iDentalSoft
iDentalSoft is a cloud-based, all-in-one dental practice management software (PMS) platform serving 2,300+ dentists across general practices, 13+ dental specialties, DSOs, startups, mobile, and rural/FQHC clinics via a subscription model with native AI features.
- Company typePrivate
- Founded2010
- HeadquartersMilpitas, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What iDentalSoft does
iDentalSoft is a cloud-based dental practice management software (PMS) company founded around 2009-2010 and headquartered in Milpitas, California. The company sells an all-in-one subscription platform under a "One Solution, One Service, One Support" positioning that bundles patient engagement, clinical workflows, and practice finances into a single cloud-delivered product, with the explicit goal of replacing the typical multi-vendor stack of billing, scheduling, imaging, and patient communication tools used by dental practices.
The platform is built natively in the cloud (the company cites over 15 years of cloud innovation) and organized around three feature clusters. Patient engagement includes scheduling, a built-in VoIP phone system (iVoice), two-way SMS and WhatsApp texting (iChat), patient portal, digital forms, automated reminders, recall management, reputation management, and Zoom-based teledentistry. Clinical workflows include dental charting with a 3D odontogram, periodontal charting with voice and AI, treatment planning, e-prescriptions (eRx) with DEA EPCS compliance, referral management, native imaging with TWAIN/iDS Bridge hardware integration, and an AI suite covering X-ray diagnostics, clinical notes (AI Scribe), voice-driven perio charting, after-hours front desk agent, automated EOB processing, and an in-app assistant (iBot). Practice finances includes dental billing with clearinghouse integrations to Change Healthcare and DentalXChange, insurance verification (11 benefit categories), integrated payment processing (iDentalPay), and KPI analytics with FQHC/UDS reporting.
The business model is a recurring SaaS subscription starting at $395/month (Starter plan) with add-on fees for AI tools and operational modules, plus enterprise/Sales-assisted pricing for DSOs and multi-location groups. Go-to-market is product-led for SMB/individual practitioners via a free demo funnel on the website, with a sales-assisted motion for DSO/enterprise deals. iDentalSoft serves approximately 2,300+ dentists and manages 10M+ patient records across segments including general dentistry, 13+ dental specialties, DSOs, dental startups, mobile dental practices, and rural/FQHC clinics. The company employs 11-50 staff, is privately held with founder Michael Nguyen, and took one disclosed institutional round from FCA Venture Partners in June 2018 (amount undisclosed). It operates primarily in the United States and holds HIPAA, DEA EPCS, and PCI-DSS compliance certifications.
iDentalSoft firmographics
Firmographics- Name
- iDentalSoft
- Legal name
- iDentalSoft
- Website
- https://identalsoft.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- iDentalSoft is a cloud-based, all-in-one dental practice management software (PMS) platform serving 2,300+ dentists across general practices, 13+ dental specialties, DSOs, startups, mobile, and rural/FQHC clinics via a subscription model with native AI features.
- Ownership category
- akta.pro rank
iDentalSoft industry classification
Industry- Product category
- Dental Practice Management Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Data Aggregation, Interoperability & APIs for RPM (FHIR/IoMT Gateways) (HLACAFAO)
Keywords
Where iDentalSoft is headquartered
LocationHeadquarters
- HQ city
- Milpitas
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
iDentalSoft business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Subscription: Core subscription-based revenue from monthly or annual software licenses for the dental practice management system. Includes access to the full platform, cloud infrastructure, updates, and support. Premium AI tools and operational add-ons available for additional fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Starter Plan at $395/month |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
iDentalSoft product offering
Product offeringCore offering
iDentalSoft provides a cloud-based, all-in-one dental practice management software (PMS) delivered as a single subscription. The platform unifies patient engagement (scheduling, two-way texting, VoIP phone, automated reminders, recall), clinical workflows (charting, perio, imaging, 3D odontogram, AI X-ray diagnostics, treatment planning, e-prescriptions, referrals), and practice finances (billing, EDI claims, insurance verification, payment processing, KPI analytics) into one cloud-native product, eliminating the need for multiple third-party vendors for dental practices.
Product overview
iDentalSoft is a cloud-based all-in-one dental practice management software (PMS) delivered as a unified platform under a single subscription model ("One Solution, One Service, One Support"). The core product is the iDentalSoft Core Platform, which provides native built-in functions across patient engagement, clinical workflows, and practice finances — eliminating the need for multiple vendors. The platform is organized around three feature clusters: Patient Engagement (Patient Communication Hub with iVoice VoIP and iChat texting, Appointment Scheduling, Patient Portal, Dental Forms Online, Appointment Reminder, Recall System, Reputation Management, Teledentistry via Zoom), Clinical Workflows (Dental Charting, Perio Charting with AI Perio Voice Commands, Dental Imaging with TWAIN/iDS Bridge integration, Dental 3D Imaging, Treatment Plan, e-Prescription/eRx, Referral Management, Dental AI with X-ray diagnostics and AI Scribe), and Practice Finances (Dental Billing with clearinghouse integrations to Change Healthcare and DentalXChange, Insurance Verification, iDentalPay Payment Processing, Practice Analytics/KPI Dashboard). Additional add-on AI tools include AI Front Desk Assistant, AI Auto EOB, and iDentalBot. Specialty-specific sub-brands include DSO & Multi-Location Software, Specialist Solutions (orthodontics, oral surgery, endodontics, periodontics, pediatric, hygiene, prosthodontics, cosmetic), Dental Startup Software, Rural Health Care (RHC) Software, and Mobile Dental Software. The platform is priced starting at $395/month via the Starter plan with annual subscription options.
Differentiator
Problem solved
Functional benefit
Products and services
- iDentalSoft Core Platform All-in-one cloud-based dental practice management system (PMS) providing unified workflows for patient engagement, clinical documentation, practice finances, and practice operations. Delivered as a single subscription with native built-in functions covering scheduling, charting, billing, imaging, patient communication, and analytics, eliminating the need for multiple vendors.
- Dental AI Software
Quantifiable outcome
- 70% faster claim processing
- +6 more outcomes
Companies that use iDentalSoft
Customer profileNamed customers4 records
Segments14 records
Ideal customer profiles4 records
iDentalSoft technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability12 records
Feature11 records
iDentalSoft partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- Change HealthcarecoreDirect integration with Change Healthcare clearinghouse for electronic claims submission. The partnership ensures full compliance with DEA requirements and enables seamless claims processing through one of the leading dental clearinghouses.
- DentalXChangecoreDirect integration with DentalXChange clearinghouse for electronic claims submission and eligibility verification, providing dental practices with reliable claims processing infrastructure.
- ZoomcoreIntegrated teledentistry capability through Zoom video platform, enabling dental practices to conduct virtual consultations and remote patient care services.
- ZocDoccoreIntegrated patient scheduling through ZocDoc platform, allowing practices to manage appointments and attract new patients through the ZocDoc marketplace.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
iDentalSoft competitors and assessment
Company assessmentDirect peers
- Curve Dental: Cloud-based dental practice management software serving solo and group practices, with a comparable all-in-one workflow positioning and subscription pricing model directly competitive with iDentalSoft's core offering.
- Tab32: Cloud-based dental practice management software with integrated imaging, billing, and patient communication — competes in the same cloud-first, all-in-one positioning as iDentalSoft across SMB and DSO segments.
- Planet DDS (Denticon): Cloud-based dental practice management platform purpose-built for DSOs and multi-location groups, directly competing with iDentalSoft's DSO configuration and enterprise tier offerings in the same customer segment.
- Open Dental: Open-source dental practice management software widely used by dental practices, offering a similar feature set (charting, billing, scheduling, imaging) and serving a comparable SMB and specialty customer base as iDentalSoft.
- Practice-Web: Cloud-based dental practice management software with a comparable SMB customer focus, offering charting, scheduling, billing, and imaging features in direct competition with iDentalSoft on price and functionality.
- Carestack: Cloud-native dental practice management platform with integrated patient engagement, billing, and clinical workflows, targeting solo practices through DSOs in a similar vertical SaaS model as iDentalSoft.
Broad incumbents
- Henry Schein One: Henry Schein's cloud-focused dental software arm, offering integrated practice management, marketing, and patient engagement solutions that broadly compete with iDentalSoft's all-in-one strategy across multiple dental segments.
- Dentrix (Henry Schein): Market-leading dental practice management software from Henry Schein, primarily on-premise with a broad feature set and dominant installed base that iDentalSoft must displace to gain significant enterprise market share.
- Eaglesoft (Patterson Companies): Established dental practice management software from Patterson Companies, predominantly on-premise, with deep practice integration and a large existing customer base overlapping iDentalSoft's target market.
Emerging players
- MOGO: Cloud-based dental practice management software focused on modern UX and mobile workflows, representing an emerging alternative in the cloud dental PMS space where iDentalSoft competes for SMB and growing practice customers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
iDentalSoft social profiles
Digital presenceiDentalSoft compliance and trust
Trust signalCompliance7 records
iDentalSoft financial estimates
Financial estimateRevenue estimate
Valuation estimate
iDentalSoft leadership team
Management profileNumber of profiles
Profiles1 record
iDentalSoft funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
iDentalSoft M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about iDentalSoft
What does iDentalSoft do?
iDentalSoft provides a cloud-based, all-in-one dental practice management software (PMS) delivered as a single subscription. The platform unifies patient engagement (scheduling, two-way texting, VoIP phone, automated reminders, recall), clinical workflows (charting, perio, imaging, 3D odontogram, AI X-ray diagnostics, treatment planning, e-prescriptions, referrals), and practice finances (billing, EDI claims, insurance verification, payment processing, KPI analytics) into one cloud-native product, eliminating the need for multiple third-party vendors for dental practices.
Is iDentalSoft a public or private company?
iDentalSoft is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was iDentalSoft founded?
iDentalSoft was founded in 2010. It employs 11 to 50 people.
Where is iDentalSoft based?
iDentalSoft is headquartered in Milpitas, United States, in the North America region.
How does iDentalSoft make money?
One revenue line is on record: software Subscription.
Who are iDentalSoft's main competitors?
Direct peers on record are Curve Dental, Tab32, Planet DDS (Denticon), Open Dental, Practice-Web and Carestack. Broad incumbents are Henry Schein One, Dentrix (Henry Schein) and Eaglesoft (Patterson Companies). MOGO is listed as an emerging player.
Does iDentalSoft have an API?
No public API is recorded for iDentalSoft.
What industry is iDentalSoft in?
iDentalSoft's product category is Dental Practice Management Software. Its primary akta.pro industry code is HLACAFAO, Data Aggregation, Interoperability & APIs for RPM (FHIR/IoMT Gateways). Its NAICS code is 5132 and its SIC code is 7372.