SolutionHealth
SolutionHealth is a non-profit integrated regional health system operating two acute hospitals, 120+ primary care sites, and an ACO across southern New Hampshire and northern Massachusetts, employing 6,000+ staff and 700+ providers to serve over 500,000 residents.
- Company typePrivate
- Founded2018
- HeadquartersBedford, United States
- Headcount5,001–10,000
- GTM typeB2C
- OfferingServices
What SolutionHealth does
SolutionHealth is a 501(c)(3) non-profit integrated regional health system headquartered in Bedford, New Hampshire, formed in 2018 through the combination of Elliot Health System and Southern New Hampshire Health. The organization operates two acute care hospitals (Elliot Hospital, a 296-bed facility and Level II Trauma Center in Manchester, and Southern New Hampshire Medical Center in Nashua), over 120 primary care practices, urgent care centers, specialty clinics, and the SolutionHealth ACO, collectively employing more than 6,000 staff and 700+ providers to serve over 500,000 residents of southern New Hampshire and northern Massachusetts.
The system's technology backbone is a single Epic electronic medical record deployed across both founding members, enabling care coordination, population health analytics, and patient engagement through the MyChart portal. Healthwise is integrated into Epic for patient education, and Citrix NetScaler provides secure employee access. The system has earned CHIME Digital Health Most Wired Level 8 recognition in both ambulatory and acute categories in consecutive years (2024, 2025), indicating advanced but standard digital health adoption rather than differentiated AI capability. A clinical affiliation with Massachusetts General Hospital and a 2023 joint venture with Acadia Healthcare (a $60 million behavioral health hospital) extend specialty reach and service line breadth.
SolutionHealth generates revenue primarily through patient care services billed to insurance, Medicare, Medicaid, and self-pay, supplemented by value-based care arrangements through the SolutionHealth ACO covering 1,000+ providers. The organization carries an A- credit rating from S&P Global Ratings (2019) reflecting leading regional market share, low debt, and solid balance sheet metrics. Governance is provided by a volunteer board of trustees, and recent leadership changes include John Friberg, Esq. serving as Interim CEO following the tenure of founding CEO Sherry Hausmann.
SolutionHealth firmographics
Firmographics- Name
- SolutionHealth
- Legal name
- SolutionHealth
- Website
- https://solutionhealth.org
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- SolutionHealth is a non-profit integrated regional health system operating two acute hospitals, 120+ primary care sites, and an ACO across southern New Hampshire and northern Massachusetts, employing 6,000+ staff and 700+ providers to serve over 500,000 residents.
- Ownership category
- akta.pro rank
SolutionHealth industry classification
Industry- Product category
- Integrated Healthcare Delivery (Regional Health System)
- NAICS
- Ambulatory Health Care Services (621), All Other Outpatient Care Centers (621498), Outpatient Mental Health and Substance Abuse Centers (621420), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Hospitals (8060), Services-Offices & Clinics Of Doctors Of Medicine (8011), Hospital & Medical Service Plans (6324), Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Value-Based Primary Care Organizations (Risk-Bearing) (HLAFAGAF)
- akta.pro secondary industries
- Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL), Care Management & Population Health Program Administration (HLAEALAG), Health Systems Strengthening & Primary Care Development (HLAJAKAJ), Behavioral Health-Integrated Chronic Care (SUD comorbidity, collaborative care) (HLALAFAK)
Keywords
Where SolutionHealth is headquartered
LocationHeadquarters
- HQ city
- Bedford
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
SolutionHealth business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Patient Care Services: Revenue generated from providing medical services to patients, billed through insurance plans, Medicare, Medicaid, and self-pay arrangements. Services include inpatient hospital care, outpatient procedures, primary care visits, specialty care, emergency department services, diagnostic imaging, laboratory services, and surgical procedures.
- Accountable Care Organization (ACO) Value-Based Care: The SolutionHealth ACO, comprising more than 1,000 providers, operates under value-based care arrangements focused on improving quality and coordinating care for Medicare patients. Revenue is influenced by performance on quality metrics and cost containment.
- Specialty and Advanced Clinical Services: Revenue from advanced clinical care specialties including cancer treatment, trauma services, cardiac care, and behavioral health services provided through the health system's facilities.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Healthcare services are billed through insurance, Medicare, Medicaid, or self-pay based on services rendered |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels6 records
SolutionHealth product offering
Product offeringCore offering
SolutionHealth is an integrated, non-profit regional health system that delivers inpatient and outpatient healthcare services through Elliot Health System and Southern New Hampshire Health, anchored by Elliot Hospital (a 296-bed acute care facility and Level II Trauma Center) and Southern New Hampshire Medical Center. The system provides primary care through more than 120 community-based practices, specialty and advanced clinical services (cancer, cardiac, neurology, behavioral health, surgical), urgent/immediate care, and emergency services across southern New Hampshire and northern Massachusetts. A shared Epic EMR and the SolutionHealth Accountable Care Organization coordinate care across 700+ providers for more than 500,000 residents, including Medicare beneficiaries served through value-based arrangements.
Differentiator
Problem solved
Functional benefit
Products and services
- Elliot Hospital Inpatient and Emergency Services Acute inpatient care, Level II trauma care, and 24/7 emergency department services delivered at Elliot Hospital in Manchester, NH for residents of southern New Hampshire and northern Massachusetts.
Quantifiable outcome
- S&P A- rating with stable outlook reflecting strong enterprise profile and leading market position
- +2 more outcomes
Companies that use SolutionHealth
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
SolutionHealth technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature3 records
SolutionHealth partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Acadia HealthcarecoreSolutionHealth formed a joint venture with Acadia Healthcare, a leading provider of behavioral healthcare services, to build a new behavioral health hospital in southeast New Hampshire. This $60 million investment represents a significant expansion of behavioral health services in the community, addressing the growing need for inpatient psychiatric services in southern New Hampshire.
- Manchester Community CollegecoreElliot Health System partnered with Manchester Community College and ApprenticeshipNH to provide opportunities for students to launch careers as Licensed Nursing Assistants (LNAs). The program includes eight paid weeks of intensive classroom study, lab work, and clinical practicum with mentorship, after which students are eligible to sit for certification exams.
- Massachusetts General HospitalminorSolutionHealth has a clinical affiliation with Massachusetts General Hospital (MGH) to assure patients have access to what they need. This affiliation provides additional resources and referral pathways for specialized care when required.
- Epic SystemscoreEpic Systems provides the electronic medical record (EMR) platform used across SolutionHealth. Epic is widely considered the gold standard EMR system in healthcare, enabling care coordination through shared medical records, patient engagement through online portals, and data analytics for population health management.
- TEARS FoundationminorElliot Health System and Southern New Hampshire Health sponsor the TEARS Foundation Rock and Walk event. The Elliot has been a presenting sponsor for two years. The partnership includes a monthly support group at Elliot Hospital for families who have lost babies, and the organizations connect grieving parents with the Foundation's New Hampshire chapter for additional support and financial assistance for funeral expenses.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
SolutionHealth competitors and assessment
Company assessmentDirect peers
- Dartmouth Health: New Hampshire's largest academic health system and SolutionHealth's primary regional competitor. Comparable as a multi-hospital integrated system with ACO, employed provider network, and broad specialty footprint serving overlapping populations in NH and VT.
- MaineHealth: Northern New England integrated health system with hospitals, employed providers, ACO, and value-based care arrangements. Highly comparable non-profit regional system where several SolutionHealth executives (e.g., Colin McHugh) previously held leadership roles.
- UVM Health Network: Academic integrated health system serving Vermont and upstate New York with multiple hospitals, ACO, and a comparable community-based primary care strategy. Competes for tertiary referrals and specialty talent in northern New England.
- Bayhealth: Community-based regional integrated health system with two hospitals, employed medical group, ACO, and value-based care focus. Highly comparable in scale (mid-size non-profit regional system) and care delivery model.
- Covenant Health: Non-profit integrated health system operating multiple hospitals, physician practices, and ACO across a defined region. Comparable in mission, governance (non-profit), and integrated delivery structure.
- WellSpan Health: Pennsylvania-based non-profit integrated regional health system with hospitals, employed medical group, ACO, and value-based contracts. Similar scale and operating model to SolutionHealth as a mid-size regional integrated delivery system.
Broad incumbents
- Mass General Brigham: Large academic system in Massachusetts with which SolutionHealth has a clinical affiliation. While a broader incumbent with deeper specialty capabilities, it competes for complex specialty referrals that could otherwise remain in SolutionHealth's catchment area.
- Atlantic Health System: Multi-hospital non-profit integrated system in New Jersey with ACO, employed medical group, and significant digital health investments. Comparable as a larger non-profit regional system with similar care coordination focus.
Regional players
- Tufts Medicine: Massachusetts-based non-profit integrated system (includes Lowell General Hospital) that competes with SolutionHealth for northern Massachusetts patients. Comparable in community hospital + employed physician model with ACO participation.
Others
- Acadia Healthcare: National behavioral health provider and SolutionHealth's joint venture partner for a new $60M behavioral health hospital. Relevant as an ecosystem partner and comparable in behavioral health service delivery rather than as a direct competitor to SolutionHealth's core acute care business.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
SolutionHealth social profiles
Digital presenceSolutionHealth financial estimates
Financial estimateRevenue estimate
Valuation estimate
SolutionHealth leadership team
Management profileNumber of profiles
Profiles16 records
SolutionHealth subsidiaries and ownership
Company hierarchySubsidiaries4 records
SolutionHealth funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SolutionHealth M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SolutionHealth
What does SolutionHealth do?
SolutionHealth is an integrated, non-profit regional health system that delivers inpatient and outpatient healthcare services through Elliot Health System and Southern New Hampshire Health, anchored by Elliot Hospital (a 296-bed acute care facility and Level II Trauma Center) and Southern New Hampshire Medical Center. The system provides primary care through more than 120 community-based practices, specialty and advanced clinical services (cancer, cardiac, neurology, behavioral health, surgical), urgent/immediate care, and emergency services across southern New Hampshire and northern Massachusetts. A shared Epic EMR and the SolutionHealth Accountable Care Organization coordinate care across 700+ providers for more than 500,000 residents, including Medicare beneficiaries served through value-based arrangements.
Is SolutionHealth a public or private company?
SolutionHealth is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was SolutionHealth founded?
SolutionHealth was founded in 2018. It employs 5,001 to 10,000 people.
Where is SolutionHealth based?
SolutionHealth is headquartered in Bedford, United States, in the North America region.
How does SolutionHealth make money?
Three revenue lines are on record. Patient Care Services are the primary driver. The others are accountable Care Organization (ACO) Value-Based Care and specialty and Advanced Clinical Services.
Who are SolutionHealth's main competitors?
Direct peers on record are Dartmouth Health, MaineHealth, UVM Health Network, Bayhealth, Covenant Health and WellSpan Health. Broad incumbents are Mass General Brigham and Atlantic Health System. Tufts Medicine is listed as a regional player. Acadia Healthcare is listed as an others.
Does SolutionHealth have an API?
No public API is recorded for SolutionHealth.
What industry is SolutionHealth in?
SolutionHealth's product category is Integrated Healthcare Delivery (Regional Health System). Its primary akta.pro industry code is HLAFAGAF, Value-Based Primary Care Organizations (Risk-Bearing), with a secondary code of HLAFAEAL, Care Management & Care Coordination (Home & Community-Based). Its NAICS code is 621 and its SIC code is 8060.