What GoldMine Software does

GoldMine Software is a private CRM product line founded in 1989 and currently owned by Ivanti, Inc., headquartered in South Jordan, Utah. The platform serves small and medium businesses, sales organizations, finance and professional services firms, and select enterprises with a contact management, sales pipeline, forecasting, and marketing campaign management solution. Its product portfolio comprises GoldMine Premium (Windows-based on-premise CRM built on Microsoft SQL Server with perpetual licensing), GoldMine Cloud (subscription-based hosted deployment with Bring-Your-Own-License option), GoldMine Web (browser-based thin-client access bundled with Premium), and iGoldMine/GoldMine Mobile (iOS and Android applications). The product is extensible through partner-developed add-ons including qbGold for QuickBooks, QuoteWerks for proposal generation, IntelliClick for digital body language capture, Constant Contact for email marketing, and EarthLink Cloud Workspace for hosted desktop virtualization.

The business model combines one-time perpetual licenses (the company's primary differentiator, marketed as up to 70% cheaper than subscription-based CRM alternatives over a 5-year horizon) with a parallel cloud subscription offering, supplemented by third-party integration licensing and professional services delivered through a global network of 75+ certified GoldMine consultants. Distribution is hybrid: direct sales via website (Request Demo, Get a Quote), self-serve PLG-style assets (free test drive, cost comparison calculator, on-demand webinars), app-store distribution for mobile, and channel-led sales for mid-market and enterprise tiers. Marketing leverages content (blog, white papers, CRM Radio Today podcast), social channels, G2 Crowd reviews, and co-marketing with integration partners.

The company claims over 1 million users managing more than 1 billion relationships globally, operates from a single U.S. headquarters with no other disclosed offices, and has historically been associated with FrontRange Solutions (Milpitas, California) prior to its transition to Ivanti ownership by 2021. There is no publicly disclosed revenue, no venture funding, no acquisitions, and no AI/ML capabilities documented in the available data.

Name

GoldMine Software

Legal name

GoldMine (brand owned by Ivanti, Inc.)

Website

http://www.goldmine.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

251–500 employees

Short description

GoldMine Software is a long-standing SMB-focused CRM vendor (founded 1989, now owned by Ivanti) that sells contact management, sales pipeline, and forecasting software via perpetual licenses and cloud subscriptions, delivered through a 75+ certified consultant partner network.

Ownership category

akta.pro rank

Product category

Customer Relationship Management (CRM) Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Customer Success & Account Management CRM (HDAEAFAD)

Keywords

• Contact management software
• Sales forecasting tools
• Perpetual license CRM
• Marketing campaign management
• Mobile CRM applications

Headquarters

HQ city

South Jordan

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations

Revenue model

1. One-Time Perpetual License (Own-It Model): GoldMine offers a one-time purchase model where customers own their CRM software outright with no monthly fees or subscriptions. This perpetual license includes concurrent/shared licensing allowing multiple employees to share seats, reducing the number of licenses needed. The company claims customers save up to 70% compared to subscription-based alternatives, with dramatic cost reduction starting in year 2.
2. GoldMine Cloud Subscription: Cloud-based subscription option available for customers preferring not to host the software themselves. Provides flexible sign-up options including BYOL (Bring Your Own License) hosting or monthly/annual subscription terms.
3. Add-On Products and Integrations: Revenue generated from add-on products including qbGold (QuickBooks integration), integration with QuoteWerks, IntelliClick, ConnectLeader, RIVA, Summit Financing, and other third-party applications. Some add-ons are developed by GoldMine while others are from certified partners.
4. Professional Services via Partner Network: GoldMine's network of over 75 certified consultants provides fee-based services including installation, data migration, customization, training, and ongoing support.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

GoldMine Software develops and sells a Windows-based CRM platform that helps businesses manage contacts, track sales pipelines, run marketing campaigns, and forecast revenue. The product is offered in two deployment models: GoldMine Premium Edition as an on-premise perpetual license, and GoldMine Cloud as a hosted subscription. Extended access is provided through GoldMine Web (browser-based thin client) and GoldMine Mobile (iOS and Android apps), with add-on integrations for QuickBooks, Constant Contact, QuoteWerks, and other business applications.

Product overview

GoldMine Software offers a CRM platform with two deployment options: GoldMine Premium (owned perpetual license) and GoldMine Cloud (subscription). The core GoldMine Premium platform provides contact management, dashboards, sales forecasting, custom fields, email linking, and marketing campaign management. Access to the platform is extended through GoldMine Web (browser-based thin client) and iGoldMine (mobile app for iOS/Android). The product portfolio includes GoldMine Add-Ons, a collection of partner-developed integrations including qbGold for QuickBooks accounting synchronization, Constant Contact for email marketing, QuoteWerks for sales quotes, and IntelliClick for marketing automation. GoldMine Connect provides the cloud connectivity infrastructure enabling GoldMine Web access.

Differentiator

Problem solved

Functional benefit

Brands

• GoldMine Premium: The on-premise Windows CRM solution with full features and customization capabilities.
• GoldMine Cloud
• iGoldMine
• GoldMine Web
• GoldMine Mobile

Products and services

• GoldMine Premium Flagship Windows-based CRM platform offering all-in-one contact management, real-time customizable dashboards, sales forecasting, custom fields and templates, email linking, calendar synchronization, and marketing campaign management. Sold primarily as a perpetual license to SMBs, mid-size organizations, and enterprises.
• GoldMine Cloud Cloud-hosted version of GoldMine CRM providing the same features as the on-premise edition with flexible monthly or annual subscription terms. Includes Bring Your Own License (BYOL) hosting option. Targeted at businesses preferring not to host the software themselves.
• GoldMine Web Browser-based thin client access to the GoldMine Premium Edition database, requiring no software installation. Installed as part of the GoldMine Connect package. Designed for remote offices, teleworkers, and traveling users needing real-time access to GoldMine data.
• GoldMine Mobile (iGoldMine) Mobile application for iOS (iPhone, iPad) and Android devices providing touch-screen access to GoldMine contact management, sales opportunities, and calendar synchronization via Google Apps Business account.
• GoldMine Add-Ons Suite of integration add-on modules including qbGold (QuickBooks), Constant Contact, QuoteWerks, IntelliClick, ConnectLeader, and other partner-developed solutions that extend GoldMine CRM capabilities.
• qbGold (QuickBooks Integration) QuickBooks accounting integration add-on developed by The Trainers Advisory Network. Synchronizes customer and supplier data between GoldMine and QuickBooks, enables viewing invoices, orders, quotes, and payment tracking from within the CRM.

Quantifiable outcome

• Up to 70% cost savings compared to subscription-based CRM solutions
• +2 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature7 records

Partnerships

Four partnerships are on record, tiered core and minor.

• EarthLink (Cloud Workspace)coreTechnology or Integration · 19 June 2013GoldMine partnered with EarthLink to offer Cloud Workspace, a hosted desktop service that enables GoldMine users to transform their on-premise GoldMine instance into a secured cloud service. Cloud Workspace provides secure access from anywhere on any device and any high-speed Internet or private MPLS connection. The service is SSAE 16 compliant with 24x7 security monitoring and disaster recovery protection.
• Constant ContactcoreTechnology or IntegrationGoldMine offers a free integration with Constant Contact providing: ability to upload lists from GoldMine, download extensive campaign stats, capture individual recipient metrics (opened or not), and use an existing account or sign up from within GoldMine.
• The Trainers Advisory NetworkcoreImplementation/ SI/ Consulting PartnerThe Trainers (The Trainers Advisory Network) is a certified GoldMine partner that develops and maintains the qbGold integration for QuickBooks. They provide complete integration between GoldMine CRM and QuickBooks accounting systems. Joanne Wilson, founder of The Trainers, was honored at the 2019 Reseller Choice Awards.
• 1stDirect (QuoteWerks)minorChannel Partner/ Reseller/ Distributor1stDirect is a GoldMine Premier Elite Partner reseller offering QuoteWerks, a sales quote preparation tool with CRM integration for contacts, pipeline generation, tracking, and follow-up.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Act! (by Swiftpage): Long-standing SMB/desktop CRM with a perpetual-license heritage similar to GoldMine, also offering cloud and mobile access. Most directly comparable on product positioning, target buyer, and pricing model.
• Maximizer CRM: Mature SMB/contact-management CRM with hybrid on-premise and cloud deployment and strong sales-force-automation roots. Closely comparable to GoldMine on customer segment, contact-management focus, and customization depth.
• SugarCRM: Sales-rep-centric CRM offering on-premise, private-cloud, and public-cloud deployments, with strong customization and integrations. Comparable to GoldMine on configurable contact/sales pipeline functionality and mid-market focus.
• Zoho CRM: Aggressive freemium and affordable cloud CRM serving SMBs and mid-market with broad feature set (sales, marketing, service). Direct competitor to GoldMine on SMB pricing and feature breadth.
• Pipedrive: Cloud CRM purpose-built for SMB sales teams focused on pipeline management and activity-based selling. Highly comparable to GoldMine's core sales-tracking use case for small and mid-size sales organizations.

Broad incumbents

• HubSpot CRM: Dominant SMB-focused CRM platform with a free tier and tightly integrated marketing/sales/service hubs. Competes head-to-head with GoldMine in the SMB segment and represents the secular shift to cloud-native, freemium CRM.
• Microsoft Dynamics 365 Sales: Enterprise CRM tightly integrated with Office 365, Outlook, and the broader Microsoft stack that GoldMine also integrates with. Competes with GoldMine for enterprises seeking Microsoft-centric customer data platforms.
• Salesforce Sales Cloud: Global CRM market leader with broad portfolio serving companies from SMB to enterprise. Sets the competitive benchmark GoldMine explicitly references in its 70% cost-savings messaging.

Emerging players

• Insightly: Cloud-native CRM with project management features targeting SMBs, including native integrations with QuickBooks and Google Workspace. Overlaps GoldMine on SMB focus, integration ecosystem, and QuickBooks affinity.
• Freshsales (Freshworks): Modern cloud CRM with built-in AI (Freddy AI), telephony, and chat features aimed at SMBs. Comparable to GoldMine on SMB target market and contact/sales management, with significantly more AI/mobile depth.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/contactgoldmine
• YouTubeyoutube.com/channel/UCc22FOkZfcxDkqL4HfGG3KQ
• Facebookfacebook.com/goldminesoftware
• LinkedInlinkedin.com/company/goldmine-crm-software

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GoldMine Software