Raldex Hospitality

What Raldex Hospitality does

Raldex Hospitality is a privately held hotel management and ownership company headquartered in Florence, SC. Founded in 1993, the company operates a portfolio of five branded hotel properties in a single market (Florence, SC) under two global franchise systems: Hilton Garden Inn, two Hampton Inn & Suites locations (Florence Center and North I-95), Holiday Inn Express & Suites, and Staybridge Suites. The portfolio spans limited-service, full-service, and extended-stay tiers, with combined meeting space of more than 6,600 square feet across Hilton Garden Inn and Staybridge Suites. Technology is limited to standard hotel property management and brand-integrated booking platforms; no proprietary technology, APIs, or AI systems are disclosed.

Revenue is generated primarily through room rentals, with secondary streams from meeting and event space rentals (Hilton Garden Inn offers over 4,000 sq ft; Staybridge Suites 2,600 sq ft), and food and beverage operations including The Garden Grille & Bar at Hilton Garden Inn and complimentary breakfast/dinner reception at Staybridge Suites. Pricing is not publicly disclosed; rooms are booked through the Hilton and IHG direct websites and loyalty programs (Honors, IHG Rewards). Go-to-market relies on brand-platform distribution, Hilton/IHG loyalty traffic, walk-ins, and community engagement events (First Responders Cookout, Haunted Hotel, Pee Dee IceCats hockey partnership) that drive direct bookings and local brand awareness.

Customer segments are diversified across business travelers from local employers (GE, Honda, McLeod Medical Center, ACS Technologies, State Farm, QVC), leisure travelers visiting regional attractions (Darlington Raceway, Lake Robinson, Myrtle Beach), sports teams and tournament participants, and meeting/event planners. The company employs 251-500 staff across its five properties and corporate office, led since October 2024 by CEO and President Chad Patterson, who has been with the company since 2008. Ownership remains privately held with no disclosed institutional investment.

Name

Raldex Hospitality

Legal name

Raldex Hospitality Group

Website

https://raldex.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

251–500 employees

Short description

Raldex Hospitality is a privately held Florence, SC hotel management company operating five branded Hilton and IHG properties serving business travelers, leisure guests, sports teams, and event planners in the I-95/I-20 corridor.

Ownership category

akta.pro rank

Product category

Hotel Management Services

NAICS

Hotels (except Casino Hotels) and Motels (72111), Traveler Accommodation (7211)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Hotels & Motels (7011)

akta.pro primary industry

Resort-Area Full-Service Hotels (Non–All-Inclusive) (THAGAAAD)

akta.pro secondary industry

Resort Convention Hotels (THAGALAC)

Keywords

• Hotel management services
• Branded hotel portfolio
• Extended stay accommodations
• Meeting event venues
• Hospitality operations

Headquarters

HQ city

Florence

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Hotel Room Revenue: Primary revenue from room rentals across 5 properties under Hilton and IHG brands. Rooms range from standard hotel rooms to extended-stay suites.
2. Meeting and Event Space Rental: Revenue from renting meeting rooms, ballrooms, and event spaces. Hilton Garden Inn offers over 4000 square feet of meeting space; Staybridge Suites offers 2600 square feet including grand ballroom and breakout rooms.
3. Food and Beverage: Revenue from on-site restaurants and dining facilities including The Garden Grille & Bar at Hilton Garden Inn and complimentary breakfast/dinner services at extended-stay properties.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Raldex Hospitality is a private hotel management company operating five branded properties in Florence, SC under Hilton and IHG franchises: Hilton Garden Inn, two Hampton Inn & Suites locations (Florence Center and North I-95), Holiday Inn Express & Suites, and Staybridge Suites. The portfolio spans full-service, limited-service, and extended-stay segments, offering guest rooms, on-site dining, meeting and event space, and business amenities to business and leisure travelers in the Florence area.

Product overview

Raldex Hospitality is a hotel management company operating a portfolio of five hotels under four major brand franchises in Florence, SC: Hilton Garden Inn, Hampton Inn & Suites (two locations - Florence Center and North I-95), Holiday Inn Express & Suites, and Staybridge Suites. The portfolio includes both limited-service and extended-stay properties, offering various amenities including business centers, meeting spaces, pools, and dining options to serve both business and leisure travelers. Founded in 1993 and headquartered in Florence, SC, the company is led by CEO and President Chad Patterson as of October 2024.

Differentiator

Problem solved

Functional benefit

Products and services

• Hilton Garden Inn Florence Full-service hotel offering guest rooms, complimentary internet access, business center, indoor pool, fitness center, The Garden Grille & Bar restaurant, and over 4,000 square feet of meeting space for events and meetings. Targeted at business and leisure travelers visiting Florence, SC.
• Hampton Inn & Suites Florence Center Limited-service hotel with 82 rooms including accessible rooms, featuring Hampton beds, complimentary internet, 24-hour business center, meeting room with A/V capabilities for up to 40 guests, and outdoor pool with whirlpool. Located near Florence Center, Magnolia Mall, and Regal Swamp Fox Theatre.
• Hampton Inn & Suites Florence North I-95 Limited-service hotel with 136 rooms located off Interstate 95 and US Hwy 52. Features 24-hour business center, meeting/banquet areas accommodating up to 150 banquet-style and 200+ theatre-style, fitness center, and indoor saltwater swimming pool. Geared toward groups, business executives, and vacationers including race fans visiting Darlington Raceway.
• Holiday Inn Express & Suites Florence Center Limited-service hotel at the intersection of I-95 and I-20 near the Florence Center. Features business center and complimentary wireless internet access. Serves business travelers visiting nearby employers including General Electric, Honda, McLeod Medical Center, ACS Technologies, State Farm Insurance, and QVC.
• Staybridge Suites Florence Extended-stay hotel at 150 Westpark Drive, Florence, SC, offering spacious two-bedroom, one-bedroom, and studio suites with designer kitchens. Includes complimentary hot breakfast buffet and dinner reception, 2,600 square feet of meeting space including grand ballroom and breakout rooms, outdoor pavilion with pool, wading sun deck, and fountains. Targeted at extended-stay business and leisure guests.

Quantifiable outcome

• Top 5% of Hilton Garden Inn brand nationally for guest satisfaction
• +2 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Pee Dee IceCatscoreStrategic or Co-development Partner · 7 October 2025Raldex Hospitality serves as the official host properties for the Pee Dee IceCats hockey team and their visiting teams. The Hampton Inn & Suites Florence Center is the home base for visiting players and referees. Raldex hosted a Meet & Greet event at Staybridge Suites for fans to meet players and pick up season tickets.
• FlavorTown Eats & EventscoreOthersCatering partner operated by Raldex's own Kirby Anderson (Corporate Sales & Promotion). Provides Southern-inspired menu including BBQ, mac and cheese, cowboy beans, slaw, green beans, and banana pudding for Raldex community events including the First Responders Cookout Luncheon.
• Florence CenterminorOthersProvides parking for Raldex's annual First Responders Cookout Luncheon event. Located near Raldex hotel properties.
• Florence Police DepartmentcoreOthersAnnual honoree and participant in Raldex's First Responders Cookout Luncheon. Chief Allen Heidler, Director since 2014, has praised the event as a morale booster for officers.
• McLeod Health / McLeod FoundationcoreStrategic or Co-development PartnerCommunity charitable partner for healthcare initiatives. Raldex donated $2,200 to McLeod Foundation for 3D Mammography. Team members wore pink to support the cause and raised money through selling ribbons, flowers, and donation cards.

Scale indicators5 records

Recent moves13 records

Expansion highlights5 records

Broad incumbents

• Aimbridge Hospitality: Largest third-party hotel management company in North America, operating franchise and independent properties across all major brands. Mirrors Raldex's franchise-operator business model at vastly greater scale.
• Hilton Worldwide: One of the largest global hotel franchisors whose brands (Hilton Garden Inn, Hampton) Raldex operates under. Indirect relationship as franchisor shaping Raldex's demand and standards.
• IHG Hotels & Resorts: Global hotel franchisor whose brands (Holiday Inn Express, Staybridge) Raldex operates under. Indirect relationship as franchisor that defines distribution and standards for the IHG portion of the portfolio.

Direct peers

• Intermountain Management: Privately held third-party hotel management company operating franchised properties across Hilton, IHG, Marriott, and other brands. Highly comparable ownership-operator profile to Raldex.
• Crescent Hotels & Resorts: Hotel management and ownership company operating franchised full-service, select-service, and extended-stay properties under major brands. Directly comparable to Raldex's multi-brand franchise model.
• Remington Hospitality: Operator and owner of franchised hotels across Hilton, IHG, and Marriott brands, with emphasis on full-service and extended-stay segments. Directly comparable multi-brand franchise portfolio.
• Waterford Hotel Group: Family-owned hotel management and ownership company operating franchised Hilton, IHG, and Marriott properties in secondary and tertiary markets. Comparable private operator with multi-brand franchise exposure.
• Pyramid Hotel Group: Privately held hotel management company operating franchised full-service and select-service properties under major brands. Comparable third-party franchise management model.
• Schahet Hotels: Family-owned hotel ownership and management company operating franchised properties under Hilton, IHG, and Marriott brands in secondary markets. Comparable regional multi-brand operator.
• Hospitality Ventures Management Group (HVMG): Hotel management and ownership company operating franchised Hilton, IHG, and Marriott properties with focus on full-service, select-service, and extended-stay. Comparable franchise-operator model with secondary-market exposure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Raldex Hospitality