What ITCore does

ITCore is a privately held Brazilian IT services and cloud solutions company founded in 2009 and headquartered in São Paulo, operating primarily in the domestic enterprise and institutional market. The firm sells a broad portfolio spanning cloud infrastructure (Productivity, Mobility, Backup, Storage, Hybrid Storage, Data Center Operations), security and identity (IAM, SSO, MFA, DLP, vulnerability management, network security, disaster recovery), and IT management services (SAM, MDM/MAM, asset management, OS deployment, Service Desk, project management using PMBOK, and IT consulting). Underlying technology is built almost entirely on the Microsoft stack, including Azure, Office 365, Microsoft Teams, Azure Cognitive Services (Face API, Computer Vision, Speech-to-Text), Azure Media Services, Video Indexer, Logic Apps, Intune, System Center, Azure AD, Power BI, and Azure SQL, and the firm holds Microsoft Gold competencies in Productivity and Hosting plus Silver in Data Center.

Differentiated products include the proprietary M.IA AI platform — deployed in education (M.IA Educacional) for facial-recognition-based attendance, engagement analytics, and predictive dropout risk, and in healthcare (M.IA Saúde) for cancer-patient experience, triaging, and behavioral analysis — alongside the Platô365 LMS, an automated AI video production solution with multi-language subtitling (English, Spanish, French, German, Japanese), and the ITCore Packs vertical bundles for Health, Call Center, Digital Media, and Education. ITCore references 194 cloud clients, 343 projects implemented, and 39,228 active cloud users, with marquee customers including UNIP-Objetivo, Centro Paula Souza, Positivo Group, UNIESP, CAOA, Amil, SEW Eurodrive, and SEBRAE.

ITCore generates revenue through a mix of subscription/recurring cloud and AI services, professional services engagements, and managed services, with cloud platform pricing on a pay-per-use model and other offerings priced on a custom quote basis. Distribution is single-country and direct enterprise sales via Solution Architects, with content marketing, case studies, and industry events supporting lead generation.

Name

ITCore

Legal name

ITCore

Website

https://itcore.com.br

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

ITCore is a Brazilian Microsoft Gold partner founded in 2009 in São Paulo, delivering cloud infrastructure, security, managed services, and proprietary AI solutions (M.IA for education and healthcare) to enterprise and institutional customers across Brazil.

Ownership category

akta.pro rank

Product category

IT Services and Cloud Solutions

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Network, Infrastructure & Data Center Integration (BPAEAAAK)

akta.pro secondary industries

IT Knowledge Management & Service Desk Platforms (HDAEALAH), IT Asset Management (ITAM) Platforms (HDAEALAD), IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE)

Keywords

• IT consulting services
• Cloud infrastructure services
• Enterprise security solutions
• AI education platforms
• Managed IT services

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Cloud Solutions and Platform Services: Recurring cloud platform services including productivity, mobility, backup, storage, and data center management. Revenue generated through subscription-based cloud services with pay-per-use pricing models.
2. Professional Services: Consulting services including IT consulting, project management, Service Desk, and Software Asset Management (SAM). Delivered through dedicated teams of architects, project managers, and consultants.
3. AI Solutions (M.IA): Proprietary AI solutions for education and healthcare markets including facial recognition, cognitive analysis, and predictive behavioral solutions.
4. Managed Services: Ongoing managed services for critical mission operations, disaster recovery, and infrastructure management including Fault Tolerance, High Availability, and Scalability solutions.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

ITCore offers IT consulting, project management, business management, security, and cloud solutions to enterprise, educational, healthcare, and government clients in Brazil. As a Microsoft Gold Partner (Productivity, Hosting) and Silver Partner (Data Center), the company delivers cloud infrastructure deployment, IT managed services, security solutions, and proprietary AI platforms including M.IA for education (facial recognition, student engagement analysis) and M.IA for healthcare.

Product overview

ITCore is a Brazilian IT services company founded in 2009 offering a comprehensive portfolio of technology solutions organized around cloud infrastructure, security, AI, and managed services. The core offerings include Cloud Solutions (Productivity, Mobility, Backup, Storage, Data Center Management) and Advanced Solutions (Identity & Access Management, Network Security, Data Protection & Recovery, Asset Management). The company's differentiated products include M.IA – an AI platform for education (with facial recognition, engagement analysis, and dropout prediction) and healthcare; Platô365 LMS for distance learning; and the ITCore Packs bundle for industry-specific cloud solutions (Health, Call Center, Digital Media, Education). ITCore operates as a Microsoft partner with Gold Productivity, Gold Hosting, and Silver Data Center certifications, primarily serving enterprise clients in education, healthcare, and corporate sectors.

Differentiator

Problem solved

Functional benefit

Brands

• M.IA: Artificial Intelligence and Cognitive Analysis solution for education, detecting student presence, engagement levels, and emotions in classrooms using facial recognition technology.
• Platô365
• ITCore Packs

Products and services

• ITCore Packs Cloud-based solutions bundle offering unlimited storage capacity and facilitated management for industry segments including healthcare, education, call centers, and media agencies.
• M.IA – Inteligência Artificial Educacional (M.IA Educational AI) Cognitive analysis AI solution for education using Azure Face API and Computer Vision to detect student presence, measure engagement levels, identify socio-behavioral patterns, and provide dropout risk prediction with Power BI dashboards.
• M.IA – Inteligência Artificial para Saúde (M.IA Healthcare AI) AI solution for the healthcare sector that maximizes cancer patient quality of life during treatment, optimizes triaging, medication manipulation logistics, and behavioral analysis throughout outpatient and hospitalization cycles.
• ITCore Platô365 – LMS Cloud-based customizable Learning Management System for distance learning at universities, schools, and enterprises with one-click deployment, automatic scalability for content and user access, automated backups, geo-replication, and unlimited support.
• Produção de conteúdo de vídeo com IA (AI Video Content Production) Automated video content production using AI for transcription and automatic translation of subtitles into multiple languages (English, Spanish, French, German, Japanese), processing 6,000-8,000 video lectures per year.
• Backup Online Cloud-based backup solution replacing local or offsite backup with scalable, secure cloud storage on a pay-per-use model with unlimited data transfer and auto-scaling capabilities.
• Storage Online Highly scalable cloud storage solution supporting modern application development with authentication, encryption, access management, and geo-redundancy for data protection.
• Storage Híbrido (Hybrid Storage) Hybrid cloud storage solution combining high performance and elasticity, using cloud for inactive primary data archiving and backups while maintaining local storage for performance-sensitive workloads.
• Cloud Platform Cloud platform combining public cloud agility with dedicated environment security, control, and performance, offered on a pay-per-use model with ITCore specialists for cloud deployment.
• Produtividade (Productivity) Executive email and collaboration solution including Outlook/Exchange email, Skype for Business, and OneDrive for Business, providing integrated messaging, calls, video, and online meetings with Office integration.
• Mobilidade (Mobility) Enterprise mobility solution providing mobile device management, application security, and data protection across iOS, Android, and Windows devices from a single console.
• Solução Single Sign-on (SSO) Unified authentication solution enabling single login across multiple applications and systems, supporting hybrid cloud environments with flexible management and multi-device authentication.
• Multi-Factor Authentication – MFA Multi-factor authentication solution providing a second security layer for user logins and transactions, protecting access to on-premises and cloud applications and data.
• Gerenciamento de ID e Acesso (Identity & Access Management) Identity and Access Management service providing unified governance, centralized privileged account management, and automated account provisioning and administration.
• Solução de Integração (System Integration) System integration service enabling automated information exchange between different platforms including IBM, Oracle, Microsoft, and SAP, connecting legacy systems with modern applications in real-time.
• Gestão de Inventário e Compliance (Inventory & Compliance Management) IT asset inventory and compliance management using Microsoft System Center 2012 R2 Configuration Manager, providing hardware/software auditing, dynamic inventory, and automated compliance processes.
• Gestão de Ativos (IT Asset Management) Comprehensive IT asset management covering hardware lifecycle including desktops, notebooks, servers, smartphones, thin clients, printers, and network devices, plus software licensing optimization.
• Gestão de Software – SAM (Software Asset Management) Software Asset Management (SAM) service helping control and reduce IT costs and risks, optimize investments, and increase organizational maturity with technical support and legal compliance, using industry best practices and proprietary methodologies.
• Gestão de Aplicativo – MAM (Mobile Application Management) Mobile Application Management (MAM) solution for unified application control across iOS, Android, and Windows devices, protecting corporate data from unauthorized access while maximizing mobile workforce productivity.
• Gestão de Dispositivo Móvel – MDM Mobile Device Management (MDM) solution through cloud-based device control, enhanced data protection, and corporate security policy enforcement for iOS, Android, and Windows device usage.
• Prevenção de Dados (Data Loss Prevention) Data Loss Prevention (DLP) service protecting against information leakage through various channels including compressed files, instant messaging, physical copies, and mobile devices.
• Gerenciamento de Direito de Informações (Information Rights Management) Information Rights Management using Azure RMS for encryption, identity, and authorization policies, protecting confidential information across all file types and monitoring files even outside organizational boundaries.
• Gestão de Riscos e Vulnerabilidades (Risk and Vulnerability Management) Risk and vulnerability management service evaluating complete IT environment to identify security gaps and recommend customized implementations for effective protection.
• Segurança de Redes (Network Security) Network security services protecting corporate networks and assets from intrusion, ensuring business continuity and operational protection.
• Disaster Recovery Disaster recovery solution with policies and procedures for IT infrastructure recovery after disasters, reducing financial losses and minimizing business operation downtime.
• Gestão Operacional de Data Center (Data Center Operational Management) Data center operational management for hybrid cloud environments providing a unified view of all IT assets whether on-premises or cloud-based, with automated tasks and simplified management.
• Intelligent Monitoring Server Server monitoring and management service supporting Windows, Linux, Unix, and Network Devices, providing 24-hour monitoring with preventive and reactive alerts, SLA reports, and application layer support.
• Deploy Sistema Operacional (Operating System Deployment) Automated operating system deployment service enabling simultaneous installation across multiple stations, with centralized management and control reducing deployment time and operational costs.
• ITCore Health Dedicated cloud storage solution for hospitals and laboratories providing scalable storage for digital files including medical records, X-rays, radiography, and ultrasound images with quick access.
• ITCore Call Center Cloud solution for call centers providing 99.9% data availability, fast information access, and reduced costs through pay-per-use storage for call history management.
• ITCore Education Cloud storage solution for educational institutions offering unlimited storage, fast data recovery, and secure document archiving for academic materials, enrollment documents, and credentials.
• ITCore Digital Media Cloud storage solution for advertising agencies with expanded storage capacity, cost reduction, quick material access, and protection for digital creative assets.
• Missão Crítica (Critical Mission / Service Desk) Critical mission service minimizing IT service downtime and data loss for critical infrastructure, including contingency plans, fault tolerance, high availability, and proactive support with 24/7 monitoring.
• Gestão de Projetos (IT Project Management) IT project management service using PMBOK methodology, covering initiation, planning, execution, control, and closure phases with stakeholder communication and risk monitoring.
• Consultoria de TI (IT Consulting) IT consulting service with certified professionals having over 15 years of experience, providing strategic and operational support using advanced tools and market best practices.

Quantifiable outcome

• 343 projects implemented
• +4 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

AI capability12 records

Feature6 records

Partnerships

One partnership is on record.

• MicrosoftcoreTechnology or IntegrationITCore is a Microsoft Partner with Gold competencies in Productivity and Hosting, and Silver competency in Data Center. The company develops solutions on Microsoft Azure, Office 365, Teams, and Azure Cognitive Services. Key technologies include Face API, Computer Vision, Azure Media Services, and Azure Logic Apps.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Accenture (Brazil): Global systems integrator with a large Brazilian operation covering cloud migration, security, and managed services across all major industries. Competes with ITCore on enterprise cloud transformation RFPs, but at vastly greater scale and breadth.
• Cognizant (Brazil): Global IT services provider with significant Brazilian presence serving enterprise cloud, infrastructure, and digital modernization needs. Directly comparable to ITCore's enterprise systems integration work but with global delivery scale.
• Capgemini (Brazil): Global IT services firm with established Brazilian delivery capability across cloud, infrastructure, and digital transformation. Overlaps ITCore's enterprise cloud and managed services territory as a broad incumbent.

Emerging players

• Dedalus: European healthcare IT specialist delivering AI-enabled clinical and operational solutions to hospitals and health systems. Partial overlap with ITCore's M.IA Saude vertical: comparable on AI-in-healthcare positioning but broader scale and footprint.

Direct peers

• TIVIT: Major Brazilian-headquartered IT services and cloud platform provider with end-to-end managed cloud, productivity, and digital transformation offerings. Direct competitor to ITCore across Brazilian enterprise cloud and managed services accounts.
• Slalom: US-based consulting firm with deep Microsoft ecosystem focus (multiple Microsoft partner-of-the-year awards) covering cloud, data, AI, and workplace modernization for mid-to-large enterprises. Strong analog to ITCore's Microsoft-centric services posture, though anchored in the US market.
• Senior Solution: Brazilian software, cloud, and IT services provider offering productivity, ERP, and managed services to mid-market and enterprise customers in Brazil. Comparable on geographic focus and Microsoft-based cloud/productivity stack.
• CI&T: Brazilian IT and digital consulting firm serving enterprise customers with cloud, AI, and custom software development. Closely comparable on Microsoft-stack delivery and Brazilian enterprise go-to-market.
• BRQ Digital Solutions: Brazilian digital transformation and IT services firm with Microsoft-aligned cloud, application, and modernization offerings. Comparable in regional target market and Microsoft-centric service portfolio.
• Stefanini: Brazilian IT consulting and digital services firm with strong Microsoft ecosystem alignment and enterprise cloud, infrastructure, and security practices. Comparable in geographic focus, customer profile, and Microsoft-centric delivery model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/itcore
• LinkedInlinkedin.com/company/itcore-solu-es-tecnologicas

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ITCore