Dentalink
Dentalink is a cloud-based dental practice management SaaS serving 15,000+ clinics across 20+ Latin American countries and Spain, offering integrated scheduling, clinical records, billing, regional regulatory compliance, and an embedded AI suite for diagnostics, documentation, and patient communications.
- Company typePrivate
- Founded2009
- HeadquartersSantiago, Chile
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Dentalink does
Dentalink, a brand of Healthatom and operated through Engenis SpA (Chile/Spain), Healthatom MX (Mexico), and Healthatom Colombia S.A.S., is a cloud-based dental practice management SaaS serving 15,000+ clinics across 20+ countries in Latin America and Spain. The platform unifies appointment scheduling, electronic health records, clinical documentation (odontogram, periodontogram, orthodontic and facial aesthetics modules), billing, patient communications (WhatsApp, email, SMS), payments, and patient financing into a single 100% web-based system that requires no local servers. It is differentiated by deep regional compliance layers — RIPS/FEVRIPS and electronic invoicing for Colombia, VeriFactu and RGPD for Spain, and NOM-024-SSA3-2012 certification for Mexico — and by an exclusive Bancolombia patient financing integration in Colombia.
The product portfolio is increasingly AI-augmented: Dentalink has embedded computer vision X-ray analysis, voice-to-structured clinical notes (claimed 70% documentation time reduction), a smile simulator that lifts treatment acceptance ~40%, an AI-powered contact center that handles calls and WhatsApp 24/7 to reduce no-shows by 35%, an AI controller for workflow/compliance supervision, natural-language AI reports, and a Clinical Copilot (announced 2025) that produces full diagnoses and treatment plans from X-rays and intraoral photos in under 60 seconds. The model is trained on 12M+ unique patients and 45M+ appointments annually, providing a proprietary data flywheel.
Revenue is generated through quote-based monthly SaaS subscriptions priced per clinic size and feature set, sold via direct sales teams in each country with country-specific websites and local phone support, supplemented by self-serve demo and pilot options. The customer base is dominated by SMB dental practices with selective mid-market and group accounts, distributed across Chile, Colombia, Mexico, Spain, and additional LATAM markets. The company is privately held with no disclosed venture funding beyond early 2011-2012 rounds, has 11-50 employees, and has not announced any M&A or restructuring activity.
Dentalink firmographics
Firmographics- Name
- Dentalink
- Legal name
- Engenis SpA
- Website
- https://softwaredentalink.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Dentalink is a cloud-based dental practice management SaaS serving 15,000+ clinics across 20+ Latin American countries and Spain, offering integrated scheduling, clinical records, billing, regional regulatory compliance, and an embedded AI suite for diagnostics, documentation, and patient communications.
- Ownership category
- akta.pro rank
Dentalink industry classification
Industry- Product category
- Dental Practice Management Software
- NAICS
- Offices of Dentists (62121), Offices of Dentists (6212), Offices of Dentists (621210)
- SIC
- Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Membership/Subscription & Direct-Pay General Dentistry Practices (HLABAAAI)
- akta.pro secondary industry
- Dental Teleconsultation Marketplaces (HLALALAL)
Keywords
Where Dentalink is headquartered
LocationHeadquarters
- HQ city
- Santiago
- HQ country
- Chile
- HQ region
- Latin America
Offices3 records
Markets served
Dentalink business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Subscription (SaaS): Dentalink operates as a cloud-based SaaS platform providing dental practice management software on a subscription basis. The platform is marketed with tiered plans offering different feature sets for various clinic sizes and needs. No explicit pricing is publicly disclosed; quotes are provided based on clinic requirements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Quote-based pricing tailored to each clinic's needs |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
Dentalink product offering
Product offeringCore offering
Dentalink is a 100% cloud-based, web-based SaaS platform for dental clinic management, covering appointment scheduling, electronic health records, clinical charting (odontograma/periodontograma), billing, payments, patient financing, and regulatory reporting for dental practices. The platform embeds an AI layer across clinical and administrative workflows, including X-ray pathology detection, voice-to-clinical-notes transcription, AI patient summaries, smile simulation, AI-powered contact center for scheduling, and natural-language clinic reporting. It is sold on a monthly subscription basis to dental clinics across Latin America and Spain, with country-specific compliance modules (RIPS/FEVRIPS for Colombia, NOM-024 for Mexico, VeriFactu for Spain).
Product overview
Dentalink is a cloud-based dental practice management platform offering a comprehensive suite of tools organized into clinical, administrative, financial, and AI-powered modules. The core Dentalink platform provides appointment scheduling, electronic health records (Historia Clínica Digital), patient management, and practice administration. The product portfolio includes specialized modules such as Orthodontics, Facial Aesthetics, Telemedicine, and Digital Consent/E-Signature. Financial tools encompass payment processing (in-person and online), patient financing with credit options (including Bancolombia integration in Colombia), and cash management. Regional compliance modules address country-specific regulations including RIPS/FEVRIPS reporting and electronic invoicing for Colombia, NOM-024-SSA3-2012 certification for Mexico, and Verifactu compatibility for Spain. The platform is significantly enhanced by an AI layer (AI Clínico and AI Management suites) that includes X-ray analysis, AI-generated clinical notes, smile simulation, clinical summaries, Contact Center AI, AI Reports, and an AI Controller for workflow supervision. The AI capabilities integrate directly within existing platform screens rather than as separate products.
Differentiator
Problem solved
Functional benefit
Brands
- Dentalink IA: AI-powered features integrated into the Dentalink platform including X-ray analysis, clinical notes, smile simulator, and contact center AI.
- Verifactu
Products and services
- Dentalink Core Platform (Dental Practice Management SaaS) Cloud-based dental practice management software providing appointment scheduling, electronic health records, odontograma/periodontograma charting, payment processing, patient financing, sterilization tracking, billing, and administrative tools for dental clinics across Latin America and Spain.
- AI Clínico (Clinical AI Suite) Suite of AI-powered clinical tools including X-ray analysis, AI-generated clinical notes, clinical summaries, and smile simulation integrated into the patient clinical record workflow for dental clinics.
- AI Management Suite AI-powered management tools including Contact Center CRM with AI assistant, AI Reports for natural language data queries, and AI Controller for workflow supervision and compliance auditing, sold to dental clinics.
- Agendamiento Online (Online Scheduling)
Quantifiable outcome
- Reduces no-shows by 35%
- +4 more outcomes
Companies that use Dentalink
Customer profileNamed customers7 records
Segments4 records
Ideal customer profiles5 records
Dentalink technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability10 records
Feature12 records
Dentalink partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- BancolombiacoreExclusive partnership for online credit/financing integration in Colombia. Dentalink integrates Bancolombia's credit facilities directly into the patient budgeting workflow, enabling dental clinics to offer instant financing to patients for treatments. This is described as the only software in Colombia offering this feature, increasing treatment acceptance rates.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Dentalink competitors and assessment
Company assessmentDirect peers
- Planet DDS (Denticon): Cloud dental practice management software (Denticon) for multi-location dental groups and DSOs. Comparable on cloud delivery, group-practice focus, and integrated clinical/financial workflows.
- CareStack: Cloud-native dental practice management platform offering scheduling, clinical charting, billing, and patient engagement for dental groups. Comparable on SaaS delivery model, AI-enabled workflows, and SMB/mid-market target customer base.
- iDentalSoft: Cloud-based dental practice management software targeting small to mid-sized dental practices. Comparable on SaaS delivery, SMB target market, and integrated clinical/administrative functionality.
- Tab32: Cloud-based dental practice management and EHR platform with a focus on DSOs and group practices. Comparable on cloud delivery, integrated clinical/financial workflows, and SMB-to-mid-market dental segment.
- Curve Dental: Cloud-based dental practice management software targeting group practices and DSOs. Closely aligned with Dentalink on cloud-native architecture, multi-location support, and SMB-to-mid-market segment, though Curve focuses primarily on North America.
- Open Dental: Open-source dental practice management software with strong customization and a loyal SMB install base. Comparable in core practice management functionality, though it is on-premise/self-hosted versus Dentalink's cloud model.
Regional players
- Clinicorp: Latin America-focused practice management software serving dental and aesthetic clinics in Brazil and other LATAM markets. Most direct regional comparable to Dentalink given overlapping geography and customer segment, though smaller scale and Brazil-anchored.
Emerging players
- Docplanner (Doctoralia): Healthcare booking platform and practice management software operating across LATAM and Europe including Spain. Comparable on dental/medical practice SaaS in shared geographies and patient-facing booking workflows, though broader across medical specialties.
Broad incumbents
- Eaglesoft (Patterson Dental): Established dental practice management software from Patterson Dental, a major dental supply distributor. Comparable core offering to Dentalink for dental clinics, though typically deployed on-premise and US-focused.
- Dentrix (Henry Schein): Market-leading dental practice management software in the US, owned by Henry Schein. Comparable to Dentalink as a comprehensive clinical/administrative platform for dental clinics, though Dentrix is desktop-anchored and US-focused versus Dentalink's cloud-native, LATAM/Spain focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
Dentalink social profiles
Digital presenceDentalink compliance and trust
Trust signalCompliance3 records
Dentalink financial estimates
Financial estimateRevenue estimate
Valuation estimate
Dentalink leadership team
Management profileNumber of profiles
Profiles4 records
Dentalink funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Dentalink M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Dentalink
What does Dentalink do?
Dentalink is a 100% cloud-based, web-based SaaS platform for dental clinic management, covering appointment scheduling, electronic health records, clinical charting (odontograma/periodontograma), billing, payments, patient financing, and regulatory reporting for dental practices. The platform embeds an AI layer across clinical and administrative workflows, including X-ray pathology detection, voice-to-clinical-notes transcription, AI patient summaries, smile simulation, AI-powered contact center for scheduling, and natural-language clinic reporting. It is sold on a monthly subscription basis to dental clinics across Latin America and Spain, with country-specific compliance modules (RIPS/FEVRIPS for Colombia, NOM-024 for Mexico, VeriFactu for Spain).
Is Dentalink a public or private company?
Dentalink is a private company. It is classified as corporate owned and is currently operating.
When was Dentalink founded?
Dentalink was founded in 2009. It employs 11 to 50 people.
Where is Dentalink based?
Dentalink is headquartered in Santiago, Chile, in the Latin America region.
How does Dentalink make money?
One revenue line is on record: software Subscription (SaaS).
Who are Dentalink's main competitors?
Direct peers on record are Planet DDS (Denticon), CareStack, iDentalSoft, Tab32, Curve Dental and Open Dental. Clinicorp is listed as a regional player. Docplanner (Doctoralia) is listed as an emerging player. Broad incumbents are Eaglesoft (Patterson Dental) and Dentrix (Henry Schein).
Does Dentalink have an API?
No public API is recorded for Dentalink.
What industry is Dentalink in?
Dentalink's product category is Dental Practice Management Software. Its primary akta.pro industry code is HLABAAAI, Membership/Subscription & Direct-Pay General Dentistry Practices, with a secondary code of HLALALAL, Dental Teleconsultation Marketplaces. Its NAICS code is 62121 and its SIC code is 5047.