MicroAssist
MicroAssist is a privately held Austin, Texas firm founded in 1988 that provides digital accessibility services and custom eLearning development to federal and state government agencies, higher education institutions, and regulated private-sector enterprises.
- Company typePrivate
- Founded1988
- HeadquartersAustin, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What MicroAssist does
MicroAssist, Inc. is a privately held, Austin, Texas-based professional services firm founded in 1988 that operates two integrated practices: Digital Accessibility Services and Custom eLearning Development. The Digital Accessibility practice delivers independent WCAG 2.0/2.1 AA, Section 508, ADA Title II, and EN 301 549 audits, VPAT/Accessibility Conformance Report evaluations, document and PDF remediation, accessible website and application development, and accessibility training. The Custom eLearning practice provides end-to-end course design and authoring using Articulate Storyline, Rise, Captivate, and Lectora with SCORM/xAPI/AICC packaging, LMS consulting and implementation, staff augmentation, managed learning services, and learning translation/localization. The firm also offers classroom training, public-safety technology products (Sex Offender Registry, RTL Connect), and an AI-augmented SaaS product called Policy Accelerator with AI Assist for ICT procurement compliance.
MicroAssist serves federal and state government agencies (including the VA, Defense Health Agency, Texas DSHS, HHSC, Department of Public Safety, and Office of the Attorney General), higher education institutions (Texas A&M, University of Texas, New Jersey Department of Education), and regulated private-sector enterprises (Rackspace, National Instruments, VISA, Check Point, KnowBe4, Eightfold, Washington Trust Bank, Carnival Cruise). Distribution is almost exclusively direct sales; the firm holds a GSA Schedule and five Texas DIR cooperative contracts that streamline public-sector procurement and eliminate competitive RFP requirements for many Texas and federal buyers. Pricing is project-based with multi-year contracts on managed engagements, no public rate card, and no self-serve channel.
The company reports 11-50 employees, is bootstrapped with no disclosed institutional investors or funding rounds, and is led by CEO Sanjay Nasta and COO Donald Twining. Revenue is not publicly disclosed. Its content assets include the Wall Street Journal-featured "Accessibility in the News" weekly newsletter and The Learning Dispatch blog, both curated as top-of-funnel demand generation into its services.
MicroAssist firmographics
Firmographics- Name
- MicroAssist
- Legal name
- Microassist, Inc.
- Website
- https://microassist.com
- Company type
- Private
- Founded year
- 1988
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- MicroAssist is a privately held Austin, Texas firm founded in 1988 that provides digital accessibility services and custom eLearning development to federal and state government agencies, higher education institutions, and regulated private-sector enterprises.
- Ownership category
- akta.pro rank
MicroAssist industry classification
Industry- Product category
- Digital Accessibility Consulting & Compliance Services
- NAICS
- Computer Systems Design and Related Services (54151), Software Publishers (513210)
- SIC
- Services-Educational Services (8200), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Assistive Technology (AT) & Accessible Learning Tools (EDALAGAB)
- akta.pro secondary industry
- Special Education & Accessibility-Optimized Digital Content (EDAGAEAJ)
Keywords
Where MicroAssist is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
MicroAssist business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Accessibility Services: Professional services revenue from accessibility audits, VPAT evaluation services, accessibility remediation for websites/applications/documents, and accessible website/application development. Services priced by project scope, page count, and complexity.
- Custom eLearning Development: Custom eLearning engagement covering full path from analysis to deployed course. Revenue from instructional design, storyboarding, authoring tool development, custom interactions, voiceover production, and LMS deployment. Clients own source files at project close.
- Managed Learning Services: Ongoing operation of client training functions including strategy, curriculum, delivery, vendor management, and reporting. Multi-year engagements with dedicated program office and single point of accountability.
- Training Staff Augmentation: Placement of vetted L&D professionals including instructional designers, eLearning developers, accessibility specialists, multimedia producers, and project managers working under client direction.
- Accessibility Training: Classroom and online courses on document, mobile, and web accessibility covering WCAG 2.0/2.1 Level AA, Section 508/Section 504 compliance. Offerings include Introduction to Accessibility, PDF Accessibility Fundamentals, and developer workshops.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Multi-year contract | Document Remediation - Complexity-based pricing |
| Other | Multi-year contract | VPAT Audit Services |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
MicroAssist product offering
Product offeringCore offering
MicroAssist provides digital accessibility services (audits, VPAT/ACR evaluation, remediation for websites, applications, and documents, accessible website development, and accessibility training) and custom eLearning development (course design, managed learning services, training staff augmentation, LMS solutions, and translation/localization) primarily to U.S. government agencies, higher education institutions, and regulated private-sector organizations. The company also sells Policy Accelerator with AI Assist, a configurable AI-augmented software solution for public entities to manage ICT procurement accessibility compliance.
Product overview
MicroAssist operates as a dual-practice company offering Digital Accessibility Services and Custom eLearning Development as its two core service lines. The Digital Accessibility practice includes accessibility audits, VPAT audit and testing services, accessibility remediation, document and PDF remediation, accessible website and application development, accessible eLearning development, accessibility training, and the Policy Accelerator with AI Assist software. The Custom eLearning Development practice includes custom course development, managed learning services, training staff augmentation, LMS solutions, and learning translation/localization. Additional offerings include classroom training and public safety technology solutions (Sex Offender Registry and RTL Connect). Government solutions are delivered through GSA and Texas DIR contract vehicles.
Differentiator
Problem solved
Functional benefit
Brands
- Policy Accelerator: AI-augmented procurement policy compliance solution for public entities managing ICT accessibility requirements.
Products and services
- Digital Accessibility Services Comprehensive suite of independent digital accessibility services including audits, remediation, VPAT evaluation, document services, website development, accessible eLearning, and training for organizations needing WCAG 2.0/2.1 AA and Section 508 compliance.
- Accessibility Audits Manual and automated accessibility testing services for websites, web applications, native applications, documents, mobile devices, tablets, themes, and training against WCAG 2.0/2.1 and Section 508 standards.
- VPAT Audit and Testing Services Independent VPAT audits and Accessibility Conformance Reports (ACRs) for ICT vendors selling to government agencies and enterprise buyers. Tests against WCAG 2.1 AA, Section 508, WCAG 2.2, and EN 301 549 standards.
- Accessibility Remediation Services Remediation services for websites, applications, and documents to bring digital assets into compliance with WCAG, Section 508, and other accessibility standards.
- Document and PDF Remediation Services Remediation of PDF documents, Microsoft Word, Excel, and PowerPoint files to meet Section 508, WCAG 2.1 AA, and PDF/UA requirements using a combination of manual and automated methods.
- Accessible Website and Application Development Design and development of accessible websites, mobile apps, and software applications built from the ground up following WCAG 2.x Level AA standards using HTML5, ARIA, and various frameworks.
- Accessible eLearning Development Custom eLearning development designed to meet Section 508 and WCAG 2.1 AA requirements from the storyboard stage, including new course builds, remediation of existing courses, and accessibility audits.
- Accessibility Training Classroom and online courses educating teams on WCAG 2.0/2.1 Level AA, Section 508/504, and other accessibility standards, including courses on PDF accessibility, web accessibility, document accessibility, and VPAT analysis.
- Policy Accelerator with AI Assist Configurable AI-augmented software solution designed to help public entities purchase, build, and maintain ICT responsibly, with AI-augmented ACR evaluation, procurement policy enforcement, and compliance reporting.
- Custom eLearning Development Design and production of custom training built specifically for one organization's workforce, processes, and systems, covering the full path from analysis to deployed course.
- Managed Learning Services Ongoing operation of an organization's training function by MicroAssist as an outside partner, covering strategy, curriculum, delivery, vendor management, and reporting across the full learning and development lifecycle.
- Training Staff Augmentation Access to vetted L&D professionals including instructional designers, eLearning developers, multimedia producers, accessibility specialists, and project managers who can join client projects within weeks.
- Learning Management System (LMS) Solutions LMS consulting and implementation services including selection, configuration, data migration, customization, HRIS/ERP integration, and accessibility verification.
- Learning Translation and Localization Adaptation of training content for global workforces including course content, technical manuals, infographics, user interface elements, and multimedia localization.
- Classroom Training Expert-led virtual and in-person training for government and corporate teams covering software, data analytics, accessibility, and productivity with small class sizes and hands-on practice.
- Sex Offender State Registry (SOR) Solution Public safety technology solution for state sex offender registry management.
- RTL Connect Solution for modernizing state data repositories, licensing, and registrations for public-sector entities.
Quantifiable outcome
- Automated testing tools only catch 20-40% of known accessibility issues; manual testing ensures complete analysis
- +1 more outcomes
Companies that use MicroAssist
Customer profileNamed customers24 records
Segments5 records
Ideal customer profiles5 records
MicroAssist technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability7 records
Feature4 records
MicroAssist partnerships and signals
Strategic signalScale indicators5 records
Recent moves5 records
Expansion highlights6 records
MicroAssist competitors and assessment
Company assessmentDirect peers
- TPGi (The Paciello Group): TPGi is a long-standing accessibility consultancy offering audits, VPATs, training, and remediation services. Its focus on WCAG, Section 508, and EN 301 549 and its enterprise/government customer base make it a near-direct competitor to MicroAssist's accessibility practice.
- CommonLook: CommonLook specializes in accessible PDF and document remediation, including PDF/UA validation tooling and services. It is a direct competitor to MicroAssist's document and PDF remediation line and shares the Section 508/PDF/UA customer base.
- Allyant (formerly SSB Bart Group): Allyant provides digital accessibility consulting, VPAT/ACR documentation, document remediation, and training to enterprise and government clients. Its document remediation and Section 508 service lines directly overlap MicroAssist's core accessibility offerings.
- Deque Systems: Deque provides manual and automated accessibility testing, VPAT authoring (AXE), training, and consulting against WCAG and Section 508. It competes head-to-head with MicroAssist for federal and enterprise accessibility engagements and shares the same independent-tooling positioning.
- Perkins Access: Perkins Access is the digital accessibility consulting arm of Perkins School for the Blind, offering audits, training, and remediation with deep expertise in disability and assistive technology. It overlaps MicroAssist on accessibility training, WCAG audits, and education-sector delivery.
- Accessibility Partners: Accessibility Partners is a boutique accessibility consultancy delivering audits, remediation, training, and policy work for higher education, government, and corporate clients — closely comparable in size, scope, and customer mix to MicroAssist.
- Bureau of Internet Accessibility (BoIA): BoIA is an accessibility consultancy offering audits, VPATs, remediation, and training for SMB through enterprise clients. Its service catalog and pricing model closely mirror MicroAssist's accessibility practice.
- Level Access: Level Access is the largest US independent digital accessibility services and platform firm, offering audits, VPATs, remediation, and accessibility software. It is the closest scaled direct competitor to MicroAssist across accessibility audits, remediation, and enterprise/government delivery.
Broad incumbents
- Siteimprove: Siteimprove is a broader digital governance platform (SEO, content quality, analytics) with an accessibility module including scanning, reporting, and remediation guidance. It competes as a platform play overlapping MicroAssist's accessibility monitoring and remediation services for enterprise buyers.
Emerging players
- AudioEye: AudioEye sells an automated accessibility overlay and monitoring platform used by enterprise and government buyers as a lower-cost alternative to manual audits. It competes with MicroAssist on the procurement side, particularly for organizations weighing overlays vs. independent audits.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key highlights7 records
Customer concentration
MicroAssist social profiles
Digital presenceMicroAssist compliance and trust
Trust signalCompliance8 records
MicroAssist financial estimates
Financial estimateRevenue estimate
Valuation estimate
MicroAssist leadership team
Management profileNumber of profiles
Profiles2 records
MicroAssist funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MicroAssist M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MicroAssist
What does MicroAssist do?
MicroAssist provides digital accessibility services (audits, VPAT/ACR evaluation, remediation for websites, applications, and documents, accessible website development, and accessibility training) and custom eLearning development (course design, managed learning services, training staff augmentation, LMS solutions, and translation/localization) primarily to U.S. government agencies, higher education institutions, and regulated private-sector organizations. The company also sells Policy Accelerator with AI Assist, a configurable AI-augmented software solution for public entities to manage ICT procurement accessibility compliance.
Is MicroAssist a public or private company?
MicroAssist is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MicroAssist founded?
MicroAssist was founded in 1988. It employs 11 to 50 people.
Where is MicroAssist based?
MicroAssist is headquartered in Austin, United States, in the North America region.
How does MicroAssist make money?
Five revenue lines are on record. Accessibility Services are the primary driver. The others are custom eLearning Development, managed Learning Services, training Staff Augmentation and accessibility Training.
Who are MicroAssist's main competitors?
Direct peers on record are TPGi (The Paciello Group), CommonLook, Allyant (formerly SSB Bart Group), Deque Systems, Perkins Access, Accessibility Partners, Bureau of Internet Accessibility (BoIA) and Level Access. Siteimprove is listed as a broad incumbent. AudioEye is listed as an emerging player.
Does MicroAssist have an API?
No public API is recorded for MicroAssist.
What industry is MicroAssist in?
MicroAssist's product category is Digital Accessibility Consulting & Compliance Services. Its primary akta.pro industry code is EDALAGAB, Assistive Technology (AT) & Accessible Learning Tools, with a secondary code of EDAGAEAJ, Special Education & Accessibility-Optimized Digital Content. Its NAICS code is 54151 and its SIC code is 8200.