North York Family Health Team

What North York Family Health Team does

North York Family Health Team (NYFHT) is a publicly-funded, non-profit team-based primary care organization based in North York, Toronto, Ontario, Canada. Founded in 2008 as one of Ontario's first Family Health Teams, it provides comprehensive primary care to approximately 95,000 individuals through a network of 17+ affiliated physician clinics across the North York region. Its interdisciplinary model combines family physicians with nurses, nurse practitioners, physician assistants, social workers, pharmacists, dietitians, and chiropodists.

The organization delivers a multi-program clinical portfolio including the Diabetes Education Program, Nutrition Program, Mental Health Program (counselling, CBT, psychiatric consultation), Seniors Health and Wellness (nurse practitioner-led home visiting), Nursing and Physician Assistant services, Pharmacy, Chiropody, Smoking and Vaping Cessation, and a Colorectal Cancer Survivorship program run in partnership with North York General Hospital. It also administers provincial screening programs (Ontario Cervical Cancer Screening and Abdominal Aortic Aneurysm Screening). Care is delivered both in person and virtually via third-party platforms including Medeo, Ocean, and Zoom, with Ontario Health integration for provincial coordination. The organization does not operate proprietary AI or an application, and has no API.

NYFHT operates on a managed-services revenue model funded by the Ontario Ministry of Health; services are covered under OHIP with no patient out-of-pocket payment. Go-to-market is primarily sales/referral-led, with most programs requiring physician referral and some offering self-referral via online intake (Ocean). It is a member of the North York Toronto Health Partners Ontario Health Team and holds academic affiliations with the University of Toronto and North York General Hospital. Leadership includes Executive Director/CEO Nureen Ladha, Medical Director Dr. Lara Rosenberg, and Board Chair Dr. Timothy Li, with governance vested in a Board of Directors.

Name

North York Family Health Team

Legal name

North York Family Health Team Inc.

Website

https://nyfht.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

North York Family Health Team is a publicly-funded, non-profit team-based primary care organization in North York, Ontario, serving approximately 95,000 patients through 17+ affiliated physician clinics and interdisciplinary programs spanning diabetes, mental health, nutrition, and seniors care.

Ownership category

akta.pro rank

Product category

Primary Healthcare Services

NAICS

Offices of Physicians (6211), Offices of Other Health Practitioners (6213)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Misc Health & Allied Services, Nec (8090)

akta.pro industry

PRIMARYHLAFAGAF

Value-Based Primary Care Organizations (Risk-Bearing)

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

SECONDARYBPAGACAF

Maternal, Child & Family Health Organizations

Business & Public Services/Nonprofit, NGO & Social Services/Health & Medical Nonprofits

Keywords

• Primary healthcare services
• Chronic disease management
• Mental health counseling
• Diabetes education programs
• Team-based care

Headquarters

HQ city

North York

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Ontario Ministry of Health Funding: As a Family Health Team in Ontario, NYFHT receives provincial government funding through the Ontario Ministry of Health to provide publicly-funded primary care services. Funding supports interdisciplinary healthcare teams and program delivery.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

North York Family Health Team delivers team-based primary healthcare to approximately 95,000 individuals in the North York region of Toronto through an interdisciplinary model combining family physicians with nurses, social workers, pharmacists, dietitians, chiropodists, and physician assistants. Its portfolio of programs includes diabetes education, mental health counseling, nutrition, seniors home visiting, pharmacy, chiropody, smoking and vaping cessation, and colorectal cancer survivorship. Services are publicly funded through the Ontario Ministry of Health and coordinated via the North York Toronto Health Partners Ontario Health Team.

Product overview

North York Family Health Team is a large team-based primary care organization providing compassionate, comprehensive primary care to approximately 95,000 individuals in North York, Ontario. The organization operates a multi-program portfolio including core clinical programs (Diabetes Education Program, Nutrition Program, Mental Health Program, Seniors Health and Wellness, Nursing and Physician Assistant, Pharmacy, Chiropody, Smoking and Vaping Cessation, Colorectal Cancer Survivorship) alongside patient-facing services (Patient Advisory Collaborative, Health Resources), provider support (For Providers referral pathways, Physician and Clinic Directory), and quality improvement initiatives. All programs are delivered through an interdisciplinary team model and are coordinated with the patient's family physician. The organization is a member of the North York Toronto Health Partners Ontario Health Team and is affiliated with the Department of Family & Community Medicine at North York General Hospital and the University of Toronto.

Differentiator

Problem solved

Functional benefit

Products and services

• Diabetes Education Program (DEP) A publicly-funded program supporting adults newly diagnosed with or managing pre- or type 2 diabetes through individual and group education sessions covering nutrition, physical activity, blood glucose monitoring, and medication management. Self-referral is available through the Ocean platform.
• Nutrition Program Registered Dietitians providing one-on-one support for nutrition-related concerns including IBS, GERD, poor appetite, cancer, pregnancy, osteoporosis, heart health, and kidney health, with additional group education offerings such as Heart Health, Mindfulness for Healthy Eating, and ACT for Metabolic Health.
• Mental Health Program Short-term services including individual counselling for adults and children/youth, group programs such as CBT for depression and anxiety, CBT for insomnia, and Mindfulness Based Cognitive Therapy, plus psychiatric consultation, case management, and resource navigation.
• Seniors Health and Wellness Program Nurse Practitioner-led home visiting program providing episodic care to North York patients experiencing mobility issues due to frailty, recent hospital discharge, or social determinants such as accessible transportation.
• Nursing and Physician Assistant Program Registered Nurses, Registered Practical Nurses, and Physician Assistants providing primary care within family physicians' clinics, covering preventive health screening, chronic disease management, episodic encounters, and vaccinations.
• Pharmacy Program Pharmacists providing evidence-based advice on medication management, drug interactions, side effects, and personalization of medications to specific conditions, and actively involved in other programs including DEP, CBT for Insomnia, Smoking Cessation, and ACT for Metabolic Health.
• Chiropody Program Chiropody services assessing and managing foot conditions, with the chiropodist working closely with healthcare providers to maintain and improve patient mobility, with a focus on high-risk patients including those with neuropathy, peripheral vascular disease, or active ulceration.
• Smoking and Vaping Cessation Program Individual counselling with a pharmacist or nurse to support individuals ready to make changes in nicotine dependence from cigarettes, tobacco, or vaping products, including optimization of cessation aids and access to free nicotine replacement products for up to 6 months through the STOP program.
• Colorectal Cancer Survivorship Program Nurse Practitioner-led program providing colorectal surveillance care for patients who have completed active cancer care at North York General Hospital, monitored over a 5-year period per Cancer Care Ontario guidelines.
• Health Resources Library Online health resource library covering Advance Care Planning, Diabetes Education, Mental Health, Nutrition, and Seniors Health and Wellness, providing patient-accessible education materials and community program information.
• Virtual Care / Telehealth Appointments Virtual care appointments delivered through Medeo, Ocean, and Zoom platforms, available for patients for whom remote consultations are appropriate, including those with mobility limitations.
• Physician and Clinic Directory Online directory of NYFHT member physicians and clinic locations across the North York region, enabling patients to find physicians accepting new patients and search by location.
• For Providers Referral Service Resources and referral pathways for healthcare providers, including information on how to refer patients to NYFHT programs, a provider directory, and details on the Primary Care Network and Ontario Health Team membership.
• Ontario Cervical Cancer Screening Program (OCSP) Cervical cancer screening program that transitioned effective March 3, 2025 to HPV testing as the primary screening method, replacing previous screening approaches.
• Ontario Abdominal Aortic Aneurysm Screening Program Aneurysm early detection program providing one-time abdominal ultrasound screening for adults aged 65 to 80, designed to find aneurysms early when they can be safely monitored or treated.

Quantifiable outcome

• Better cancer screening rates than regional/provincial averages
• +3 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature2 records

Partnerships

Four partnerships are on record, tiered core and major.

• North York Toronto Health Partners (NYTHP) – Ontario Health TeamcoreStrategic or Co-development Partner · 1 April 2021NYFHT is a member of the North York Toronto Health Partners (NYTHP) Ontario Health Team (OHT), a partnership of healthcare organizations, family physicians, patients and caregivers working together to improve care in North York. The goal is to organize and deliver more connected care and make the system of health providers easier to navigate.
• North York General HospitalcoreStrategic or Co-development PartnerNYFHT works alongside the Department of Family & Community Medicine at North York General Hospital to provide care and academic training. Collaboration includes colorectal cancer survivorship program where NPs provide surveillance care for patients completing active cancer care at the hospital.
• University of TorontomajorStrategic or Co-development PartnerAcademic partnership with University of Toronto's Department of Family & Community Medicine. NYFHT provides clinical placements and training for medical learners and has an academic mandate to share expertise and collaborate to amplify impact of team-based primary care.
• Ontario HealthcoreStrategic or Co-development PartnerIntegration with Ontario Health for provincial health system coordination. NYFHT participates in Ontario Health Team structures and provincial programs including Ontario Cervical Cancer Screening Program (OCSP) and Ontario Abdominal Aortic Aneurysm Screening Program.

Scale indicators4 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Flemingdon Health Centre: Toronto community health centre in North York offering team-based primary care, mental health, and chronic disease programs to a diverse urban population. Comparable in scope of allied health services and publicly-funded primary care delivery.
• Black Creek Community Health Centre: Northwest Toronto community health centre providing interdisciplinary primary care, diabetes education, mental health, and seniors programs. Operates under the same Ontario Health-funded CHC governance and service model.
• Women's College Hospital Family Practice: Toronto academic family practice affiliated with Women's College Hospital, delivering interdisciplinary primary care including chronic disease management and mental health programs. Comparable urban academic FHT model serving a similar patient demographic.
• LAMP Community Health Centre: Etobicoke-based community health centre providing interdisciplinary primary care, mental health, and community health programs. Operates a similar team-based model funded by Ontario Health with comparable program portfolio structure.
• South Riverdale Community Health Centre: Toronto-based community health centre providing interdisciplinary primary care, chronic disease management, and health promotion programs. Operates under a similar publicly-funded model with allied health teams supporting affiliated physicians.
• Unison Health and Community Services: Toronto community health centre serving northwest Toronto with team-based primary care, mental health, seniors programs, and chronic disease management. Directly comparable model and patient population characteristics to NYFHT.
• St. Michael's Family Health Team: Downtown Toronto academic FHT affiliated with St. Michael's Hospital (Unity Health Toronto), providing team-based primary care and allied health programs under the same Ontario FHT model. Directly comparable in scope, governance, and patient population.
• Mount Sinai Academic Family Health Team: Toronto-based academic Family Health Team affiliated with Mount Sinai Hospital and the University of Toronto, delivering interdisciplinary team-based primary care to a comparable urban roster. Operates under the same Ontario FHT funding and governance model as NYFHT.
• Vaughan Community Health Centre: York Region community health centre serving Vaughan, adjacent to NYFHT's North York catchment. Comparable team-based primary care model with allied health programs funded by Ontario Health.

Broad incumbents

• TELUS Health: Largest Canadian provider of electronic medical records (TELUS Health EMR) and virtual care platforms (including Medeo, which NYFHT uses). Comparable in serving Ontario primary care providers but as a technology vendor and broader incumbent rather than a direct care provider.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/nyfamilymedicine
• LinkedInlinkedin.com/company/north-york-family-health-team

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about North York Family Health Team