Incomm
Incomm is a French web communication agency founded in 2004, operating 15 agencies across France, Belgium, and the UK to design websites, e-commerce platforms, and digital marketing services for SMBs (TPE/PME).
- Company typePrivate
- Founded2004
- HeadquartersBordeaux, France
- Headcount51–100
- GTM typeB2B
- OfferingServices
Incomm firmographics
Firmographics- Name
- Incomm
- Legal name
- Incomm
- Website
- https://incomm.fr
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Incomm is a French web communication agency founded in 2004, operating 15 agencies across France, Belgium, and the UK to design websites, e-commerce platforms, and digital marketing services for SMBs (TPE/PME).
- Ownership category
- akta.pro rank
Incomm industry classification
Industry- Product category
- Web Design Services
- NAICS
- Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151), Graphic Design Services (54143), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Advertising Agencies (7311), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Web Content Management (WCM) & Experience Platforms (Content Services) (HDAEAGAK)
- akta.pro secondary industry
- Online Reputation Management (ORM) (MPAAAOAB)
Keywords
Where Incomm is headquartered
LocationHeadquarters
- HQ city
- Bordeaux
- HQ country
- France
- HQ region
- Europe
Offices15 records
Markets served
Incomm business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Website Creation Services: One-time project fees for creating custom websites including showcase sites, catalog/database sites, and e-commerce platforms. Services include design, development, hosting, domain registration, email accounts, and SEO optimization.
- Digital Marketing Services: Recurring services including SEO (natural and paid), social media management, community management, Google Ads campaigns, and content creation.
- Hosting and Maintenance: Ongoing hosting, domain management, and website maintenance services.
- Training Services: Incomm Academy provides online digital marketing training programs for clients and individuals seeking to develop digital marketing skills.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Incomm product offering
Product offeringCore offering
Incomm is a web communication agency that designs and builds custom websites (showcase, database/catalog, and e-commerce) for small businesses and SMEs (TPE/PME), bundled with hosting, domain management, SEO/SEA, social media management, graphic design, and web development services. The agency operates a 15-branch physical network across France and Belgium, delivering projects via a 4-step consultative process (Discovery, Advice, Launch, Follow-up) with a dedicated project manager per client. It also sells digital marketing training courses through its Incomm Académie online platform.
Product overview
Incomm is a web communication agency offering a unified portfolio of website creation and digital marketing services for small businesses (TPE/PME). The core offering consists of three website creation products: showcase sites (vitrine), database/catalogue sites, and e-commerce sites, all built with responsive design and SEO optimization. These are complemented by supporting services including hosting, SEO/SEA, social media management, web development, graphic design, and digital marketing training via Incomm Academy. The company operates 15 agencies across France and Belgium since 2004, having produced over 11,000 websites for clients in sectors including construction, healthcare, services, retail, hospitality, and industry.
Differentiator
Problem solved
Functional benefit
Brands
- Incomm Académie: Digital marketing training academy offering 100% online courses for individuals wishing to develop or strengthen digital marketing knowledge.
Products and services
- Showcase Website Creation (Création de site vitrine) Custom-designed showcase/portfolio websites that serve as online business cards for businesses, featuring responsive design, SEO optimization, content management systems, and Google My Business integration. Targeted at small businesses (TPE/PME) seeking a professional web presence.
- Database/Catalogue Website Creation (Création de site base de données / Catalogue) Database-driven websites with multi-criteria search functionality, typically used for real estate or automotive listings, with integrated content management capabilities. Built for SMB clients managing inventory or catalogue data.
- E-commerce Website Creation (Création de site E-commerce) Full-featured online stores built on PrestaShop with credit card payment processing (PayPal, bank), shipping management, product management, and secure payment systems. Designed for small retailers transitioning to online sales.
- Web Hosting (Hébergement) Web hosting services including domain name registration and 5 email accounts, provided as part of website packages on a recurring subscription basis.
- SEO & Web Writing (Référencement & Rédaction Web) Search engine optimization services including natural SEO, paid SEA (Google Ads), social media optimization, and SEO content writing. Guaranteed keyword positioning on created sites.
- Community Management Social media management services including content creation, community engagement, social advertising campaigns, and e-reputation management across platforms like Facebook, Instagram, LinkedIn, and Twitter.
- Web Development (Développement) Custom web development services including HTML, CSS, and various programming languages to build functional and ergonomic websites tailored to client needs.
- Graphic & UI/UX Design (Design) Visual identity creation including logo design, graphic charters, print materials (flyers, brochures, business cards), and vehicle branding.
- Incomm Académie Training (Formation) Digital marketing training programs offered through Incomm Académie, a 100% online platform for individuals and businesses seeking to develop or strengthen digital marketing knowledge.
Quantifiable outcome
- 58% of artisans now have a website (market opportunity indicator)
- +1 more outcomes
Companies that use Incomm
Customer profileNamed customers12 records
Segments6 records
Ideal customer profiles6 records
Incomm technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Incomm partnerships and signals
Strategic signalScale indicators6 records
Recent moves5 records
Expansion highlights4 records
Incomm competitors and assessment
Company assessmentDirect peers
- Eskimoz: French digital agency focused on SEO, SEA, and web marketing for SMBs and mid-market clients. Directly comparable to Incomm because it sells bundled website creation and recurring digital-marketing services to the same French TPE/PME customer base.
- 1min30: French digital marketing agency offering SEO, SEA, content, and web strategy primarily to SMBs. Comparable to Incomm in target customer (French SMBs), recurring-service model, and full-stack digital offering.
- Makeo: French web and digital agency providing website creation, e-commerce builds, and inbound marketing. Comparable through its focus on French SMB clients and WordPress-based web builds overlapping with Incomm's core service line.
- Yumens: French digital performance agency specializing in SEO, SEA, and web analytics for SMBs and mid-market. Comparable to Incomm because it targets the same French-speaking SMB segment with a similar recurring digital-services revenue model.
- Digimood: French digital agency combining SEO, paid media, and web project management. Comparable to Incomm through shared French SMB target market and recurring digital-marketing service structure.
Broad incumbents
- Webflow: Global no-code website platform used by SMBs, agencies, and designers. Competes with Incomm's custom website creation service by enabling self-service site building, displacing some demand for traditional agency builds.
- Wix: Global DIY website builder with strong SMB adoption. Directly competes with Incomm's showcase-site and basic e-commerce offerings by providing affordable self-service alternatives to the same TPE/PME audience.
- Squarespace: DIY website-building platform serving SMBs, creatives, and small merchants. Comparable because it overlaps with Incomm's showcase website creation and small e-commerce offerings in the SMB segment.
Others
- PrestaShop: Open-source e-commerce platform provider. Complements Incomm's offering because PrestaShop is one of Incomm's core technologies for client e-commerce site builds, and the platforms share French SMB merchants as a customer base.
- Automattic (WordPress.com): Company behind WordPress.com and the WordPress ecosystem. It is comparable to Incomm as an indirect competitor and ecosystem enabler since WordPress is Incomm's primary CMS and Automattic increasingly offers hosted DIY alternatives to agency-built sites.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Incomm social profiles
Digital presenceIncomm financial estimates
Financial estimateRevenue estimate
Valuation estimate
Incomm leadership team
Management profileNumber of profiles
Incomm funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Incomm M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Incomm
What does Incomm do?
Incomm is a web communication agency that designs and builds custom websites (showcase, database/catalog, and e-commerce) for small businesses and SMEs (TPE/PME), bundled with hosting, domain management, SEO/SEA, social media management, graphic design, and web development services. The agency operates a 15-branch physical network across France and Belgium, delivering projects via a 4-step consultative process (Discovery, Advice, Launch, Follow-up) with a dedicated project manager per client. It also sells digital marketing training courses through its Incomm Académie online platform.
Is Incomm a public or private company?
Incomm is a private company. It is classified as unknown and is currently operating.
When was Incomm founded?
Incomm was founded in 2004. It employs 51 to 100 people.
Where is Incomm based?
Incomm is headquartered in Bordeaux, France, in the Europe region.
How does Incomm make money?
Four revenue lines are on record. Website Creation Services are the primary driver. The others are digital Marketing Services, hosting and Maintenance and training Services.
Who are Incomm's main competitors?
Direct peers on record are Eskimoz, 1min30, Makeo, Yumens and Digimood. Broad incumbents are Webflow, Wix and Squarespace. Others are PrestaShop and Automattic (WordPress.com).
Does Incomm have an API?
No public API is recorded for Incomm.
What industry is Incomm in?
Incomm's product category is Web Design Services. Its primary akta.pro industry code is HDAEAGAK, Web Content Management (WCM) & Experience Platforms (Content Services), with a secondary code of MPAAAOAB, Online Reputation Management (ORM). Its NAICS code is 541512 and its SIC code is 7311.