NDM Hospitality

What NDM Hospitality does

NDM Hospitality Services, LLC is a family-owned, Kissimmee, Florida-based hospitality and real estate operator founded in 2011 by brothers Nicholas, Daniel, and Matthew Falcone. The company runs a portfolio of interrelated businesses spanning branded residential resort management (Rentyl Resorts — the self-described world's first branded single-family residential resort operator, with properties such as Encore Resort at Reunion, The Bear's Den, Margaritaville Resort Orlando, Spectrum Resort Orlando, and Embassy Suites by Hilton Orlando Sunset Walk), multi-family and built-to-rent home management (Rentyl Apartments & Homes, 3,500+ units), retail and entertainment district management (FA Retail — managing Miami Worldcenter, Plantation Walk, and Promenade at Sunset Walk), real estate brokerage (P4L Realty) and developer services (Rentyl Strategic Development / 360° Solution), food and beverage (BurgerFi franchise operations, Lizzie's Memphis Style BBQ, The Wharf at Sunset Walk, plus in-resort outlets), entertainment programming (The Entertainment Group), and a marketing/creative agency (NDM Studios).

The company's technology stack is built around proprietary platforms — Spire Loyalty (cross-brand rewards integrated with credit card rewards), RentylCore (hospitality/real estate operations platform), Rentyl Voice (communications), and NDM Tech — running on third-party cloud infrastructure. NDM makes money through managed-service fees on residential resorts, multi-family property management fees, F&B direct sales, restaurant franchise operations, real estate brokerage commissions, brand licensing royalties from co-branded partnerships with globally recognized names (Margaritaville, Hilton, Hard Rock, Jack Nicklaus Companies, Marriott Homes & Villas, IHG), and marketing/agency services. The company serves three primary customer sets: real estate developers and homeowner associations (B2B developer services and ongoing resort management), travelers and vacation homeowners (DTC resort bookings and F&B), and apartment residents and retail district tenants/visitors (multi-family and FA Retail managed districts).

NDM employs 600+ people across all its companies, is privately held with no outside institutional capital, and has signaled a goal of international expansion. Three consecutive years on Hotel Management's Top Third-Party Management Companies list (2024–2026) and the May 2026 LEED-ND certification of the $6 billion Miami Worldcenter are the most prominent recent third-party validations of scale.

Name

NDM Hospitality

Legal name

NDM Hospitality Services, LLC

Website

https://ndmhospitality.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

251–500 employees

Short description

NDM Hospitality is a family-owned Florida-based operator of branded residential resorts, multi-family apartments, retail entertainment districts, restaurants, and a real estate brokerage, serving developers, vacation travelers, apartment residents, and retail tenants under co-branded partnerships with Margaritaville, Hilton, Hard Rock, and others.

Ownership category

akta.pro rank

Product category

Hospitality and Property Management Services

NAICS

Commercial and Industrial Machinery and Equipment Rental and Leasing (5324)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Resort & Branded Residence Vacation Rental Management (BPAJAIAE)

akta.pro secondary industry

Offshore Development Center (ODC) / Dedicated Team Services (BPAEAMAL)

Keywords

• Hospitality management services
• Branded residential resorts
• Property management services
• Vacation home rentals
• Real estate brokerage

Headquarters

HQ city

Kissimmee

HQ country

United States

HQ region

North America

Offices11 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Infrastructure

Revenue model

1. Branded Residential Resort Management: Rentyl Resorts acts as property brand and manager for branded residential resorts (Encore, Bear's Den, Margaritaville, Spectrum, Embassy Suites Sunset Walk) with all-in-one solution covering pre-opening developer services and ongoing operational management.
2. Property Management Fees: Luxury Residential Resorts (LRR) and FA Retail provide full-service property management for branded vacation home resorts, large-scale retail entertainment districts (Miami Worldcenter, Plantation Walk, Promenade at Sunset Walk), and apartment complexes.
3. Multi-Family Apartment Rentals: Rentyl Apartments & Homes manages 3,500+ units across multi-family and built-to-rent home complexes nationwide, generating rental revenue.
4. Real Estate Brokerage Commissions: P4L Realty is a full-service real estate brokerage specializing in Florida luxury vacation home market, generating commission-based revenue from buying/selling transactions.
5. Restaurant Operations: Direct sales from owned/operated BurgerFi franchise locations (4+ in South Florida), Lizzie's Memphis Style BBQ, The Wharf at Sunset Walk, plus in-resort F&B outlets (Finns, Euphoria, Provisions, Mango Moon Bar & Grill).
6. Entertainment & Live Event Programming: The Entertainment Group curates entertainment programming, live performances, street events, and seasonal events at Sunset Walk and Plantation Walk entertainment districts, driving foot traffic and ancillary revenue.
7. Real Estate Development Services: Rentyl Strategic Development offers paid pre-development services including home product review, site plan assessment, sales program training, legal documentation, club structure, financial support, and construction consulting.
8. Loyalty Program Monetization (Spire): Spire Loyalty rewards program supports partner enrollment and redemption economics, with planned future ability to utilize points for real estate transactions.
9. Brand Licensing (Hard Rock Residences, Margaritaville, Hilton, etc.): Licensing and co-branding revenue from partnerships with Margaritaville, Jack Nicklaus Companies (Bear's Den), Hard Rock International + Osceola Group (Hard Rock Residences), Hilton (Embassy Suites), Marriott Homes & Villas, and others.
10. Marketing/Creative Agency Services: NDM Studios provides marketing services to internal clients, properties, and external partners including branding, paid digital, social, SEO, and content creation.

Pricing tiers

Go-to-market motion4 records

Distribution channels11 records

Core offering

NDM Hospitality Services, LLC is a family-owned hospitality conglomerate that operates a portfolio of interrelated business divisions spanning branded residential resort operations, vacation home property management, multi-family apartment management, retail and entertainment district management, restaurant operations, real estate brokerage, and pre-development consulting services. The company generates revenue through managed services, restaurant sales, apartment rentals, real estate commissions, and brand licensing relationships with partners such as Margaritaville, Hilton, Hard Rock, and Jack Nicklaus Companies.

Product overview

NDM Hospitality Services, LLC is a family-owned hospitality conglomerate (founded 2011 by brothers Nicholas, Daniel, and Matthew Falcone) that operates as a holding company of interrelated business divisions rather than a single unified software product. Its offering is a portfolio-plus-modules architecture spanning hospitality, real estate, dining, technology, and entertainment: the core hospitality engine is Rentyl Resorts (the world's first branded residential resort operator, covering properties such as Encore Resort at Reunion, The Bear's Den Resort Orlando, Margaritaville Resort Orlando, Spectrum Resort Orlando, Embassy Suites by Hilton Orlando Sunset Walk, Margaritaville Cottages and Villas Orlando) supported by the property-management division Luxury Residential Resorts (LRR), the multi-family Rentyl Apartments & Homes arm, the retail/entertainment district manager FA Retail (running Miami Worldcenter, Plantation Walk, and Sunset Walk / Promenade at Sunset Walk including Island H2O Water Park), and the real-estate brokerage P4L Realty with Rentyl Strategic Development (the 360° Solution). Food & Beverage brands include BurgerFi (NDM is BurgerFi's first franchisee since 2011), Lizzie's Memphis Style BBQ, and The Wharf at Sunset Walk, with The Entertainment Group providing entertainment programming. Technology and brand-marketing services are delivered through NDM Studios (marketing agency), NDM Tech / NDM Technology, RentylCore, Rentyl Voice, and the Spire Loyalty / Rentyl Rewards loyalty platform that integrates with credit card rewards.

Differentiator

Problem solved

Functional benefit

Brands

• Rentyl Resorts: First branded residential resorts in the world, blending vacation home comforts with a consistent resort brand experience.
• Encore Resort
• Spectrum Resort
• The Bear's Den Resort Orlando
• Margaritaville Resort Orlando
• Embassy Suites by Hilton Orlando Sunset Walk
• BurgerFi
• Lizzie's Memphis Style BBQ
• The Wharf at Sunset Walk
• Rentyl Apartments & Homes
• P4L Realty
• FA Retail
• Spire Loyalty
• NDM Studios
• The Entertainment Group
• Luxury Residential Resorts (LRR)
• Sentosa
• The Rise
• L'Attitude

Products and services

• Rentyl Resorts
• Encore Resort at Reunion
• The Bear's Den Resort Orlando
• Margaritaville Resort Orlando
• Margaritaville Cottages Orlando
• Margaritaville Villas Orlando
• Spectrum Resort Orlando
• Embassy Suites by Hilton Orlando Sunset Walk
• Luxury Residential Resorts (LRR)
• FA Retail
• Rentyl Apartments & Homes
• P4L Realty
• Rentyl Strategic Development (360° Solution)
• BurgerFi (franchisee operations)
• Lizzie's Memphis Style BBQ
• The Entertainment Group
• NDM Studios
• Spire Loyalty / Rentyl Rewards
• Plantation Walk
• Sunset Walk / Promenade at Sunset Walk
• Island H2O Water Park
• Miami Worldcenter

Quantifiable outcome

• 3,500+ apartment units managed by Rentyl Apartments & Homes
• +4 more outcomes

Named customers9 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

13 partnerships are on record, tiered minor, flagship and core.

• Insomniac (EDC Orlando)minorGTM or Marketing Partner · 31 March 2026Operates Hotel EDC packages in tandem with EDC organizers Insomniac, including three-night stays at Margaritaville Resort Orlando with EDC-themed rooms and suites, announced March 31, 2026.
• BurgerFi (Corporate)flagshipOEM/ Whitelabel/ Licensing Partner · 1 January 2011NDM Hospitality was BurgerFi's first franchisee (acquired Dade County territorial rights in 2011, opened first location in 2012). They received BurgerFi Franchisee of the Year, Operator of the Year, and led year-over-year sales growth. Operates 10+ BurgerFi franchise locations across South Florida and Orlando with NDM shaping standard operating procedures used system-wide.
• MargaritavilleflagshipOEM/ Whitelabel/ Licensing PartnerLicensing/co-branding relationship enabling multiple Margaritaville-branded properties: Margaritaville Resort Orlando (265-room luxury hotel, cottages, villas), Margaritaville Vacation Residences Myrtle Beach, Margaritaville Beach Cottage Resort Galveston, Euphoria, Salty Rim Bar & Grill, Margaritaville Beachwalk, and more. Co-branded relationship with privacy-policy-protected marketing to Margaritaville-purchased customers.
• Jack Nicklaus CompaniescoreOEM/ Whitelabel/ Licensing PartnerBrand partnership inspired by legendary golfer Jack Nicklaus. Powers The Bear's Den Resort Orlando and Bear's Den Club brand featuring three championship Jack Nicklaus-designed golf courses accessible to Bear's Den homeowners and resort guests.
• Hard Rock International + Osceola GroupcoreStrategic or Co-development PartnerTri-party co-branding partnership for Hard Rock Residences branded residential resorts. Developed jointly by Hard Rock International and Osceola Group with NDM Hospitality providing operational and management capabilities through Rentyl Resorts.
• Hilton (Embassy Suites)coreOEM/ Whitelabel/ Licensing PartnerBrand licensing relationship enabling Embassy Suites by Hilton Orlando Sunset Walk condo-hotel. Studio, 1 & 2-bedroom vacation homes operated with Hilton's brand standards; integrated with Promenade at Sunset Walk retail/entertainment amenities.
• Marriott Homes & VillascoreOEM/ Whitelabel/ Licensing PartnerStrategic partnership enabling Rentyl Resorts to grow on both the franchisor and management sides of hospitality under the Marriott Homes & Villas brand.
• Walt Disney Travel CompanycoreGTM or Marketing PartnerFirst resort homes in the world to partner with Walt Disney World. Provides Rentyl Resorts branded vacation homes access to Disney travel distribution and guest referrals.
• IHG (InterContinental Hotels Group)coreStrategic or Co-development PartnerResort management partnership referenced by Matthew Falcone as part of Rentyl Resorts brand portfolio.
• Falcone GroupminorOthersListed as an Affiliate on the NDM Hospitality website footer (falconegroup.info). Family-affiliated organization with Alfonso Costa Jr. serving as COO referenced in NDM Podcast Episode 2.
• TicketsatWorkminorGTM or Marketing PartnerPerks program partner providing NDM Hospitality team members access to discounts on electronics, appliances, apparel, cars, flowers, fitness, gift cards, hotels, movie tickets, theme parks, and more. Company code: NDMHPERKS.
• MetLife (TELUS Health EAP)minorOthersEmployee Assistance Program delivered through TELUS Health in conjunction with MetLife insurance coverage. Provides up to 5 in-person, phone, or video consultations per year on family, work, money, legal, identity theft recovery, health, and everyday life topics.
• Hard Rock InternationalcoreOEM/ Whitelabel/ Licensing PartnerHard Rock brand licensing for Hard Rock Residences branded residential resorts, with NDM Hospitality providing resort management under the Rentyl Resorts umbrella.

Scale indicators12 records

Recent moves10 records

Expansion highlights7 records

Direct peers

• Aimbridge Hospitality: Largest third-party hotel management company in North America, operating branded full-service, lifestyle, and resort properties for institutional owners. Directly comparable to NDM's Rentyl Resorts/LRR third-party management business on contract-driven fee economics, owner relationships, and industry rankings.
• HEI Hotels & Resorts: Privately held owner/operator and third-party manager of upscale and luxury branded hotels and resorts. Directly comparable to NDM in private, multi-brand, fee-driven resort and hotel management.
• Bluegreen Vacations: Vacation ownership and resort management company operating branded timeshare and vacation resort properties, including in Florida. Comparable to NDM on vacation resort operations and resort-style branded lodging in similar geographies.
• Pyramid Global Hospitality: Third-party operator of branded resorts, luxury, and lifestyle hotels across the US and Europe, formed through the Benchmark/CBRE combination. Closely comparable to Rentyl Resorts on owner-side management contracts and premium resort expertise.
• Westgate Resorts: Florida-anchored branded vacation ownership and resort operator with large multi-resort footprints around Orlando and Kissimmee. Comparable to NDM on Florida leisure-resort operating scale, branded resort marketing, and Orlando/Kissimmee demand exposure.
• Crescent Hotels & Resorts: Third-party hotel and resort manager for institutional owners, with concentration in luxury, lifestyle, and resort segments. Directly comparable to Rentyl Resorts on third-party resort management contracts and owner-side economics.
• Highgate Hotels: Owner and operator of branded and independent hotels and resorts; active in third-party management for institutional owners. Comparable to NDM in offering hospitality management at scale across multiple brand families and ownership structures.

Broad incumbents

• Greystar Real Estate Partners: Largest global multi-family and student housing operator and investment manager with several hundred thousand units under management. Comparable to NDM's Rentyl Apartments & Homes on multi-family management economics, though materially larger and more diversified.

Emerging players

• Vacasa: Tech-enabled vacation rental management company operating professionally managed short-term rentals across the US, including Florida. Partially overlaps NDM's vacation-home resort business on professional management, dynamic pricing, and distribution.
• Bozzuto: Privately held multifamily developer, owner, and management company operating upscale apartment communities across the US. Directly comparable to Rentyl Apartments & Homes on multi-family property management scale, though with broader geographic footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@official.ndmpodcast
• LinkedInlinkedin.com/company/ndm-hospitality
• Instagraminstagram.com/official.ndmpodcast
• TikToktiktok.com/@official.ndmpodcast

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NDM Hospitality