What Detector Inspector does

Detector Inspector is an Australian property safety and compliance services company founded in 2005 and headquartered in Melbourne (Carnegie), with regional offices in Zetland (NSW) and Brisbane (QLD). The company specialises in recurring smoke alarm, gas safety, electrical safety, and ancillary compliance services (corded blinds, water efficiency, RCD safety switch testing, minimum standards assessments, and essential fire safety) for residential rental and owner-occupied properties. It operates across seven Australian states and territories (VIC, NSW, ACT, QLD, SA, TAS, WA) through state-specific subsidiary entities, supported by licensed electricians and FPAS accreditation.

The underlying technology is the proprietary Properly platform, a cloud-based property compliance management system that records time-stamped and GPS-tracked service visits with photo documentation and technician notes, producing digital audit trails for each enrolled property. Detector Inspector's product portfolio is delivered via individual subscriptions (smoke alarm safety at $119-$139 incl. GST per year), biennial individual checks (electrical and gas), the bundled Safer Home Plan (smoke alarm + electrical + gas at $239-$429 + GST per year over a two-year cycle), and one-time QLD 2027 interconnected alarm upgrades ($89-$149 incl. GST per alarm).

The go-to-market combines a B2B2C channel via real estate agency partnerships (Ray White, Harcourts, Century 21, Belle Property, Jellis Craig, Buxton, and others using the Agency Portal) with direct-to-consumer self-serve enrolment for QLD owner-occupiers and an inside-sales motion through phone, live chat, and an online pricing calculator. The company has cumulatively served 320,000+ households and completed 3 million+ safety services. Leadership consists of co-founders Jason Radolnik (CEO & Managing Director) and Jordan Kagan Gescheit (Managing Director), with Ben Ross serving as Non-Executive Chairman and investor.

Name

Detector Inspector

Legal name

Detector Inspector Pty Ltd

Website

https://detectorinspector.com.au

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

101–250 employees

Short description

Detector Inspector is an Australian property safety and compliance services company that delivers recurring smoke alarm, gas, and electrical safety checks to residential landlords and owner-occupiers across seven Australian states and territories, primarily via real estate agency partnerships and subscription plans.

Ownership category

akta.pro rank

Product category

Residential Safety Compliance Services

NAICS

Building Inspection Services (54135), Building Inspection Services (541350)

akta.pro primary industry

Smoke & Carbon Monoxide Detector Testing/Replacement (HSAGAOAC)

akta.pro secondary industry

Fire Alarm Systems (Inspection/Testing/Monitoring/Service) (IMAIAJAC)

Keywords

• Smoke alarm safety
• Electrical safety compliance
• Gas safety inspection
• Property compliance services
• Rental safety checks

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Safer Home Plan (Subscription Compliance Plans): Annual subscription plans (Safer Home Plan) bundling smoke alarm, electrical, and gas safety compliance services over a 2-year cycle. Services include 2x smoke alarm checks per year, 1x electrical check every 2 years, and 1x gas check every 2 years where applicable. Billed as two equal annual instalments, automatically renewing at the end of each 2-year period.
2. Individual Safety Services: One-time or periodic compliance services sold individually: smoke alarm safety service (annual), electrical safety check (biennial), gas safety check (biennial). Charged per service per property after completion.
3. QLD 2027 Smoke Alarm Upgrades: One-time sale of interconnected smoke alarm supply and installation to owner-occupiers in Queensland ahead of the January 2027 legislative deadline. Charged per alarm at $89 (Detector Inspector brand) or $149 (PSA brand), including supply, installation, and compliance certificate.
4. Add-on Services: Optional add-on services including corded blind safety checks, water efficiency assessments, and RCD safety switch testing. Charged as annual or per-service add-ons to primary plans.
5. Additional Works / Urgent Callouts: Charges for additional work beyond scheduled services, including urgent callouts, replacement parts, and rectification work. Priced per job via quotation or per Schedule 4 rate card.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Detector Inspector provides scheduled residential safety compliance services across Australia, including annual smoke alarm safety checks, biennial electrical safety inspections, and biennial gas safety inspections delivered on-site by licensed electricians and gas fitters. Services are managed and documented through its proprietary Properly platform, which captures time-stamped, GPS-tracked photo records and digital audit trails for every job. Customers can purchase individual services, bundle them via the Safer Home Plan subscription, or buy one-off QLD 2027 interconnected photoelectric smoke alarm upgrades ahead of legislative deadlines.

Product overview

Detector Inspector is a safety and compliance services company offering a portfolio of interconnected property safety products. The core offering consists of Smoke Alarm Safety Service, Gas Safety Service, and Electrical Safety Service (all biennial or annual compliance checks), which can be purchased individually or bundled into the Safer Home Plan. Optional add-on modules include Corded Blinds Safety Service, Water Efficiency Service, RCD Safety Switch Testing, and Minimum Standards Assessment. Specialized offerings include QLD 2027 Smoke Alarm Upgrades for Queensland's legislative deadline and Interconnected Smoke Alarm installation. The company operates primarily in Australia across VIC, NSW, ACT, QLD, SA, TAS, and WA, serving property managers, landlords, community housing providers, homeowners, and building managers.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Industry-low smoke alarm failure rate demonstrated across 125,000+ QLD installations
• +3 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles5 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core.

• Real Estate Agencies (Channel Partner Network)coreChannel Partner/ Reseller/ DistributorDetector Inspector's primary distribution channel is through a network of real estate agencies and property management firms. Agencies enrol rental properties on behalf of landlords, acting as the commercial intermediary. The company maintains relationships with major franchise networks including Ray White, Harcourts, Century 21, Belle Property, Jellis Craig, and numerous independent agencies. Agencies use the Detector Inspector Agency Portal to manage enrolled properties and compliance schedules.
• Pacific Underwriting Corporation Pty LtdcoreOthersInsurance broker and underwriting agent providing Detector Inspector's Professional Indemnity and Public/Products Liability insurance coverage. Pacific Underwriting acts under binding authority of Chubb Insurance Australia Limited.
• Chubb Insurance Australia LimitedcoreOthersInsurer providing Professional Indemnity ($10M any one Claim / $20M aggregate) and Public Liability ($20M any one Occurrence) coverage for Detector Inspector and its subsidiary entities underwritten through Pacific Underwriting Corporation.
• StripecoreTechnology or IntegrationStripe payment processing platform used for secure online payment collection for service enrolment, Safer Home Plan instalments, and one-time upgrade purchases.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• BGIS: Global facility management and building services provider operating in Australia, delivering property maintenance, compliance, and integrated FM services. Comparable recurring-revenue service delivery model but for larger commercial and institutional portfolios.
• Programmed (Programmed Maintenance Services): Australian property maintenance and facility services provider offering electrical, plumbing, and building compliance services to residential and commercial clients. Comparable multi-trade service delivery model but at significantly broader scope and scale.
• Service Stream: ASX-listed Australian infrastructure and utility maintenance services provider delivering electrical, gas, and compliance services across distributed asset networks. Comparable multi-state licensed-trade service delivery but oriented toward utility/infrastructure clients.
• Downer Group (Downer Fire Services): Australian infrastructure services group with a dedicated fire services division providing fire protection system inspection, testing, and maintenance. Comparable fire compliance capability but predominantly serving commercial, infrastructure, and government clients.
• Chubb Fire & Security Australia: Major ANZ provider of fire protection, fire alarm inspection/testing, and integrated security services. Overlaps with Detector Inspector on smoke alarm compliance and essential fire safety but serves a broader commercial/industrial base as part of a wider fire and security portfolio.
• Wormald Australia (API Group): Established Australian fire protection company offering fire alarm inspection, testing, and maintenance across commercial and residential segments. Comparable to Detector Inspector's FPAS-accredited fire safety services but with a heavier commercial/industrial mix.
• Spotless Group (Downer): Large Australian facility services provider (owned by Downer Group) delivering property maintenance, compliance, and integrated facility management. Comparable recurring-revenue service model but targeting larger commercial and government accounts rather than individual landlords.

Others

• Jones Lang LaSalle (JLL): Global real estate services and investment management firm with property management operations in Australia. Channel-adjacent through property management portfolios that could source compliance services, though not a direct residential safety services competitor.
• Cushman & Wakefield: Global real estate services firm managing commercial and residential property portfolios. Channel-adjacent to Detector Inspector via property management relationships, though not a direct service provider in residential safety compliance.

Direct peers

• Jim's Group (Jim's Test & Tag / Jim's Fire Safety): Franchise-based Australian service network including smoke alarm testing, electrical safety checks, and RCD testing for residential customers. Direct overlap with Detector Inspector on subscription-style residential safety services, though delivered via a franchise model rather than employed technicians.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/smokedetector1
• Facebookfacebook.com/DetectorInspector
• LinkedInlinkedin.com/company/detector-inspector-pty-ltd

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Detector Inspector