iVend Retail
iVend Retail provides a cloud-based omnichannel retail management platform that integrates POS, ERP, and eCommerce in real time. It serves mid-to-enterprise multi-store retailers across fashion, pharmacy, grocery, electronics, and duty-free verticals in 90+ countries via certified partners.
- Company typePrivate
- Founded2002
- HeadquartersNew York, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What iVend Retail does
iVend Retail is a cloud-based omnichannel retail management platform that integrates point-of-sale (POS), inventory, loyalty, promotions, and reporting with real-time, bi-directional connectors to major ERP systems (SAP Business One, SAP S/4HANA, Sage X3, Sage 300, Microsoft Dynamics 365) and major eCommerce platforms (Magento, Shopify, WooCommerce, BigCommerce). The platform is targeted at mid-to-enterprise multi-store retailers across nine primary verticals: fashion and apparel, electronics, pharmacy, supermarkets, specialty retail, footwear, travel and duty free, hardware and home improvement, and thrift stores. Architecture emphasizes offline-resilient POS, mobile POS (mPOS), click-and-collect omnichannel fulfillment, and AI-driven analytics for demand forecasting, replenishment optimization, and personalized loyalty offers. The product is delivered as a SaaS subscription, supplemented by implementation, consulting, and managed application and infrastructure services.
iVend Retail firmographics
Firmographics- Name
- iVend Retail
- Legal name
- CitiXsys Holdings Inc.
- Website
- https://ivend.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- iVend Retail provides a cloud-based omnichannel retail management platform that integrates POS, ERP, and eCommerce in real time. It serves mid-to-enterprise multi-store retailers across fashion, pharmacy, grocery, electronics, and duty-free verticals in 90+ countries via certified partners.
- Ownership category
- akta.pro rank
iVend Retail industry classification
Industry- Product category
- Retail Management Software
- akta.pro primary industry
- Retail ERP (Merchandising, POS Back Office) (HDAEAEAD)
- akta.pro secondary industries
- Omnichannel Commerce & Click-and-Collect Platforms (BPAMAGAL), POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC), ERP Extensions & Add-ons (CPQ, Billing, Revenue Management) (HDAEAEAO)
Keywords
Where iVend Retail is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
iVend Retail business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Subscription: Cloud-based retail management software delivered as a subscription service with recurring annual or monthly fees
- Implementation & Professional Services: Consulting, enterprise, and support services for deployment and ongoing assistance
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise multi-store deployment |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
iVend Retail product offering
Product offeringCore offering
iVend Retail is a cloud-based, omnichannel retail management platform sold as SaaS, providing integrated POS, inventory management, customer loyalty, promotions, reporting, and mobile POS for multi-store retailers. The platform synchronizes POS with major ERP systems (SAP, Sage, Microsoft Dynamics 365) and eCommerce platforms (Magento, Shopify, WooCommerce, BigCommerce) in real time. It serves mid-market and enterprise retail chains across 90+ countries via a global network of certified channel and alliance partners.
Product overview
iVend Retail is a unified platform-plus-modules retail management solution delivered as SaaS on cloud. The core iVend Cloud platform provides enterprise retail management with built-in modules including Point of Sale (POS), Cloud POS, Mobile POS (mPOS), Inventory Management, Customer Loyalty, Promotions, Reporting & Analytics, and Click & Collect. The product suite extends through add-on integrations for eCommerce platforms (Magento Commerce, Shopify, WooCommerce, BigCommerce), ERP systems (SAP Business One, SAP S/4HANA, Sage X3, Sage 300, Microsoft Dynamics 365), and developer extensibility via open APIs. iVend Retail is a CitiXsys product currently used in over 90 countries, designed for mid-sized and enterprise retailers seeking omnichannel capabilities with 30% IT cost reduction and 5-7% profit margin growth.
Differentiator
Problem solved
Functional benefit
Brands
- iVend Cloud: Cloud-based retail management solution
- iVend POS
- iVend Loyalty
- iVend Mobile POS
- iVend Click & Collect
- iVend Passes
Products and services
- iVend Cloud SaaS-based cloud retail management platform that empowers retailers to manage operations across the entire shopper journey, providing centralized control over unlimited stores.
- iVend Point of Sale (POS) Centralized sales, inventory, orders, and loyalty management POS system providing faster staff action and complete managerial visibility for retail chains.
- Cloud POS Cloud-hosted point of sale solution that cuts IT costs, provides real-time data access on the go, and keeps businesses flexible and ready for change.
- Mobile POS (mPOS) Handheld mobile POS solution that helps retailers serve customers anywhere in the store, speeds up checkout, and keeps shopping experiences smooth and flexible.
- Inventory Management Retail inventory management software that predicts demand, optimizes replenishment, and provides live inventory tracking across all stores and channels.
- Customer Loyalty Integrated CRM and loyalty program solution that rewards shoppers, boosts repeat business, and turns customers into brand advocates through personalized programs.
- Promotions Targeted promotional engine that launches data-driven offers, drives more sales, and keeps customers coming back for more.
- Reporting & Analytics
Quantifiable outcome
- 30% cut in Retail IT Costs
- +2 more outcomes
Companies that use iVend Retail
Customer profileNamed customers8 records
Segments9 records
Ideal customer profiles2 records
iVend Retail technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability5 records
Feature10 records
iVend Retail partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core.
- SAP (Business One & S/4HANA)coreReal-time bi-directional ERP connectors for SAP Business One and SAP S/4HANA enabling seamless integration between iVend Retail POS and enterprise ERP systems without manual uploads or batch jobs.
- Sage (X3, 300)coreReal-time bi-directional ERP connectors for Sage X3 and Sage 300 enabling integration with iVend Retail POS operations.
- Microsoft Dynamics 365coreReal-time bi-directional connectors for Microsoft Dynamics 365 integrating retail operations with enterprise ERP and finance systems.
- Magento CommercecoreeCommerce integration with Magento enabling real-time price and inventory synchronization between iVend Retail and Magento-powered online stores.
- ShopifycoreIntegration with Shopify eCommerce platform syncing inventory and prices in real-time for Shopify merchants using iVend Retail.
- WooCommercecorePOS integration with WooCommerce WordPress eCommerce platform enabling real-time synchronization for WordPress-based online stores.
- BigCommercecoreIntegration with BigCommerce enterprise eCommerce platform for real-time inventory and pricing synchronization.
Scale indicators5 records
Recent moves5 records
Expansion highlights5 records
iVend Retail competitors and assessment
Company assessmentBroad incumbents
- Microsoft Dynamics 365 Commerce: Microsoft Dynamics 365 Commerce bundles ERP-grade back-office with retail POS, eCommerce, and omnichannel capabilities. As a broad incumbent inside the Microsoft Cloud ecosystem, it competes for the same IT-led retail deals where iVend serves as a complementary or alternative layer.
- Square (Block): Square (Block) provides omnichannel POS, payments, and retail software used widely by SMB and lower-mid-market retailers. While not targeting large enterprise ERP-integrated deals, Square is a frequent comparison point in any omnichannel POS evaluation for retail chains.
- Oracle NetSuite SuiteCommerce: Oracle NetSuite's SuiteCommerce extends NetSuite ERP/financials into retail POS, eCommerce, and order management for multi-channel retailers. As a broad incumbent ERP-plus-retail suite, it competes with iVend for the unified back-office-to-store workflow buyer.
Direct peers
- SAP Customer Experience (SAP Commerce + POS): SAP's retail/CRM/Commerce platform enables enterprise retailers to run POS, eCommerce, and ERP on a single SAP backbone. iVend's bi-directional SAP connectors compete with SAP's own retail extensions as the system of record for large enterprise retailers.
- Shopify POS: Shopify POS extends the Shopify commerce platform into physical retail with integrated hardware, payments, and omnichannel inventory. Retailers evaluating iVend often compare it directly to Shopify POS for unified online-and-store retail, especially in fashion and specialty verticals.
- LS Retail: LS Retail provides unified omnichannel POS and retail management software built natively on Microsoft Dynamics, ERP-integrated like iVend. It targets the same mid-to-enterprise retailer base with deep ERP (Dynamics, LS Central) connectivity, making it the closest functional peer.
- Lightspeed Commerce: Lightspeed delivers cloud-based POS and omnichannel retail management for multi-store retailers across apparel, electronics, and specialty verticals. It competes head-on with iVend in mid-market retail, offering POS, eCommerce, inventory, and payments as a unified SaaS suite.
- Aptos: Aptos provides enterprise POS, merchandising, and omnichannel commerce software to specialty and mid-market retailers globally. It is one of the longest-standing retail platform vendors, directly comparable to iVend on multi-store, omnichannel capability.
- Cegid (Retail): Cegid offers cloud retail management and POS solutions, with strong presence in fashion, specialty, and hospitality verticals across Europe and beyond. It targets the same multi-store retailer segment as iVend with comparable omnichannel functionality.
- Celerant Technology: Celerant provides omnichannel POS and retail management for specialty retailers in apparel, footwear, sporting goods, and jewelry. It overlaps with iVend on size-color matrix inventory, eCommerce integration, and multi-store retail operations.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
iVend Retail social profiles
Digital presenceiVend Retail financial estimates
Financial estimateRevenue estimate
Valuation estimate
iVend Retail leadership team
Management profileNumber of profiles
Profiles6 records
iVend Retail subsidiaries and ownership
Company hierarchySubsidiaries2 records
iVend Retail funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
iVend Retail M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about iVend Retail
What does iVend Retail do?
iVend Retail is a cloud-based, omnichannel retail management platform sold as SaaS, providing integrated POS, inventory management, customer loyalty, promotions, reporting, and mobile POS for multi-store retailers. The platform synchronizes POS with major ERP systems (SAP, Sage, Microsoft Dynamics 365) and eCommerce platforms (Magento, Shopify, WooCommerce, BigCommerce) in real time. It serves mid-market and enterprise retail chains across 90+ countries via a global network of certified channel and alliance partners.
Is iVend Retail a public or private company?
iVend Retail is a private company. It is classified as venture growth investor backed and is currently operating.
When was iVend Retail founded?
iVend Retail was founded in 2002. It employs 101 to 250 people.
Where is iVend Retail based?
iVend Retail is headquartered in New York, United States, in the North America region.
How does iVend Retail make money?
Two revenue lines are on record. SaaS Subscription is the primary driver. The others are implementation & Professional Services.
Who are iVend Retail's main competitors?
Broad incumbents on record are Microsoft Dynamics 365 Commerce, Square (Block) and Oracle NetSuite SuiteCommerce. Direct peers are SAP Customer Experience (SAP Commerce + POS), Shopify POS, LS Retail, Lightspeed Commerce, Aptos, Cegid (Retail) and Celerant Technology.
Does iVend Retail have an API?
Yes. iVend Retail offers Open APIs for customization that allow developers to customize workflows and integrate third-party tools. The platform provides ERP and eCommerce integrations with real-time, bi-directional connectors for major systems.
What industry is iVend Retail in?
iVend Retail's product category is Retail Management Software. Its primary akta.pro industry code is HDAEAEAD, Retail ERP (Merchandising, POS Back Office), with a secondary code of BPAMAGAL, Omnichannel Commerce & Click-and-Collect Platforms.