Work Digital
Work Digital is a German bootstrapped SaaS company that sells standardized, white-label customer portals, ordering systems, and integration middleware to municipal utilities and energy supply companies across Germany, integrating natively with SAP, kVASy, and Wilken.
- Company typePrivate
- Founded2019
- HeadquartersAchern, Germany
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Work Digital does
Work Digital is a privately held German SaaS company (work digital GmbH) founded in 2019 by Frederik Frey and Max Ewert, headquartered in Lörrach, Germany, and operating as a remote-first team of 11. The company develops and distributes standardized, white-label software building blocks for the digitization of German energy utilities, municipal utilities (Stadtwerke), and energy supply companies (Energieversorgungsunternehmen). Core products are the Kundenportal (customer portal) white-label self-service platform with native iOS/Android apps, the Bestellstrecke ordering system for online sale of electricity, gas, heat, water, and dynamic tariffs, the App Gateway integration middleware, and the Easy Analytics dashboard. The platform connects natively to the three dominant German utility ERP systems (SAP, kVASy, Wilken) without requiring interface modifications, is ISO 27001 certified, GDPR-compliant with EU-only data processing, and BFSG accessibility-compliant.
The business model is subscription SaaS with quoted pricing: the customer portal starts at €1,500/month for up to 25,000 metering points with volume-based tiers, and the ordering system starts at €450/month, supplemented by per-transaction fees, implementation services, and event-driven freemium trials. Go-to-market is sales-led and consultative, anchored on personalized online live demos (booked via HubSpot), with channel and technology partnerships (Convotis, hsag, clever-PV, exnaton, SAP, kVASy, Wilken) and annual presence at the E-world energy trade fair in Essen. The customer base includes E.ON, Elli (Volkswagen Naturstrom), Prokon, Berliner Stadtwerke, ELE, Respect Energy, HSG, Küstenenergie, Die Sonnerei, OIE, and several additional regional and municipal providers. The company is founder-owned and bootstrapped, with no disclosed external funding.
Work Digital firmographics
Firmographics- Name
- Work Digital
- Legal name
- work digital GmbH
- Website
- https://workdigital.de
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Work Digital is a German bootstrapped SaaS company that sells standardized, white-label customer portals, ordering systems, and integration middleware to municipal utilities and energy supply companies across Germany, integrating natively with SAP, kVASy, and Wilken.
- Ownership category
- akta.pro rank
Work Digital industry classification
Industry- Product category
- Energy Utility SaaS
- NAICS
- Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Customer Self-Service Portals & Digital Experience (Web/Mobile) (EUAJAHAK)
- akta.pro secondary industries
- Customer Energy Engagement (In-Home Displays, Portals, Usage Insights) (EUADAFAH), iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), Service Catalog & Self-Service Portal Platforms (HDAEALAG)
Keywords
Where Work Digital is headquartered
LocationHeadquarters
- HQ city
- Achern
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
Work Digital business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Customer Portal SaaS Subscription: Monthly subscription-based pricing for customer portal platform, calculated based on number of metering points. Minimum monthly fee of €1,500 for customers with up to 25,000 metering points, with volume-based pricing tiers.
- Ordering System Subscription: Monthly subscription for digital ordering system with minimum fee of €450/month including first contracts. Additional contracts billed individually or as packages.
- Per-Transaction Fees: Additional contract completions can be billed individually or as packages beyond the included allocations in base subscription.
- Implementation & Onboarding Services: Professional services including design adaptation to corporate identity, weekly coordination meetings until go-live, two-week hyper-care phase post-launch, SSL certificates, and admin training.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Customer Portal - Base Package |
| Subscription | Monthly | Ordering System (Bestellstrecke) - Base Package |
| Unit Pricing | Monthly | Optional Add-on: Ordering System |
| Other | Multi-year contract | Professional Services |
| Freemium | Pay-as-you-go | E-world 2026 Promotional Trial |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
Work Digital product offering
Product offeringCore offering
Work Digital develops and sells a modular SaaS platform for the energy sector (Energiewirtschaft), consisting of a white-label customer portal (Kundenportal) for 24/7 self-service, a digital ordering/sales funnel (Bestellstrecke) for energy products, an App Gateway integration layer for external CRM/ERP systems, and an Easy Analytics dashboard. The platform is purpose-built for German municipal utilities (Stadtwerke) and energy supply companies, integrating natively with major ERP systems (SAP, kVASy, Wilken) without requiring modifications.
Product overview
Work Digital offers a modular SaaS platform for the energy sector (Energiewirtschaft) comprising four core products: Kundenportal (Customer Portal) as the primary white-label self-service platform, Bestellstrecke (Ordering System) as the digital sales funnel, App Gateway as the integration middleware connecting external CRM/ERP systems, and Easy Analytics as the reporting dashboard. All products are designed for energy utilities and Stadtwerke, share a common integration architecture supporting multiple ERP systems simultaneously (SAP, kVASy, Wilken), and can be deployed individually or as a combined suite.
Differentiator
Problem solved
Functional benefit
Products and services
- Kundenportal (Customer Portal) A white-label 24/7 self-service customer portal for energy utilities and Stadtwerke, enabling end customers to independently handle 90% of inquiries including meter readings, contract management, billing, tariff changes, and moves. Supports multiple ERP systems in a single interface, mobile app (iOS/Android), and corporate design customization. Priced from €1,500/month.
- Bestellstrecke (Ordering System) A digital sales/ordering funnel (Tariff Calculator) enabling energy product sales online — covering electricity, gas, water, heat, and non-commodity products including dynamic tariffs, PV, and EV offerings. Integrated as a native widget in the customer's corporate design with real-time pricing from ERP systems, IBAN validation, and address directory. Minimum price €450/month.
- App Gateway Integration layer connecting external systems such as CRM or ERP (Hauptbuch) seamlessly with Work Digital products, enabling data flow between disparate platforms without requiring changes to existing system interfaces.
- Easy Analytics Analytics dashboard providing utilities and Stadtwerke with real-time visibility into key metrics and performance indicators, enabling quick reactive decision-making based on current data.
Quantifiable outcome
- 90% of customer inquiries can be handled via self-service portal, reducing customer service costs
- +4 more outcomes
Companies that use Work Digital
Customer profileNamed customers16 records
Segments3 records
Ideal customer profiles3 records
Work Digital technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability4 records
Feature9 records
Work Digital partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- clever-PVcorePartnership enabling seamless integration of Home Energy Management System (HEMS) within existing work digital solutions. Allows Stadtwerke and energy providers to offer customers intelligent energy management with PV systems, heat pumps, wallboxes, and home storage. Creates differentiation for customer acquisition and retention.
- ConvotisminorPartner for system integration and consulting services. Convotis provides implementation services and recommends work digital solutions to their energy utility clients.
- hsag (Hamson Stahl GmbH & Co. KG)minorPartner providing system integration and consulting services for energy industry clients.
- SAPcoreERP system integration partnership. Work digital customer portal and ordering system integrate with SAP ERP systems without requiring modifications to existing SAP interfaces.
- kVASycoreERP system integration partnership. Work digital solutions integrate with kVASy billing and customer management systems used by German energy utilities.
- WilkencoreERP system integration partnership. Work digital solutions integrate with Wilken software systems for energy utilities without requiring modifications to existing interfaces.
- Planet TreeminorEnvironmental partnership where work digital plants trees in German forests for every customer go-live, as part of their sustainability commitment and climate protection efforts.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Work Digital competitors and assessment
Company assessmentBroad incumbents
- PSI Software AG: PSI is a publicly listed German vendor of process and energy management software for utilities, grid operators, and infrastructure. It serves the same EVU customers but with a much broader product suite (control systems, grid management, billing), making it a broad incumbent rather than a like-for-like portal competitor.
- Salesforce: Salesforce's Experience Cloud and Industry Clouds (including Energy & Utilities Cloud) compete with Work Digital's white-label customer portal for enterprise utility buyers. It is a broad incumbent: Work Digital differentiates on energy-vertical depth and faster go-live, but Salesforce's scale and CRM bundle are constant competitive pressure.
- KISTERS AG: KISTERS provides software for energy data management, forecasting, and customer/portal solutions to utilities and grid operators in Europe. Comparable on the analytics and customer-facing side, but its portfolio spans trading, forecasting, and meter data management beyond Work Digital's narrow portal focus.
- Microsoft (Dynamics 365 Customer Service): Microsoft's Dynamics 365 / Power Platform stack is a viable portal and workflow alternative for larger utilities that prefer an integrated Office/Azure ecosystem. Comparable as a portal/workflow platform, though typically requires heavier implementation than Work Digital's standardized offering.
Direct peers
- powercloud GmbH: powercloud is a German SaaS provider of billing, CRM, and customer-portal solutions specifically for utilities and Stadtwerke. It is the most directly comparable peer — same ICP, same vertical SaaS model, and overlapping product surface (portal + ordering + ERP integration).
- Schleupen AG: Schleupen is a long-established German vendor of enterprise software for the energy and housing industries, with a customer portal / self-service product line serving the same EVU buyer. Direct overlap on portal, billing, and EVU workflows makes it a core head-to-head competitor.
- SIV Utility Services (SIV AG): SIV provides customer and billing management software for German utilities and municipal energy suppliers. Its portfolio includes customer-self-service functionality that competes head-on with Work Digital's Kundenportal for the same Stadtwerke ICP.
Emerging players
- KUMAVISION AG: KUMAVISION delivers Microsoft-based industry ERP and CRM solutions, including customer portals for utility and service-sector clients in DACH. Partial overlap on portal/CRM functionality and on the same Stadtwerke/Mittelstand buyer profile.
- envelio GmbH: envelio is a Cologne-based software provider for grid digitalization (Smart Grid / Netzbetreiber), increasingly overlapping with Work Digital on dynamic-tariff and HEMS orchestration use cases via the same Stadtwerke buyer. Adjacent vertical focus but converging on the prosumer/grid-flexibility theme.
Regional players
- Wirius GmbH: Wirius is a German ISV delivering energy-industry software (CRM, portal, workflow) for municipal and regional utilities in the DACH market. Direct overlap on the Stadtwerke customer portal use case, making it a relevant regional head-to-head competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Work Digital social profiles
Digital presenceWork Digital compliance and trust
Trust signalCompliance2 records
Work Digital financial estimates
Financial estimateRevenue estimate
Valuation estimate
Work Digital leadership team
Management profileNumber of profiles
Profiles1 record
Work Digital funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Work Digital M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Work Digital
What does Work Digital do?
Work Digital develops and sells a modular SaaS platform for the energy sector (Energiewirtschaft), consisting of a white-label customer portal (Kundenportal) for 24/7 self-service, a digital ordering/sales funnel (Bestellstrecke) for energy products, an App Gateway integration layer for external CRM/ERP systems, and an Easy Analytics dashboard. The platform is purpose-built for German municipal utilities (Stadtwerke) and energy supply companies, integrating natively with major ERP systems (SAP, kVASy, Wilken) without requiring modifications.
Is Work Digital a public or private company?
Work Digital is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Work Digital founded?
Work Digital was founded in 2019. It employs 11 to 50 people.
Where is Work Digital based?
Work Digital is headquartered in Achern, Germany, in the Europe region.
How does Work Digital make money?
Four revenue lines are on record. Customer Portal SaaS Subscription is the primary driver. The others are ordering System Subscription, per-Transaction Fees and implementation & Onboarding Services.
Who are Work Digital's main competitors?
Broad incumbents on record are PSI Software AG, Salesforce, KISTERS AG and Microsoft (Dynamics 365 Customer Service). Direct peers are powercloud GmbH, Schleupen AG and SIV Utility Services (SIV AG). Emerging players are KUMAVISION AG and envelio GmbH. Wirius GmbH is listed as a regional player.
Does Work Digital have an API?
No public API is recorded for Work Digital.
What industry is Work Digital in?
Work Digital's product category is Energy Utility SaaS. Its primary akta.pro industry code is EUAJAHAK, Customer Self-Service Portals & Digital Experience (Web/Mobile), with a secondary code of EUADAFAH, Customer Energy Engagement (In-Home Displays, Portals, Usage Insights). Its NAICS code is 541511 and its SIC code is 7372.