What Trusted Hub does

TrustedHub (legal entity: Trusted Hub Ltd.) is a Singapore-headquartered AI data foundry operating since 2001 under Singapore's Evidence Act (Section 116A), delivering legally certified document digitisation, enrichment, and AI-ready data infrastructure primarily to regulated enterprises. The company offers the Trusted MultiVerse platform, a four-layer in-house-built stack comprising DataVerse (Evidence Act-compliant multimodal digitisation producing vector embeddings under a 11-step certified workflow), KnowledgeVerse (semantic, intent-aware conversational search over enriched data with digital rights management), ActionVerse (a no-code agentic workflow builder with configurable autonomy and human-in-the-loop modes), and UniVerse (an emerging open B2B marketplace for AI agents in development). Approximately 100 specialists operate from a 35,000 sq ft secured facility in Bedok, Singapore, supported by an independent Business Continuity Planning site. The platform processes over 1 billion sheets of data under certified standards and is one of only three vendors licensed for all-of-Government digitisation in Singapore.

The business monetises primarily through annual subscription access to the MultiVerse platform tiers, with pricing scaled by data volume, compliance requirements, and agent complexity. One-time and recurring digitisation services and professional services/consulting engagements (data strategy audits, transformation roadmaps) provide complementary revenue. Reported client ROI is 6–12 months, typical contract tenures exceed 10 years, and the company claims 40 consecutive quarters of continuous growth. Go-to-market is direct enterprise field sales into regulated verticals — insurance (primary), finance and banking, healthcare, legal, education, government, and transport and logistics — supplemented by a flagship strategic partnership with FUJIFILM Business Innovation Singapore targeting 1,000 companies over three years, a NewGens APAC financial services partnership (2026), and an inbound "Request Demo" channel.

The technology stack is 100% developed and operated in-house, including proprietary computer vision and NLP models for the digitisation pipeline, an own inference cluster on open-source models, and an API-first architecture that allows enriched data to feed any external AI model (Claude, GPT, or proprietary) without vendor lock-in. TrustedHub is positioned as Singapore's #1 life insurance document processor and operates as a neutral third-party Evidence Act custodian, meaning courts presume the authenticity of its certified records and shift the burden of proof away from the client.

Name

Trusted Hub

Legal name

Trusted Hub Ltd.

Website

https://trustedhub.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

TrustedHub is a Singapore-based AI data foundry that, since 2001, has delivered Evidence Act-compliant document digitisation and AI-ready data infrastructure to regulated enterprises in insurance, finance, healthcare, legal, education, and government.

Ownership category

akta.pro rank

Product category

Enterprise AI Data Platform

NAICS

Software Publishers (51321), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Responsible AI, Security & Privacy Platforms (Safety, Guardrails, PII) (HDAEANAG)

akta.pro secondary industry

Ethical Data Sourcing, Consent & Data Provenance (HDAAAMAI)

Keywords

• Document digitization services
• AI data foundry
• Evidence act compliance
• Agentic workflow platform
• Enterprise data governance

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Evidence Act-Compliant Digitisation Services: One-time and recurring digitisation services converting paper and digital records into legally certified, AI-ready assets. Pricing based on data volume, compliance requirements, and document complexity. Revenue recognised as projects or through ongoing managed service contracts.
2. DataVerse, KnowledgeVerse & ActionVerse Platform Subscription: Annual subscription access to the Trusted MultiVerse platform tiers. Pricing scales with data volume, compliance needs, and agent complexity. Most clients see ROI in 6-12 months with contract tenures extending beyond 10 years.
3. Professional Services & Consulting: Data strategy audits, transformation roadmaps, and implementation services to onboard organisations onto the platform. Billed as one-time engagements or scoped project work.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

TrustedHub operates an in-house AI data foundry platform (Trusted MultiVerse) that ingests, digitises, and certifies multimodal documents under Singapore's Evidence Act, then enriches them into vector embeddings and powers autonomous AI agents built on governed data. The company sells Evidence Act-compliant digitisation services, annual subscriptions to its DataVerse, KnowledgeVerse and ActionVerse platform, and professional services for data transformation roadmaps, primarily to large regulated enterprises in insurance, banking, healthcare, legal, education, and government.

Product overview

TrustedHub operates as a unified MultiVerse platform architecture comprising four layered products: DataVerse (foundational data digitisation and enrichment), KnowledgeVerse (semantic search and conversational knowledge), ActionVerse (no-code agentic AI workflow builder), and UniVerse (emerging marketplace for enterprise AI agents). The platform transforms raw multimodal data (text, image, audio) into legally certified, AI-ready intelligence through an Evidence Act-compliant workflow, enabling organisations to build autonomous agents on their own governed data.

Differentiator

Problem solved

Functional benefit

Brands

• Trusted DataVerse: Trusted, certified data foundation for digitising and enriching records under Singapore's Evidence Act - layer one of the platform.
• Trusted KnowledgeVerse
• Trusted ActionVerse
• Trusted UniVerse
• MedEX (Medical Examination Exchange)
• TechBytes

Products and services

• Trusted DataVerse Foundational digitisation and enrichment platform that ingests multimodal documents (text, image, audio, paper) and converts them into AI-ready vector embeddings under Singapore's Evidence Act via an 11-step certified workflow with full chain of custody and tamper-evident storage. Built for regulated enterprises that need court-admissible digital records and an AI-ready data layer.
• Trusted KnowledgeVerse Semantic search and conversational knowledge system that turns DataVerse-enriched data into a searchable, intent-aware organisational knowledge base with grounded AI responses and built-in digital rights management. Lets regulated organisations chat with their archives and ask questions in natural language.
• Trusted ActionVerse No-code agentic AI workflow builder that creates autonomous agents operating on governed DataVerse and KnowledgeVerse data, supporting configurable autonomy with human-in-the-loop oversight. Used to automate claims processing, compliance reporting, risk assessment and other regulated workflows 24/7.
• Trusted UniVerse Open B2B marketplace for AI agents where organisations can publish, discover and trade agentic capabilities built on the Trusted MultiVerse stack. Designed as an open economy for cross-company autonomous workflows to counter vendor lock-in to any single AI provider.
• MedEX (Medical Examination Exchange) Pioneering B2B vertical exchange that streamlines end-to-end management of medical examinations between insurers and clinics, using a smart matching algorithm, scheduling orchestration, and secure report transfer with OTP patient consent. Deployed by Aviva Singlife across 20 Healthway clinics with documented outcomes including 200 patients per month, >90% satisfaction, and underwriting cycle compression from over a month to 7 days.
• Professional Services & Data Transformation Consulting Data strategy audits, transformation roadmaps, and implementation services to onboard organisations onto the Trusted MultiVerse platform. Billed as one-time engagements or scoped project work and described as starting with a no-obligation audit of the customer's data landscape.

Quantifiable outcome

• Digitisation costs ~40% less than physical warehousing over a 50-year policy horizon ($140 vs. $600/box/50yr)
• +6 more outcomes

Named customers2 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability11 records

Feature6 records

Partnerships

Five partnerships are on record, tiered flagship and core.

• NewGensflagshipStrategic or Co-development Partner · 1 January 2026Strategic partnership across Asia Pacific Financial Services to advance agentic AI in financial services. Together the companies are building intelligent, governed AI systems that help financial institutions automate complex payment-driven workflows — from loan repayments and insurance premiums to event-triggered transactions — and transition from manual oversight to autonomous, self-optimising operations. The partnership combines NewGens' financial services expertise with TrustedHub's trusted data and agent infrastructure.
• FUJIFILM Business Innovation SingaporeflagshipStrategic or Co-development Partner · 25 September 2025Strategic MOU signed September 25 to deliver end-to-end AI-driven digital transformation solutions including AI-powered insights, process automation, and content management. Partnership aims to support digital transformation across 1,000 companies over three years and includes the launch of Singapore's first legally-compliant large-scale data factory (Trusted DataVerse). The initiative coincides with FUJIFILM Business Innovation Singapore's 60th anniversary in Singapore and aligns with the nation's SG60 celebrations.
• Bizmann SystemcoreStrategic or Co-development Partner · 25 September 2025One of three strategic partners (alongside TrustedHub and ReN3) in FUJIFILM Business Innovation Singapore's AI-driven digital transformation initiative. Bizmann System contributes its expertise to the delivery of end-to-end digital transformation solutions across 1,000 companies over three years.
• ReN3coreStrategic or Co-development Partner · 25 September 2025One of three strategic partners (alongside TrustedHub and Bizmann System) in FUJIFILM Business Innovation Singapore's AI-driven digital transformation initiative. ReN3 contributes its expertise to the delivery of end-to-end digital transformation solutions across 1,000 companies over three years.
• Temasek Polytechnic — School of Informatics & ITcoreStrategic or Co-development Partner · 1 January 2025Partnership for the Hack to the Future Thinkathon — the first-of-its-kind AI experiment where student-built agents ran a virtual insurance company over a simulated 20-year market. Temasek Polytechnic students acted as co-explorers on the AI frontier, deploying ActionVerse agents across every major business function simultaneously. The Thinkathon produced three key findings on autonomous AI in enterprise environments.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Box: Enterprise content management and collaboration cloud with regulated-industry offerings. Comparable on secure document hosting, workflow, and AI enrichment, though at much broader scope.
• Iron Mountain: Global leader in physical records storage, secure digitisation, and information governance. Comparable in digitisation and chain-of-custody workflows, but operates as a much broader incumbent without Singapore Evidence Act specialisation.
• OpenText: Enterprise content management and information management platform with regulated-industry solutions. Comparable in document management, knowledge retrieval, and compliance archiving for insurance/government customers.
• Hyland: Content services platform with strong regulated-industry footprint (insurance, healthcare, government). Comparable on the KnowledgeVerse-style content management and workflow automation layer.
• DocuSign: Digital agreement and contract lifecycle management with AI-powered intelligent agreement management. Comparable on digitisation of high-trust records with strong legal admissibility framing.

Direct peers

• ABBYY: Intelligent document processing and process automation vendor serving regulated enterprises. Directly comparable on the digitisation-plus-AI-enrichment layer of the MultiVerse stack, particularly for insurance and banking workflows.
• Laserfiche: Document management and process automation platform commonly deployed in regulated industries. Comparable to DataVerse plus ActionVerse in workflow-driven digitisation for insurance and government clients.
• Veeva Systems: Vertical cloud and content management for life sciences and insurance-adjacent regulated workflows. Comparable on vertical-specific document and data platforms with deep regulatory compliance, similar to TrustedHub's life insurance focus.
• Datavant: Healthcare data exchange and connectivity platform enabling inter-organisational record sharing. Directly comparable to MedEX as a B2B vertical exchange for sensitive data with consent and compliance layers.

Regional players

• Toppan Holdings: Japan-headquartered secure printing, BPO, and digital transformation group with APAC document digitisation heritage. Comparable as a regional peer operating in adjacent APAC markets with similar regulated-industry digitisation offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/trustedhubai
• Facebookfacebook.com/p/Trusted-Hub-Ltd-100046241562905
• LinkedInlinkedin.com/company/trusted-hub-ltd
• Instagraminstagram.com/trustedhub.ai
• TikToktiktok.com/@trustedhub.ai?_r=1&_t=ZS-976uFJFQ8I5

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trusted Hub