Smartcom
Smartcom is a privately held Bulgarian telecommunications solutions and professional services company founded in 1995, delivering optical transport networks, network integration, outsourced support, and proprietary hardware (xCPE, Synapse, FiberEye) to carriers, large enterprises, data centers, and utilities across EMEA.
- Company typePrivate
- Founded1995
- HeadquartersSofia, Bulgaria
- Headcount51–100
- GTM typeB2B
- OfferingServices
Smartcom firmographics
Firmographics- Name
- Smartcom
- Legal name
- Smartcom-Bulgaria AD (Смартком-България АД)
- Website
- https://smartcom.bg
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Smartcom is a privately held Bulgarian telecommunications solutions and professional services company founded in 1995, delivering optical transport networks, network integration, outsourced support, and proprietary hardware (xCPE, Synapse, FiberEye) to carriers, large enterprises, data centers, and utilities across EMEA.
- Ownership category
- akta.pro rank
Smartcom industry classification
Industry- Product category
- Telecommunications Infrastructure Services
- NAICS
- Communications Equipment Manufacturing (3342), Other Communications Equipment Manufacturing (33429), Telephone Apparatus Manufacturing (33421), Radio and Television Broadcasting and Wireless Communications Equipment Manufacturing (33422), All Other Telecommunications (5178), Other Communications Equipment Manufacturing (334290)
- SIC
- Communications Equipment, Nec (3669), Telephone & Telegraph Apparatus (3661), Services-Telephone Interconnect Systems (7385), Communications Services, Nec (4899), Computer Communications Equipment (3576)
- akta.pro primary industry
- Smart Grid Communications Networks (RF Mesh, PLC, Fiber, Cellular) (EUAEANAB)
Keywords
Where Smartcom is headquartered
LocationHeadquarters
- HQ city
- Sofia
- HQ country
- Bulgaria
- HQ region
- Europe
Offices6 records
Markets served
Smartcom business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Professional Services: Core revenue stream including terrestrial and subsea transmission network deployment, network integration, outsourced support and maintenance, and turnkey telecom facilities construction. Services are provided globally across EMEA region.
- Hardware Product Sales: Sale of proprietary hardware products including xCPE home gateways, Smartcom Synapse edge devices, and FiberEye monitoring systems. Products are tailored to customer specifications.
- Software Applications and Development: Custom telecom application development and integration services, along with ready applications from the Converged App Store.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Smartcom product offering
Product offeringCore offering
Smartcom provides professional services and proprietary products for telecommunications operators and large enterprises, including optical transport network deployment (terrestrial and subsea DWDM), network integration, outsourced support and maintenance, and turnkey telecom facility construction. Its proprietary product portfolio includes the Smartcom xCPE home gateway, Smartcom Synapse IoT edge device, Smartcom FiberEye outside-plant monitoring system, and Converged Telecom Applications built on Oracle OCCAS.
Product overview
Smartcom is a telecommunications and electronics technology company delivering solutions and professional services across optical transport networks, IP networking, and service applications. The product portfolio is organized as a platform-plus-modules architecture centered on three core products: Smartcom xCPE (customizable home gateway with Wi-Fi 6 and 5G FWA for telecom operators), Smartcom Synapse (modular IoT edge device for utilities and smart metering), and Converged Telecom Applications (custom telecom apps built on Oracle OCCAS including voice, VPN, numbering, ringback tones, IVR, and conferencing). Supporting these are Smartcom FiberEye (cable monitoring system), Product Development and Prototyping Services (industrial electronics), and professional services including Terrestrial/Subsea Transmission Networks, Network Integration, Outsourced Support and Maintenance, and Turnkey Telecom Facilities. The nanoelectronics division develops Process Design Kits for EDA. The portfolio serves communications service providers, large enterprises, data centers, and utilities primarily in the EMEA region.
Differentiator
Problem solved
Functional benefit
Brands
- Smartcom xCPE: Customizable home gateway for telecom operators with Wi-Fi 6 and 5G FWA that monitors Quality of Experience of the customer at home
- Smartcom Synapse
- Smartcom Converged App Store
- Smartcom FiberEye
- Nanoelectronics
Products and services
- Smartcom xCPE Customizable home gateway for telecom operators featuring Wi-Fi 6 and 5G FWA, Quality of Experience analytics, whole home coverage via satellite devices, family control, home network security, and TR-069 remote management on a secure Linux distribution.
- Smartcom Synapse
Quantifiable outcome
- FiberEye system paid for itself within one year for large communications service provider
- +3 more outcomes
Companies that use Smartcom
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
Smartcom technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
Feature5 records
Smartcom partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core, flagship and minor.
- AudioCodescoreAudioCodes is a global technology company committed to voice in the digital workplace, offering advanced and converged VoIP solutions including IP phones, session border controllers (SBCs), media gateways, mobile VoIP clients, and multi-service business routers. Smartcom has integrated numerous VoIP solutions based on AudioCodes technologies.
- GlobalFoundriescoreGlobalFoundries is the world's leading specialty foundry providing broad range of platforms and features with design, development and fabrication services. Manufacturing footprint spans three continents with flexibility and agility to meet dynamic client needs. Smartcom's cooperation began with the IBM chip design business which is now part of GlobalFoundries.
- InfineracoreInfinera is a unique leader in optical networking with vertically integrated approach to product development. Smartcom has been working with Infinera since 2007 and has completed successfully hundreds of DWDM infrastructure projects worldwide. Extensive capabilities to design and deploy next generation transport solutions based on Infinera technology.
- Juniper NetworksflagshipJuniper is a networking leader driving innovation through Engineering Simplicity. Smartcom has been working with Juniper Networks since 2000, completing more than 100 successful projects. Smartcom is an official Elite Reseller for Service Provider Infrastructure solutions and Support Services Partner covering Routing, Security and Switching portfolio.
- OraclecoreOracle is the #1 provider of business software with solutions accelerating digital transformation and network evolution for communications service providers. Smartcom's team has extensive expertise in integrating these solutions and developing tailored service applications based on Oracle Service Delivery Platforms.
- AIOTI (Alliance for Internet of Things Innovation)minorEuropean technology alliance for IoT innovation. Smartcom is a member supporting the IoT ecosystem development.
- American Chamber of Commerce in BulgariaminorBusiness membership organization supporting American business interests in Bulgaria.
- ICT Cluster BulgariaminorBulgarian ICT industry cluster promoting collaboration and innovation in information and communication technologies.
- Telecom Infra Project (TIP)minorGlobal community of telecom operators, infrastructure providers, and integrators developing open, disaggregated, and standards-based solutions.
- prpl FoundationminorOpen-source foundation working toward a new telco CPE model based on a stable, open platform to accelerate operator service innovation. Smartcom is a member working on unified CPE stack development.
Scale indicators12 records
Recent moves7 records
Expansion highlights6 records
Smartcom competitors and assessment
Company assessmentDirect peers
- Comarch: Telecom software and services provider with BSS/OSS and service applications, comparable to Smartcom's Converged Telecom Applications and telecom systems integration.
- Calix: Service-provider access networks and CPE platform vendor, directly comparable to Smartcom's xCPE home gateway offerings targeting telecom operators.
- Tecnotree: Digital BSS/OSS and telecom software provider, comparable to Smartcom's telecom applications and service-delivery platform integrations.
- Ribbon Communications: Provides telecom software and systems (SBCs, media gateways, unified communications), overlapping with Smartcom's Converged Telecom Applications and VoIP integration capabilities.
- DZS: Broadband access and CPE solutions for service providers, comparable in operator CPE and carrier-grade networking focus.
- BATM Advanced Communications: Telecom and networking equipment company with services arm, comparable profile of proprietary telecom hardware plus integration services targeting carriers and utilities.
- RAD Data Communications: Telecom equipment vendor providing carrier Ethernet, transport and access solutions, comparable to Smartcom's network integration and carrier infrastructure work.
- ADVA Optical Networking (Adtran): Optical networking equipment and services vendor serving carriers and enterprises globally, closely comparable to Smartcom's optical transport and network integration practices.
Broad incumbents
- Juniper Networks: Smartcom's Flagship partner and IP networking incumbent; a much larger established vendor whose routing, security and switching portfolio overlaps with Smartcom's IP networking solutions and reseller activity.
- Infinera: Optical networking equipment vendor and Smartcom's key DWDM partner; a larger incumbent whose product roadmap directly shapes Smartcom's optical transport practice.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Smartcom social profiles
Digital presenceSmartcom compliance and trust
Trust signalCompliance7 records
Smartcom financial estimates
Financial estimateRevenue estimate
Valuation estimate
Smartcom leadership team
Management profileNumber of profiles
Profiles2 records
Smartcom subsidiaries and ownership
Company hierarchySubsidiaries4 records
Smartcom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Smartcom M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Smartcom
What does Smartcom do?
Smartcom provides professional services and proprietary products for telecommunications operators and large enterprises, including optical transport network deployment (terrestrial and subsea DWDM), network integration, outsourced support and maintenance, and turnkey telecom facility construction. Its proprietary product portfolio includes the Smartcom xCPE home gateway, Smartcom Synapse IoT edge device, Smartcom FiberEye outside-plant monitoring system, and Converged Telecom Applications built on Oracle OCCAS.
Is Smartcom a public or private company?
Smartcom is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Smartcom founded?
Smartcom was founded in 1995. It employs 51 to 100 people.
Where is Smartcom based?
Smartcom is headquartered in Sofia, Bulgaria, in the Europe region.
How does Smartcom make money?
Three revenue lines are on record. Professional Services are the primary driver. The others are hardware Product Sales and software Applications and Development.
Who are Smartcom's main competitors?
Direct peers on record are Comarch, Calix, Tecnotree, Ribbon Communications, DZS, BATM Advanced Communications, RAD Data Communications and ADVA Optical Networking (Adtran). Broad incumbents are Juniper Networks and Infinera.
Does Smartcom have an API?
No public API is recorded for Smartcom.
What industry is Smartcom in?
Smartcom's product category is Telecommunications Infrastructure Services. Its primary akta.pro industry code is EUAEANAB, Smart Grid Communications Networks (RF Mesh, PLC, Fiber, Cellular). Its NAICS code is 3342 and its SIC code is 3669.