Chandler Chicco Agency

What Chandler Chicco Agency does

Chandler Chicco Agency (CCA) is a healthcare-focused public relations and communications firm founded in 1995 and headquartered in New York, with additional offices in Santa Monica and London. The firm operates as a wholly-owned subsidiary of Syneos Health Communications, the communications portfolio of Syneos Health (NASDAQ: SYNH), and serves enterprise pharmaceutical, biotechnology, and life-sciences clients. CCA's service portfolio spans patient identification and community building, product launches and lifecycle communications, disease awareness campaigns, and celebrity and influencer programs. Its flagship offering is Ripple, a proprietary patient engagement platform that claims access to 1,400+ patient communities and five million people, supported by senior-led concierge teams with deep medical, legal, regulatory, and adverse-event compliance expertise.

CCA generates revenue through B2B professional services engagements—primarily retainer-based and project-based contracts—with named enterprise clients including Genentech (SMA My Way, Double Take, SPACES) and GSK (Ask2BSure). The go-to-market is enterprise field sales, leveraging the Syneos Health Communications network for cross-sell into existing pharma accounts. Headcount is reported in the 251–500 range. Notable award-winning work includes the Double Take accessible fashion show at New York Fashion Week, the SPACES disability visibility movement, and the Ask2BSure meningitis B vaccination campaign (3B+ total reach), and the firm has been recognized by PRWeek as one of its Best Places to Work.

The agency rebranded its website in April 2023 and positions itself on a people-first, inclusive culture with a community-led storytelling approach. Distribution is handled through direct enterprise engagement within Syneos Health's broader global clinical and commercial network, providing structural access to multinational pharma clients.

Name

Chandler Chicco Agency

Legal name

Chandler Chicco Agency

Website

https://ccapr.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

251–500 employees

Short description

Chandler Chicco Agency is a healthcare-focused PR and communications firm serving pharmaceutical and biotechnology clients. A subsidiary of Syneos Health Communications, it delivers patient engagement, disease awareness, and product launch support through its Ripple platform and offices in New York, Los Angeles, and London.

Ownership category

akta.pro rank

Product category

Healthcare Communications and Public Relations Services

NAICS

Public Relations Agencies (54182), Advertising, Public Relations, and Related Services (5418)

SIC

Services-Advertising Agencies (7311)

akta.pro primary industry

Healthcare & Life Sciences PR (MPAAADAD)

akta.pro secondary industry

Healthcare/Pharma Creative Agencies (MPAAAAAJ)

Keywords

• Healthcare communications
• Public relations services
• Patient engagement programs
• Disease awareness campaigns
• Medical communications agency

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D, Others

Revenue model

1. Professional Communications Services: B2B professional services revenue generated through retainer-based and project-based engagements with pharmaceutical, biotech, and healthcare clients. Services include public relations, creative campaigns, patient engagement, and communications strategy.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Chandler Chicco Agency is a healthcare communications and public relations agency that provides strategic communications, creative campaigns, patient engagement programs, disease awareness initiatives, and product launch support to pharmaceutical, biotechnology, and healthcare clients. The agency operates as part of the Syneos Health Communications portfolio, leveraging the proprietary Ripple patient connection platform and senior-led teams to deliver community-led storytelling for life sciences brands.

Product overview

Chandler Chicco Agency (CCA) is a healthcare communications and public relations agency operating as part of Syneos Health Communications. The agency offers a portfolio of service offerings including patient identification and community building, product launches and lifecycle management, disease awareness campaigns, and celebrity/influencer programs. The flagship offering is Ripple, a patient engagement platform providing access to 1,400+ patient communities and five million people with senior-led support and community-led storytelling. The agency has developed award-winning campaign programs including Double Take Fashion Show (in partnership with Genentech), SPACES (disability visibility movement), and Ask2BSure (meningitis B vaccination awareness with GSK). The agency operates from offices in New York, Los Angeles, and London.

Differentiator

Problem solved

Functional benefit

Brands

• Ripple: A signature offering designed to identify and nurture meaningful patient connections that drive measurable impact. Ripple provides access to 1,400+ patient communities and five million people, with senior-led concierge support and trusted compliance expertise.

Products and services

• Ripple Patient Connection Platform A patient engagement platform designed to identify and nurture meaningful patient connections that drive measurable impact. Provides access to 1,400+ patient communities and five million people, senior-led concierge support, and a community-led approach to authentic storytelling for pharmaceutical and biotech clients.
• Patient Identification & Community Building Service offering focusing on identifying and engaging patient communities for healthcare communications campaigns delivered to pharmaceutical and biotech clients.
• Product Launches & Lifecycle Management Strategic communications services supporting pharmaceutical product launches and managing product lifecycle communications for healthcare clients.
• Disease Awareness Campaigns Campaign development and execution for disease awareness initiatives targeting patients, healthcare providers, and the public on behalf of pharmaceutical clients.
• Celebrity & Influencer Programs Strategic programs leveraging celebrity and influencer partnerships to amplify healthcare messaging and campaign reach for pharmaceutical clients.
• Double Take Fashion Show Campaign A first-of-its-kind accessible fashion show campaign with SMA community involvement designed to break down disability stereotypes and champion adaptive design, created in partnership with Genentech and New York Fashion Week.
• SPACES Disability Visibility Campaign A disability visibility movement and musical collaboration created for and by the SMA community with Genentech, led by diverse creatives living with SMA from brainstorming through directing the music video.
• Ask2BSure Meningitis B Vaccination Awareness Campaign A disease awareness campaign designed to educate and empower parents of teens and young adults about meningitis B vaccination, developed with GSK and spokesperson Soleil Moon Frye.

Quantifiable outcome

• Double Take campaign: 200+ attendees, 140+ earned media stories including Vogue and Elle coverage, 1M+ video views, 9.8M+ social media impressions
• +2 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Four partnerships are on record, tiered core and minor.

• GenentechcoreStrategic or Co-development PartnerLong-standing strategic partnership with Genentech on patient engagement and community programs including SMA My Way initiative, Double Take fashion show campaign, and SPACES disability visibility movement. CCA serves as trusted extension of Genentech's corporate communications team.
• GSKcoreStrategic or Co-development PartnerStrategic partnership with GSK on disease awareness campaigns including Ask2BSure meningitis B vaccination awareness initiative. CCA provides communications strategy, campaign execution, and media relations support for GSK's pharmaceutical products.
• Open Style LabminorStrategic or Co-development PartnerNonprofit collaboration for Double Take fashion show - partnership to create accessible high fashion event for SMA community, combining disability advocacy with adaptive design expertise.
• New York Fashion WeekminorGTM or Marketing PartnerPartnership with New York Fashion Week to host Double Take accessible fashion show, providing high-profile platform for SMA community visibility and adaptive fashion awareness.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Ketchum: Global communications firm with a dedicated healthcare practice. Competes with CCA for enterprise pharma accounts and integrated campaign work.
• Weber Shandwick: Global communications network with a strong healthcare practice. Comparable to CCA on enterprise pharma PR, product launches, and patient/community engagement.
• Ogilvy Health: Healthcare arm of Ogilvy offering creative, PR, and patient engagement services to pharma. Comparable to CCA's creative-led health campaigns and enterprise pharma client roster.
• Havas Health & You: Global health and wellness communications network. Comparable to CCA on integrated pharma communications and creative patient campaigns.
• Edelman: Global PR leader with a substantial health practice serving pharma, biotech, and consumer health clients. Overlaps with CCA on enterprise pharma communications and disease-awareness campaigns.
• Burson Cohn & Wolfe (BCW): Global communications group with healthcare expertise spanning PR, creative, and patient engagement. Comparable to CCA on multinational pharma client work.

Direct peers

• Evoke (Evoke Group): Specialist health communications and commercial agency serving pharma and biotech. Direct overlap with CCA's disease-awareness, product-launch, and patient-engagement offerings.
• Finn Partners: Independent PR firm with a sizable health practice serving pharma, biotech, and health-tech clients. Direct competitor for mid-to-large pharma PR engagements.
• Real Chemistry: Healthcare-focused communications and data-driven marketing firm serving pharma and biotech. Closely comparable to CCA in vertical specialization, patient-engagement offerings, and enterprise pharma client base.

Others

• Syneos Health Communications (sibling agencies): Parent portfolio of health-focused agencies under Syneos Health. Sister agencies within the same network share clients, infrastructure, and cross-sell opportunities with CCA.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks4 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/syneoshealthcommunications

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chandler Chicco Agency