McIntosh Trail Community Service Board

What McIntosh Trail Community Service Board does

McIntosh Trail Community Service Board is a public behavioral health agency created by the Georgia legislature in 1993, headquartered in Griffin, GA, and operating across a fixed seven-county service area in Georgia (Butts, Fayette, Henry, Lamar, Pike, Spalding, and Upson). The organization delivers mental health, intellectual and developmental disability, and addictive disease services to county residents, with no ability to expand geographically beyond its legislatively defined catchment. Service delivery is organized around three core lines — Mental Health, Intellectual/Developmental Disabilities, and Addictive Diseases — supplemented by a specialty portfolio that includes Assertive Community Treatment (ACT), Peer Support, Intensive Treatment Residence (ITR), New Choices (gender-specific women's addictive disease treatment), Inspirations crisis respite, residential services, and the Pine Woods Behavioral Health Crisis Center, a 30-bed medically monitored crisis stabilization unit providing psychiatric stabilization and sub-acute detoxification. Access is facilitated through a centralized Care Connection phone line, walk-in hours at seven county-based outpatient counseling centers, and the statewide Georgia Crisis and Access Line for after-hours referrals.

Underlying technology is standard healthcare information management infrastructure compliant with HIPAA, with electronic health information exchange participation in the Georgia Health Information Network (GaHIN) and a documented business associate relationship with the Georgia Collaborative ASO for care management. The organization is CARF-accredited (Commission on Accreditation of Rehabilitation Facilities) and holds no disclosed AI/ML capabilities, proprietary models, patents, or mobile applications. Headcount is reported at 101–250 employees.

McIntosh Trail is a government-state entity, not a privately held or investor-backed company. It is funded by the Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD) through state appropriations, with no disclosed private-pay or insurance billing structure and no venture, private equity, or individual ownership. The go-to-market model is community-led and referral-driven rather than sales-led: services are accessed directly by residents via phone, walk-in, or crisis line, and the organization operates as a legislatively designated monopoly provider within its seven-county jurisdiction under oversight of a Board of Directors composed of county representatives. The CEO is Kenyatta Walker (appointed September 2021), with Leslie Cantrell as COO, Tatina Butler as CFO (promoted February 2023), Dr. Carol Lyle as Medical Director, Emily Buck as Clinical Director, and Ayanna Knight as HR Manager.

Name

McIntosh Trail Community Service Board

Legal name

McIntosh Trail Community Service Board

Website

https://mctrail.org

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

101–250 employees

Short description

McIntosh Trail Community Service Board is a public Georgia behavioral health agency, created by the legislature in 1993, that delivers mental health, developmental disability, and addictive disease services to residents of seven counties (Butts, Fayette, Henry, Lamar, Pike, Spalding, Upson) via outpatient clinics, crisis stabilization, and specialty programs funded by the state.

Ownership category

akta.pro rank

Headquarters

HQ city

Griffin

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Government Funding: As a public entity created by the Georgia legislature in 1993, McIntosh Trail Community Service Board receives state funding to provide mental health, developmental disability, and addictive disease services to residents of Butts, Fayette, Henry, Lamar, Pike, Spalding, and Upson counties.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels2 records

Core offering

McIntosh Trail Community Service Board is a public behavioral health agency that delivers mental health, intellectual/developmental disability, and addictive disease services to residents of Butts, Fayette, Henry, Lamar, Pike, Spalding, and Upson counties in Georgia. The organization operates three core service lines (Mental Health, Addictive Diseases, Intellectual and Developmental Disabilities) supported by specialty programs including Assertive Community Treatment, Peer Support, Crisis Stabilization, Intensive Treatment Residence, and gender-specific residential treatment. Services are accessed through county-based counseling centers, a centralized phone line, and the statewide Georgia Crisis and Access Line.

Product overview

McIntosh Trail Community Service Board is a public behavioral health agency providing mental health, developmental disability, and addictive disease services across seven Georgia counties. The organization operates as a unified service delivery system with three core service lines (Mental Health, Intellectual/Developmental Disabilities, and Addictive Diseases) supplemented by specialty programs including Assertive Community Treatment, Peer Support, Crisis Stabilization (Pine Woods), Intensive Treatment Residence, Inspirations crisis respite, New Choices women's treatment, and residential services. The specialty programs function as targeted interventions for specific populations and conditions, complementing the core outpatient service offerings.

Differentiator

Problem solved

Functional benefit

Products and services

• Mental Health Services
• Addictive Diseases Services
• Intellectual and Developmental Disabilities Services
• Assertive Community Treatment (ACT)
• Community Support
• Inspirations (Crisis Respite)
• New Choices
• Peer Support
• Pine Woods Behavioral Health Crisis Center
• Residential Services and Support
• Intensive Treatment Residence (ITR)

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Three partnerships are on record, tiered core.

• Georgia Collaborative ASOcoreStrategic or Co-development PartnerGeorgia Collaborative Administrative Services Organization provides care management services for McIntosh Trail Community Service Board as part of the state's behavioral health system.
• Georgia Crisis Access LinecoreStrategic or Co-development PartnerStatewide crisis line providing access to crisis and non-crisis services and referrals for individuals served by McIntosh Trail CSB.
• Georgia Health Information Network (GaHIN)coreTechnology or IntegrationHealth information exchange network that allows McIntosh Trail to share and receive electronic health information with other providers for care coordination.

Scale indicators1 record

Recent moves6 records

Expansion highlights3 records

Direct peers

• View Point Health: Georgia community service board providing behavioral health, developmental disability, and addictive disease services across Gwinnett, Newton, and Rockdale counties. Operates under the same legislative CSB model as McIntosh Trail with comparable service lines and state funding structure.
• Aspire Behavioral Health & Developmental Disability Services: Formerly Cobb County Community Service Board, Aspire provides mental health, developmental disability, and substance abuse services in the greater Cobb County area under the same Georgia CSB legislative framework as McIntosh Trail.
• Clayton Center: Clayton County's designated community service board offering behavioral health and developmental disability services to county residents. Directly comparable operating model, payer mix, and governance structure to McIntosh Trail.
• Highland Rivers Center: Regional Georgia community service board (formerly Lookout Mountain CSB) serving multiple northwest Georgia counties with behavioral health, intellectual/developmental disability, and addiction services under the same state-legislated model.
• River Edge Behavioral Health Center: Middle Georgia community service board providing mental health, developmental disability, and substance use services across multiple counties. Operates under the same DBHDD oversight and CSB governance structure as McIntosh Trail.
• Gateway Behavioral Health Services: Coastal Georgia community service board delivering behavioral health and developmental disability services across multiple counties. Directly comparable in service portfolio, state funding model, and regional CSB structure.
• Pathways Center: West Central Georgia community service board providing mental health, developmental disability, and addiction services to a multi-county catchment. Operates the same legislatively mandated public service board model as McIntosh Trail.
• Middle Flint Behavioral Healthcare: Southwest Georgia community service board serving multiple rural counties with behavioral health and developmental disability services. Comparable service portfolio and similar rural multi-county operating model to McIntosh Trail.
• Serenity Behavioral Health: South Georgia community service board providing behavioral health services to multiple counties. Directly comparable as a fellow Georgia CSB with the same legislative mandate and DBHDD oversight structure.
• DeKalb Community Service Board: DeKalb County's community service board providing mental health, developmental disability, and substance abuse services. Operates under the same Georgia CSB legislative framework as McIntosh Trail, though in a more urban catchment.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about McIntosh Trail Community Service Board