and managed IT services alongside compliance programs in CMMC, HIPAA, ISO 27001, and financial services regulations to SMB, mid-market, and enterprise clients nationwide.

Ownership category

akta.pro rank

Product category

Managed Cybersecurity & IT Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Management Services (8741)

akta.pro primary industry

Server, Storage & Virtualization Management Services (BPAEABAI)

akta.pro secondary industries

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE), Intrusion Prevention/Detection Systems (IPS/IDS) (HDADABAH), Service Catalog, Request Fulfillment & Self-Service Portals (BPAEAJAI), IP Address Management (IPAM) & DNS/DHCP Management (DDI) (HDAFAGAF)

Keywords

• Managed cybersecurity services
• IT infrastructure management
• Compliance consulting
• Managed detection response
• Cloud security services

Headquarters

HQ city

Eugene

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed Cybersecurity Services: Fully managed cybersecurity services including SIEM, Managed SOC, MDR, Network Security, Endpoint Security, IDS/IPS, Managed Firewall, and Email Security delivered as ongoing managed services contracts.
2. IT Services: Managed IT services including remote/on-site IT support, server administration, cloud services, IT consulting, and IT staff augmentation provided on a recurring contractual basis.
3. Compliance Services: Compliance-as-a-Service and specialized regulatory compliance consulting for Defense/DoD (CMMC/NIST), Healthcare (HIPAA), Financial Services (FINRA/GLBA/SEC), and Industry (ISO 27001) delivered as professional services and managed services.
4. Cyber Risk & Penetration Testing: One-time and recurring cyber risk assessments, penetration testing, vulnerability scanning, and security audits for clients.
5. Employee Onboarding/Offboarding Services: IT management services for employee onboarding and offboarding, including device setup, access provisioning, and secure offboarding procedures.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

IP Services is a managed services provider (MSP) delivering fully managed cybersecurity, IT infrastructure management, and compliance services to businesses across the United States, with operations anchored by a Eugene, Oregon headquarters. Its core portfolio spans managed cybersecurity (SIEM, Managed SOC, MDR, endpoint, network, email, firewall, IDS/IPS, cloud security) and managed IT services (remote/on-site support, server administration, managed cloud, backup/DR), supported by compliance consulting across CMMC, HIPAA, ISO 27001, FINRA/GLBA, and SEC frameworks. The company differentiates with proprietary technology including the TotalControl™ monitoring platform, the VisibleOps Methodology co-developed with ITPI, and the VisibleOps AI governance platform.

Product overview

IP Services is a managed IT and cybersecurity services provider offering a comprehensive, modular portfolio built around its core Fully-Managed Cybersecurity service and proprietary VisibleOps methodology and TotalControl system. The cybersecurity suite includes SIEM, Managed SOC, MDR, Network Security, Endpoint Security, IDS/IPS, Managed Firewall, and Email Security as distinct service modules, complemented by Cyber Risk Assessment and Penetration Testing. Cloud Cybersecurity and VisibleOps AI extend protection to cloud and AI environments respectively. On the compliance side, services cover Defense/DoD (CMMC/NIST), Healthcare (HIPAA), Industry (ISO 27001), and Financial Services (FINRA/GLBA/SEC). IT services include Remote/On-Site Support, Server Administration, Managed Cloud, Backup/DR, and Microsoft Solutions. The portfolio operates as a unified platform-plus-modules architecture where the Fully-Managed Cybersecurity core anchors the security offerings while TotalControl provides proactive monitoring across all services.

Differentiator

Problem solved

Functional benefit

Brands

• TotalControl: A proprietary system used for proactive IT management and monitoring to identify and address issues before they become problems.
• VisibleOps
• VisibleOps AI
• Visible Ops Handbook

Products and services

• Fully-Managed Cybersecurity Comprehensive all-inclusive managed cybersecurity service delivering continuous monitoring, threat detection, and incident response across the entire IT environment for SMB through enterprise clients.
• SIEM Services Security Information Event Management service built on Microsoft Sentinel providing real-time threat detection, centralized log monitoring, incident response, and compliance reporting for multi-cloud and on-premises systems.
• Managed SOC Services 24/7 expert Security Operations Center service providing threat monitoring, response, managed SIEM, intrusion detection, endpoint detection and response, vulnerability scanning, and ML-driven behavioral monitoring.
• Managed Detection and Response (MDR) Managed Detection and Response service with proactive threat detection, rapid incident response, threat hunting, security integration, and flexible tailored service packages.
• Network Security Services Comprehensive network protection including network access control, traffic monitoring, VPN management, DoS/DDoS protection, secure Wi-Fi configuration, and IP address filtering.
• Endpoint Security Services Device security covering antivirus protection, device encryption, mobile device management, real-time threat detection, patch management, and remote wipe capabilities.
• IDS/IPS Services Intrusion Detection and Prevention System services with next-gen AI antimalware, content filtering, secure web gateway, machine-learning threat detection, real-time mitigation, and reporting.
• Managed Firewall Fully managed firewall services with 24/7 monitoring, policy automation, compliance reporting, cloud-based firewall options, security posture optimization, and change management across Fortinet, Check Point, Cisco, and Palo Alto.
• Email Security Services Advanced email threat protection including AI-powered anti-phishing, malware blocking, account takeover prevention, 24/7 monitoring, and personalized security awareness training.
• Cyber Risk Assessment Vulnerability identification and security strengthening through security audits, compliance checks, risk assessments, cybersecurity consulting, penetration testing, and certification support.
• Penetration Testing Services Expert-led penetration testing including comprehensive pen testing, physical security assessments, social engineering assessments, cloud pen tests, and transparent reporting.
• Cloud Cybersecurity Security services for cloud environments including vulnerability management, cloud compliance, threat monitoring, network security, automation, and data privacy across AWS, Azure, and Google Cloud Platform.
• VisibleOps AI Platform Enterprise AI control platform that provides visibility, monitoring, and security over AI usage, eliminating shadow AI and enforcing compliance with Zero Trust controls for organizations managing AI tool sprawl.
• Defense & DoD Compliance (CMMC/NIST) Compliance services helping defense contractors achieve CMMC Level 1–3 certification and NIST 800-171/800-53 compliance for handling Controlled Unclassified Information and maintaining DoD contract eligibility.
• Healthcare Compliance (HIPAA) HIPAA-aligned cybersecurity programs including risk assessments, technical safeguards for PHI protection, access controls, encryption, audit logging, breach response planning, and staff training.
• Industry Compliance (ISO/IEC 27001) ISO 27001 certification support including ISMS design, risk assessments, policy development, Annex A control implementation, and Stage 1/2 certification audit preparation.
• Financial Services Compliance Compliance services for FINRA, GLBA, and SEC cybersecurity regulations including NPI protection, audit-ready logging, regulatory examination preparation, and governance frameworks for financial institutions.
• Remote IT Support Remote technical support with 24/7 access to skilled engineers, flexible support options, proactive monitoring, and hardware/software assistance.
• On-Site IT Support On-site technical support including hardware installation/repair, network setup, software configuration, data backup/recovery, and technical training.
• Server Administration & Support Server management for Windows, Linux, and UNIX environments including hardware/software support, security, 24/7 monitoring, deployments, and cloud integration.
• Managed Cloud Services Comprehensive cloud management including public/hybrid/private cloud hosting, cloud consulting, cloud desktop, migration, and support for AWS and Azure environments.
• Backup and Disaster Recovery Data protection and business continuity services ensuring rapid recovery and resilient protection against disruptions.
• Compliance-as-a-Service Managed compliance services providing ongoing regulatory alignment and audit readiness support across multiple frameworks.
• Microsoft Solutions Microsoft-focused services including Office 365, Microsoft Exchange, Microsoft Teams, Skype for Business, SharePoint, and Azure management and support.

Quantifiable outcome

• Zero reported cybersecurity breaches in over 20 years of operations
• +5 more outcomes

Named customers5 records

Segments8 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

AI capability10 records

Feature4 records

Partnerships

15 partnerships are on record, tiered core, supporting and flagship.

• Amazon Web Services (AWS)coreTechnology or IntegrationAWS is a listed cloud service provider partner of IP Services, integrated into the company's cloud migration, managed cloud services, and cloud cybersecurity offerings. The partnership enables IP Services to deliver AWS-based cloud solutions to clients.
• Microsoft AzurecoreTechnology or IntegrationMicrosoft Azure is a listed cloud services partner integrated into IP Services' cloud migration, managed cloud services, cloud cybersecurity, and Azure-specific consulting offerings.
• Microsoft 365 / Microsoft Exchange / Microsoft Teams / SharePointcoreTechnology or IntegrationIP Services provides specialized Microsoft solution services including Office 365, Microsoft Exchange, Microsoft Teams, SharePoint, and Azure management as part of its Microsoft Solutions practice.
• Cisco / Cisco MerakicoreTechnology or IntegrationCisco and Cisco Meraki are listed technology partners providing network infrastructure, security, and collaboration solutions integrated into IP Services' managed network and security offerings.
• FortinetcoreTechnology or IntegrationFortinet is a named technology partner supported by IP Services' managed firewall services. IP Services offers a vendor-neutral approach supporting Fortinet, CheckPoint, Cisco, Palo Alto, and other firewall technologies.
• Check Point Software TechnologiescoreTechnology or IntegrationCheck Point is a named firewall technology partner supported under IP Services' vendor-neutral managed firewall approach alongside Fortinet, Cisco, and Palo Alto.
• Palo Alto NetworkscoreTechnology or IntegrationPalo Alto Networks is a named firewall technology partner supported under IP Services' vendor-neutral managed firewall approach alongside Fortinet, CheckPoint, and Cisco.
• Juniper NetworkssupportingTechnology or IntegrationJuniper Networks is a listed technology partner providing network infrastructure solutions integrated into IP Services' managed network and security services.
• Hewlett Packard Enterprise (HPE)supportingTechnology or IntegrationHewlett Packard Enterprise is a listed partner providing server and infrastructure technology integrated into IP Services' managed IT and server administration services.
• Dell TechnologiessupportingTechnology or IntegrationDell Technologies is a listed partner providing hardware and infrastructure solutions integrated into IP Services' IT procurement and managed services offerings.
• VMwaresupportingTechnology or IntegrationVMware is a listed technology partner providing virtualization solutions integrated into IP Services' virtualization and managed desktop/VDI services.
• Microsoft SentinelcoreTechnology or IntegrationMicrosoft Sentinel is a named SIEM technology partner integrated into IP Services' SIEM-as-a-Service and Managed SOC offerings for advanced threat detection and compliance.
• Microsoft EntracoreTechnology or IntegrationMicrosoft Entra (identity and access management) is a named technology partner used within IP Services' cybersecurity stack for identity protection and Zero Trust enforcement.
• Cybersecurity Association of the Food Industry (CSAFI)flagshipStrategic or Co-development PartnerCEO Scott Alldridge was appointed to the CSAFI board, a premier global authority dedicated to protecting the world's food supply chain through cybersecurity governance. This appointment affirms IP Services' leadership in cybersecurity governance and critical infrastructure protection.
• The IT Process Institute (ITPI)flagshipStrategic or Co-development PartnerIP Services' sister organization, The IT Process Institute (ITPI), co-developed the VisibleOps Methodology and authored The VisibleOps Handbook series. This strategic relationship underpins IP Services' thought leadership and operational framework.

Scale indicators9 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Ntiva: Ntiva is a mid-market MSP/MSSP offering managed IT, cybersecurity, cloud, and compliance services across the US, with similar service breadth to IP Services and direct overlap on managed SOC, MDR, and cloud cybersecurity offerings.
• CyberDefenses: CyberDefenses is a managed security services provider specializing in SIEM, SOC, MDR, and compliance services (including CMMC and NIST frameworks) — closely aligned with IP Services' cybersecurity and regulatory compliance focus, particularly for defense contractors.
• BlueTeam Networks: BlueTeam Networks is a managed security and IT services provider with a focus on cybersecurity, SIEM, MDR, and managed detection services for mid-market clients — directly comparable to IP Services' managed SOC, MDR, and cybersecurity portfolio.
• Stratosphere Networks: Stratosphere Networks is a managed IT services and cybersecurity provider targeting SMB and mid-market clients with co-managed IT, cybersecurity, and cloud services — comparable to IP Services' mid-market focus and managed IT/security portfolio.
• Meriplex: Meriplex is a managed IT and cybersecurity provider offering managed IT, cloud, SIEM/SOC, and compliance services to mid-market clients — a direct competitor to IP Services' full-service MSP/MSSP model with similar managed security and cloud offerings.
• Dataprise: Dataprise is a US managed IT and cybersecurity services provider serving mid-market and enterprise clients nationwide with managed IT, cybersecurity, and cloud offerings — closely aligned with IP Services' portfolio of managed security, IT support, and cloud managed services.
• NexusTek: NexusTek provides managed IT, cloud, and cybersecurity services to SMB and mid-market organizations nationwide — a comparable mid-market MSP/MSSP competitor with overlapping managed security, cloud, and IT support capabilities.

Others

• The IT Process Institute (ITPI): ITPI is IP Services' sister organization that co-developed the VisibleOps Methodology and authored the VisibleOps Handbook series. Although not a competitor, it is the only co-development and content-distribution partner tied to IP Services' flagship methodology and brand.

Emerging players

• Arctic Wolf: Arctic Wolf is a high-growth MDR/managed security operations provider serving mid-market and enterprise with a SaaS-delivered SOC model — an emerging player competing with the MDR/SOC portion of IP Services' cybersecurity portfolio but with a different delivery model and larger scale.

Broad incumbents

• Secureworks: Secureworks is a broad incumbent MSSP offering managed detection and response, threat hunting, and managed security services for enterprise and mid-market clients globally — a larger incumbent overlapping with IP Services' SOC/MDR and cybersecurity services at the enterprise end of the market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IP Services