New River Computing
New River Computing is a Blacksburg, Virginia-based managed IT and cybersecurity services provider, founded in 2004, delivering Security-First fully managed IT, co-managed IT, advanced cybersecurity, Network as a Service, and Microsoft 365 services to SMB, healthcare, legal, non-profit, and franchise/PE customers regionally and nationwide.
- Company typePrivate
- Founded2004
- HeadquartersBlacksburg, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What New River Computing does
New River Computing, Inc. is a private, Security-First managed IT and cybersecurity services provider headquartered at 104 Hubbard Street, Blacksburg, Virginia. Founded in 2004, the company delivers fully managed IT, co-managed IT, advanced cybersecurity, Network as a Service, business continuity and disaster recovery, and Microsoft 365 services to small and medium-sized organizations primarily in the New River Valley, Roanoke Valley, and Southwest Virginia, alongside a specialized national practice serving private equity and franchise brand customers with distributed locations. The technology stack integrates NOC/SOC/SIEM monitoring, Zero Trust security architecture, Endpoint Detection and Response, dark web monitoring, vulnerability scanning, and penetration testing under a unified managed services model. Core partnerships include Microsoft (for Office 365, Azure, Teams, Copilot, SharePoint, and Defender) and Cisco Meraki (for enterprise networking equipment, firewalls, SD-WAN, and security cameras delivered through a Network-as-a-Service subscription model).
The business is built on subscription-style recurring managed services contracts billed monthly on flat-rate, predictable packages, with additional revenue from Co-Managed IT engagements (where NRC supplements existing internal IT teams with enterprise-grade tooling and cybersecurity expertise) and from bundled Microsoft 365 license management and deployment services. Cybersecurity is positioned as the primary differentiator and is delivered through 24/7 monitoring, Secure Email Services with AI-driven anti-phishing, Security Awareness Training, and compliance audit-readiness across HIPAA, CMMC Level 2, and FTC frameworks. The go-to-market motion is consultative and sales-led, using free consultations, direct phone engagement, and a remote support portal (ScreenConnect), with industry-specific specialization in finance, healthcare, legal, and non-profit verticals acting as a referral engine. Operational scale signals include a 1-minute average support answer time, 99.9% documented threat detection rate, an average 11-year client tenure, and a multi-state engineering footprint that supports a 4-hour onsite response SLA for franchise brand and PE customers. The company is privately held with no disclosed funding rounds, acquisitions, or external investment activity.
New River Computing firmographics
Firmographics- Name
- New River Computing
- Legal name
- New River Computing, Inc.
- Website
- https://newrivercomputing.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- New River Computing is a Blacksburg, Virginia-based managed IT and cybersecurity services provider, founded in 2004, delivering Security-First fully managed IT, co-managed IT, advanced cybersecurity, Network as a Service, and Microsoft 365 services to SMB, healthcare, legal, non-profit, and franchise/PE customers regionally and nationwide.
- Ownership category
- akta.pro rank
Where New River Computing is headquartered
LocationHeadquarters
- HQ city
- Blacksburg
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
New River Computing business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Fully Managed IT Services: Comprehensive IT management including day-to-day support, monitoring, and maintenance. Offered as flat-rate all-inclusive solution packages with predictable monthly billing.
- Network as a Service: Enterprise networking equipment owned by New River Computing with low monthly fee; converts capital outlays to operational expenses and eliminates ongoing license renewal headaches.
- Co-Managed IT Services: Augment client IT teams with enterprise-grade platforms and cybersecurity expertise, reducing overall IT expense by supplementing staff only when needed.
- Cybersecurity Services: Advanced cybersecurity services including 24/7 monitoring, endpoint protection, email security, dark web monitoring, and security awareness training.
- Microsoft 365 Services: Microsoft partnership providing license management, migration, deployment, installation, configuration, optimization, and security for Microsoft 365 environment.
- Franchise Brand IT Services: Nationwide managed services for distributed franchise and private equity locations including ISP management, wireless failover, new site rollouts, and 24/7 NOC/SOC monitoring.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Flat-rate all-inclusive managed IT packages |
| Subscription | Monthly | Network as a Service monthly fee |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
New River Computing product offering
Product offeringCore offering
New River Computing is a Security-First managed IT services provider that delivers fully managed and co-managed IT, advanced cybersecurity (NOC/SOC/SIEM, Zero Trust, EDR), Network as a Service built on Cisco Meraki with SD-WAN, business continuity and disaster recovery, and Microsoft 365 services to small and medium-sized organizations. The company also offers specialized secure email and multi-location franchise/PE IT services.
Product overview
New River Computing is a Security-First managed IT services provider offering a unified portfolio of integrated IT and cybersecurity solutions. The core offering consists of Fully Managed IT Services and Co-Managed IT Services (which complement internal IT teams), supported by specialized Cybersecurity Services (featuring Zero Trust security, NOC/SOC/SIEM, EDR, vulnerability management, and dark web monitoring) and Network as a Service (built on Cisco Meraki with SD-WAN). Additional services include Business Continuity & Disaster Recovery with encrypted cloud backups, and Microsoft 365 Services covering the full Microsoft ecosystem (Office 365, Teams, Azure, SharePoint, Copilot). The company also offers specialized solutions including Secure Email Services (AI-driven anti-phishing and email protection) and Private Equity & Franchise Brand IT Services for distributed multi-location organizations. All services are backed by 24/7 monitoring capabilities and Virginia-based technical support.
Differentiator
Problem solved
Functional benefit
Products and services
- Fully Managed IT Services Comprehensive IT management where New River Computing handles day-to-day support, proactive monitoring, maintenance, patching, help desk, vCIO services, and data backup/recovery for a flat-rate monthly fee. Targeted at organizations without a full internal IT team.
- Co-Managed IT Services IT service that augments existing internal IT teams with enterprise-grade tools, cybersecurity expertise, help desk support, and specialized expertise, with potential 25-45% IT cost reduction. Targeted at organizations with partial internal IT staffing.
- Cybersecurity Services Comprehensive cybersecurity suite including Zero Trust security architecture, 24/7 NOC/SOC/SIEM monitoring, Endpoint Detection & Response (EDR), Cloud & SaaS Protection, Vulnerability Scanning, Penetration Testing, Email Security, Anti-Phishing, Dark Web Monitoring, and Security Awareness Training.
- Network as a Service Enterprise-class networking delivered as a service where New River Computing owns and maintains Cisco Meraki routers, firewalls, switches, access points, and security cameras with SD-WAN, proactive 24/7 monitoring, and remote worker support. Converts capital outlays to monthly operational expenses.
- Business Continuity & Disaster Recovery Data backup and disaster recovery services including encrypted backups for desktops, laptops, and servers; cloud-based server recovery that can spin up duplicate servers within minutes; and disaster recovery planning to minimize downtime.
- Microsoft 365 Services Full-service Microsoft 365 management including license management, migration, deployment, installation, configuration, optimization, and security across Office 365, Teams, Copilot, Azure, SharePoint, and OneDrive.
- Secure Email Services Advanced email security service protecting against phishing, malware, and business email compromise, including AI-driven threat detection, email banners and quarantine, Microsoft Defender integration, Security Awareness Training, and 24/7 monitoring and response.
- Private Equity & Franchise Brand IT Services Specialized IT services for organizations with distributed locations nationwide including 24/7 NOC + SOC monitoring, ISP management, wireless failover, new site rollouts, nationwide onsite support within 4 hours, and Co-Managed IT integration options.
Quantifiable outcome
- 99.9% threat detection and prevention rate
- +3 more outcomes
Companies that use New River Computing
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles2 records
New River Computing technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability3 records
Feature6 records
New River Computing partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Cisco MerakicoreCisco Meraki partner with access to full catalog of enterprise networking equipment including routers, firewalls, switches, access points, and security cameras. Used for Network as a Service deployments and franchise brand network installations.
- MicrosoftcoreMicrosoft partner providing Office 365, Azure, Teams, Copilot, and Microsoft 365 services. Handles license management, migration, deployment, installation, configuration, optimization, and security for Microsoft environments.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
New River Computing competitors and assessment
Company assessmentDirect peers
- Ntiva: Ntiva is a mid-market managed IT and cybersecurity services provider serving SMB and enterprise clients across the U.S., closely comparable to New River Computing in service portfolio (managed IT, security, cloud) and target market.
- Kelser Corporation: Kelser is a managed IT and cybersecurity provider focused on mid-sized organizations in the Northeast, offering managed services, security, and compliance—comparable in size, service mix, and customer profile to NRC.
- NetGain Technologies: NetGain Technologies is a managed IT, cloud, and security services firm serving SMBs and mid-market clients in the Midwest and beyond, with similar managed services, cybersecurity, and compliance offerings.
- Dataprise: Dataprise is a national managed services and security provider for mid-market organizations with a similar portfolio (managed IT, cybersecurity, cloud) and a comparable focus on recurring subscription revenue.
- Corserva: Corserva provides managed IT, security, and compliance services to SMB and mid-market clients, with similar vertical specialization (financial services, healthcare, legal) and managed security capabilities.
- Continuous Networks: Continuous Networks is a managed IT and security provider focused on regulated industries, comparable in service mix, customer profile, and emphasis on compliance-driven managed services.
- BlackPoint IT: BlackPoint IT is a regional managed services and cybersecurity provider serving SMBs, with similar offerings in managed IT, security, and Microsoft 365 services.
Broad incumbents
- AHEAD: AHEAD is a larger IT services and managed services firm covering enterprise infrastructure, cloud, and security, providing a comparable managed services and security portfolio at greater scale.
- SHI International: SHI is a large IT solutions and services provider offering managed services, security, and software licensing—a broader incumbent that competes with NRC for mid-market managed services and Microsoft/Cisco partnerships.
- Carousel Industries (ConvergeOne): ConvergeOne (which acquired Carousel Industries) is a large managed services, communications, and security provider serving enterprise and mid-market clients—comparable overlap in managed networking, security, and Microsoft 365 services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
New River Computing social profiles
Digital presenceNew River Computing compliance and trust
Trust signalCompliance3 records
New River Computing financial estimates
Financial estimateRevenue estimate
Valuation estimate
New River Computing leadership team
Management profileNumber of profiles
Profiles13 records
New River Computing funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
New River Computing M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about New River Computing
What does New River Computing do?
New River Computing is a Security-First managed IT services provider that delivers fully managed and co-managed IT, advanced cybersecurity (NOC/SOC/SIEM, Zero Trust, EDR), Network as a Service built on Cisco Meraki with SD-WAN, business continuity and disaster recovery, and Microsoft 365 services to small and medium-sized organizations. The company also offers specialized secure email and multi-location franchise/PE IT services.
Is New River Computing a public or private company?
New River Computing is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was New River Computing founded?
New River Computing was founded in 2004. It employs 11 to 50 people.
Where is New River Computing based?
New River Computing is headquartered in Blacksburg, United States, in the North America region.
How does New River Computing make money?
Six revenue lines are on record. Fully Managed IT Services are the primary driver. The others are network as a Service, co-Managed IT Services, cybersecurity Services, microsoft 365 Services and franchise Brand IT Services.
Who are New River Computing's main competitors?
Direct peers on record are Ntiva, Kelser Corporation, NetGain Technologies, Dataprise, Corserva, Continuous Networks and BlackPoint IT. Broad incumbents are AHEAD, SHI International and Carousel Industries (ConvergeOne).
Does New River Computing have an API?
No public API is recorded for New River Computing.