What USWired does

USWired Inc. is a managed IT services provider founded in 1996 and headquartered at 310 W Hamilton Ave, Suite 200, Campbell, California, in the heart of Silicon Valley. The company delivers outsourced IT support, cloud services, and cybersecurity solutions to small and mid-sized businesses (SMBs) as its primary customer segment, with additional reach into large enterprises and government/municipal entities. Its end-to-end services span 24/7 help desk support, proactive monitoring, network design and installation, backup and disaster recovery, email and spam protection, virtualization, wireless networks, and VoIP — delivered through certified systems engineers and supported by deep Microsoft 365 implementation expertise. Compliance overlays are explicitly addressed for HIPAA, SOX, PCI DSS, and GLBA frameworks, allowing the firm to credibly serve healthcare, financial, and government clients.

The company's business model centers on recurring, subscription-based managed IT contracts (fixed-fee coverage with predictable monthly billing) complemented by usage-based hourly support for ad-hoc needs and project-based IT consulting revenue. Pricing is quote-based and not publicly disclosed; customers engage through free initial consultations and direct sales outreach. The go-to-market motion is sales-led field sales across seven-plus US metropolitan markets — San Jose, the San Francisco Bay Area, Los Angeles, Orange County, San Diego, Atlanta, Chicago, and Santa Clara — supplemented by an inbound content-marketing engine (SEO service-area pages, blog, eBooks, email newsletter, Twitter/X). Award validation is sustained across Channel Futures MSP 501 (2021, 2023 ranked #181, 2025), CRN MSP Top 500 (2025), Everest Group Peak Matrix, Silicon Valley Business Journal Fast Private Company, Expertise.com, Clutch, and Techreviewer cybersecurity recognitions.

USWired operates as a subsidiary of Quatrro Business Support Services (QBSS), a diversified business support conglomerate. In March 2026, QBSS unified its portfolio brands — including QBSS operations, ContinuServe, and USWired — under the single ContinuServe brand, with headquarters now consolidated in Marietta, Georgia, while USWired continues to operate and serve clients from Campbell. The firm is led by founder and CEO Robin Hau and sits within a private, privately-held group with 11-50 employees and no disclosed external funding.

Name

USWired

Legal name

USWired Inc.

Website

https://uswired.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

USWired provides managed IT support, cloud services, and cybersecurity solutions to small and mid-sized businesses, large enterprises, and government entities across seven-plus US metropolitan markets, operating since 1996 as a subsidiary of Quatrro Business Support Services (now ContinuServe).

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

Keywords

• Managed IT services
• IT support
• Cloud services
• Cybersecurity solutions
• IT consulting

Headquarters

HQ city

Campbell

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring monthly managed IT support services providing proactive IT management, 24/7 help desk, security monitoring, and cloud services on a subscription basis
2. Hourly IT Support Services: Pay-as-you-go hourly IT support for businesses requiring flexible technical assistance
3. Fixed Fee Managed IT Services: Predictable flat-rate managed IT services covering comprehensive IT support and maintenance
4. Cloud Services: Microsoft 365 and hosting services sold on subscription basis
5. IT Consulting: Professional IT consulting services for technology planning and implementation

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

USWired provides outsourced managed IT support, cloud services, and cybersecurity solutions to small and mid-sized businesses, large enterprises, and government entities. Core offerings include 24/7 help desk support, proactive monitoring, Microsoft 365 and hosting services, customized cybersecurity, and IT consulting, delivered under both fixed-fee monthly managed service contracts and hourly pay-as-you-go support.

Product overview

USWired is a managed IT services provider offering a comprehensive portfolio of IT support and services for small to mid-sized businesses, large enterprises, and government entities. The company operates as a subsidiary of Quatrro Business Support Services (now unified under the ContinuServe brand). Core offerings include managed IT support with 24/7 help desk, cloud services (Microsoft 365 and hosting), and cybersecurity solutions. These core services are complemented by specialized add-on services including IT consulting, virtualization, wireless networks, email/spam protection, network design and installation, printer services, backup and disaster recovery, and VoIP services. USWired delivers services through flexible pricing models including fixed-fee managed IT services and hourly support options, serving clients across San Jose, San Francisco Bay Area, Los Angeles, Orange County, San Diego, Atlanta, and Chicago since 1996.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Support Comprehensive managed IT support services providing 24/7 help desk, proactive monitoring, system maintenance, and technical support for small to mid-sized businesses, large enterprises, and government entities.
• Cloud Services Cloud infrastructure and services enabling businesses to leverage cloud platforms for collaboration, data storage, and scalable computing resources, including Microsoft 365 implementation and hosting services.
• Cybersecurity Comprehensive cybersecurity solutions protecting businesses from cyber threats, including customized security solutions, employee vulnerability training, and protection against zero-day vulnerabilities.
• IT Consulting Strategic IT consulting services helping businesses plan technology investments, align IT decisions with business goals, and optimize technology spending.
• Virtualization Virtualization solutions enabling businesses to run multiple virtual environments on single hardware, improving resource utilization and flexibility.
• Wireless Networks Wireless network design, implementation, and support services for businesses requiring robust Wi-Fi infrastructure.
• Email and Spam Protection Email security solutions protecting businesses from spam, phishing attacks, and email-borne threats.
• Network Design and Installation Professional network infrastructure design and installation services for new deployments or network upgrades.
• Backup and Disaster Recovery Data backup and disaster recovery solutions ensuring business continuity through reliable data protection and recovery capabilities.
• VoIP Services Voice over Internet Protocol (VoIP) solutions providing business phone systems with features including video conferencing, instant messaging, screen sharing, voicemail, call forwarding, and file sharing.
• Hosting Services Web and application hosting services providing secure, reliable infrastructure for business applications.
• Microsoft 365 Implementation Implementation, deployment, and ongoing management of Microsoft 365 productivity suite including Teams, Outlook, and related Microsoft applications.
• Printer Services Printer support and maintenance services for business printing needs in the Bay Area.

Quantifiable outcome

• 24/7 Help Desk availability
• +1 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature8 records

Partnerships

One partnership is on record.

• Quatrro Business Support Services (QBSS)coreStrategic or Co-development Partner · 10 March 2026USWired is a subsidiary of Quatrro Business Support Services. In March 2026, QBSS unified its portfolio of brands—including QBSS operations, ContinuServe, and USWired—under the single name ContinuServe. This rebrand marked the culmination of a multi-year organic growth and acquisition strategy. ContinuServe continues operating from headquarters in Marietta, Georgia, offering integrated finance, accounting, HR, enterprise applications, and managed IT and cybersecurity services to midmarket clients.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Dataprise: Dataprise is a US managed IT services provider serving SMB and mid-market clients with 24/7 helpdesk, managed cybersecurity, and cloud services — a directly comparable MSP competitor with similar customer profile and service mix to USWired.
• Ntiva: Ntiva is a managed IT services firm serving small and mid-sized businesses across multiple US metros with managed IT, cloud, and cybersecurity offerings — closely overlapping USWired's positioning, customer segments, and service portfolio.
• Kelser Corporation: Kelser is a managed IT and cybersecurity provider targeting mid-market organizations with managed services, cloud, and compliance support — a comparable peer in size, customer profile, and service portfolio.
• NetGain Technologies: NetGain is a managed IT services and cloud provider serving SMB and mid-market firms across the Midwest and beyond — comparable to USWired in service mix and target customer profile.
• Integris: Integris is a managed IT services provider serving SMBs and mid-market companies with managed IT, cybersecurity, and cloud services across multiple US regions — directly comparable in service breadth and GTM.
• Computex Technology Solutions: Computex Technology Solutions is a managed IT services and solutions provider serving mid-market customers with managed IT, cloud, and cybersecurity — a directly comparable regional-to-national MSP peer.

Broad incumbents

• Compucom: Compucom is a large-scale managed services provider owned by Corsair Capital serving enterprise and mid-market clients nationwide — a broad incumbent MSP competing with USWired on larger managed IT contracts.
• Kyndryl: Kyndryl is a global managed infrastructure services provider serving large enterprises — a broad incumbent in the IT managed services space, competing with USWired for enterprise-tier contracts.
• Insight Enterprises: Insight Enterprises is a global IT solutions and managed services provider offering cloud, managed IT, and cybersecurity — a broad incumbent competing in adjacent managed IT services segments.
• CDW: CDW is a large multi-brand provider of IT solutions and managed services across SMB, mid-market, and enterprise segments — a broad incumbent with overlapping managed IT and cloud service offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/uswired
• Facebookfacebook.com/USWired

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about USWired