EcomBack
EcomBack is a US-based website accessibility compliance provider founded in 2020, serving businesses with public-facing websites via a manual ADA/WCAG 2.1 AA remediation and ongoing subscription service that combines automated scans with testing by people with disabilities.
- Company typePrivate
- Founded2020
- HeadquartersCanoga Park, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What EcomBack does
EcomBack is a US-based website accessibility compliance service provider founded in 2020 and headquartered in Canoga Park, California, operating with 1–10 employees. The company delivers a manual accessibility compliance program designed to help businesses achieve conformance with ADA and WCAG 2.1 AA standards on their public-facing websites. Its methodology combines automated testing tools with real-user testing performed by people with disabilities, a deliberate differentiation from automated-overlay/widget competitors such as accessiBe. EcomBack cites documented failures of automated-only approaches — including the FTC's enforcement actions and over 400 accessiBe-using companies that were nonetheless sued under the ADA — as evidence of the insufficiency of overlay solutions.
The company operates a subscription-based, recurring-revenue model selling accessibility remediation and ongoing compliance maintenance to businesses exposed to website accessibility litigation. Its go-to-market is sales-led, supported by a content-marketing engine built around proprietary market research: an Annual ADA Website Accessibility Lawsuit Report (first published for 2024) and a 2025 Mid-Year update, both distributed via PR Newswire alongside educational articles on ADA compliance. The company has not publicly disclosed pricing, customer counts, or named accounts. EcomBack operates primarily in the United States, with its public-facing positioning increasingly tied to the U.S. Department of Justice's ADA Title II rule requiring WCAG 2.1 AA conformance by April 2026 for state and local government entities.
EcomBack firmographics
Firmographics- Name
- EcomBack
- Website
- https://ecomback.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- EcomBack is a US-based website accessibility compliance provider founded in 2020, serving businesses with public-facing websites via a manual ADA/WCAG 2.1 AA remediation and ongoing subscription service that combines automated scans with testing by people with disabilities.
- Ownership category
- akta.pro rank
EcomBack industry classification
Industry- Product category
- Web Accessibility Compliance Services
- NAICS
- Testing Laboratories and Services (54138)
- SIC
- Services-Testing Laboratories (8734)
- akta.pro primary industry
- Digital Accessibility & Web/App Compliance (WCAG) (EDALAGAG)
- akta.pro secondary industry
- Accessibility, ADA Compliance & Universal Design Audits (EDAEAKAM)
Keywords
Where EcomBack is headquartered
LocationHeadquarters
- HQ city
- Canoga Park
- HQ country
- United States
- HQ region
- North America
Markets served
EcomBack business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Website Accessibility Compliance Services: EcomBack provides website accessibility compliance services through a manual compliance program, differentiating from automated solutions. The company offers compliance assessments and remediation guidance to help businesses avoid ADA lawsuits.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
EcomBack product offering
Product offeringCore offering
EcomBack provides manual website accessibility compliance services that help businesses achieve ADA, WCAG 2.1 AA, and Section 508 conformance through a hybrid program combining automated scanning with real-user testing by individuals with disabilities. The company delivers accessibility assessments, remediation guidance, and ongoing compliance support on a recurring basis, positioning against automated overlay/widget solutions. It also publishes ADA Website Accessibility Lawsuit Reports that document annual and mid-year litigation trends in the U.S.
Product overview
EcomBack is a website accessibility compliance service provider offering a manual compliance program as an alternative to automated overlay solutions. The company operates two main offerings: a manual accessibility compliance program that uses real-user testing to identify and address WCAG 2.1 AA compliance issues, and published research reports (ADA Website Accessibility Lawsuit Reports) that track litigation trends and lawsuit patterns. The compliance program positions itself against automated-only solutions that have proven inadequate, while the reports serve as industry intelligence on accessibility-related legal risks.
Differentiator
Problem solved
Functional benefit
Products and services
- Manual Accessibility Compliance Program A recurring website accessibility compliance service for U.S. businesses with public-facing or e-commerce websites that combines automated scanning with real-user testing by individuals with disabilities to achieve ADA, WCAG 2.1 AA, and Section 508 conformance and mitigate accessibility lawsuit risk.
- ADA Website Accessibility Lawsuit Report Annual and mid-year research/analytics reports documenting ADA website accessibility lawsuit trends, including filing volumes, plaintiff patterns, and geographic distribution, used as industry intelligence on accessibility-related legal risk.
Quantifiable outcome
- Automated tools identify only 30-40% of accessibility barriers
- +2 more outcomes
Companies that use EcomBack
Customer profileSegments1 record
Ideal customer profiles1 record
EcomBack technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
EcomBack partnerships and signals
Strategic signalScale indicators4 records
Recent moves4 records
Expansion highlights4 records
EcomBack competitors and assessment
Company assessmentDirect peers
- accessiBe: Automated web accessibility overlay provider that EcomBack explicitly positions against. Same target market (businesses needing ADA compliance) but opposite approach (widget vs. manual testing). Was fined $1M by FTC and has not prevented lawsuits for 400+ customers.
- AudioEye: Public digital accessibility company offering a combination of automated auditing, remediation, and ongoing monitoring for ADA/WCAG compliance. Targets the same enterprise buyer with public-facing websites as EcomBack.
- UserWay: Accessibility widget and AI-powered remediation provider serving websites and mobile apps for WCAG/ADA compliance. Direct competitor offering a productized alternative to EcomBack's manual approach.
- Level Access: Enterprise-focused digital accessibility platform combining managed services, testing, and technology. Serves the same large enterprise segment as EcomBack with a more mature service catalog.
- Deque Systems: Long-established accessibility testing and consulting firm offering manual audits, training, and tooling (Axe). Competes directly with EcomBack on the manual/human-in-the-loop accessibility testing side.
- Siteimprove: Digital governance and accessibility platform offering automated scanning plus expert services for WCAG compliance. Targets the same mid-market and enterprise digital quality buyer.
- TPGi (The Paciello Group): Accessibility consulting and testing firm specializing in WCAG audits, VPATs, and remediation guidance. Provides the same manual accessibility testing services as EcomBack's core offering.
- Bureau of Internet Accessibility: Web accessibility audit and remediation firm offering manual testing, VPATs, and ongoing compliance programs. Directly comparable service catalog to EcomBack's manual compliance program.
- eSSENTIAL Accessibility: Digital accessibility solutions provider offering assistive technology, auditing, and remediation services for ADA compliance. Competes for the same enterprise website accessibility mandate.
Emerging players
- Perkins Access: Accessibility consulting division of Perkins School for the Blind, offering end-to-end WCAG audits, remediation, and training with deep expertise from disability community. Direct overlap with EcomBack's manual testing approach.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights5 records
Customer concentration
EcomBack social profiles
Digital presenceEcomBack financial estimates
Financial estimateRevenue estimate
Valuation estimate
EcomBack leadership team
Management profileNumber of profiles
EcomBack funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
EcomBack M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about EcomBack
What does EcomBack do?
EcomBack provides manual website accessibility compliance services that help businesses achieve ADA, WCAG 2.1 AA, and Section 508 conformance through a hybrid program combining automated scanning with real-user testing by individuals with disabilities. The company delivers accessibility assessments, remediation guidance, and ongoing compliance support on a recurring basis, positioning against automated overlay/widget solutions. It also publishes ADA Website Accessibility Lawsuit Reports that document annual and mid-year litigation trends in the U.S.
Is EcomBack a public or private company?
EcomBack is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was EcomBack founded?
EcomBack was founded in 2020. It employs 1 to 10 people.
Where is EcomBack based?
EcomBack is headquartered in Canoga Park, United States, in the North America region.
How does EcomBack make money?
One revenue line is on record: website Accessibility Compliance Services.
Who are EcomBack's main competitors?
Direct peers on record are accessiBe, AudioEye, UserWay, Level Access, Deque Systems, Siteimprove, TPGi (The Paciello Group), Bureau of Internet Accessibility and eSSENTIAL Accessibility. Perkins Access is listed as an emerging player.
Does EcomBack have an API?
No public API is recorded for EcomBack.
What industry is EcomBack in?
EcomBack's product category is Web Accessibility Compliance Services. Its primary akta.pro industry code is EDALAGAG, Digital Accessibility & Web/App Compliance (WCAG), with a secondary code of EDAEAKAM, Accessibility, ADA Compliance & Universal Design Audits. Its NAICS code is 54138 and its SIC code is 8734.