What Rxperts Pharmacy does

Rxperts Pharmacy is an independent, privately-owned long-term care pharmacy (LTCP) founded in 1984 and headquartered in Morton Grove, Illinois. The company dispenses medications, packages them in customized formats (blister packs with a patented resident photo on the Rx label and multi-dose pouches sorted by pass time in 2-2-3, 3-4, 7, 14, and 28 day cycles), and provides cost-management tools, nurse and RPh consulting, and automated first-dose carts holding 700+ medications. Its service area spans Skilled Nursing Facilities (SNFs), Assisted Living Facilities (ALFs), and multi-facility chains across Illinois, Indiana, and Wisconsin, with at least one named 6-facility, 650-bed chain and several single-site customers of 100-300+ beds.

The technical platform centers on integrations with PointClickCare and MatrixCare eMAR systems, enabling one-click reordering, ePrescribe connectivity, and elimination of fax/phone-based ordering. Rxperts Link and Rxperts Vision customer portals (built on FrameworkLTC and PhoenixLTC) provide facilities with patient record review, price quoting, discharge summaries, and custom reporting. The company operates its own delivery fleet, guaranteeing at least two daily deliveries with consistent driver routing, and runs a 24/7/365 pharmacist availability model. Quote-based per-prescription and per-resident pricing is offered with monthly billing, and the company markets an estimated 8-10% savings against larger national chain competitors.

The go-to-market is sales-led and relationship-driven, with outreach to facility administrators and Directors of Nursing, supported by direct phone sales, the company website, and memberships in industry associations (LeadingAge, ACAP, MHA, INHAA, IHCA). The company claims 100% customer retention, 40+ years of continuous operation, and 100+ years of combined LTCP experience across its management team. There are no disclosed funding rounds, investors, or revenue figures, and no AI/ML capabilities are present in the product or technology stack.

Name

Rxperts Pharmacy

Legal name

Rxperts Pharmacy

Website

https://rxpertspharmacy.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

11–50 employees

Short description

Rxperts Pharmacy is an independent, privately-held long-term care pharmacy dispensing medications and providing customized packaging, eMAR-integrated technology, consulting, and own-driver delivery to Skilled Nursing and Assisted Living Facilities across Illinois, Indiana, and Wisconsin.

Ownership category

akta.pro rank

Product category

Long-Term Care Pharmacy Services

NAICS

Pharmacies and Drug Retailers (456110), Pharmacies and Drug Retailers (45611)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

Retail & Community Pharmacies (Chain/Independent) (HLAFALAA)

akta.pro secondary industries

Prescription Pickup, Delivery & Refill Coordination (HSABALAC), Medication Therapy Management (MTM) & Clinical Pharmacy Services Tools (HLACAKAH)

Keywords

• Long-term care pharmacy
• Pharmacy services
• Medication packaging
• Skilled nursing facilities
• Assisted living pharmacy

Headquarters

HQ city

Morton Grove

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Pharmacy Services - Recurring Prescription Revenue: Recurring revenue from dispensing medications to long-term care facility residents. Services include medication packaging (blister packs and multi-dose pouches), delivery, and pharmacy consulting. Revenue is generated through per-prescription and per-resident pricing tailored to each facility's needs.
2. Cost Management & Formulary Services: Revenue from providing cost optimization services including expensive drug alerts, pre-admission calculators, and automatic therapeutic class substitutions for high-cost medications.
3. Consulting Services: Nurse consultant and RPh consultant services including medication cart audits, med pass observation, education in-services, MTM (Medication Therapy Management), and committee participation.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Rxperts Pharmacy is an independent long-term care pharmacy that dispenses medications and delivers packaged drug regimens to Skilled Nursing Facilities (SNF) and Assisted Living Facilities (ALF) across Illinois, Indiana, and Wisconsin. Core offerings include customized medication packaging (blister packs with proprietary resident photo on label and multi-dose pouches), pharmacy-managed delivery via company-owned drivers, cost management and formulary services, eMAR integration with PointClickCare and MatrixCare, automated first-dose dispensing carts, and nurse and pharmacist consulting services.

Product overview

Rxperts Pharmacy operates as a unified long-term care pharmacy services platform serving Skilled Nursing Facilities and Assisted Living Facilities across Illinois, Indiana, and Wisconsin. The core portfolio centers on Medication Packaging (available as Blister Packs with proprietary photo-on-label technology or Multi Dose pouches), combined with Cost Management tools and Deliveries via company-owned fleet. Technology integration with PointClickCare and MatrixCare eMAR systems enables streamlined medication management through the Rxperts Link customer portal. Additional value-add services include First Dose Options (emergency kits and automated carts with 700+ medications), Nurse Consultant Services, and RPh Consultant Services. The company claims 100% customer retention and over 40 years of industry experience.

Differentiator

Problem solved

Functional benefit

Products and services

• Medication Packaging Customized medication packaging for SNF and ALF residents, including blister packs (single medication per card with patented resident photo on the Rx label for identification and auditing) and multi-dose pouches (all medications in one pouch sorted by pass time, dispensed in 2-2-3, 3-4, 7, 14, and 28 day cycles).
• Delivery Services Company-operated medication delivery using employed drivers with same-route consistency and a minimum of two deliveries per day, ensuring 24/7 medication availability at SNF and ALF facilities in Illinois, Indiana, and Wisconsin.
• Cost Management Services Pharmacy cost optimization suite for long-term care facilities, offering optimal pricing formulas, robust purchasing, discount programs, expensive drug email alerts, a pre-admission calculator, and automatic high-cost medication switching to therapeutically equivalent lower-cost alternatives. Targets estimated 8-10% monthly pharmacy bill savings.
• First Dose Options Emergency and first-dose medication program including Control Kits, IV Kits, Convenience Kits, Fridge Kits, and a medium-sized automated 'first-dose' cart holding over 700 medications with customizable kit contents based on facility utilization.
• Nurse Consultant Services Clinical nurse consulting for long-term care facilities, including medication cart and room audits, med pass observation, education and in-services, and feedback collaboration with facility DONs. All consultants are former Directors of Nursing.
• RPh Consultant Services Pharmacist consulting services for long-term care facilities including pharmacy in-services, Medication Therapy Management (MTM), Medication Regimen Review (MRR), and committee participation to improve resident outcomes and reduce costs.
• Rxperts Link Portal Customer web portal that enables facility staff to review patient records, perform price quotes, print discharge summaries, process medical record reports, review facility charges, and create customized reports. Integrates with PointClickCare and MatrixCare eMAR platforms for one-click reordering and ePrescribe.

Quantifiable outcome

• Estimated 8-10% savings on monthly pharmacy bill
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• PointClickCarecoreTechnology or IntegrationeMAR integration partnership allowing seamless medication management. Rxperts interfaces with PointClickCare platform enabling one-click reordering, no fax or calls, streamlined medication management, and ePrescribe capabilities.
• MatrixCarecoreTechnology or IntegrationeMAR integration partnership providing seamless connectivity with MatrixCare platform for medication management, one-click reordering, and ePrescribe functionality.
• LeadingAgeminorOthersIndustry association membership for long-term care providers. Provides networking, advocacy, and industry visibility opportunities.
• ACAP (American College of Clinical Pharmacy)minorOthersProfessional association membership providing clinical pharmacy resources and professional development connections.
• MHA (Metropolitan Healthcare Association)minorOthersRegional healthcare association membership for industry networking and advocacy.
• INHAAminorOthersIndustry association membership for healthcare and long-term care providers.
• IHCAminorOthersIndustry association membership for long-term care and senior living providers.
• LCSminorOthersSenior living and care services provider partnership for coordinated care delivery.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• PharMerica: One of the largest long-term care pharmacy providers in the U.S., serving SNFs, ALFs, and similar facilities with dispensing, packaging, and consulting services. Most direct comparable to Rxperts' core LTC pharmacy offering, though at vastly greater national scale.
• Omnicare: CVS Health-owned long-term care pharmacy serving SNFs, ALFs, and other senior care settings nationwide. Competes head-to-head with Rxperts for facility pharmacy contracts, with broader geographic reach and deeper PBM integration.
• Guardian Pharmacy Services: Long-term care pharmacy group operating through regional partner pharmacies serving SNFs and ALFs. Highly comparable model to Rxperts' regional LTC pharmacy approach, with similar emphasis on customer service and local relationships.
• ExactCare Pharmacy: Long-term care and chronic care pharmacy focused on multi-dose packaging, medication management, and home delivery for high-risk patients. Closely comparable to Rxperts in multi-dose pouching, packaging customization, and chronic care focus.
• Remedi SeniorCare: Long-term care pharmacy serving SNFs and ALFs with a technology-enabled dispensing model including multi-dose packaging. Direct competitor in the institutional LTC pharmacy space with overlapping customer base.
• Polaris Pharmacy Services: Long-term care pharmacy providing dispensing, consulting, and eMAR integration services to SNFs and ALFs in the Northeast and Mid-Atlantic. Operates a comparable LTC pharmacy model with technology-enabled workflow.
• PharmScript: Specialty LTC pharmacy providing medications and clinical services to skilled nursing and assisted living facilities nationwide. Directly competes with Rxperts for multi-facility chain accounts.
• AlixaRx: LTC and post-acute pharmacy provider serving skilled nursing facilities with on-site medication management. Comparable LTC pharmacy model with similar customer profile (SNFs requiring medication management support).
• Synchrony Pharmacy: Long-term care pharmacy serving senior living and skilled nursing communities with packaging, dispensing, and consulting services. Direct peer in the LTC pharmacy market serving overlapping facility types.

Others

• FrameworkLTC: Long-term care pharmacy software and technology provider whose platform powers Rxperts Link and Rxperts Vision customer portals. Ecosystem enabler/technology partner rather than competitor, but materially comparable technology stack.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rxperts Pharmacy