What INTEGRAMEDICA does

IntegraMédica S.A. is a Chilean outpatient healthcare network operating 38 medical centers across Chile, from the Santiago Metropolitan Region to regional cities including Viña del Mar, La Serena, Coquimbo, Copiapó, Rancagua, Talca, and BíoBío. Founded in 1994 and headquartered in Rancagua, the company delivers general and specialist consultations across more than 20 in-person specialties (general medicine, traumatology, cardiology, dermatology, neurology, pediatrics, gynecology, ophthalmology, and others) and complements them with a dedicated dental clinic network, diagnostic imaging, an accredited clinical laboratory, and an outpatient surgery center in La Serena. Its digital layer consists of the Telemedicina Blua video consultation platform (available 365 days/year, 08:00–00:00 across 25+ specialties) and the Mi Portal Bupa patient application for scheduling, exam-result retrieval, and prescription downloads.

The business operates a multi-payer model serving Fonasa patients (tramos B, C, D), Isapre beneficiaries across all major private insurers, Bupa Chile members, and direct private-pay patients, with revenue generated through per-consultation fees, diagnostic and imaging services, dental procedures, and a portfolio of monthly subscription plans (Plan IntegraMédica 100%, Plan Ambulatorio, Plan Exámenes, Plan Dental Preventivo Familiar). Distribution is omnichannel: physical centers, a call center (600 636 6666), website/online booking, the mobile app, and telemedicine. IntegraMédica is a privately held subsidiary of Bupa Chile, one of the largest international health insurance companies, and operates under the Bupa umbrella alongside Bupa Seguros and other group products. The clinical laboratory holds accreditation from the Superintendencia de Salud, and the company has received external recognition including the 2024 Premio DEC — Distinguished Employers Chile and inclusion in the 2021 MERCO corporate reputation ranking.

Name

INTEGRAMEDICA

Legal name

IntegraMédica S.A.

Website

https://integramedica.cl

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

IntegraMédica is a Chilean outpatient healthcare network, subsidiary of Bupa Chile, operating 38 medical centers, dental clinics, an accredited laboratory, and telemedicine across Chile serving Fonasa, Isapre, Bupa, and private-pay patients.

Ownership category

akta.pro rank

Product category

Outpatient Healthcare Services

NAICS

Offices of Physicians (6211), Other Ambulatory Health Care Services (6219), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Urgent Care & On-Demand Virtual Visits (HLALAAAB)

akta.pro secondary industries

Membership/Subscription Concierge Virtual Care (HLALAAAH), Dental Teleconsultation Marketplaces (HLALALAL), Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD)

Keywords

• Outpatient medical centers
• Medical consultation services
• Diagnostic imaging services
• Telemedicine consultations
• Dental clinic services

Headquarters

HQ city

Rancagua

HQ country

Chile

HQ region

Latin America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Medical Consultations: Revenue from general and specialist physician consultations across 20+ specialties including general medicine, traumatology, cardiology, dermatology, neurology, pediatrics, gynecology, urology, ophthalmology, and more
2. Diagnostic Services: Laboratory tests and imaging services including X-rays, ultrasounds, and other diagnostic procedures
3. Dental Services: Dental clinics offering various treatments with promotional pricing and subscription dental plans
4. Subscription Plans (Convenios): Monthly/annual subscription plans including Plan IntegraMédica 100%, Plan Ambulatorio, Plan Exámenes, and Plan Dental Preventivo Familiar offering discounted or zero-cost services at network facilities
5. Telemedicine Services: Video consultations available across 25+ specialties, accessible via online booking system
6. Surgical Services: Outpatient surgery center services at IntegraMédica La Serena for minor surgical procedures

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

IntegraMédica operates a network of 38 outpatient medical centers across Chile delivering general and specialist physician consultations across 20+ specialties, laboratory and imaging diagnostic services, dental care, minor outpatient surgery, and telemedicine consultations. The company sells these services both on a fee-for-service basis to private-pay and insured patients (Fonasa, Isapres) and through recurring subscription plans (Convenios) that bundle access to its network at discounted or zero out-of-pocket cost.

Differentiator

Problem solved

Functional benefit

Brands

• Plan IntegraMédica 100%: Medical plan offering all medical services at IntegraMédica at zero cost.
• Plan Ambulatorio IntegraMédica
• Plan Exámenes IntegraMédica
• Plan Dental Preventivo Familiar
• Telemedicina Blua

Products and services

• Medical Consultations (General and Specialist) In-person physician consultations across 20+ medical specialties including general medicine, traumatology, cardiology, dermatology, neurology, pediatrics, gynecology, urology, ophthalmology, otolaryngology, gastroenterology, mental health, and aesthetic medicine, delivered at 38 medical centers across Chile to Fonasa, Isapre, Bupa, and private-pay patients.
• Diagnostic Services (Laboratory and Imaging) Clinical laboratory tests and diagnostic imaging procedures (including X-rays and ultrasounds) performed at IntegraMédica's accredited laboratory and imaging centers, with results accessible to patients through the Mi Portal Bupa app and the online results portal.
• Dental Services Dental consultations, treatments, and specialty procedures offered through IntegraMédica's network of dental clinics across Chile, available to patients on a pay-as-you-go basis, under the Plan Dental Preventivo Familiar subscription, or through dental promotions including a $0-cost initial diagnostic exam.
• Telemedicina Blua (Telemedicine Consultations) Video consultation platform connecting patients with physicians across 25+ medical specialties, available 08:00 to 00:00, 365 days a year including holidays, and bookable through the same online appointment system used for in-person visits.
• Plan IntegraMédica 100% Monthly subscription plan providing all IntegraMédica medical attention at $0 out-of-pocket cost at network facilities, priced in UF (Unidad de Fomento), calculated to $38,419.17 as of January 1, 2025.
• Plan Ambulatorio IntegraMédica Monthly subscription plan providing outpatient medical services at discounted rates through the IntegraMédica network.
• Plan Exámenes IntegraMédica Monthly subscription plan providing coverage for laboratory tests and diagnostic imaging procedures at IntegraMédica facilities.
• Plan Dental Preventivo Familiar Monthly family dental subscription plan offering preventive dental care benefits at IntegraMédica dental clinics.
• Medical Programs (Specialty Programs) Structured specialty care programs including Test Ados-2 and the Unidad de Dolor Crónico (Chronic Pain Unit), designed for patients needing standardized diagnostic and treatment pathways.
• Centro de Medicina Deportiva (Sports Medicine Center) Sports medicine service line at IntegraMédica Alto Las Condes providing evaluation, diagnosis, and treatment for sports-related pathologies as part of comprehensive wellness services.
• Centro de Cirugía Ambulatoria Mayor La Serena (Major Outpatient Surgery Center) Outpatient surgery service line at IntegraMédica La Serena enabling patients to recover health and life in less time through ambulatory surgical procedures.

Quantifiable outcome

• 38 strategically located care points from Metropolitan Region to regional Chile
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• TeletónminorStrategic or Co-development PartnerPartnership with Teletón foundation supporting rehabilitation services and healthcare access for patients in Chile
• EnelminorOthersRenewable energy certification partnership providing Sello Certificado de Energia Renovable no Convencional demonstrating commitment to sustainable operations
• Superintendencia de SaludcoreOthersGovernment regulatory body providing laboratory and facility accreditation ensuring compliance with Chilean healthcare standards
• Mutual de SeguridadminorOthersOccupational health and safety mutual providing Sello Mutual Aprobado for approved preventive protocols
• MERCO (Monitor Empresarial de Reputación Corporativa)minorOthersCorporate reputation monitoring organization that ranked IntegraMédica in its annual business reputation ranking for Chile
• DEC (Distinguished Employers Chile)minorOthersAssociation of responsible and sustainable companies that awarded IntegraMédica the 2024 DEC recognition for workplace excellence
• Better BrandsminorOthersSustainability initiative recognizing companies committed to responsible business practices and environmental stewardship
• Bupa ChilecoreStrategic or Co-development PartnerParent company and insurance provider integration. IntegraMédica is part of Bupa Chile, one of the largest international health insurance companies, providing integrated healthcare services to Bupa policyholders and operating under the Bupa umbrella brand

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• RedSalud: Chile's largest private ambulatory healthcare network, operating multiple medical and dental centers with Fonasa/Isapre affiliations and digital booking — directly comparable in scale, service mix, and patient segments to IntegraMédica.
• Centros Médicos UC Christus: Santiago-based outpatient network affiliated with the Pontifical Catholic University of Chile, offering multi-specialty consultations, diagnostics, and telemedicine — competing directly with IntegraMédica for insured and private patients.
• MegaSalud: Chilean outpatient medical center network focused on insured patients across multiple regions — directly comparable multi-specialty ambulatory offering and regional footprint to IntegraMédica.

Broad incumbents

• Clínica Alemana: Established Santiago clinic with a broad outpatient and inpatient portfolio, strong Isapre relationships, and digital scheduling — overlapping with IntegraMédica on multi-specialty ambulatory services, though with hospital capabilities.
• Clínica Las Condes: Premium Santiago-based hospital and outpatient network serving Isapre and private patients with multi-specialty coverage — competes with IntegraMédica for higher-income insured patients and specialty referrals.
• Banmédica: Major Chilean Isapre and outpatient provider with affiliated medical centers; comparable vertical integration model of insurance + ambulatory delivery similar to Bupa Chile / IntegraMédica.
• Vida Tres: Chilean health insurer and provider network offering outpatient services and provider networks — comparable in combining insurance and care delivery, and competing for the same Isapre patient segment.
• Bupa: International healthcare group and parent of IntegraMédica via Bupa Chile; operates clinics and providers globally and provides the strategic, capital, and brand backbone supporting IntegraMédica's growth.

Emerging players

• Helpmed (Chile): Chilean outpatient and home-care provider expanding multi-specialty consultation services — partially overlapping with IntegraMédica's ambulatory model in selected urban catchments.
• DentaLab: Chilean dental clinic chain offering preventive and cosmetic dental services with subscription-style plans — directly comparable to IntegraMédica's dental subscription line.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/integramedica
• YouTubeyoutube.com/c/integramedica
• LinkedInlinkedin.com/company/integramedica-s.a.
• Instagraminstagram.com/integramedicacl
• Facebookfacebook.com/Integramedica

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about INTEGRAMEDICA