Logate
Logate is a Montenegro-based enterprise software vendor (founded 2006) building specialized AAA, banking CRM, contact center, email, messaging and content management platforms for telecom operators, banks and large enterprises, with 80+ staff serving 200+ clients across 11+ countries.
- Company typePrivate
- Founded2006
- HeadquartersPodgorica
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Logate does
Logate is a Montenegro-headquartered enterprise software vendor founded in 2006 that builds specialized platforms for telecommunications operators, banks and large enterprises. The product portfolio comprises six proprietary platforms: OpenProvider, a 3GPP-compliant AAA / policy / charging / subscriber-data platform built on open-source infrastructure (FreeRADIUS, Apache Cassandra via DataStax) and ETSI NFV-aligned for telco-cloud deployment; CX360, a modular banking CRM with Collection, Sales, KYC, Onboarding, Campaign Manager and an AI Early Warning System modules; Connect, an omnichannel contact center integrating voice, video, SMS, email, WhatsApp, Viber and social channels; OpenMX, a carrier-grade email system; TouchPoint, a bulk messaging platform; and FolderX, an enterprise content management suite.
The company monetizes through a hybrid of annual software licensing (often structured as no-license-fee plus implementation and support, particularly for OpenProvider), implementation and integration services, and recurring support and maintenance contracts. Distribution is enterprise field sales combined with channel partnerships, most notably across the Deutsche Telekom Group (Crnogorski Telekom, Magenta Telekom, Hrvatski Telekom) and Telekom Srbija, with banking distribution anchored by Erste, NLB and AIK Bank references. Geographic footprint spans 11+ countries across the Balkans, Central Europe and selected MEA/Türkiye markets, supported by headquarters in Podgorica and a regional office in Vienna opened in 2022.
Following Odine's acquisition of a 53.03% majority stake in July 2025, Logate is positioning for accelerated cross-vertical expansion — combining its telecom and banking software with Odine's 5G/6G infrastructure portfolio and GTech's Symphony Banking platform via a March 2026 strategic partnership targeting Europe, the Balkans, Türkiye and MEA. The company holds ISO 9001, 27001 and 20000 certifications and won Best CRM in CEE for CX360 in 2023, and its platforms collectively manage 20+ million daily user accounts across 200+ clients.
Logate firmographics
Firmographics- Name
- Logate
- Legal name
- Logate d.o.o.
- Website
- https://logate.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Logate is a Montenegro-based enterprise software vendor (founded 2006) building specialized AAA, banking CRM, contact center, email, messaging and content management platforms for telecom operators, banks and large enterprises, with 80+ staff serving 200+ clients across 11+ countries.
- Ownership category
- akta.pro rank
Logate industry classification
Industry- Product category
- Telecom and Banking Enterprise Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Platform Engineering & Internal Developer Platforms (IDP) (BPAEAKAC)
- akta.pro secondary industry
- Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)
Keywords
Where Logate is headquartered
LocationHeadquarters
- HQ city
- Podgorica
Offices2 records
Markets served
Logate business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Licensing: Annual software licensing fees for proprietary platforms including OpenProvider, CX360, Connect, TouchPoint, FolderX, and OpenMX. Licensing is typically bundled with implementation and support services.
- Implementation Services: Professional services for system integration, customization, and deployment. Implementation fees vary based on service complexity and scope.
- Support and Maintenance: Ongoing technical support, software updates, and maintenance services provided as annual packages or included in subscription tiers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Connect Contact Center - Minimum commitment tier |
| Hybrid | Multi-year contract | OpenMX Enterprise Email - Custom implementation pricing |
| Other | Annual | OpenProvider AAA Platform - No license fee model |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
Logate product offering
Product offeringCore offering
Logate develops and licenses proprietary enterprise software platforms for telecommunications operators, banks, and large enterprises. Its portfolio includes OpenProvider (3GPP AAA platform), CX360 (banking CRM), Connect (omnichannel contact center), TouchPoint (bulk messaging), FolderX (enterprise content management), and OpenMX (carrier-grade email). Revenue comes from software licensing/subscription, implementation services, and ongoing support.
Product overview
Logate offers a specialized software product portfolio for telecommunications, banking, and enterprise sectors. The telecommunications offering centers on OpenProvider, a 3GPP AAA platform for authentication, authorization, policy, and charging control across all access technologies (WiFi, DSL/FTTH, 3G, 4G, 5G, FMC, VoWiFi). The banking offering centers on CX360, a modular banking CRM with specialized modules including Loan Tracking System (debt collection), Sales Opportunities, Complaint Manager, KYC Task Manager, Client On-boarding, Product Catalogue, PoS Loans, Campaign Manager, and an AI-powered Early Warning System. The Digital Banking Universe also includes Connect (omnichannel contact center), TouchPoint (bulk messaging), and FolderX (enterprise content management). For telecommunications, OpenMX provides carrier-grade email infrastructure. All products are based on open-source technologies with no license fees.
Differentiator
Problem solved
Functional benefit
Products and services
- OpenProvider 3GPP AAA platform for telecom operators providing authentication, authorization, accounting, policy, charging, and subscriber data management across fixed, mobile, WiFi, DSL/FTTH, 3G, 4G, and 5G networks. Supports Fixed-Mobile Convergence and VoWiFi, is infrastructure-, cloud-, and vendor-agnostic, and is built on open-source technologies with no license fees. Target customers are telecom operators such as Deutsche Telekom, Magenta Telekom, and Telekom Srbija.
- CX360 Modular banking CRM software serving customer-facing departments such as Collection, Sales, Retail, Compliance, and Complaints. Provides a 360-degree client view, integrates with core banking systems, and includes modules for loan tracking, sales opportunities, KYC, client onboarding, product catalogue, PoS loans, campaign management, and an AI-powered Early Warning System. Target customers are banks and financial institutions such as NLB Banka and Naša AIK bank.
- Connect Omnichannel contact center solution that integrates voice calls, video calls, SMS, email, web chat, Facebook Messenger, Instagram, Viber, and WhatsApp into a single agent interface. Includes a video calls module with electronic identification, biometric authentication, and e-signature capabilities. Serves telecom operators, banks, and large enterprises (e.g., the Institute of Public Health of Montenegro) with advanced reporting and KPI tracking.
- TouchPoint Bulk messaging platform for sending transactional, promotional, and conversational SMS, email, and in-app/web notifications across multiple channels at enterprise scale. Designed for telecom operators, banks, and large enterprises that need to run high-volume customer communications campaigns.
- FolderX Enterprise content management system with a Document Management System, built-in Business Process Manager, eMeetings module, and Archiving app. Provides document storage, collaboration, and workflow automation for telecom operators, banks, and large enterprises.
- OpenMX Carrier-grade open-source enterprise email system scalable for millions of users, with anti-spam and anti-phishing protection, webmail, collaboration tools, analytics, and Microsoft ActiveSync mobile device synchronization. Deployed for telecom operators, banks, and other enterprises that need high-volume, secure messaging infrastructure.
Quantifiable outcome
- Platforms manage over 20 million user accounts daily
- +1 more outcomes
Companies that use Logate
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Logate technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability5 records
Feature6 records
Logate partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- GTechcoreStrategic partnership focused on fintech and digital banking solutions, combining Logate's software capabilities with GTech's market presence.
- VeridascorePartnership for identity verification solutions integrated into Logate's banking and financial services platforms.
- AlgotechcoreDigitization partnership focused on transforming business processes for enterprise customers through integrated technology solutions.
- Deutsche TelekomcoreLong-term partnership with Deutsche Telekom for deployment of telecom solutions including AAA platforms and customer management systems.
- Magenta TelekomcorePartnership with Magenta Telekom for telecommunications software solutions and digital transformation initiatives.
- Telekom SrbijacorePartnership with Telekom Srbija for telecom infrastructure and messaging platform deployments.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Logate competitors and assessment
Company assessmentDirect peers
- nCino: Cloud-native banking CRM and onboarding platform serving retail and commercial banks. Closest direct competitor to CX360 in the banking CRM category, with strong overlap in sales, KYC, and onboarding modules.
- Comarch: Polish vertical SaaS vendor serving telecom operators and banks with OSS/BSS, CRM, and digital banking suites. Closest geographic and product analog to Logate: similar size, similar vertical specialization, similar CEE heritage, and overlapping customer base in Central and Eastern Europe.
- Openet: Telecom policy and charging software vendor (now part of Mavenir). Direct functional competitor to OpenProvider in policy control, charging, and analytics, serving tier-1 and tier-2 operators worldwide.
- Netcracker Technology: NEC-owned telecom OSS/BSS vendor offering policy, charging, and digital BSS platforms to tier-1 operators. Direct competitor to OpenProvider in the telco AAA and policy control category, serving overlapping customer profiles globally.
- Optiva: Canadian telecom BSS vendor offering charging, billing, and customer management platforms. Comparable in scale to Logate, targeting emerging-market and tier-2/3 operators with overlapping product scope.
- Cerillion: UK-listed telecom billing, CRM, and order management software vendor. Comparable in scale and product scope to Logate, serving mid-sized telecom operators with end-to-end BSS suites that overlap with Logate's OpenProvider and CX360 offerings.
- CSG International: US-based telecom BSS, billing, and customer engagement software vendor. Competes with Logate in the telecom billing and CRM space, serving tier-1 and tier-2 operators globally with comparable platform functionality.
Broad incumbents
- Amdocs: Global leader in telecom software and services with broad OSS/BSS, digital, and network optimization portfolios. Competes broadly against Logate's OpenProvider suite at the high end of the operator market, with significantly greater scale and geographic reach.
- Temenos: Swiss-listed global leader in core banking and digital banking software. Competes against Logate's CX360 in the digital banking and CRM space, with a much broader portfolio spanning core banking, wealth, and payments.
- Genesys: Global contact-center-as-a-service and customer experience platform leader. Competes against Logate's Connect product in omnichannel contact center, serving similar enterprise customers at a much larger scale and broader feature set.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Logate social profiles
Digital presenceLogate financial estimates
Financial estimateRevenue estimate
Valuation estimate
Logate leadership team
Management profileNumber of profiles
Profiles3 records
Logate funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Logate M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Logate
What does Logate do?
Logate develops and licenses proprietary enterprise software platforms for telecommunications operators, banks, and large enterprises. Its portfolio includes OpenProvider (3GPP AAA platform), CX360 (banking CRM), Connect (omnichannel contact center), TouchPoint (bulk messaging), FolderX (enterprise content management), and OpenMX (carrier-grade email). Revenue comes from software licensing/subscription, implementation services, and ongoing support.
Is Logate a public or private company?
Logate is a private company. It is classified as corporate owned and is currently operating.
When was Logate founded?
Logate was founded in 2006. It employs 11 to 50 people.
Where is Logate based?
Logate is headquartered in Podgorica.
How does Logate make money?
Three revenue lines are on record. Software Licensing is the primary driver. The others are implementation Services and support and Maintenance.
Who are Logate's main competitors?
Direct peers on record are nCino, Comarch, Openet, Netcracker Technology, Optiva, Cerillion and CSG International. Broad incumbents are Amdocs, Temenos and Genesys.
Does Logate have an API?
No public API is recorded for Logate.
What industry is Logate in?
Logate's product category is Telecom and Banking Enterprise Software. Its primary akta.pro industry code is BPAEAKAC, Platform Engineering & Internal Developer Platforms (IDP), with a secondary code of BPAEAGAO, Enterprise Application License Advisory, Vendor Management & Optimization. Its NAICS code is 5132 and its SIC code is 7372.