Jewish Family Service of Metropolitan Detroit

What Jewish Family Service of Metropolitan Detroit does

Jewish Family Service of Metropolitan Detroit is a 501(c)(3) nonprofit human services organization founded in 1928 (with roots dating to 1889) and headquartered in West Bloomfield, Michigan, with a secondary office in Oak Park. Operating as a constituent agency of the Jewish Federation of Metropolitan Detroit, JFS delivers 30+ programs across three core service areas: older adult services, mental health and wellness, and basic needs assistance. The organization reaches 15,000+ community members annually, including 600+ Holocaust survivors and 400+ Orthodox Jewish families through its Lev Detroit sub-brand, supported by 1,000+ volunteers and a staff of 51–100 employees.

The organization's product portfolio includes geriatric care management (ElderCare Solutions), door-through-door transportation services (29,000+ annual rides across 79 zip codes), counseling services with multiple therapy modalities (CBT, EMDR, DBT, play therapy), school-based social work embedded in eight Jewish day schools, and specialized programs including Mind University (cognitive wellness), Caring Connections Neighborhood Hub (dementia respite, delivered in partnership with The J), A Single Soul (suicide prevention), and HUD Home Modification. Sub-brands include Lev Detroit for the Orthodox community, Mind University, and A Single Soul. Technology infrastructure relies on third-party platforms — Blackbaud for donations, ADP Workforce Now for HR, and eTapestry for tribute management — with no disclosed proprietary technology or AI capabilities.

Revenue is generated through a diversified mix: individual donations and tributes, government and foundation grants (Claims Conference, ACL/HHS, Community Foundation for Southeast Michigan, Ralph C. Wilson Jr. Foundation, Michigan Health Endowment Fund, BCBS of Michigan Foundation), sliding-scale client fees, insurance reimbursements (Medicaid, Medicare, Blue Cross Blue Shield), and planned giving/estate donations. JFS holds a 4-star Charity Navigator rating every year since 2013 and COA accreditation since 2016, and was appointed Midwest Administrator by the Claims Conference in 2019 to coordinate Holocaust survivor services across 15 states — a role that defines its regional scale.

Name

Jewish Family Service of Metropolitan Detroit

Legal name

Jewish Family Service of Metropolitan Detroit

Website

https://jfsdetroit.org

Company type

Private

Founded year

1928

Operating status

Operating

Headcount range

51–100 employees

Short description

Jewish Family Service of Metropolitan Detroit is a 501(c)(3) nonprofit founded in 1928 that delivers 30+ human services programs across older adult services, mental health, and basic needs, serving 15,000+ community members annually in metro Detroit and coordinating Holocaust survivor services across 15 midwestern states as Claims Conference Midwest Administrator.

Ownership category

akta.pro rank

Product category

Human Services

NAICS

Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro industry

PRIMARYBPAGAEAF

Elder Services & Aging Support

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYHLADALAK

Community Resources, Social Services & Transportation Coordination

Healthcare & Life Sciences/Elder Care & Long-Term Care/Senior Care Coordination & Case Management (Geriatric Care Management)

SECONDARYHLADAIAJ

Community-Based Senior Centers with Adult Day Services

Healthcare & Life Sciences/Elder Care & Long-Term Care/Adult Day Health Care & Senior Day Care

SECONDARYHLAFACAI

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers

Healthcare & Life Sciences/Healthcare Providers & Systems/Behavioral Health & Substance Use Treatment

SECONDARYHSABANAA

Social Adult Day Care (Non-Medical Supervision & Activities)

Home & Personal Services/Elder Care & In-Home Care Services/Adult Day Care & Senior Day Programs

Keywords

• Human services nonprofit
• Geriatric care management
• Mental health counseling
• Community social services
• Older adult services

Headquarters

HQ city

West Bloomfield

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Individual Donations and Tributes: Tax-deductible donations from individuals supporting the organization's mission, including tribute gifts in memory or honor of loved ones.
2. Grants and Government Funding: Funding from government agencies, foundations, and organizations including Claims Conference, federal grants, and state programs.
3. Client Fees and Insurance Reimbursements: Sliding-scale fees for services such as counseling, transportation, and ElderCare Solutions. Insurance billing for Medicaid, Medicare, Blue Cross Blue Shield, and major insurance companies.
4. Planned Giving and Estate Donations: Bequests, charitable remainder trusts, and other planned giving vehicles that provide long-term support.
5. Corporate and Foundation Grants: Support from foundations including Claims Conference, Community Foundation for Southeast Michigan, and various private foundations.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Jewish Family Service of Metropolitan Detroit is a 501(c)(3) nonprofit human services agency delivering more than 30 programs across older adult services, mental health and wellness, and basic needs assistance. Core offerings include geriatric care management (ElderCare Solutions), transportation, counseling, school-based social work, suicide prevention training, Holocaust survivor services, dementia respite, kosher meals, and home modifications, serving over 15,000 community members annually in metro Detroit and select midwestern states.

Product overview

Jewish Family Service of Metropolitan Detroit operates as a comprehensive human services organization offering 30+ programs centered around three core areas: older adult services, mental health and wellness, and basic needs assistance. The portfolio includes dedicated sub-brands like Lev Detroit for Orthodox community services and Mind University for cognitive wellness. Programs serve individuals across all ages, religions, and backgrounds, reaching over 15,000 community members annually. Key product lines include ElderCare Solutions for geriatric care management, transportation services (28,000+ annual rides), counseling with multiple therapy modalities, school-based social work, suicide prevention training, volunteer coordination, and donation/tribute management. The organization is accredited by COA and maintains a 4-star Charity Navigator rating.

Differentiator

Problem solved

Functional benefit

Brands

• Lev Detroit: An initiative of Jewish Family Service that offers comprehensive, accessible services specifically for members of Metro Detroit's Orthodox communities, including counseling, financial assistance, older adult support, school-based services, and seasonal assistance.
• Mind University
• A Single Soul

Products and services

• Caring Connections Neighborhood Hub

Quantifiable outcome

• 15,000+ community members served annually
• +5 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Eleven partnerships are on record, tiered core, major and minor.

• Jewish Federation of Metropolitan DetroitcoreStrategic or Co-development PartnerJFS is a constituent agency of the Jewish Federation of Metropolitan Detroit, the major instrument of Jewish philanthropy and volunteerism in the Detroit area. Federation provides operational support and coordinates community-wide initiatives.
• The J (JCC)majorStrategic or Co-development PartnerPartnership for Caring Connections Neighborhood Hub including Memory Cafe, movie events, and cognitive wellness classes.
• National Council of Jewish Women (NCJW)majorStrategic or Co-development PartnerPartnership for Kosher Meals on Wheels program providing nutritious meals to eligible older adults.
• Jewish Hospice & Chaplaincy NetworkmajorStrategic or Co-development PartnerPartnership for hospice volunteer program providing comfort and companionship to chronically and terminally ill individuals.
• SMARTbusminorChannel Partner/ Reseller/ DistributorTransportation partner for older adult mobility services.
• Alpha Omega Henry Schein Care Holocaust Survivors Oral Health ProgrammajorStrategic or Co-development PartnerDental services program for qualified Holocaust survivors with financial need.
• Safety Kid (Debbie Fox)majorStrategic or Co-development PartnerPartnership for child sexual abuse prevention program designed specifically for the Orthodox community with culturally sensitive tools.
• Fit For a KidminorStrategic or Co-development PartnerPartnership for school uniform financial assistance for qualifying Orthodox families.
• Jewish Senior LifemajorStrategic or Co-development PartnerJoint Yad b'Yad program for visiting Holocaust survivors.
• HAVENmajorStrategic or Co-development Partner24-hour crisis line partner for domestic abuse intervention services during after-hours.
• Alzheimer's AssociationmajorStrategic or Co-development PartnerCenter for Dementia Respite Innovation partner for Caring Connections Neighborhood Hub.

Scale indicators11 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Jewish Family Service of Los Angeles: Largest JFS agency in the U.S., serving LA with similar older adult services, mental health counseling, refugee resettlement, and case management. Most directly comparable peer by scope, mission, and operating model.
• Jewish Family and Children's Services (San Francisco): Bay Area JFS agency offering older adult services, mental health, and family support programs with comparable scale and diversified funding from grants, fees, and donations. Closely aligned structure and service mix.
• Jewish Family Service of New York: NYC-based JFS serving older adults, Holocaust survivors (German-Jewish/Austrian), and families with counseling and social services. Directly comparable in Holocaust survivor programming and elder care case management.
• Jewish Family Service of Colorado: Denver/Boulder-area nonsectarian JFS offering aging, mental health, and refugee services with similar sliding-scale and grant-funded model. Direct structural peer with comparable size and programming breadth.
• Jewish Family Service of Greater Philadelphia: Philadelphia-area JFS providing mental health, older adult, and family services with similar mixed-revenue model. Comparable program portfolio and constituent base including Holocaust survivor services.
• Jewish Family Service of San Diego: San Diego JFS offering counseling, senior services, and refugee resettlement. Comparable in mid-size agency profile, federally-funded refugee programs, and Claims Conference-aligned Holocaust survivor support.
• Jewish Family & Children's Service (Boston): Greater Boston JFS providing elder care, mental health, and youth services with comparable mixed funding. Similar mid-size profile with strong Holocaust survivor programming.

Broad incumbents

• Catholic Charities USA: National network of faith-based social service agencies providing similar older adult, mental health, basic needs, and case management services across the U.S. Broader scale but serves similar client populations with comparable service mix.
• Lutheran Services in America: National network of 300+ Lutheran social service organizations providing aging, behavioral health, and family services. Comparable faith-based nonprofit model with similar service breadth and reliance on government/grant funding.

Regional players

• Area Agency on Aging 1-B: Michigan-based regional aging services administrator that provides funding and coordination for older adult services in the same metro Detroit geography. Functions as both funder/partner and adjacent peer for aging-program comparison.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/jfs_detroit

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jewish Family Service of Metropolitan Detroit