What Avail Technologies, Inc. does

Avail Technologies, Inc. is a private, employee-owned (ESOP) software vendor founded in 1999 and headquartered in State College, Pennsylvania. The company sells a single integrated enterprise transit management platform called myAvail — a cloud-based ERP-style system built on one shared database that combines Computer-Aided Dispatch / Automatic Vehicle Location (CAD/AVL), fleet and asset management, maintenance, finance, payroll, HR, procurement, planning/scheduling, statistical and NTD reporting, and business intelligence. Adjacent products include myStop® (a real-time passenger information mobile app), VoIP communications layered on top of the myAvail platform, onboard Mobile Data Terminals, and the Fleet-Net ERP suite acquired in 2017.

Avail monetizes primarily through multi-year enterprise subscriptions to myAvail, bundled with hardware (MDTs, APCs, routers) and professional services covering deployment, configuration, and post-implementation training via its FAST (Follow-on Adoption Services and Training) team. Pricing is quote-based and not publicly disclosed. The company targets mid-sized public transit agencies in the United States and is explicitly the only systems integrator it claims has limited its pursuits to that segment. Its go-to-market is direct enterprise sales augmented by an annual user conference (Engage), APTA EXPO participation, webinars, PennTRAIN training partnerships, and large state-level contracts — most notably the Pennsylvania Fixed Route Intelligent Transportation Systems (PA FRITS) program covering 33 agencies and 1,018 vehicles at an estimated $35.7M over five years.

The company serves transit agencies in over 30 US states, with named customers including The Rapid (Grand Rapids, MI), Manatee County Area Transit, Antelope Valley Transit Authority, Cherriots (Salem, OR), Metro (Kalamazoo, MI), CATA, PennDOT, and New Castle Area Transportation Authority. Avail reports quantifiable outcomes such as on-time performance improvements (AVTA 65% to 82%; The Rapid up to 98%) and received Best Places to Work in PA recognition (2016, 2019, 2020) and SOC 2 Type 2 compliance in May 2024.

Name

Avail Technologies, Inc.

Legal name

Avail Technologies, Inc.

Website

https://availtec.com

Company type

Private

Founded year

1999

Operating status

Operating

Short description

Avail Technologies is a Pennsylvania-based, employee-owned software vendor that sells myAvail — an integrated cloud ERP for mid-sized US public transit agencies — covering CAD/AVL, fleet, maintenance, finance, and rider information on a single shared database.

Ownership category

akta.pro rank

Product category

Public Transit Management Software

NAICS

Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)

akta.pro primary industry

Data Engineering, Integration & ETL/ELT Services (BPAEAHAB)

akta.pro secondary industries

Data/Apps Connectivity & Adapters (Connectors, Drivers, SDKs) (HDAEAIAK), Data Integration, APIs & Telematics Data Platforms (TLABAJAM)

Keywords

• Transit management software
• Intelligent transportation systems
• CAD/AVL solutions
• Fleet management software
• Transit asset management

Headquarters

HQ city

State College

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Enterprise Software Licensing & Subscription (myAvail ETMS): Avail provides its myAvail Enterprise Transit Management Software on a licensing/subscription basis to public transit agencies. The platform is sold as a comprehensive integrated solution covering multiple operational suites (CAD/AVL, fleet, maintenance, finance, operations, riders, business intelligence, administration, bus manufacture) on a single platform. Pricing is enterprise/quote-based, typically bundled with hardware and implementation services.
2. Systems Integration & Implementation Services: Avail provides systems integration, deployment, and implementation services for transit agencies. This includes project scoping, installation of hardware (MDTs, APCs, onboard equipment), system configuration, and training through FAST (Follow-on Adoption Services and Training). These professional services are bundled with software deployments.
3. PA FRITS Statewide Project: Avail serves as the statewide technology partner for the Pennsylvania Fixed Route Intelligent Transportation Systems (PA FRITS) project, deployed across 33 transit agencies and 1,018 vehicles. This represents a significant multi-year government contract.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

Avail Technologies develops and sells myAvail Enterprise Transit Management Software (ETMS), a cloud-based, integrated platform built on a single shared database that consolidates CAD/AVL, fleet management, maintenance, asset management, finance, payroll, HR, operations, planning/scheduling, and business intelligence for mid-sized public transit agencies. The company bundles software with systems integration, hardware deployment (MDTs, APCs), and post-implementation training services, targeting a specific niche of medium-sized transit properties across 30+ U.S. states.

Product overview

Avail Technologies offers myAvail as its flagship Enterprise Transit Management Software (ETMS) — a unified platform-plus-modules architecture. The core myAvail platform integrates CAD/AVL, fleet management, maintenance, finance, payroll, HR, inventory, asset management, operations, planning/scheduling, and business intelligence reporting. Key modules include myStop® for real-time passenger information, Transit Assets Suite for maintenance and asset management, Pullout Management for daily vehicle departure tracking, Datapoint for ad-hoc reporting, VoIP Communications for voice dispatch, and a Passenger App for rider-facing mobile services. The company also acquired Fleet-Net in 2017, expanding its ERP capabilities. All modules share a single database and are designed specifically for mid-sized transit operators.

Differentiator

Problem solved

Functional benefit

Products and services

• myAvail Enterprise Transit Management Software (ETMS) Avail's flagship cloud-based Enterprise Transit Management Software providing a unified platform for public transit agencies covering dispatch, scheduling, fleet management, maintenance, finance, payroll, HR, inventory management, asset management, procurement, planning/scheduling, statistical reporting, and federal/state/NTD reporting on a single shared database. Sold on a subscription/licensing basis to mid-sized public transit agencies, bundled with hardware and implementation services.
• myStop® Real-time passenger information mobile and web application that allows transit riders to track bus locations, receive service updates and customizable alerts for favorite routes and stops, and access trip planning features. Available on iOS App Store and Google Play and accessible from transit agency websites using GTFS data from the myAvail platform.
• VoIP Communications Voice over Internet Protocol (VoIP) solution that uses broadband internet and the public cellular data network alongside myAvail to provide flexible, stable voice communications for transit dispatchers and vehicle operators, enabling agencies to reduce operating costs and supplement or replace traditional radio systems with multi-purpose onboard equipment.
• Fleet-Net (Fleet Management ERP) Enterprise Resource Planning (ERP) system for transit agencies acquired by Avail in October 2017, providing fleet management and administrative capabilities that complement the myAvail ETMS suite, including financial and administrative management for transit properties.

Quantifiable outcome

• AVTA improved on-time performance from 65% to 82% on Local Service after implementing myAvail
• +4 more outcomes

Named customers12 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature13 records

Partnerships

Seven partnerships are on record, tiered flagship / core, acquisition / core, strategic / advocacy, strategic / community and minor / community.

• PennDOT (Pennsylvania Department of Transportation)flagship / coreStrategic or Co-development Partner · 2 March 2018Avail was selected by PennDOT as the statewide technology provider to implement the Fixed Route Intelligent Transportation System (PA FRITS) across 32 transit agencies throughout Pennsylvania. The $35.7 million, 5-year project represents the nation's first statewide CAD/AVL deployment, covering 1,018 vehicles across 33 agencies.
• Fleet-Net Corporationacquisition / coreTechnology or Integration · 4 October 2017Avail acquired Fleet-Net Corporation in October 2017, integrating Fleet-Net's ERP solutions into the Avail portfolio and expanding the company's capabilities in transit financial and administrative management.
• Cherriots (Salem, OR)flagship / coreStrategic or Co-development PartnerCherriots selected myAvail as a comprehensive one-stop solution, consolidating up to 12 separate software systems under a single platform. The 12-month implementation (January–December 2024) included CAD/AVL, centralized dispatch, passenger counting, on-time performance, trip planning app, and fleet management.
• Latinos In Transit (LIT)strategic / advocacyGTM or Marketing PartnerAvail partners with Latinos In Transit, a nonprofit organization formed in 2016 to increase Latino representation in the transit industry. Avail maintains a booth at APTA EXPO on behalf of LIT. Sales Manager David Mugica is a founding board member of the organization.
• PennTRAIN (Pennsylvania Transit Training Network)strategic / communityGTM or Marketing PartnerAvail partners with PennTRAIN to deliver workforce development training events for transit professionals across Pennsylvania. Avail participates in PennTRAIN sessions providing hands-on training with myAvail tools, including Level 1 & 2 assessments, Help Center tools, and Train-the-Trainer certifications.
• Amtran (Altoona, PA)minor / communityGTM or Marketing PartnerAmtran hosted the April 2025 PennTRAIN training event, providing buses, training venue, food, and hospitality for 16 transit professionals. This represents a community partnership supporting transit workforce development.
• The Rapid (Grand Rapids, MI)flagship / coreStrategic or Co-development PartnerThe Rapid, operating ~250 vehicles and 28 fixed routes, partnered with Avail for Business Intelligence Reporting and full myAvail suite implementation. The Rapid won the 'Transit Vanguard' Engage Award and consistently achieves 90-95% on-time performance, reaching as high as 98%.

Scale indicators8 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Trapeze Software (Modaxo / Volaris): Direct competitor in CAD/AVL and enterprise transit management software, serving transit agencies of all sizes with a comparable suite including scheduling, dispatch, and asset management. Trapeze is part of Modaxo (Volaris), giving it global scale that Avail lacks.
• INIT Innovations in Transportation: Direct competitor providing integrated ITS solutions for public transit including CAD/AVL, planning, scheduling, ticketing, and passenger information. INIT serves mid-sized and large transit agencies worldwide with a comparable end-to-end product suite.
• Clever Devices: Direct competitor providing CAD/AVL, passenger information, fleet management, and transit analytics to North American transit agencies. Clever Devices focuses on fixed-route and paratransit operators similar to Avail's mid-sized agency target.
• GMV Syncromatics: Provides CAD/AVL, real-time passenger information, and transit analytics primarily to mid-sized US transit agencies. Direct competitor to Avail with overlapping customer segments and similar module-based architecture.

Broad incumbents

• Cubic Transportation Systems: Large incumbent in transit fare collection, real-time passenger information, and traffic management. Cubic competes for the same transit agency RFPs but operates as a diversified defense and transportation conglomerate, not a transit-only specialist.
• Conduent Transportation: Diversified business services provider with a transportation division offering fare collection, transit operations support, and mobility solutions. Competes for transit agency technology RFPs but operates as part of a much larger services conglomerate.

Emerging players

• Optibus: Cloud-native, AI-driven transit scheduling and operations platform targeting transit agencies globally. Optibus competes for the same mid-sized agency customers Avail serves but with a modern SaaS-only architecture rather than Avail's on-premise-to-cloud hybrid.
• Spare: Emerging transit software platform focused on microtransit, paratransit, and on-demand transit operations. Spare targets similar mid-sized agency customers with a modern mobile-first approach, but with narrower scope than Avail's comprehensive ETMS.
• Gatekeeper Systems: Provider of intelligent video, passenger counting, and fleet management solutions for transit and school bus operators. Smaller competitor with overlapping capabilities in fleet telematics and passenger information that Avail covers via CAD/AVL and myStop.

Regional players

• ENGIE Ineo / IVU Traffic Technologies: European-based provider of public transit planning, scheduling, dispatch, and passenger information systems. Comparable product suite to Avail's myAvail, but primarily serving European transit agencies rather than competing directly in the US market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/avail-technologies-inc-

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Avail Technologies, Inc.