Telecommunications Services of Trinidad and Tobago

What Telecommunications Services of Trinidad and Tobago does

Telecommunications Services of Trinidad and Tobago Limited (TSTT) is the country's largest provider of communications solutions, operating as a joint venture between National Enterprises Limited (NEL, 51%, majority-owned by the Government of Trinidad and Tobago) and Cable & Wireless (West Indies) Limited (49%). Incorporated in 1969 as TEXTEL and tracing its operating roots to the 1883 introduction of telephony in Trinidad and Tobago, TSTT now serves residential, SME, and enterprise customers across the country through a portfolio marketed primarily under the bmobile brand.

Its core technology stack centers on an IP-based core infrastructure supporting voice, data, and multimedia, with last-mile delivery via Wi-Max, HSPA+ 4G wireless, and fiber optic networks. The product portfolio includes prepaid and postpaid mobile (bmobile), fixed line telephony, residential and business broadband, subscription IPTV and entertainment, enterprise Metro Ethernet, TelePresence and video conferencing, home and small business alarm monitoring (Vigilance), a self-service portal (bonline), an enterprise broadband sub-brand (Amplia Communications), and an e-Tender SaaS procurement platform. TSTT has 1,001–5,000 employees and runs dedicated enterprise account managers, an SME division (800-4SME), a multi-option 824-TSTT call center, and channel partner locations across the country.

Revenue is overwhelmingly subscription-based across mobile, fixed line, broadband, IPTV, enterprise solutions, and security services, with pricing for enterprise and SME customers handled via account managers and quote-based multi-year contracts. TSTT has recently extended its commercial surface into national digital financial services — becoming the first organization to process live payments on the NPICTT national payments platform and adopting the NOBIS e-KYC solution through the NPICTT Innovation Centre (2025–2026) — positioning the carrier as a digital services platform in addition to a connectivity provider.

Name

Telecommunications Services of Trinidad and Tobago

Legal name

Telecommunications Services of Trinidad and Tobago Limited

Website

https://tstt.co.tt

Company type

Private

Founded year

1969

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wired and Wireless Telecommunications (except Satellite) (5171), Wired Telecommunications Carriers (517111), Wireless Telecommunications Carriers (except Satellite) (517112)

SIC

Radiotelephone Communications (4812), Telephone Communications (No Radiotelephone) (4813), Cable & Other Pay Television Services (4841)

akta.pro primary industry

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

akta.pro secondary industries

Wireless ISPs (WISPs) & Fixed Wireless Access Providers (HDAIADAD), Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE), Rural & Universal Service Fixed Broadband Providers (HDAIABAJ)

Keywords

• Telecommunications services
• Mobile network services
• Broadband internet access
• Enterprise connectivity solutions
• Digital payments infrastructure

Headquarters

HQ city

Belmont

HQ country

Trinidad & Tobago

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Mobile Communications: Prepaid and postpaid mobile phone services, devices, bundles and promotions under the bmobile brand
2. Fixed Line Services: Fixed line residential and business products including voice services
3. Broadband Access: Residential and business broadband internet services using Wi-Max and HSPA+ 4G technologies
4. TV and Entertainment: Subscription-based IPTV and entertainment services
5. Security Services: Vigilance Home and Small Business Security alarm monitoring services
6. Enterprise Solutions: Metro Ethernet, TelePresence, Video Conferencing, and other business communications solutions
7. e-Tender SaaS Platform: Trinidad and Tobago's only locally developed and owned automated procurement software solution

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels6 records

Core offering

Telecommunications Services of Trinidad and Tobago (TSTT) is the country's largest provider of communications solutions to the residential and commercial markets, offering fixed line voice, mobile (bmobile prepaid and postpaid), broadband internet (Wi-Max and HSPA+ 4G), Metro Ethernet, TelePresence/video conferencing, subscription IPTV and Vigilance alarm monitoring services. Its products and services are built around an IP-based core infrastructure combining wireless and fiber optic networks, marketed under the bmobile brand, with enterprise broadband also delivered under the Amplia Communications sub-brand.

Product overview

TSTT is Trinidad and Tobago's largest telecommunications provider offering a comprehensive portfolio of communications solutions built on IP-based core infrastructure, marketed primarily under the bmobile brand. The product ecosystem includes mobile services (bmobile prepaid/postpaid), fixed line telephone products, broadband access (Wi-Max and HSPA+ 4G), Metro Ethernet, TelePresence/video conferencing, subscription-based IPTV, and business/home alarm monitoring (Vigilance). Enterprise services are delivered through Amplia Communications. Digital services include bonline self-service portal, e-Tender procurement SaaS, and the recently adopted NOBIS eKYC solution integrated with the national NPICTT payments platform. TSTT operates as an industry leader deploying both wireless and fiber optic networks.

Differentiator

Problem solved

Functional benefit

Brands

• bmobile: Prepaid and postpaid mobile phone services, devices, bundles, residential and business broadband, TV and Entertainment, fixed line products
• Amplia Communications
• bonline
• e-Tender
• Vigilance

Products and services

• bmobile Mobile Services TSTT's primary consumer and enterprise mobile brand providing prepaid and postpaid mobile phone services, devices, bundles, and current promotions for residential and business markets in Trinidad and Tobago.
• bmobile Residential and Business Broadband Broadband internet access services for both residential and business customers, delivered over Wi-Max and HSPA+ 4G wireless technologies.
• Amplia Communications Enterprise Broadband Enterprise-focused broadband and infrastructure services offering better infrastructure, faster bandwidth, and more reliable internet speeds for business customers.
• Fixed Line Voice Services Fixed line residential and business telephone products and services for voice communications across Trinidad and Tobago.
• IPTV (bmobile TV and Entertainment) Subscription-based television entertainment service delivered over TSTT's IP-based network infrastructure, marketed under the bmobile TV and Entertainment sub-brand.
• Metro Ethernet High-capacity Metro Ethernet network services for enterprise customers requiring dedicated bandwidth and reliable connectivity.
• TelePresence and Video Conferencing Enterprise video conferencing and TelePresence solutions that enable businesses to conduct virtual meetings with high-quality audio and video over TSTT's IP infrastructure.
• Vigilance Home and Small Business Security Home and small business security monitoring services providing alarm monitoring for both residential and small business customers under the Vigilance brand.
• e-Tender Procurement SaaS Trinidad and Tobago's only locally developed and owned automated procurement software solution, delivered to organizations as Software as a Service.
• NOBIS eKYC Solution Electronic Know Your Customer (eKYC) solution accessed through the NPICTT Innovation Centre, enabling fully online identity verification and account opening for digital services. TSTT is among the first adopters and operates the solution for government and enterprise use.

Quantifiable outcome

• First organization to process live payments on the NPICTT national payments platform
• +1 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature6 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Telecommunications Authority of Trinidad and Tobago (TATT)minorStrategic or Co-development Partner · 22 April 2026Partnership for Tech4Girls initiative where TATT hosted opening day activities across 17 AccessTT ICT access centres in Trinidad and Tobago, supporting over 700 Caribbean girls trained in AI.
• NPICTT (National Payment and Innovation Company of Trinidad and Tobago)coreStrategic or Co-development Partner · 7 January 2026Strategic national partnership making TSTT the first organization to process live payments on the NPICTT national payments platform. TSTT also adopted the NOBIS electronic Know Your Customer (eKYC) solution through the NPICTT Innovation Centre, marking a shift from platform development to live consumer-facing digital services. This partnership establishes a replicable model for broader government digital transformation across Trinidad and Tobago.
• Unit Trust Corporation (UTC)coreStrategic or Co-development Partner · 22 October 2025Three national institutions (UTC, NPIC-TT, and TSTT) signed a landmark agreement to launch the national NOBIS e-KYC platform at the International Waterfront Centre in Port of Spain. The platform enables fully online identity verification and account opening, replacing traditional in-person processes and extending free of charge to all ministries and state agencies. Rollout began with UTC's digital onboarding.

Scale indicators5 records

Expansion highlights5 records

Broad incumbents

• Lumen Technologies: US enterprise-focused telecom with Metro Ethernet, IP, and managed services; comparable to TSTT's Amplia Communications enterprise broadband and Metro Ethernet portfolio.
• AT&T: Large US integrated telecom with mobile, fixed, broadband, and IPTV; comparable business model (multi-service carrier) and technology stack, though operating in a far larger market.
• América Móvil: Global integrated telecom operating across Latin America with mobile, fixed, and broadband; comparable in scale and emerging-market positioning to TSTT.
• Liberty Latin America: Parent of Cable & Wireless (West Indies) Limited, which holds 49% of TSTT; operates a portfolio of fixed, mobile, and submarine cable assets across the Caribbean and Latin America — overlapping with TSTT's enterprise and consumer offerings.
• T-Mobile US: Major wireless carrier with growing fixed wireless and broadband offerings; relevant as a peer for TSTT's bmobile wireless business and broadband expansion strategy.
• Cable & Wireless Communications: Heritage Caribbean telecom brand and TSTT's 49% joint venture partner; provides overlapping voice, mobile, and broadband services regionally with comparable customer base.
• Verizon: US integrated carrier offering mobile, broadband (Fios fiber), and enterprise services; relevant benchmark for TSTT's IP-based converged infrastructure and enterprise (Metro Ethernet, TelePresence) portfolio.

Direct peers

• Flow Trinidad (Liberty Latin America): Cable & Wireless / Liberty Latin America's Caribbean consumer brand offering mobile, broadband, and TV in Trinidad and Tobago; a direct rival to TSTT across consumer connectivity.
• Digicel: Pan-Caribbean mobile and broadband operator with overlapping wireless/mobile services in Trinidad and Tobago; directly competes with TSTT's bmobile brand in the residential and SME segments.

Regional players

• BTC (Bahamas Telecommunications Company): National incumbent carrier of The Bahamas offering mobile, fixed, broadband, and TV; a Caribbean regional peer with a comparable integrated service profile and incumbent/government-linked structure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/tstt
• YouTubeyoutube.com/@tstt
• Facebookfacebook.com/TSTT
• LinkedInlinkedin.com/company/tstt
• Instagraminstagram.com/tstt

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telecommunications Services of Trinidad and Tobago