Hayes Pump
Hayes Pump is the Northeast's largest and oldest stocking distributor of industrial, commercial, and municipal pumps, representing 22+ manufacturer brands across New England and the Mid-Atlantic and offering engineered systems, 24/7 repair service, parts, and SCADA/IoT monitoring solutions.
- Company typePrivate
- Founded1898
- HeadquartersWest Concord, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Hayes Pump does
Hayes Pump, Inc. is an industrial, commercial, and municipal pump distributor headquartered in West Concord, Massachusetts. The company serves customers across the Northeast United States — from Maine to New Jersey — operating as the region's largest and oldest stocking distributor of pumps, with a multi-million dollar inventory and offices covering Connecticut, Massachusetts, Maine, New Hampshire, New Jersey, New York, Rhode Island, and Vermont. Per firmographic data, the company traces its roots to 1898 and employs 101–250 people.
The company's core offering is multi-brand pump distribution and integrated fluid-handling solutions: it represents 22+ manufacturers (including ITT Goulds, Viking Pump, John Crane, Gorman-Rupp, Grundfos, Flygt, Zoeller, Pentair Aurora, Sandpiper/Warren Rupp, NOV Moyno, Wright Flow, Chemineer, Lutz-Jesco, HUBER Technology, and Omega Thermo Products) and resells centrifugal, positive displacement, submersible, metering, vortex impeller, and grinder pumps along with seals, strainers, valves, and temperature-control equipment. Beyond resale, Hayes designs and packages engineered systems — fuel oil pump sets, seal water systems, chemical feed systems, and mobile pump packages — and runs a factory-trained, authorized service operation offering 24/7/365 in-house and field repair, preventive maintenance, installation, commissioning, and training. Newer lines include IoT-enabled products such as Mission Communications SCADA monitoring and Cognito EODD pumps with predictive-maintenance capabilities.
Hayes makes money across five streams: (1) hardware resale of pumps and equipment; (2) OEM parts and accessories; (3) professional service, repair, and maintenance contracts including 24/7 emergency support; (4) custom engineered pump systems; and (5) managed-services revenue via resold Mission Communications SCADA. Go-to-market is a hybrid of direct field sales for complex engineered work, inside sales via phone (800-343-5020), ecommerce through shop.hayespump.com, and inbound quote requests through info.hayespump.com. The customer base is segmented across municipal water/wastewater, chemical, commercial HVAC, food and beverage, pharmaceutical, pulp and paper, and general industrial end markets, with no named-account or revenue-mix concentration disclosed in the source data.
Hayes Pump firmographics
Firmographics- Name
- Hayes Pump
- Legal name
- Hayes Pump, Inc.
- Website
- https://hayespump.com
- Company type
- Private
- Founded year
- 1898
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Hayes Pump is the Northeast's largest and oldest stocking distributor of industrial, commercial, and municipal pumps, representing 22+ manufacturer brands across New England and the Mid-Atlantic and offering engineered systems, 24/7 repair service, parts, and SCADA/IoT monitoring solutions.
- Ownership category
- akta.pro rank
Hayes Pump industry classification
Industry- Product category
- Industrial Pump Distribution
- NAICS
- Pump and Compressor Manufacturing (33391), Refrigeration Equipment and Supplies Merchant Wholesalers (423740), Fluid Power Valve and Hose Fitting Manufacturing (332912)
- SIC
- Pumps & Pumping Equipment (3561), Wholesale-Hardware & Plumbing & Heating Equipment & Supplies (5070), Steam & Air-Conditioning Supply (4961)
- akta.pro primary industry
- Pumps & Plumbing Pump Accessories (Sump, Sewage, Booster) (IMADALAL)
- akta.pro secondary industries
- Pump & Compressor Packages (Skids, Booster Sets) (IMAHANAG), Specialty Power Systems MRO (Generators, Compressors, Pumps, Welders) (TLAKAHAJ), Pump & Rotating Equipment Asset Programs (Pumps, Motors, Drives) (EUANALAK), Expansion Tank, Circulator Pump & Zone Valve Service (HSAOACAG), Dispensing & Pump Systems (Pumps, Sprayers, Misters, Droppers) (IMALAJAB)
Keywords
Where Hayes Pump is headquartered
LocationHeadquarters
- HQ city
- West Concord
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Hayes Pump business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Supply Chain, Operations, Personnel, Infrastructure, Marketing or Sales
Revenue model
- Pump Equipment Sales: Distribution and resale of industrial, commercial, and municipal pumps from 20+ manufacturer brands including Goulds, Viking Pump, Gorman-Rupp, Grundfos, Flygt, and others.
- Parts and Accessories: Stocking distributor of OEM pump parts, controls, valves, and accessories with multi-million dollar inventory.
- Service, Repair & Maintenance: Factory trained and authorized repair center providing in-house and field repair services, preventive maintenance contracts, and 24/7 emergency support.
- Engineered Pump Systems: Custom designed and packaged pump systems including fuel oil sets, seal water systems, chemical feed systems, and mobile pump packages.
- SCADA Solutions: Mission Communications SCADA systems delivered as turnkey monitoring solutions through SaaS model, including hardware, communications, data management, and web portal services.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels3 records
Hayes Pump product offering
Product offeringCore offering
Hayes Pump distributes industrial, commercial, and municipal pumps and related fluid handling equipment from 20+ manufacturers across the Northeast U.S. The company stocks a multi-million dollar inventory of pumps, parts, controls, valves, and accessories, and designs custom engineered pump systems (fuel oil sets, seal water systems, chemical feed systems, mobile pump packages). It also operates a factory-trained, authorized repair center providing in-house and field service, preventive maintenance contracts, training, and 24/7/365 emergency support.
Product overview
Hayes Pump is a pump distribution and service company offering industrial, commercial, and municipal pumping solutions across the Northeast. The company distributes pumps from 22+ manufacturers (including ITT Goulds, Viking Pump, John Crane, Gorman-Rupp, Grundfos, Flygt, Zoeller, and Sandpiper) and offers its own engineered systems including fuel oil pump sets, engineered pump systems, inline strainers, mechanical seals, temperature control systems, and pump control systems. Hayes Group also distributes specialty products like Cognito EODD pumps (with IoT-enabled intelligence) and Mission Communications SCADA systems. Services include repair (24/7), parts supply, and training. The company operates as a stocking distributor with multi-million dollar inventory and factory-authorized repair capabilities.
Differentiator
Problem solved
Functional benefit
Products and services
- Industrial Pumps Distributed industrial pumps for commercial, industrial, and municipal applications, sourced from 20+ manufacturers across centrifugal, positive displacement, submersible, and metering pump categories.
- Fuel Oil Pump Sets Hayes-engineered packaged fuel oil transfer systems available in automatic transfer, diesel exhaust fluid (DEF), and thermopump configurations with NEMA 3R enclosures for commercial and industrial sites.
- Engineered Pump Systems Custom designed and packaged pump systems including seal water systems, chemical feed systems, booster systems, and mobile pump packages tailored to specific process requirements.
- Inline Strainers and Process Filters Distributed strainers and process filters available in metallic and non-metallic materials, including in-line and duplex configurations for fluid filtration.
- Mechanical Pump Seals Mechanical seals for pump applications including cartridge seals, slurry seals, single seals, and labyrinth seals, distributed from John Crane and other manufacturers with related repair services.
- Temperature Control Systems Temperature control systems and heat exchanger plates for industrial heating and cooling applications, including Omega Thermo Products laser welded-frame heat exchanger plates.
- Pump Control Systems Distributed pump control solutions including variable frequency drives, condition monitoring, flow control, and flow monitoring systems.
- Mission Communications SCADA Monitoring Systems Turnkey wireless monitoring and control solutions for municipal water and wastewater applications, including wet well level monitoring and pump station performance tracking through the 123SCADA web portal.
- Cognito EODD Pumps Next-generation electric-operated double diaphragm pumps by Warren Rupp (IDEX) with IoT-enabled SmartInsights platform for predictive maintenance, distributed by Hayes Pump to the Northeast market.
- Pump Repair, Maintenance & Field Service Factory-trained and authorized repair services delivered both in-house and via equipped field service vehicles, including preventive maintenance contracts, installation, commissioning, troubleshooting, and 24/7/365 emergency support.
- Pump Parts, Controls, Valves & Accessories Stocked OEM pump parts, controls, valves, and accessories available for rapid fulfillment through the E-Store and direct sales channels.
- Pump Operation & Maintenance Training On-site and remote training services for pump operation and maintenance, tailored to specific systems and equipment for commercial, industrial, and municipal customers.
Companies that use Hayes Pump
Customer profileSegments7 records
Ideal customer profiles3 records
Hayes Pump technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Hayes Pump partnerships and signals
Strategic signalPartnerships
18 partnerships are on record, tiered core and minor.
- Mission CommunicationscoreHayes Group is a factory-trained and stocking distributor of Mission Communications SCADA systems, serving the New England region. Hayes offers Mission's turnkey wireless monitoring and control solutions tailored for municipal water and wastewater applications. As a fully authorized service and repair facility, Hayes provides local technical expertise, inventory, and ongoing support for Mission's SaaS-based SCADA solutions.
- Cognito (Warren Rupp / IDEX Corporation)coreHayes Group is bringing Cognito's next-generation electric-operated double diaphragm (EODD) pumps to the Northeast market. Cognito, developed by Warren Rupp (a division of IDEX Corporation), offers IoT-enabled intelligent pumps with predictive maintenance capabilities. Hayes provides distribution, technical support, installation guidance, and regional service for Cognito products.
- Warren Rupp (IDEX Corporation)coreHayes Group distributes Warren Rupp Sandpiper AODD (air-operated double diaphragm) pumps and related accessories. Hayes also distributes Cognito EODD pumps developed by Warren Rupp, providing expert guidance, technical support, and regional service for the product line.
- Flygt (Xylem)coreHayes Pump provides both authorized sales and service for Flygt products, including submersible pumps for various applications. Flygt is a leading manufacturer of submersible pump systems.
- Gorman-Rupp CompanycoreHayes Pump is a factory-trained distributor of Gorman-Rupp products with submersible pumps for various applications, local support and inventory, and serves as an authorized service center.
- Goulds Water Technology (Xylem)coreHayes Pump is a distributor and authorized service provider for Goulds submersible pumps, providing local support and inventory for the product line.
- Zoeller Pump CompanycoreHayes Pump supplies heavy-duty submersible pumps from Zoeller and acts as an authorized service provider for the manufacturer.
- ITT Goulds PumpscoreHayes Group distributes ITT Goulds pumps as part of their 20+ manufacturer representation, offering comprehensive pump solutions for industrial, commercial, and municipal applications.
- Viking Pump, Inc.coreHayes Group distributes Viking Pump positive displacement pumps as part of their manufacturer representation network.
- John CranecoreHayes Group distributes John Crane mechanical seals and provides associated repair services for mechanical seal applications.
- GrundfoscoreHayes Group distributes Grundfos water pumps as part of their comprehensive manufacturer representation covering various pump technologies.
- Pentair AuroracoreHayes Pump specializes in distributing and servicing Aurora's commercial HVAC pumps and systems, providing local inventory and support.
- NOV MoynocoreHayes Group distributes NOV Moyno pumps as part of their industrial pump product line.
- Wright Flow TechnologiescoreHayes Group distributes Wright Flow Technologies products as part of their pump solution offerings.
- ChemineercoreHayes Group distributes Chemineer mixing equipment and pumps as part of their product portfolio.
- Jesco (Lutz-Jesco)coreHayes Group distributes Jesco pumps as part of their manufacturer representation network.
- HUBER TechnologycoreHayes Group distributes HUBER Technology products for municipal and industrial applications.
- Omega Thermo ProductsminorHayes Group offers Omega Thermo Products' laser welded-frame heat exchanger plates for chemical, food and beverage processing, HVAC, and pharmaceutical sectors.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Hayes Pump competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Hayes Pump social profiles
Digital presenceHayes Pump financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hayes Pump leadership team
Management profileNumber of profiles
Hayes Pump funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hayes Pump M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hayes Pump
What does Hayes Pump do?
Hayes Pump distributes industrial, commercial, and municipal pumps and related fluid handling equipment from 20+ manufacturers across the Northeast U.S. The company stocks a multi-million dollar inventory of pumps, parts, controls, valves, and accessories, and designs custom engineered pump systems (fuel oil sets, seal water systems, chemical feed systems, mobile pump packages). It also operates a factory-trained, authorized repair center providing in-house and field service, preventive maintenance contracts, training, and 24/7/365 emergency support.
Is Hayes Pump a public or private company?
Hayes Pump is a private company. It is classified as family owned and is currently operating.
When was Hayes Pump founded?
Hayes Pump was founded in 1898. It employs 101 to 250 people.
Where is Hayes Pump based?
Hayes Pump is headquartered in West Concord, United States, in the North America region.
How does Hayes Pump make money?
Five revenue lines are on record. Pump Equipment Sales are the primary driver. The others are parts and Accessories, service, Repair & Maintenance, engineered Pump Systems and SCADA Solutions.
Does Hayes Pump have an API?
No public API is recorded for Hayes Pump.
What industry is Hayes Pump in?
Hayes Pump's product category is Industrial Pump Distribution. Its primary akta.pro industry code is IMADALAL, Pumps & Plumbing Pump Accessories (Sump, Sewage, Booster), with a secondary code of IMAHANAG, Pump & Compressor Packages (Skids, Booster Sets). Its NAICS code is 33391 and its SIC code is 3561.