Klik.Solutions

What Klik.Solutions does

Klik.Solutions is a privately held managed security service provider (MSSP) headquartered in Baltimore, MD, with regional offices in Miami, FL, Austin, TX, and Washington, DC, and international operations in Kyiv, Ukraine and Amsterdam, Netherlands. Founded in 2015 (per legal records; firmographic data lists 2012), the company delivers managed IT support, cybersecurity (SOC/MDR/EDR/SIEM), hybrid cloud infrastructure, data analytics, and strategic advisory services to SMB and mid-market customers concentrated in regulated verticals including healthcare, legal, accounting/finance, construction, nonprofits, and transportation/logistics.

The technical platform is built primarily on partner stacks (Microsoft 365 and Azure for productivity and identity, Sophos/Cisco/Fortinet for security, Dell and HPE Aruba for infrastructure, XCP-ng for virtualization) with proprietary wrappers including the Klik Command Center (integrating five IT management systems), the IT Success & Visibility Platform (executive reporting), a 24/7 dual NOC/SOC operation, the Klik Cloud Stack, and a Klik Analytics sub-brand. The company holds SOC 2 Type II, AICPA, and MSPCV certifications, and has been recognized on the CRN MSP 500 (2024) and Inc. 5000 (2024) lists.

The business model is primarily subscription-based managed services, sold through a sales-led, consultative GTM targeting customers with 10+ employees in the Mid-Atlantic, Southeast, and Texas. Services are packaged into three tiers (MSP Complete, MSP Complete Advanced, MSP Complete Plus) with optional add-ons and quoted on a per-client basis. Lead generation combines content marketing (500+ blog posts, white papers, Klik TV, K.O. Podcast), SEO, the Klik Connect annual summit, free IT audits, and a $100 gift-card referral program. Customer count is reported at 100+, with documented case-study outcomes of $17K and $47K in client IT cost savings.

Name

Klik.Solutions

Legal name

Klik Solutions, LLC

Website

https://klik.solutions

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Klik.Solutions is a Baltimore-based MSSP delivering managed IT, cybersecurity, cloud infrastructure, and data analytics services to SMB and mid-market customers in healthcare, legal, construction, and other regulated verticals, with US, Ukrainian, and Dutch operations.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH), Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings) (BPAEAIAD)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud infrastructure
• Managed security operations
• Data analytics consulting

Headquarters

HQ city

Baltimore

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Services (Recurring): Monthly recurring managed IT support subscriptions covering endpoint management, network monitoring, security, and helpdesk. Delivered through tiered service packages (MSP Complete, MSP Complete Advanced, MSP Complete Plus) with SLA-backed response times. Revenue is subscription-based, recurring monthly or annual billing.
2. Managed Security Services: SOC-as-a-service, MDR, EDR, SIEM, and security monitoring delivered as part of managed packages or add-on subscriptions. Includes 24/7 security operations, incident response, and compliance management.
3. Cloud & Infrastructure Services: Azure managed services, hybrid cloud hosting, virtualization (XCP-ng), cloud migration, and BCDR/disaster recovery services. May be bundled in packages or sold as standalone services.
4. Professional Services & Advisory: Strategic advisory including fractional CIO, QBR, technology roadmapping, network assessments, penetration testing, and senior technical advisor engagements. Typically one-time project or retainer-based.
5. Data & Analytics Services: Business intelligence, custom analytics, data governance, and data integration/engineering services delivered through Klik Analytics brand.
6. SaaS Cost Audit / Optimization: On-demand IT cost optimization and SaaS audit services targeting Microsoft 365, AWS, and Google Workspace environments. Revenue from consulting engagements.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels10 records

Core offering

Klik.Solutions provides fully managed IT, managed cybersecurity, cloud and infrastructure, data and analytics, and strategic advisory (vCIO) services to SMB and mid-market organizations under tiered subscription packages (MSP Complete, MSP Complete Advanced, MSP Complete Plus). Service delivery is anchored by 24/7/365 dual NOC/SOC operations, a proprietary Klik Command Center integrating five IT management systems, and an executive-facing IT Success & Visibility Platform, with a 90-day onboarding guarantee. The company serves vertical industries including healthcare, legal, accounting/finance, nonprofits, construction, and transportation/logistics from offices in Baltimore, Miami, Austin, Washington DC, Kyiv, and Amsterdam.

Product overview

Klik.Solutions is a managed security service provider (MSSP) offering a portfolio of integrated IT services organized around six core pillars: Managed IT & Support, Cybersecurity & SOC, Data & Analytics, Infrastructure & Cloud, Strategic Advisory, and Growth & Marketing. The company operates through three named service tier packages (MSP Complete, MSP Complete Advanced, MSP Complete Plus) that build on each other in breadth of security, cloud, and advisory coverage. Supporting these core pillars are specialized services including 24/7 NOC and SOC operations, Managed Detection & Response (MDR), endpoint protection, backup & disaster recovery, cloud migration, AI and automation platform support, and a dedicated Senior Technical Advisor practice. The company's data and analytics capabilities are delivered through a sub-brand, Klik Analytics (klikanalytics.co), while community engagement is fostered through Klik Connect (an annual summit), Klik TV (video blog), and the K.O. Podcast. Klik.Solutions serves clients across Baltimore (headquarters with Tier 3+ data center), Miami, Austin, and Kyiv, with a global MSSP footprint serving SMB and enterprise clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT & Support Comprehensive, lifecycle-based IT support and endpoint management built around proactive strategy, centralized operations, and QBR-aligned service delivery for SMB and mid-market organizations.
• Cybersecurity & SOC Managed security services including a 24/7 Security Operations Center (SOC), Managed Detection & Response (MDR), enterprise endpoint protection, cloud security & compliance, security incident response, and security awareness training for SMB and mid-market organizations.
• Data & Analytics Expert guidance in analytics, reporting, and visualizations, including Business Intelligence & Custom Analytics, Data Governance & Compliance, and Data Integration & Engineering for organizations seeking data-driven decision support.
• Infrastructure & Cloud Hybrid cloud hosting, PaaS applications, and multi-cloud services backed by built-in backup, compliance, and BCDR readiness, covering enterprise identity & access management, infrastructure monitoring, XCP-ng virtualization, and infrastructure governance & automation.
• Strategic Advisory Turnkey strategic guidance for IT, growth, and compliance, including executive planning, maturity road mapping, and fractional leadership support (vCIO) for SMB and mid-market organizations.
• Growth & Marketing Digital footprint management including tailored web platforms, performance-focused SEO, and scalable growth infrastructure for organizations seeking to build, manage, and optimize their digital presence.
• 24/7 Network Operations Center (NOC) Round-the-clock network operations center providing continuous monitoring and management of client infrastructure for organizations requiring 24/7 operational oversight.
• 24/7 Security Operations Center (SOC) Continuous 24/7/365 security monitoring and threat detection through a dedicated security operations center for organizations requiring enterprise-grade cyber defense.
• Managed Detection & Response (MDR) Managed detection and response service providing active threat hunting, real-time alerting, and incident response for organizations requiring advanced cyber threat defense.
• Enterprise Endpoint Protection Advanced endpoint security solutions protecting workstations, servers, and mobile devices from cyber threats for organizations seeking enterprise-grade endpoint defense.
• Cloud Security & Compliance Cloud-native security and compliance services to protect cloud environments and ensure regulatory adherence for organizations operating in regulated industries.
• Security Incident Response Incident response services to help organizations contain, eradicate, and recover from security breaches through rapid, expert-led remediation.
• Security Awareness & Protection Security awareness training and phishing simulation to educate employees and strengthen organizational cyber resilience against social engineering attacks.
• Comprehensive Backup & Disaster Recovery Business continuity solutions including comprehensive backup and disaster recovery (BCDR) services to minimize downtime and data loss, supported by Klik's Kyiv operations.
• Onsite IT Support Services Physical on-site IT support delivered by technical engineers for issues requiring hands-on remediation at client locations.
• Fractional CIO & Strategic Advisory Fractional CIO and strategic advisory services providing executive-level IT leadership without the cost of a full-time hire for organizations needing senior IT strategy.
• IT Success & Visibility Platform IT success and visibility platform providing executive dashboards and KPI reporting to align IT performance with business outcomes for leadership stakeholders.
• MSP Complete Entry-level managed IT service package including premium SLA, 24x7 service desk, proactive monitoring, and secure password vault, with optional security and cloud add-ons.
• MSP Complete Advanced Mid-tier managed IT package building on MSP Complete with EDR, advanced threat detection, ATP email security (Plan 1), and quarterly strategic roadmapping.
• MSP Complete Plus Top-tier managed IT package with full ATP email security (Plan 2), advanced threat response, and the most comprehensive security and cloud coverage.
• Edge Infrastructure as a Service Edge computing infrastructure services for distributed, low-latency processing at the network edge for organizations requiring distributed compute.
• Enterprise Solutions Enterprise-grade IT solutions tailored for large organizations with complex infrastructure and security requirements.
• AI and Automation Platform Support Support services for AI and automation platforms, helping clients implement and manage AI-driven business workflows.
• Senior Technical Advisor (Infrastructure & Architecture Advisory) Senior technical advisory service providing infrastructure assessments, solution architecture design, project scoping, and technical validation for complex technology decisions.
• CyberWatch Continuous cybersecurity monitoring and alerting service providing real-time threat intelligence and protective monitoring for organizations needing ongoing cyber visibility.
• Dark Web Scan Dark web monitoring and scanning service to detect compromised credentials and stolen data before it can be exploited by attackers.
• Klik Analytics Data analytics sub-brand of Klik.Solutions offering AI, automation, and analytics solutions for actionable business insights, strategic decision-making, and operational optimization.

Quantifiable outcome

• 110,029 tickets closed during 2025
• +5 more outcomes

Named customers9 records

Segments9 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationKlik Solutions is a Microsoft partner offering Microsoft 365, Azure, and related Microsoft solutions. Services include Azure managed services, Microsoft Office 365 managed services, Azure Active Directory Premium, and Teams implementations.
• SophoscoreTechnology or IntegrationSophos is listed as a partner providing endpoint protection, MDR, and cybersecurity technology integrated into Klik's managed security services.
• CiscocoreTechnology or IntegrationCisco partnership delivers networking, security, and collaboration technology solutions as part of Klik's managed IT and cybersecurity offerings.
• Dell TechnologiescoreTechnology or IntegrationDell partnership provides hardware, servers, and infrastructure solutions integrated into Klik's managed IT and data center services.
• FortinetcoreTechnology or IntegrationFortinet partnership delivers next-generation firewall, network security, and unified threat management integrated into Klik's cybersecurity services.
• HPE Aruba NetworkingcoreTechnology or IntegrationHPE Aruba Networking partnership provides enterprise networking, wireless, and edge networking solutions for Klik's managed IT customers.
• ThreatDefencecoreTechnology or IntegrationThreatDefence partnership delivers advanced threat intelligence, SIEM, and security analytics integrated into Klik's SOC services.
• CliominorGTM or Marketing PartnerKlik partners with Clio (legal practice management software) to deliver integrated IT solutions for law firms, combining Klik's managed IT with Clio's legal software platform.
• Chamber of CommerceminorOthersKlik Solutions maintains membership and partnership with the Chamber of Commerce, supporting local business community engagement.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Ntiva: Mid-market managed IT, cybersecurity, and cloud services provider with a strong US East Coast presence and tiered managed service offerings, directly comparable to Klik's MSP Complete package structure and verticalized approach.
• Abacus Group: Managed IT and cybersecurity provider focused on alternative investment and financial services firms, with a vCIO-style advisory model that closely mirrors Klik's strategic advisory and regulated-vertical positioning.
• Thrive: Next-gen managed services provider offering managed IT, cybersecurity (MDR/SOC), and cloud services to mid-market clients, with similar subscription-based packaging and SOC/NOC delivery to Klik.
• Dataprise: Mid-market MSP/MSSP providing managed IT, cybersecurity, and cloud services to SMB and enterprise clients across the US. Highly comparable to Klik in service portfolio, target customer, and recurring revenue model.
• Corsica Technologies: Mid-Atlantic and Southeast US managed IT and cybersecurity provider serving SMB/mid-market with managed services, MDR, and vCIO advisory, directly overlapping Klik's geographic and service footprint.
• Logically: Managed IT and cybersecurity services firm serving SMB and mid-market customers with a focus on 24/7 SOC, MDR, and co-managed IT, directly comparable to Klik's managed security and infrastructure stack.
• Buchanan Technologies (BSG): Managed IT services and support provider with helpdesk, NOC, and cloud services targeting SMB and mid-market, offering tiered managed service packages comparable to Klik's MSP Complete tiers.

Broad incumbents

• Secureworks: Global MSSP and managed security provider with broad MDR, SOC, and XDR capabilities; a much larger incumbent competing for the same mid-market managed security wallet as Klik.
• CompuCom (ODG/Blackstone portfolio): Large managed IT services and workplace solutions provider with end-user support, cloud, and managed security, representing the enterprise-tier incumbent that competes with Klik for mid-market and enterprise accounts.
• SHI International: Large IT solutions and managed services provider combining hardware/software resale with managed and professional services, competing for the same mid-market IT outsourcing budget as Klik.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/kliksolutionsit
• YouTubeyoutube.com/channel/UCao6V1Pqt5I465gzG-Uzi6w
• Facebookfacebook.com/klik.solutionsITservices
• LinkedInlinkedin.com/company/2645189
• Instagraminstagram.com/kliksolutions
• TikToktiktok.com/@klik_tok1

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Klik.Solutions