Technology Assurance Group
Technology Assurance Group is a Richmond, Virginia-based managed IT services provider offering flat-rate outsourced IT support, cybersecurity, disaster recovery, and AI governance services to small and mid-sized businesses in healthcare, professional services, and nonprofit sectors.
- Company typePrivate
- Founded2000
- HeadquartersRichmond, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Technology Assurance Group does
Technology Assurance Group (TAG) is a privately held managed IT services provider headquartered in Richmond, Virginia, founded in 2000. The company delivers outsourced IT support, cybersecurity, disaster recovery, and IT consulting services to small and mid-sized businesses (5+ users) primarily in healthcare and professional services verticals. Core technology consists of a managed services platform with remote monitoring and maintenance capabilities, dark web surveillance tooling, and a recently introduced AI governance framework (AI Sandbox Services). The firm is led by CEO Sean Francis and operates with a small team (1-10 employees), with stated client retention exceeding 9 years and average client tenure as a quantifiable outcome.
The company's product portfolio is anchored by Total IT Support, a comprehensive managed IT offering built around an "All-You-Can-Eat" (AYCE) flat-rate subscription model priced at $120-$250 per user per month, depending on industry compliance requirements (e.g., HIPAA, FINRA), software needs, and number of users. Surrounding this core are specialized modules: cybersecurity services (network security, threat intelligence, dark web monitoring, employee training), disaster recovery and data/email backup, IT consulting, vendor management, risk assessments, and the newer AI Sandbox Services for responsible AI adoption governance. Cybersecurity is cited as a proprietary 24/7 proactive monitoring differentiator, and the AI Sandbox provides a structured framework for evaluating AI tools and policy documentation.
TAG monetizes exclusively through recurring monthly subscriptions under multi-year contracts (initial 3-year term), positioning it as a services-led business rather than a software vendor. Go-to-market is consultative and direct: discovery meeting, network assessment, tailored recommendation, and dedicated account management. The company relies on content marketing (blog, free risk assessments), SEO targeting Richmond-area searches, social media (LinkedIn, Facebook), and community engagement (Chamber events, IT Nation Connect) for top- and mid-funnel demand. There is no disclosed external investment, no parent company, and no evidence of venture or institutional capital.
Technology Assurance Group firmographics
Firmographics- Name
- Technology Assurance Group
- Legal name
- Technology Assurance Group
- Website
- https://tagva.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Technology Assurance Group is a Richmond, Virginia-based managed IT services provider offering flat-rate outsourced IT support, cybersecurity, disaster recovery, and AI governance services to small and mid-sized businesses in healthcare, professional services, and nonprofit sectors.
- Ownership category
- akta.pro rank
Technology Assurance Group industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI)
Keywords
Where Technology Assurance Group is headquartered
LocationHeadquarters
- HQ city
- Richmond
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Technology Assurance Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- All-You-Can-Eat (AYCE) Managed IT Services: Flat-rate unlimited IT support model where clients pay a consistent monthly fee for comprehensive IT services including antivirus, backup systems, and all covered services. The model promotes transparency and encourages clients to reach out for support without worrying about extra costs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Cost per user ranges from $120-$250 depending on services and requirements |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Technology Assurance Group product offering
Product offeringCore offering
Technology Assurance Group (TAG) delivers managed IT services to small and mid-sized businesses, providing comprehensive technology support under an All-You-Can-Eat flat-rate subscription model. Core offerings include Total IT Support, cybersecurity, backup and disaster recovery, IT consulting, and a recently introduced AI Sandbox service for governed AI adoption.
Product overview
Technology Assurance Group (TAG) offers a unified managed IT services platform with multiple integrated service modules. The core offering is Total IT Support, which provides comprehensive technology management. Surrounding this core are specialized cybersecurity, disaster recovery, and IT consulting services, along with add-on modules including Cybersecurity Awareness Training, AI Sandbox Services, Risk Assessment, Remote Monitoring, Vendor Management, Dark Web Monitoring, and Data/Email Backup. The company operates an All-You-Can-Eat (AYCE) flat-rate pricing model where clients pay one set price for unlimited access to covered services.
Differentiator
Problem solved
Functional benefit
Products and services
- Total IT Support
Quantifiable outcome
- Average client has been with the company for over 9 years
Companies that use Technology Assurance Group
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
Technology Assurance Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Technology Assurance Group partnerships and signals
Strategic signalScale indicators3 records
Recent moves3 records
Expansion highlights4 records
Technology Assurance Group competitors and assessment
Company assessmentDirect peers
- CMIT Solutions: Franchise-based managed IT services network targeting SMBs with cybersecurity, backup, and 24/7 IT support—comparable in customer profile, service mix, and recurring revenue model.
- CompuData: Regional managed IT and ERP provider serving mid-Atlantic SMB and mid-market clients with comparable scale and service portfolio including cybersecurity and cloud support.
- Ntiva: Mid-Atlantic and national managed IT, security, and cloud services provider serving SMB to mid-market. Highly comparable service portfolio (managed IT, cybersecurity, cloud, backup) and customer segment.
- Dataprise: Rockville, MD-based managed IT services and cybersecurity firm with comparable mid-Atlantic coverage and matched offerings across managed infrastructure, security, and cloud.
- Coranet: National managed IT services and cybersecurity firm with comparable SMB-to-mid-market offerings, 24/7 support model, and similar flat-rate managed services positioning.
- Continuous Networks: Smaller regional managed services provider with comparable SMB focus, IT support, and security portfolio—often operating in regional US markets similar to TAG's footprint.
Broad incumbents
- Kyndryl: Global IT infrastructure services giant offering managed IT, cloud, and security across enterprise scale; overlaps in service category but addresses much larger accounts than TAG's SMB focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
Technology Assurance Group social profiles
Digital presenceTechnology Assurance Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Technology Assurance Group leadership team
Management profileNumber of profiles
Profiles1 record
Technology Assurance Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Technology Assurance Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Technology Assurance Group
What does Technology Assurance Group do?
Technology Assurance Group (TAG) delivers managed IT services to small and mid-sized businesses, providing comprehensive technology support under an All-You-Can-Eat flat-rate subscription model. Core offerings include Total IT Support, cybersecurity, backup and disaster recovery, IT consulting, and a recently introduced AI Sandbox service for governed AI adoption.
Is Technology Assurance Group a public or private company?
Technology Assurance Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Technology Assurance Group founded?
Technology Assurance Group was founded in 2000. It employs 1 to 10 people.
Where is Technology Assurance Group based?
Technology Assurance Group is headquartered in Richmond, United States, in the North America region.
How does Technology Assurance Group make money?
One revenue line is on record: all-You-Can-Eat (AYCE) Managed IT Services.
Who are Technology Assurance Group's main competitors?
Direct peers on record are CMIT Solutions, CompuData, Ntiva, Dataprise, Coranet and Continuous Networks. Kyndryl is listed as a broad incumbent.
Does Technology Assurance Group have an API?
No public API is recorded for Technology Assurance Group.
What industry is Technology Assurance Group in?
Technology Assurance Group's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAEALAI, Backup & DR Software Implementation & Managed Platforms. Its NAICS code is 518 and its SIC code is 7370.