Developer docs
API playgroundTry for free, no card

Search company profiles

Payless Car Rental

Full company profile

uuid000fteu

Namestring
Payless Car Rental
Legal namestring
Payless Car Rental, Inc.
Websiteurl
paylesscar.com
Company typeenum
Public
Founded yearint
1971
Descriptiontext

Payless Car Rental, founded in 1971 in Spokane, Washington, is a discount vehicle rental brand and wholly-owned subsidiary of Avis Budget Group, Inc. (NASDAQ: CAR). The company operates approximately 120 rental locations across the United States, Canada, Europe, the Caribbean, Latin America, the Middle East, and Oceania, including many major airports, and employs 501–1,000 people. Its corporate headquarters is located at 379 Interpace Parkway in Parsippany, New Jersey. Payless serves price-conscious leisure and business travelers through a hybrid operating model of corporately operated and franchisee-operated locations, supplemented by digital and partner channels.

The core offering is a per-rental vehicle rental transaction model (daily, weekly, monthly) augmented by an integrated set of add-on modules: the Payless Perks Club loyalty program, Extended Roadside Assistance, an e-Toll electronic payment program, protection plans (loss damage waiver, personal accident insurance, supplemental liability), and specialty programs for groups/conventions and small businesses. The technology stack is built on a web-based reservation platform protected by reCAPTCHA Enterprise, with GDS integration for travel agents and corporate travel managers. Payless shares Avis Budget Group's QuickPass/Avis First biometric facial-comparison identity-verification system for contactless rentals. Marketing partnerships include AARP (5% discount plus free upgrade and additional driver for members), USAA, and Fuel Rewards.

Revenue is generated primarily through vehicle rental transactions on a per-rental basis, with pricing varying by location, date, vehicle class, and duration; the Pay Now prepay option offers customers up to approximately 20% savings versus counter rates. The go-to-market motion is direct-to-consumer via website, phone (1-800-PAYLESS), and walk-ins at corporately operated and franchise locations, supplemented by partner referrals and GDS distribution. As a subsidiary, Payless does not publicly disclose standalone financial results, and its figures are consolidated within Avis Budget Group's financial statements.

Short descriptiontext

Payless Car Rental is a discount vehicle rental subsidiary of Avis Budget Group (NASDAQ: CAR) operating approximately 120 locations across the US, Canada, Europe, and other regions, serving price-conscious leisure and business travelers through daily, weekly, and monthly rentals, partner programs like AARP, and add-on protection and roadside services.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
501–1,000
akta.pro rankint
HeadquartersSt. Petersburg, United States
HQ citystring
St. Petersburg
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Offices1 record

Each record includes

City, Country, Type, Description, Source

Keyword5 values
discount car rental, vehicle rental services, airport car rental, rental car loyalty program, car rental protection
Industry5 codes
1THADAAAA
CodeTHADAAAAPrimaryYes
2THADAAAB
CodeTHADAAABPrimaryNo
3THADAAAC
CodeTHADAAACPrimaryNo
4THADAAAF
CodeTHADAAAFPrimaryNo
5THADAAAL
CodeTHADAAALPrimaryNo
NAICS code2 codes
  • 532111
  • 5321
SIC code1 code
  • 7510
Product category
Discount Car Rental Services
GTM motion2 records

Each record includes

Type, Description, Source

Revenue model1 record
1Vehicle Rental Transactions
TypeTransaction Fee
Description

Payless generates revenue primarily through vehicle rental transactions charged to customers on a per-rental basis. Pricing varies by location, date, vehicle type, and rental duration (daily, weekly, monthly). Additional charges apply for optional products such as Extended Roadside Assistance, insurance protections, GPS, and toll programs.

paylesscar.com
Marketing channels4 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels5 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components6 values
Operations, Infrastructure, Personnel, Marketing or Sales, Technology or R&D, Supply Chain
Pricing details2 tiers
1Standard Rental Rates
ModelTransaction based/ take rateBilling cadencePay-as-you-go
Notes

Standard counter rates apply for pay-later bookings. Pay Now prepay option saves approximately 20% compared to counter rates. AARP members receive 5% discount on rentals in the U.S. and Canada, plus free upgrade and free additional driver.

paylesscar.com
2Extended Roadside Assistance
ModelUsage-basedBilling cadenceDaily
Notes

Optional daily charge for extended roadside assistance coverage including battery jumpstart, lockout service, flat tire service, fuel delivery, and towing. Cost varies by location.

paylesscar.com
GTM typeB2C
B2C
Offering typeServices
Services
Core offering1 text field

Payless Car Rental provides discount vehicle rentals on a daily, weekly, and monthly basis at approximately 120 airport and off-airport corporate and franchise locations across the US, Canada, Europe, and South America. Customers can reserve online, by phone, or via GDS channels, and add optional protection products such as Extended Roadside Assistance, loss damage waiver, supplemental liability, and the e-Toll electronic payment program.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 2 values shown
  • Save up to 20% with Pay Now prepay option vs counter rates
+1 more record
Product overview1 text field

Payless Car Rental is a value-focused vehicle rental service operating as a subsidiary of Avis Budget Group. The company offers a single integrated rental platform with several complementary add-on modules: core car rental services (daily, weekly, monthly rentals), loyalty rewards through Payless Perks Club, protection products (roadside assistance, loss damage waiver, insurance), and specialty programs for groups, small businesses, and partner organizations (AARP, USAA). The platform also includes prepay discounts (Pay Now and Save), an e-Toll electronic payment module, and weekend upgrade promotions. The company operates approximately 120 corporate and franchise locations across the US, Canada, Europe, and South America.

Product and service9 records
1Payless Car Rental (Core Vehicle Rental Service)
CategoryDiscount Car Rental Services
Description

Daily, weekly, and monthly discount car rentals for price-conscious leisure and business travelers at approximately 120 airport and off-airport corporate and franchise locations across the US, Canada, Europe, and South America.

2Payless Perks Club
CategoryLoyalty Program
Description

Free loyalty rewards program allowing members to earn points on rentals, access exclusive deals, member-only discounts, free upgrades, and additional driver benefits.

3Payless Extended Roadside Assistance
CategoryAdd-on Protection Product
Description

Optional daily-priced protection product providing 24/7 emergency roadside assistance including battery jumpstart, lockout service, flat tire service, fuel delivery, and towing or winch service.

4Payless e-Toll Program
CategoryAdd-on Service
Description

Electronic toll payment service enabling rental customers to use toll roads without carrying cash, with toll charges automatically billed to the rental agreement.

5Payless Protection Plans
CategoryAdd-on Protection Product
Description

Vehicle protection products available for purchase with rentals, including loss damage waiver, personal accident insurance, and supplemental liability protection.

6Convention and Group Event Rentals
CategoryRental Program
Description

Group rental program offering discounted rates for conventions, corporate events, and large group travel needs with dedicated support for event coordinators.

7Small Business Rental Program
CategoryRental Program
Description

Discount program designed for small business travelers offering special rates on vehicle rentals for business purposes.

8AARP Member Benefits Program
CategoryPartner Program
Description

Partnership program offering AARP members a 5% discount on rentals in the US and Canada, plus free upgrades and free additional driver benefits.

9USAA Member Benefits Program
CategoryPartner Program
Description

Partnership program providing USAA members with special rental rates and benefits on Payless rentals.

Scale indicator2 records

Each record includes

Type, Value, Description, Source

Partnership4 partners
Strategic tierCoreTypeGTM or Marketing Partner
Description

AARP partnership offers members 5% discount on car rentals in the U.S. and Canada, plus a free upgrade and free additional driver. This is a significant marketing partnership targeting the 50+ demographic through AARP's membership base.

Strategic tierMinorTypeGTM or Marketing Partner
Description

USAA partnership providing member benefits to USAA members who rent from Payless. Logo displayed on website indicating partnership status.

3Fuel Rewards
Strategic tierMinorTypeGTM or Marketing Partner
Description

Fuel Rewards partnership offering discounts or benefits related to fuel purchases with Payless rentals.

paylesscar.com
Strategic tierCoreTypeOthers
Description

Payless Car Rental is a subsidiary of Avis Budget Group, Inc. (NASDAQ: CAR), a leading global provider of vehicle rental services. Avis Budget Group provides corporate infrastructure, technology platforms, and brand umbrella.

Recent move5 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight5 records

Each record includes

Type, Description

Peers10 records
TypeDirect peer
Description

Thrifty is the value/discount car rental brand under Hertz Global Holdings, directly comparable to Payless as a sister value-tier brand within a major global rental group. Both target price-conscious leisure and business travelers at airport and off-airport locations.

TypeDirect peer
Description

Dollar is also a value-positioned brand under Hertz Global Holdings and operates a similar airport-centric, franchise-hybrid model targeting budget-conscious travelers. Directly parallels Payless's market positioning and operating structure.

TypeDirect peer
Description

Budget is the value brand within Avis Budget Group and a direct sibling to Payless under the same parent. It operates a larger, more established value-tier rental network serving airport and leisure customers with comparable product structure.

TypeBroad incumbent
Description

Enterprise is the largest rental car company in North America by fleet and revenue, operating across value, mid-tier, and truck rental segments with an extensive off-airport branch network. Competes with Payless for price-conscious travelers, especially in local-city markets.

TypeBroad incumbent
Description

Hertz is a global premium rental car brand that increasingly competes on price for leisure travelers. Overlaps with Payless at airports and overlaps with Payless's value-oriented customer base when premium brands run promotional rates.

TypeBroad incumbent
Description

Sixt is a rapidly growing European-headquartered rental car operator with expanding North American presence, competing on price-value combinations. Comparable international footprint and overlap in airport and leisure customer segments.

TypeBroad incumbent
Description

National, owned by Enterprise Holdings, primarily serves business and premium leisure travelers from airports. Competes for adjacent airport demand and shares Avis Budget Group's distribution infrastructure comparison dynamics.

TypeDirect peer
Description

Alamo is Enterprise Holdings' value-positioned leisure brand focused on airport customers, closely comparable to Payless in customer segment and pricing tier. Direct head-to-head competitor at U.S. and international airport counters.

TypeEmerging player
Description

Turo is a peer-to-peer car-sharing marketplace that allows private vehicle owners to rent directly to consumers. Targets the same price-conscious leisure traveler with often-newer vehicles and flexible pickup, increasingly competing for Payless's core customer.

TypeRegional player
Description

U-Save is a smaller franchise-based value rental brand focused on local and off-airport markets across the U.S. and select international regions. Comparable franchise-hybrid operating model and discount positioning, though smaller in scale.

Market position
Strengths4 records

Each record includes

Headline, Details, Source

Weaknesses4 records

Each record includes

Headline, Details, Source

Competitive moat4 records

Each record includes

Type, Details

Key risks6 records

Each record includes

Headline, Details, Source

Key highlights6 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Segment4 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile3 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

Integration6 records

Each record includes

Title, Type, Description, Source

AI maturity
App detail

Has app

Feature3 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
No data
Compliance3 records

Each record includes

Name, Class, Description

Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Payless Car Rental

Discount Car Rental Servicespaylesscar.com

Payless Car Rental is a discount vehicle rental subsidiary of Avis Budget Group (NASDAQ: CAR) operating approximately 120 locations across the US, Canada, Europe, and other regions, serving price-conscious leisure and business travelers through daily, weekly, and monthly rentals, partner programs like AARP, and add-on protection and roadside services.

What Payless Car Rental does

Payless Car Rental, founded in 1971 in Spokane, Washington, is a discount vehicle rental brand and wholly-owned subsidiary of Avis Budget Group, Inc. (NASDAQ: CAR). The company operates approximately 120 rental locations across the United States, Canada, Europe, the Caribbean, Latin America, the Middle East, and Oceania, including many major airports, and employs 501–1,000 people. Its corporate headquarters is located at 379 Interpace Parkway in Parsippany, New Jersey. Payless serves price-conscious leisure and business travelers through a hybrid operating model of corporately operated and franchisee-operated locations, supplemented by digital and partner channels.

The core offering is a per-rental vehicle rental transaction model (daily, weekly, monthly) augmented by an integrated set of add-on modules: the Payless Perks Club loyalty program, Extended Roadside Assistance, an e-Toll electronic payment program, protection plans (loss damage waiver, personal accident insurance, supplemental liability), and specialty programs for groups/conventions and small businesses. The technology stack is built on a web-based reservation platform protected by reCAPTCHA Enterprise, with GDS integration for travel agents and corporate travel managers. Payless shares Avis Budget Group's QuickPass/Avis First biometric facial-comparison identity-verification system for contactless rentals. Marketing partnerships include AARP (5% discount plus free upgrade and additional driver for members), USAA, and Fuel Rewards.

Revenue is generated primarily through vehicle rental transactions on a per-rental basis, with pricing varying by location, date, vehicle class, and duration; the Pay Now prepay option offers customers up to approximately 20% savings versus counter rates. The go-to-market motion is direct-to-consumer via website, phone (1-800-PAYLESS), and walk-ins at corporately operated and franchise locations, supplemented by partner referrals and GDS distribution. As a subsidiary, Payless does not publicly disclose standalone financial results, and its figures are consolidated within Avis Budget Group's financial statements.

Payless Car Rental firmographics

Firmographics
Name
Payless Car Rental
Legal name
Payless Car Rental, Inc.
Website
https://paylesscar.com
Company type
Public
Founded year
1971
Operating status
Operating
Headcount range
501–1,000 employees
Short description
Payless Car Rental is a discount vehicle rental subsidiary of Avis Budget Group (NASDAQ: CAR) operating approximately 120 locations across the US, Canada, Europe, and other regions, serving price-conscious leisure and business travelers through daily, weekly, and monthly rentals, partner programs like AARP, and add-on protection and roadside services.
Ownership category
akta.pro rank

Where Payless Car Rental is headquartered

Location

Headquarters

HQ city
St. Petersburg
HQ country
United States
HQ region
North America

Offices1 record

Markets served

Payless Car Rental business model

Business model
GTM type
B2C
Offering type
Services
Cost components
Operations, Infrastructure, Personnel, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

  1. Vehicle Rental Transactions: Payless generates revenue primarily through vehicle rental transactions charged to customers on a per-rental basis. Pricing varies by location, date, vehicle type, and rental duration (daily, weekly, monthly). Additional charges apply for optional products such as Extended Roadside Assistance, insurance protections, GPS, and toll programs.

Pricing tiers

ModelBillingPrice
Transaction based/ take ratePay-as-you-goStandard Rental Rates
Usage-basedDailyExtended Roadside Assistance

Go-to-market motion2 records

Distribution channels5 records

Marketing channels4 records

Payless Car Rental product offering

Product offering

Core offering

Payless Car Rental provides discount vehicle rentals on a daily, weekly, and monthly basis at approximately 120 airport and off-airport corporate and franchise locations across the US, Canada, Europe, and South America. Customers can reserve online, by phone, or via GDS channels, and add optional protection products such as Extended Roadside Assistance, loss damage waiver, supplemental liability, and the e-Toll electronic payment program.

Product overview

Payless Car Rental is a value-focused vehicle rental service operating as a subsidiary of Avis Budget Group. The company offers a single integrated rental platform with several complementary add-on modules: core car rental services (daily, weekly, monthly rentals), loyalty rewards through Payless Perks Club, protection products (roadside assistance, loss damage waiver, insurance), and specialty programs for groups, small businesses, and partner organizations (AARP, USAA). The platform also includes prepay discounts (Pay Now and Save), an e-Toll electronic payment module, and weekend upgrade promotions. The company operates approximately 120 corporate and franchise locations across the US, Canada, Europe, and South America.

Differentiator

Problem solved

Functional benefit

Products and services

  • Payless Car Rental (Core Vehicle Rental Service) Daily, weekly, and monthly discount car rentals for price-conscious leisure and business travelers at approximately 120 airport and off-airport corporate and franchise locations across the US, Canada, Europe, and South America.
  • Payless Perks Club Free loyalty rewards program allowing members to earn points on rentals, access exclusive deals, member-only discounts, free upgrades, and additional driver benefits.
  • Payless Extended Roadside Assistance Optional daily-priced protection product providing 24/7 emergency roadside assistance including battery jumpstart, lockout service, flat tire service, fuel delivery, and towing or winch service.
  • Payless e-Toll Program Electronic toll payment service enabling rental customers to use toll roads without carrying cash, with toll charges automatically billed to the rental agreement.
  • Payless Protection Plans Vehicle protection products available for purchase with rentals, including loss damage waiver, personal accident insurance, and supplemental liability protection.
  • Convention and Group Event Rentals Group rental program offering discounted rates for conventions, corporate events, and large group travel needs with dedicated support for event coordinators.
  • Small Business Rental Program Discount program designed for small business travelers offering special rates on vehicle rentals for business purposes.
  • AARP Member Benefits Program Partnership program offering AARP members a 5% discount on rentals in the US and Canada, plus free upgrades and free additional driver benefits.
  • USAA Member Benefits Program Partnership program providing USAA members with special rental rates and benefits on Payless rentals.

Quantifiable outcome

  • Save up to 20% with Pay Now prepay option vs counter rates
  • +1 more outcomes

Companies that use Payless Car Rental

Customer profile

Segments4 records

Ideal customer profiles3 records

Payless Car Rental technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Payless Car Rental partnerships and signals

Strategic signal

Partnerships

Four partnerships are on record, tiered core and minor.

  • AARPcoreGTM or Marketing PartnerAARP partnership offers members 5% discount on car rentals in the U.S. and Canada, plus a free upgrade and free additional driver. This is a significant marketing partnership targeting the 50+ demographic through AARP's membership base.
  • USAAminorGTM or Marketing PartnerUSAA partnership providing member benefits to USAA members who rent from Payless. Logo displayed on website indicating partnership status.
  • Fuel RewardsminorGTM or Marketing PartnerFuel Rewards partnership offering discounts or benefits related to fuel purchases with Payless rentals.
  • Avis Budget Group, Inc.coreOthersPayless Car Rental is a subsidiary of Avis Budget Group, Inc. (NASDAQ: CAR), a leading global provider of vehicle rental services. Avis Budget Group provides corporate infrastructure, technology platforms, and brand umbrella.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Payless Car Rental competitors and assessment

Company assessment

Direct peers

  • Thrifty Car Rental: Thrifty is the value/discount car rental brand under Hertz Global Holdings, directly comparable to Payless as a sister value-tier brand within a major global rental group. Both target price-conscious leisure and business travelers at airport and off-airport locations.
  • Dollar Car Rental: Dollar is also a value-positioned brand under Hertz Global Holdings and operates a similar airport-centric, franchise-hybrid model targeting budget-conscious travelers. Directly parallels Payless's market positioning and operating structure.
  • Budget Rent a Car: Budget is the value brand within Avis Budget Group and a direct sibling to Payless under the same parent. It operates a larger, more established value-tier rental network serving airport and leisure customers with comparable product structure.
  • Alamo Rent A Car: Alamo is Enterprise Holdings' value-positioned leisure brand focused on airport customers, closely comparable to Payless in customer segment and pricing tier. Direct head-to-head competitor at U.S. and international airport counters.

Broad incumbents

  • Enterprise Rent-A-Car: Enterprise is the largest rental car company in North America by fleet and revenue, operating across value, mid-tier, and truck rental segments with an extensive off-airport branch network. Competes with Payless for price-conscious travelers, especially in local-city markets.
  • Hertz: Hertz is a global premium rental car brand that increasingly competes on price for leisure travelers. Overlaps with Payless at airports and overlaps with Payless's value-oriented customer base when premium brands run promotional rates.
  • Sixt Rent a Car: Sixt is a rapidly growing European-headquartered rental car operator with expanding North American presence, competing on price-value combinations. Comparable international footprint and overlap in airport and leisure customer segments.
  • National Car Rental: National, owned by Enterprise Holdings, primarily serves business and premium leisure travelers from airports. Competes for adjacent airport demand and shares Avis Budget Group's distribution infrastructure comparison dynamics.

Emerging players

  • Turo: Turo is a peer-to-peer car-sharing marketplace that allows private vehicle owners to rent directly to consumers. Targets the same price-conscious leisure traveler with often-newer vehicles and flexible pickup, increasingly competing for Payless's core customer.

Regional players

  • U-Save Car & Truck Rental: U-Save is a smaller franchise-based value rental brand focused on local and off-airport markets across the U.S. and select international regions. Comparable franchise-hybrid operating model and discount positioning, though smaller in scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Payless Car Rental social profiles

Digital presence

Payless Car Rental compliance and trust

Trust signal

Compliance3 records

Payless Car Rental financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Payless Car Rental leadership team

Management profile

Number of profiles

Payless Car Rental funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Payless Car Rental M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Payless Car Rental

What does Payless Car Rental do?

Payless Car Rental provides discount vehicle rentals on a daily, weekly, and monthly basis at approximately 120 airport and off-airport corporate and franchise locations across the US, Canada, Europe, and South America. Customers can reserve online, by phone, or via GDS channels, and add optional protection products such as Extended Roadside Assistance, loss damage waiver, supplemental liability, and the e-Toll electronic payment program.

Is Payless Car Rental a public or private company?

Payless Car Rental is a public company. It is classified as corporate owned and is currently operating.

When was Payless Car Rental founded?

Payless Car Rental was founded in 1971. It employs 501 to 1,000 people.

Where is Payless Car Rental based?

Payless Car Rental is headquartered in St. Petersburg, United States, in the North America region.

How does Payless Car Rental make money?

One revenue line is on record: vehicle Rental Transactions.

Who are Payless Car Rental's main competitors?

Direct peers on record are Thrifty Car Rental, Dollar Car Rental, Budget Rent a Car and Alamo Rent A Car. Broad incumbents are Enterprise Rent-A-Car, Hertz, Sixt Rent a Car and National Car Rental. Turo is listed as an emerging player. U-Save Car & Truck Rental is listed as a regional player.

Does Payless Car Rental have an API?

No public API is recorded for Payless Car Rental.

Unlock the full company data

50 free credits on sign-up, no credit card required.

Contact sales
Live signals
FinancialContent Business PagePayless Car Rental reviews 2026: what the public records showPayless Car Rental's September 2026 reviews show a 1.2 Trustpilot score and an F BBB letter grade, with 259 complaints closed in three years. The company's published fee schedule, including age surcharges and deposit holds, accounts for much of the gap between quoted and final totals. Renters are advised to compare full totals and use CarRentalMatch for price comparison.Islands3 Car Rental Companies Ranked As America's Worst (And Their Bad Reviews Back It Up)J.D. Power's 2025 North America Rental Car Satisfaction Study ranked Payless, Fox Rent A Car, and Dollar Car Rental as the lowest-performing car rental companies based on customer trust and value metrics. These firms face significant consumer backlash regarding deceptive pricing, poor service quality, and unresolved billing disputes, with Payless notably settling a class-action lawsuit for $19 million in 2025.GlobeNewswireAvis Budget Group Adds Payless Car Rental to Exclusive Relationship With AARPAvis Budget Group expanded its exclusive multi-year agreement with AARP to include Payless Car Rental, offering it to AARP members alongside Avis and Budget. The company will provide discounted rates and special offers on Payless rentals, with Payless featured on AARPDiscounts.com and in email campaigns. AARP has over 37 million members.GlobeNewswireAvis Budget Group Acquires Payless Car RentalAvis Budget Group acquired Payless Car Rental, the sixth-largest North American car rental company, for about $50 million in cash. Payless, founded in 1971, brings 120 locations and generates roughly $80 million in annual revenue. Avis Budget plans to operate Payless as a separate brand while realizing cost savings.Auto Rental NewsPayless Releases TRANSlink Transaction Processing System to FranchiseesPayless Car Rental is releasing a new Web-based transaction processing system called TRANSlink to its franchisees, allowing them to access management reports and database information via the Internet. The system enables employees to view reservation activity, reservation sources, trends, and client preferences at any time. A second phase of TRANSlink is planned for release soon, which will give locations the ability to retrieve reservations.