Pinnacle Midlands Health Network

Name

Pinnacle Midlands Health Network

Legal name

Pinnacle Incorporated

Website

https://pinnacle.co.nz

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Primary Healthcare Services

NAICS

Management of Companies and Enterprises (55111)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Health Systems Strengthening & Universal Health Coverage (UHC) Partnerships (HLAJAOAL)

Keywords

• Primary health organisation
• General practice support
• Clinical governance services
• Primary care funding
• Practice management systems

Headquarters

HQ city

Hamilton

HQ country

New Zealand

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. PHO Capitation Funding: Government funding through Te Whatu Ora (Health NZ) for primary health organisation functions including supporting enrolled patient populations, immunisation programmes, health checks, and support for long-term conditions.
2. Practice Fee Revenue: Co-payment fees charged to enrolled patients for standard GP consults at non-VLCA practices. VLCA practices receive extra funding and must set fees at or below thresholds set by Te Whatu Ora.
3. Programme Services Funding: Funding for specific programmes including ACC GP MRI service, Primary Options Acute Care (POAC), Stop Smoking services, Support to Screening, and diabetes management programmes.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Pinnacle Incorporated is a not-for-profit Primary Health Organisation (PHO) operating across Te Manawa Taki (Midland) in New Zealand. It delivers PHO governance, capitation and programme funding administration, clinical governance frameworks, education and workforce development, and digital practice support tools to 87 affiliated general practices serving 478,000 enrolled patients across Waikato, Taranaki, Tairāwhiti and Lakes districts.

Product overview

Pinnacle Midlands Health Network is a not-for-profit Primary Health Organisation (PHO) operating as a platform-plus-services model, supporting nearly half a million people across 87 general practices in the Waikato, Taranaki, Tairāwhiti, and Lakes districts of New Zealand. The core offering centers on practice support services including the Pinnacle Practice Portal for claims and payment management, practice systems support, and clinical governance. Digital patient engagement is facilitated through Myindici and Manage My Health patient portals. Clinical decision support is provided via HealthPathways (Te Manawa Taki). Education and workforce development capabilities include the New Graduate Nurse Programme, Ko Awatea LEARN e-learning platform, and a library of 268+ clinical and administrative resources. The network also offers advisory groups including Te Taumata Hauora Māori (Māori health advisory) and the Regional Rural Advisory Group (RRAG) for rural health advocacy.

Differentiator

Problem solved

Functional benefit

Products and services

• Pinnacle Practice Portal
• Practice Management Toolkit

Quantifiable outcome

• 478,000 enrolled patients supported across 87 practices
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability3 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and major.

• Practice PluscoreStrategic or Co-development PartnerPartnership to provide same-day virtual after-hours GP appointments for enrolled patients as an extension of regular medical centre teams. Available when regular practices are closed.
• Ka Ora TelecarecoreStrategic or Co-development PartnerWorks alongside rural general practices to help whānau access after-hours support from kaiāwhina, nurses, and clinicians. Specifically designed for rural communities.
• Tui OracoreStrategic or Co-development PartnerTui Ora's outreach immunisation service (OIS) supports 29 general practices across Taranaki by reaching out to whānau and tamariki who face barriers to accessing scheduled immunisations. Pinnacle supports the programme to help lift childhood immunisation rates.
• Te Whatu Ora (Health NZ)coreOthersPrimary funding partner providing government health funding for PHO functions, primary care programmes, and workforce development initiatives.
• Midlands Regional Health Network Charitable TrustcoreOthersPHO function within the Pinnacle group, made up of eight members: two clinical representatives, an independent director from founding GP provider networks, two Māori partner representatives, two community representatives, and an independent professional chair.
• Te Taumata Hauora MāoricoreStrategic or Co-development PartnerPinnacle's Māori health advisory rōpū established in 2019, working closely with the Pinnacle board and leadership team to provide strategic advice, expert guidance, and a Māori lens across all work. Name gifted by Ngāti Hauāa kaumātua Tom Wheki in 2020.
• Hauora Taiwhenua Rural Health NetworkmajorStrategic or Co-development PartnerRRAG links into Hauora Taiwhenua and to Te Whatu Ora's rural team for rural health advocacy and support.
• Tipu OracoreChannel Partner/ Reseller/ DistributorStop smoking service in Lakes district providing free face-to-face behavioural support and free nicotine replacement therapy (NRT) to residents who smoke and want help to quit.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Te Awakairangi Health Network: Te Awakairangi Health Network is the PHO for the Hutt Valley region. Comparable to Pinnacle as a regional PHO delivering practice support, clinical services, and equity-focused programmes for enrolled populations.
• Pegasus Health: Pegasus Health is a Canterbury-based PHO supporting general practices in the South Island. It is directly comparable to Pinnacle as a not-for-profit PHO providing practice support services, clinical governance, and population health programmes under Te Whatu Ora funding.
• Nelson Bays Primary Health: Nelson Bays Primary Health is the PHO for the Nelson and Tasman regions. Comparable to Pinnacle in providing PHO functions, practice support, and government-funded primary health services to affiliated general practices.
• WellSouth Primary Health Network: WellSouth is the PHO for the Otago and Southland regions, operating as a not-for-profit network supporting general practices in the lower South Island. Comparable to Pinnacle in PHO function, rural practice support, and government-funded primary care delivery.
• Tu Ora Compass Health: Tu Ora Compass Health is the PHO for the Wellington, Porirua, Kapiti, and Wairarapa regions. Comparable to Pinnacle as a multi-district PHO providing practice support, clinical governance, and equity-focused primary care services.
• ProCare Health: ProCare is a large Auckland-based Primary Health Organisation supporting general practices across the Auckland region. It is the closest analogue to Pinnacle in scale and PHO function, both operating as not-for-profit PHOs providing clinical governance, practice support, and capitation-funded services.
• Health Hawke's Bay: Health Hawke's Bay is the PHO for the Hawke's Bay region. Directly comparable to Pinnacle in supporting general practices under capitation funding, providing clinical governance and population health programmes.

Others

• Tui Ora: Tui Ora is a Taranaki-based Māori health organisation whose outreach immunisation service supports 29 of Pinnacle's Taranaki practices. It is a regional partner delivering culturally-focused primary care services within Pinnacle's network geography.
• Practice Plus: Practice Plus is a same-day virtual after-hours GP service that partners with Pinnacle to extend care for enrolled patients. It is an ecosystem partner delivering a complementary service rather than a direct PHO competitor.
• Hauora Taiwhenua Rural Health Network: Hauora Taiwhenua is the national rural health network and advocacy body that Pinnacle's RRAG links into. While not a direct competitor, it is a strategic partner and ecosystem participant for rural primary care policy and advocacy in New Zealand.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/PinnacleMHN
• Facebookfacebook.com/PinnacleIncorporated

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles21 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pinnacle Midlands Health Network