Imagunet
Imagunet is a Colombian open-source IT services firm that implements and supports Zabbix, GLPI, Wazuh, MariaDB, and Apache Airflow for enterprises across Latin America. A 30+ person certified team serves telecommunications, government, healthcare, banking, manufacturing, and education clients.
- Company typePrivate
- Founded2018
- HeadquartersBogotá, Colombia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Imagunet does
Imagunet is a Colombian open-source technology services firm founded in 2018 and headquartered in Bogotá, with regional offices in Mexico City and Lima and operating presence across Colombia, Peru, Mexico, and the United States. The company specializes in implementing, integrating, and supporting open-source IT infrastructure platforms for enterprise clients across Latin America, with a team of more than 30 certified engineers and a cumulative track record of 150+ successful implementations. Its core service portfolio covers six verticals: telecommunications, government, healthcare, manufacturing and industry, education, and banking and insurance.
The company's technical offering is organized around five flagship open-source platforms: Zabbix for infrastructure monitoring and observability (Imagunet is a Premium Partner of Zabbix in LATAM since 2020 and three-time consecutive Zabbix Partner of the Year in 2023, 2024, and 2025), GLPI for IT service management and IT asset management (Imagunet is the first Gold Partner of GLPI in all of Latin America), Wazuh for cybersecurity and XDR/SIEM, MariaDB for database management, and Apache Airflow for workflow orchestration. The stack is complemented by integrations with Grafana, Jaeger, Keycloak, and Red Hat to deliver full-stack observability, ITSM, security, and identity. Imagunet also develops two proprietary IoT solutions: ImaguSCC, a smart cold chain monitoring product built on Ruuvi sensors, Raspberry Pi gateways, and AWS IoT (winner of the 2018 AWS IoT App Challenge), and ImaguDA, an early-alert system for field agents (winner of the 2019 AWS Serverless Apps for Social Good Hackathon). Recent AI work centers on a Zabbix-integrated chatbot with tool-calling, predictive analytics for disk fill and process anomalies, and automated alert tuning.
Imagunet monetizes primarily through professional services — Implementation, Technical Support, Training, and Consulting — delivered via a quote-based, multi-year contract model with enterprise field sales. The company has begun transitioning toward recurring managed services with Virtual NOC (VNOC), a 24/7 remote monitoring and incident management offering. Go-to-market combines enterprise direct sales, an active Open Source community presence through meetups and webinars across Bogotá, Medellín, and Lima, and certified-partner status with the underlying technology vendors. Imagunet is privately held with no disclosed funding rounds, investors, or revenue figures.
Imagunet firmographics
Firmographics- Name
- Imagunet
- Legal name
- Imagunet
- Website
- https://imagunet.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Imagunet is a Colombian open-source IT services firm that implements and supports Zabbix, GLPI, Wazuh, MariaDB, and Apache Airflow for enterprises across Latin America. A 30+ person certified team serves telecommunications, government, healthcare, banking, manufacturing, and education clients.
- Ownership category
- akta.pro rank
Imagunet industry classification
Industry- Product category
- Open Source IT Infrastructure Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Application Maintenance & Support (AMS) (BPAEAFAC)
- akta.pro secondary industries
- Integration Monitoring, Observability & AIOps for Integration (HDAEAIAH), Database/Application Data Layer Modernization (DB migration, ORM, caching) (BPAEAFAL), Identity Governance & Administration (IGA) (BPAMAEAC)
Keywords
Where Imagunet is headquartered
LocationHeadquarters
- HQ city
- Bogotá
- HQ country
- Colombia
- HQ region
- Latin America
Offices3 records
Markets served
Imagunet business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Professional Services (Implementation): Technical deployment and configuration of open source platforms (Zabbix, GLPI, Wazuh, MariaDB, Airflow) tailored to each client's infrastructure and sector requirements.
- Technical Support: Ongoing technical support, maintenance, and assistance for implemented open source solutions, including troubleshooting and updates.
- Training and Capacity Building: Training and formation of client personnel on open source platforms and their operational use.
- Consulting and Custom Design: Diagnostic and bespoke solution design services, including architecture assessment, optimization recommendations, and custom integrations.
- Virtual NOC (VNOC) Managed Service: 24/7 virtual network operations center service offering remote monitoring, incident management, event correlation, and predictive monitoring. Eliminates clients' need for physical NOC infrastructure.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Annual | GLPI open source core platform - no licensing cost |
| Freemium | Annual | Wazuh open source platform - no licensing cost |
| Freemium | Annual | MariaDB community version - no licensing cost |
| Freemium | Pay-as-you-go | Apache Airflow - 100% open source, no licensing cost |
| Other | Multi-year contract | Imagunet professional services - quote-based |
Go-to-market motion4 records
Distribution channels4 records
Marketing channels10 records
Imagunet product offering
Product offeringCore offering
Imagunet is an open source technology services company that implements, integrates, supports, trains, and consults on leading open source platforms (Zabbix, GLPI, Wazuh, MariaDB, Apache Airflow) for enterprise clients in Latin America. The company delivers four core service types (Implementation, Technical Support, Training, Consulting) along with a 24/7 Virtual NOC (VNOC) managed service, and develops proprietary IoT solutions including ImaguSCC (Smart Cold Chain) and ImaguDA (Early Alert System).
Product overview
Imagunet is an open source technology services company for Latin America, offering implementation, support, training, and consulting services. The core portfolio includes Zabbix (infrastructure monitoring and observability), GLPI (IT service and asset management), Wazuh (cybersecurity/XDR/SIEM), MariaDB (database management), and Apache Airflow (workflow orchestration). Additional solutions include Grafana (visualization), Keycloak (identity management), Jaeger (distributed tracing), and Red Hat enterprise solutions. The company also develops proprietary IoT products including ImaguSCC for cold chain monitoring and ImaguDA for early alert systems. These products work together to form comprehensive open source IT operations centers covering monitoring, security, service management, and data orchestration.
Differentiator
Problem solved
Functional benefit
Products and services
- Implementation Services Technical deployment and configuration of open source platforms (Zabbix, GLPI, Wazuh, MariaDB, Apache Airflow, Grafana, Keycloak, Jaeger, Red Hat) tailored to each client's infrastructure and sector requirements across Latin America.
Quantifiable outcome
- 150+ successful implementations in Latin America
- +4 more outcomes
Companies that use Imagunet
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles6 records
Imagunet technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability8 records
Feature5 records
Imagunet partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and supporting.
- GLPI (Teclib')coreFirst Gold Partner of GLPI in Colombia and all of Latin America (as of May 2025), after more than 4 years as partners. This partnership provides customers with a certified team, direct developer support from Teclib', advanced updates, and best practices for GLPI implementations.
- ZabbixcorePremium Partner of Zabbix since 2020. Joined as Reseller in April 2018, achieved Certified Partner level that same year. Zabbix is the main technical and commercial engine for Imagunet, supporting more than 40% annual growth. Imagunet has completed 150+ projects using Zabbix as the central monitoring and observability platform.
- WazuhcoreCertified partner for Wazuh, an open source XDR/SIEM platform for cybersecurity. Imagunet implements Wazuh for threat detection, compliance monitoring, and security event management across enterprise clients in Latin America.
- MariaDBcoreCertified partner for MariaDB database. Imagunet provides implementation, migration, optimization, and support services for MariaDB, including MaxScale proxy, replication, and cloud integration.
- Red HatsupportingRed Hat is featured as a partner technology on Imagunet's platform. Red Hat representatives (José Manuel Clavo, Senior Solution Architect) participate in Imagunet's Open Source events and panels, discussing automation and open source trends in Latin America.
- Apache AirflowcoreCertified partner for Apache Airflow workflow orchestration platform. Imagunet provides implementation, pipeline design, support, and managed monitoring of Airflow environments for business operations, ETL, infrastructure management, and MLOps.
- Amazon Web Services (AWS)supportingAWS is used as the cloud infrastructure layer for Imagunet's IoT solutions (ImaguSCC, ImaguDA). Imagunet won the 2017 AWS IoT App Challenge and the 2018 AWS Serverless Apps for Social Good Hackathon. AWS services support serverless architectures for client solutions.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Imagunet competitors and assessment
Company assessmentBroad incumbents
- Stefanini: Brazil-based global IT services and consulting firm with deep LATAM presence across banking, telecom, and government. Comparable to Imagunet as a regional IT services provider, though Stefanini operates at vastly larger scale and with broader scope than Imagunet's open source specialist positioning.
- Globant: Argentina-headquartered global digital services company with strong LATAM delivery. Comparable as a large LATAM-rooted IT services firm targeting enterprise digital transformation, though Globant is a much larger, publicly listed competitor focused on software development rather than open source infrastructure.
- Logicalis: Global IT solutions and managed services provider with significant LATAM operations. Comparable to Imagunet in delivering infrastructure monitoring, managed services, and digital transformation to enterprise clients, though Logicalis is a broad incumbent rather than an open source specialist.
- Rackspace Technology: Global multi-cloud and managed services company with a 'Fanatical Support' model. Comparable to Imagunet's VNOC managed service offering and infrastructure monitoring expertise, though at much larger global scale and with proprietary multi-cloud tooling.
- NTT Data: Global systems integrator and IT services provider with strong presence across LATAM. Comparable as a broad incumbent competing for the same enterprise ITSM, monitoring, and digital transformation budgets as Imagunet, particularly in regulated industries.
Regional players
- Softtek: Mexican-founded IT services and software firm with operations across LATAM and the US, serving enterprise customers in banking, manufacturing, and government. Comparable as a regional SI/managed services peer in Imagunet's core geographies, though Softtek's portfolio is much broader than open source monitoring/ITSM.
- KIO Networks: LATAM-focused managed services, cloud, and data center provider headquartered in Mexico. Comparable as a regional managed services and infrastructure peer serving enterprise and government clients in Imagunet's core Mexican and Central American markets.
- NetOps (LATAM): Ecuador/LATAM-based IT services and network operations firm focused on enterprise infrastructure, monitoring, and managed services. Comparable to Imagunet as a regional SI/managed services peer with overlapping open source infrastructure and NOC capabilities in similar LATAM markets.
- Linzor (LATAM Tech Services): LATAM-focused technology services and consulting group operating across Spanish-speaking Americas. Comparable to Imagunet as a regional mid-market IT services peer targeting enterprise and government customers in similar LATAM geographies.
Direct peers
- Neztic: Latin American open source technology services and consulting firm focused on enterprise infrastructure, ITSM, and security implementations. Closest direct peer to Imagunet given the shared open source specialist positioning and overlapping vendor ecosystem (Zabbix, GLPI, Wazuh) in similar LATAM markets.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Imagunet social profiles
Digital presenceImagunet financial estimates
Financial estimateRevenue estimate
Valuation estimate
Imagunet leadership team
Management profileNumber of profiles
Profiles11 records
Imagunet funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Imagunet M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Imagunet
What does Imagunet do?
Imagunet is an open source technology services company that implements, integrates, supports, trains, and consults on leading open source platforms (Zabbix, GLPI, Wazuh, MariaDB, Apache Airflow) for enterprise clients in Latin America. The company delivers four core service types (Implementation, Technical Support, Training, Consulting) along with a 24/7 Virtual NOC (VNOC) managed service, and develops proprietary IoT solutions including ImaguSCC (Smart Cold Chain) and ImaguDA (Early Alert System).
Is Imagunet a public or private company?
Imagunet is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Imagunet founded?
Imagunet was founded in 2018. It employs 11 to 50 people.
Where is Imagunet based?
Imagunet is headquartered in Bogotá, Colombia, in the Latin America region.
How does Imagunet make money?
Five revenue lines are on record. Professional Services (Implementation) is the primary driver. The others are technical Support, training and Capacity Building, consulting and Custom Design and virtual NOC (VNOC) Managed Service.
Who are Imagunet's main competitors?
Broad incumbents on record are Stefanini, Globant, Logicalis, Rackspace Technology and NTT Data. Regional players are Softtek, KIO Networks, NetOps (LATAM) and Linzor (LATAM Tech Services). Neztic is listed as a direct peer.
Does Imagunet have an API?
Yes. GLPI 11 includes a new high-level API based on OpenAPI that coexists with the legacy API to facilitate gradual migration. This new API is more secure and flexible, enabling more robust integrations with other tools and the ability to send HTTP queries to automate workflows. GLPI also functions as an OAuth server, integrating secure authentication into APIs and inventory modules.
What industry is Imagunet in?
Imagunet's product category is Open Source IT Infrastructure Services. Its primary akta.pro industry code is BPAEAFAC, Application Maintenance & Support (AMS), with a secondary code of HDAEAIAH, Integration Monitoring, Observability & AIOps for Integration. Its NAICS code is 54151 and its SIC code is 7373.