Converge

What Converge does

Converge is a Rome-based ICT solutions provider serving primarily the Italian Public Administration and, secondarily, private-sector companies in Italy. Its core offering combines hardware and software resale (PCs, servers, printers, networking equipment) from major vendors — Apple, HP, Lenovo, Red Hat, VMware, IBM, Samsung, Intel and Epson — with a broad portfolio of professional and managed services including professional ICT staffing, virtualization and cloud solutions, data-center optimization, IMAC and technology rollout, staging, inventory and asset management, help desk/call center operations, remote and on-site maintenance, system design, outsourcing, and 24x7 maintenance. The company is an Authorized Apple Service Provider for warranty and out-of-warranty device repairs, and operates an EasyByte Software sub-brand for business management software.

Converge differentiates through two proprietary platforms built specifically for Italian public-administration workflows: Concorsi Smart, an end-to-end paperless competition management platform handling application submission, tablet-based exam administration and ranking management; and Concilium, a council/commission videoconferencing platform offering electronic voting, automatic transcription via ASR, live video streaming and paperless session management. Both platforms represent domain-specialized rather than deep-tech innovation.

The business model is hybrid. Revenue is generated through one-time hardware/software resale (largely via Consip framework agreements), professional services engagements, recurring cloud and managed-service contracts, and license/support for EasyByte software and the proprietary platforms. GTM is dominated by enterprise field sales into the Italian Public Administration through Consip, MePA and SDAPA, supplemented by direct private-sector sales and channel partnerships through vendor ecosystems. Converge is privately held; in November 2021 Project Informatica signed a binding contract to acquire the company, though current ownership status remains unconfirmed in the source data.

Name

Converge

Legal name

Converge

Website

https://converge.it

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

101–250 employees

Short description

Converge is a Rome-based ICT solutions integrator and value-added reseller serving primarily the Italian Public Administration through Consip framework agreements, combining multi-vendor hardware/software distribution, professional and managed services, Apple authorized support, and proprietary platforms for public-sector competitions and council meetings.

Ownership category

akta.pro rank

Product category

IT Services / ICT Solutions

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

Digital Workplace & Collaboration Integration (BPAEAAAM)

akta.pro secondary industry

Video Conferencing & Meetings (BPAMACAD)

Keywords

• ICT solutions
• Managed services
• Cloud virtualization
• Public procurement
• Professional services

Headquarters

HQ city

Rome

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Hardware and Software Sales: Converge commercializes hardware (PCs, servers, printers, networking equipment) and software from major vendors (HP, Lenovo, Apple, Samsung, etc.) to public administration and private sector clients through Consip framework agreements and direct sales.
2. Professional ICT Services: Provision of specialized and certified professional figures for the design, development, maintenance, and management of information systems, applications, and ICT infrastructure. Services include IMAC, staging, help desk, remote/on-site assistance, system design, outsourcing, and 24x7 maintenance.
3. Cloud and Virtualization Solutions: Sale and configuration of cloud services, virtualization platforms (including VMware), and hybrid infrastructure solutions for data center optimization.
4. Apple Authorized Service: Warranty and out-of-warranty repairs, on-site interventions, data recovery, and hardware/software maintenance contracts for Apple devices (iPhone, iPad, MacBook).
5. EasyByte Software: Sale and support of EasyByte proprietary software products, including business management software (Konga) and specialized solutions for public administration.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Converge is an Italian ICT solutions provider that supplies professional services, multi-vendor hardware and software reselling, cloud virtualization, and managed services to Italian Public Administration and private-sector clients. The company also develops proprietary software products (Concorsi Smart, Concilium, EasyByte Software) and participates in Consip framework agreements to streamline public-sector procurement.

Product overview

Converge is an ICT solutions provider that offers a comprehensive portfolio of managed services, professional services, and proprietary software for digital transformation. The core offerings include two proprietary software platforms: Concorsi Smart (a paperless competition management platform for Public Administration) and Concilium (an innovative video conference management platform with electronic voting and transcription). The company also operates EasyByte Software as its software sub-brand. Beyond software, Converge provides extensive IT services including Professional Services (certified ICT professionals), Virtualization and Cloud Solutions, Data Center Optimization, IMAC and Technology Rollout, Help Desk/Call Center, Outsourcing, and 24x7 Maintenance Services. As an Authorized Apple Service Center, Converge also offers Apple device repairs and maintenance. The company primarily serves Public Administration and private businesses in Italy through Consip agreements and strategic vendor partnerships.

Differentiator

Problem solved

Functional benefit

Brands

• EasyByte Software: Software solutions brand mentioned on the company website
• Intel Skills for Innovation

Products and services

• Concorsi Smart

Quantifiable outcome

• Won 4 lots of Consip 'Dispositivi di stampa in acquisto' (ID 2864): Lots 1, 3, 4, 5
• +3 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

14 partnerships are on record, tiered secondary and core.

• HPE (Hewlett Packard Enterprise)secondaryTechnology or Integration · 6 March 2024HPE partner through Zerto (owned by HPE since 2021). Converge co-hosted a webinar with HPE and Zerto on March 6, 2024, focused on disaster recovery solutions and Zerto Virtual Replication.
• ApplecoreChannel Partner/ Reseller/ DistributorConverge is an Authorized Apple Service Provider (AASP) in Italy, offering warranty and out-of-warranty repairs, on-site interventions, data recovery, and hardware/software maintenance contracts for Apple devices (iPhone, iPad, MacBook). The company also sells Apple products and participates in Apple-focused events and initiatives.
• HP (Hewlett-Packard)coreChannel Partner/ Reseller/ DistributorHP Certified Partner for commercializing HP hardware including LaserJet printers, PCs, workstations, and monitors. Converge has won multiple HP product lots under Consip framework agreements.
• LenovocoreChannel Partner/ Reseller/ DistributorLenovo Business Partner for ThinkCentre, ThinkPad, ThinkBook, ThinkVision, and related hardware. Converge has won multiple Lenovo product lots under Consip framework agreements.
• Red HatcoreTechnology or IntegrationRed Hat Advanced Business Partner. Converge offers Red Hat software subscriptions, training courses, and has won Red Hat subscription lots under Consip Licenze Software Multibrand agreements.
• VMwarecoreTechnology or IntegrationVMware Partner for virtualization and cloud infrastructure solutions. VMware logo appears on the Converge website as a key technology alliance.
• IBMcoreTechnology or IntegrationIBM Business Partner for watsonx, AI, cloud, and enterprise solutions. Converge covers IBM Think events and distributes IBM solutions including watsonx Orchestrate, IBM Concert, and IBM Sovereign Core.
• SamsungsecondaryChannel Partner/ Reseller/ DistributorSamsung partner for mobile devices (Galaxy Z TriFold) and other Samsung technology products. Samsung logo appears on the Converge website.
• IntelsecondaryStrategic or Co-development PartnerIntel Skills for Innovation (SFI) partner in Italy, supporting digital education in schools. Converge was also selected by Intel Italy for the Intel COVID-19 GT Response Initiative to support two public schools in Central Italy.
• EpsonsecondaryChannel Partner/ Reseller/ DistributorEpson partner for WorkForce Pro multifunction devices. Epson products (e.g., WorkForce C5890DWF) are included in Consip framework agreement lots won by Converge.
• ZertosecondaryTechnology or IntegrationZerto (a Hewlett Packard Enterprise company since 2021) provides continuous data protection through Zerto Virtual Replication. Converge offers Zerto solutions as part of its disaster recovery and business continuity service portfolio.
• VodafonecoreStrategic or Co-development PartnerConverge and Vodafone formed an RTI (Raggruppamento Temporaneo di Imprese) as the sole national awardee for Consip Reti Locali 8 (ID 2223), providing products and services for the design, maintenance, and management of local area networks for Italian public administrations.
• WeAreProject EcosystemsecondaryStrategic or Co-development PartnerConverge is a member of the WeAreProject ecosystem (www.weareproject.com), a network of ICT companies collaborating on digital transformation projects for the Italian market.
• EasyByte SoftwaresecondaryTechnology or IntegrationEasyByte Software is a software brand operated by Converge, offering business management software (including Konga) and specialized solutions for Italian public administration.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Project Informatica: Italian ICT solutions provider and the entity that signed a binding contract to acquire Converge in November 2021. Directly comparable in target customer (Italian Public Administration), revenue streams (hardware resale, professional services, Consip framework participation), and vendor certifications (HP, Lenovo, etc.).
• Exprivia: Italian ICT consulting, system integration, and managed services firm targeting public sector, healthcare, and utilities. Directly comparable to Converge in Consip-style public procurement, IT consulting, and systems integration work, especially in Central and Southern Italy.
• Data Management: Italian ICT company specializing in business solutions, outsourcing, and managed services for public administration and enterprise. Directly comparable to Converge in Consip-style procurements, document management, and IT outsourcing for PA customers.
• TXT e-solutions: Italian IT services and software solutions provider active in aerospace, automotive, and public administration. Comparable to Converge in IT consulting, systems integration, and proprietary software development for regulated and public-sector clients.

Broad incumbents

• Engineering Ingegneria Informatica: One of Italy's largest IT service providers, with a substantial Public Administration and digital-transformation practice. Competes with Converge for Consip framework lots and large PA modernization projects, with a much broader portfolio including proprietary platforms, payments, and outsourcing.
• Almaviva: Major Italian IT services group serving public administration, healthcare, transport, and finance. Comparable to Converge in PA-focused ICT services, Consip framework participation, and proprietary software offerings, but at significantly larger scale with a national footprint.
• Reply: Italian-headquartered digital services and consulting group active across Europe, with significant PA and enterprise system integration work. Overlaps with Converge on IT consulting, systems integration, and proprietary platform development for government and large enterprise clients.
• NTT Data Italia: Italian arm of global IT services giant, with deep Public Administration and digital transformation practice. Competes with Converge for Consip frameworks and large PA modernization contracts, but at much larger scale and with broader geographic reach.
• Accenture Italia: Italian operations of global management consulting and IT services firm with extensive Public Administration engagements. Comparable to Converge in PA consulting and systems integration, though competes from a vastly larger resource base and broader service portfolio.

Regional players

• Sogei: Italian state-owned IT services company serving Ministry of Economy and Finance and the broader Public Administration. Comparable to Converge in PA-focused IT systems design, infrastructure management, and digital services, though operating under a captive in-house model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Converge