What Cegedim Rx does

Cegedim Rx Limited is the UK pharmacy technology subsidiary of the Cegedim Group (Euronext Paris: EPA:CG), supplying cloud-based pharmacy management software and information services to UK community pharmacies. Founded in 1993 and headquartered in Chorley, the company has 101-250 employees and operates as a private limited company (company number 02855109). Its flagship product, Pharmacy Manager, is a Patient Medication Record (PMR) system that handles electronic prescription processing, real-time exemption checking, scan-driven dispensing, NHS claiming, and inventory management. The product has been named Pharmacy Product of the Year at the Independent Community Pharmacists' Awards for four consecutive years.

The product portfolio extends beyond the core PMR into a modular ecosystem: CRx Services delivers web-based clinical service workflows (Pharmacy First, NMS, vaccinations, contraception, hypertension case finding), CRx Intelligence provides real-time business intelligence and reporting, CRx Hub and Spoke supports automated multi-site dispensing, and CRx Display offers digital signage. The platform's primary differentiator is integration depth with NHS digital infrastructure, including first-to-market integration with GP Connect Update Record and the National Care Records Service (NCRS) covering 57.5 million Summary Care Records and 450,000+ care plan records. The company holds ISO 27001, Cyber Essentials Plus, and ICO registrations.

Cegedim Rx generates revenue primarily through annual subscriptions for Pharmacy Manager and its add-on modules, supplemented by hardware sales (digital signage, scanner-plus-access-point bundles at £650), and implementation and training services. Distribution combines direct field sales for mid-market and chain operators, inside sales and digital self-service for independents, and a major channel partnership with Numark covering 6,000 member pharmacies announced in November 2025. Patient-facing integrations with Healthera and PharmDel, and a multi-channel content marketing approach including The Pharmacy Show, case studies, and webinars, support acquisition. The customer base consists primarily of UK independent community pharmacies, with a growing mid-market presence in pharmacy chains and groups.

Name

Cegedim Rx

Legal name

Cegedim Rx Limited

Website

https://cegedimrx.co.uk

Company type

Private

Founded year

1969

Operating status

Operating

Headcount range

101–250 employees

Short description

Cegedim Rx is a UK subsidiary of Cegedim Group supplying cloud-based pharmacy management software, clinical services workflows, and business intelligence to UK independent and chain community pharmacies, led by its award-winning Pharmacy Manager PMR system with first-to-market NHS digital integrations.

Ownership category

akta.pro rank

Product category

Pharmacy Management Software

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Medication Therapy Management (MTM) & Clinical Pharmacy Services Tools (HLACAKAH)

akta.pro secondary industry

Medication Adherence & Therapy Management Platforms (refills, reminders, MTM) (HLALAIAG)

Keywords

• Pharmacy management software
• Electronic prescription systems
• Clinical services platform
• Pharmacy business intelligence
• NHS digital integration

Headquarters

HQ city

Leyland

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Pharmacy Manager PMR Subscription: Cegedim Rx generates revenue primarily through subscription licensing of its Pharmacy Manager PMR system and related software modules (CRx Services, CRx Intelligence, CRx Hub and Spoke, CRx Display). Pricing is subscription-based, likely per pharmacy or per user, with packages tiered by functionality. No explicit per-prescription transaction fees apply to the PMR system.
2. Pharmacy Display / Digital Signage Hardware and Software: CRx Display includes hardware (digital advertising screens), software, and content packages sold as bundled solutions to pharmacies for marketing and customer engagement purposes.
3. Scan-Driven Dispensing Hardware: Handout Manager scanner hardware sold to pharmacies as optional add-on equipment. Scanner plus wireless access point available for £650, enabling pharmacies to unlock the Handout Manager feature within their dispensing plan.
4. Training and Implementation Services: Expert-led training and implementation services provided during onboarding, including dedicated super-user training, webinars with expert trainers, and personalised support for PMR migration and new feature adoption.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels10 records

Core offering

Cegedim Rx develops and licenses Pharmacy Manager, a cloud-based pharmacy management (PMR) system for UK community pharmacies, along with an integrated suite of modules covering clinical services delivery (CRx Services), real-time business intelligence (CRx Intelligence), digital signage and marketing (CRx Display), and automated hub-and-spoke dispensing. The platform integrates with NHS digital services (GP Connect, NCRS, EPS, Summary Care Records) to support prescription dispensing, patient record management, clinical service claiming, and pharmacy operations.

Product overview

Cegedim Rx offers a unified pharmacy business ecosystem built around its award-winning Pharmacy Manager as the core PMR (Patient Medication Record) system. The portfolio includes five integrated modules: CRx Services (web-based clinical services platform), CRx Intelligence (real-time business intelligence and reporting), CRx Display (digital signage and marketing), CRx Hub and Spoke (automated dispensing for multi-site operations), and Pharmacy Advertising (screen-based brand visibility). Supporting features include Handout Manager for scan-driven dispensing, EPOS, Training & Support services, and NHS integrations including GP Connect, NCRS, EPS, and Summary Care Records. The solution targets UK community pharmacies seeking to modernize operations, deliver clinical services, and improve patient care.

Differentiator

Problem solved

Functional benefit

Brands

• Pharmacy Manager: PMR (Patient Medical Record) system for pharmacy dispensing, streamlines dispensing, reduces admin and frees up time for patient care.
• CRx Services
• CRx Intelligence
• CRx Hub and Spoke
• CRx Display
• EPOS

Products and services

• Pharmacy Manager Core pharmacy management (PMR) solution that seamlessly manages dispensing, reduces admin, and frees up time for patient care and clinical services. Supports Electronic Prescription Service (EPS), Real Time Exemption Checking (RTEC), scan-driven dispensing, NHS claiming workflows, and integrations with NHS GP Connect and NCRS. Awarded Pharmacy Product of the Year for four consecutive years.
• CRx Services Web-based clinical services platform enabling pharmacies to deliver NHS services including Pharmacy First England, New Medicine Service (NMS), Vaccinations, Contraception Service, and Hypertension Case Finding. Free from PMR restrictions and transaction fees.
• CRx Intelligence Real-time pharmacy business intelligence and reporting dashboard providing visibility into dispensing performance, NHS and private service delivery, flu/COVID vaccination metrics, NMS income tracking, and Pharmacy First England progress. Accessible on mobile devices.
• CRx Display Digital signage and pharmacy screen advertising solution including hardware, software, and content packages with tailored content creation to attract, engage, and retain customers.
• CRx Hub and Spoke Automated dispensing and hub fulfilment solution that expedites dispensing and boosts profitability through automated dispensing systems for multi-site pharmacy operations.
• Pharmacy Advertising Brand visibility and marketing solution using pharmacy screen advertising to boost awareness of services and drive customer engagement within the pharmacy environment.
• Training & Support Comprehensive training and support services including 24/7 online Help Centre with video tutorials, step-by-step guides, webinars with expert trainers, and super-user training programs. Includes a Help Desk support service now available on WhatsApp.
• EPOS Point of sale system for managing prescriptions, patient records, inventory, and sales from one integrated platform.

Quantifiable outcome

• 300% growth in national sales and 100% increase in private services for Darlings Pharmacy; 80 hours of time saved
• +4 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature12 records

Partnerships

Four partnerships are on record, tiered core and minor.

• NumarkcoreChannel Partner/ Reseller/ Distributor · 1 November 2025Cegedim Rx entered a partnership with Numark to deliver smarter, safer dispensing to Numark's 6,000 member pharmacies. Numark's independent pharmacy members gained access to Cegedim Rx's fully integrated, scan-driven dispensing solution, combining Cegedim Rx's technology with Numark's pharmacy network distribution reach.
• University of Birmingham — RADIANT StudyminorStrategic or Co-development Partner · 1 January 2023Cegedim Health Data (part of the Cegedim Group) partnered with the University of Birmingham to provide the THIN® Database and Outcomes Manager solution as the foundation for the RADIANT (dAta-DrIven rANdomised clinical Trial platform) study in primary care, funded by the National Institute for Health and Care Research (NIHR).
• HealtheracoreTechnology or IntegrationCegedim Rx partnered with Healthera, a leading Pharmacy-to-Patient platform, to create a fully integrated ecosystem within Pharmacy Manager. The integration enables patient-facing app functionality including prescription management and pharmacy patient engagement, extending the digital experience from pharmacy staff to patients.
• AvonnexminorStrategic or Co-development PartnerPartnership with Avonnex to deliver solutions that help pharmacies free up dispensing time and focus more on patient care. The collaboration combines Cegedim Rx's pharmacy management software with Avonnex's technology to support pharmacy operational efficiency.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• TPP (The Phoenix Partnership): TPP is a large UK healthcare IT vendor known primarily for SystmOne in primary care (GP) and broader NHS deployments. While not a pharmacy-specific specialist, TPP is a comparable healthcare-IT vendor serving adjacent NHS workflows with similar regulatory and integration challenges to Cegedim Rx.
• In Practice Systems (INPS): In Practice Systems (a Cegedim Group company) provides Vision clinical software for UK GP practices, making it the closest internal sibling entity within Cegedim's UK portfolio and a useful comparison for healthcare-IT delivery scale, NHS integration depth, and group-level go-to-market capability.
• McKesson / CoverMyMeds: McKesson (with CoverMyMeds and RelayHealth) is a major US-headquartered healthcare IT and pharmacy services conglomerate providing dispensing, ePrescribing, and pharmacy workflow tooling. A broader incumbent whose international pharmacy-IT capabilities make it a comparable global peer for Cegedim Rx's PMR/ePrescribing-adjacent business.

Direct peers

• Rx Systems: Rx Systems is a UK pharmacy software and PMR vendor with a long heritage serving community pharmacies, sharing the same core segment (UK community pharmacy dispensing/clinical services) and comparable NHS-integrated product positioning to Cegedim Rx.
• EMIS Group (EMIS Health): EMIS Health is the UK market-leading PMR (Patient Medication Record) and pharmacy clinical systems vendor with ProScript Connect and related dispensing software serving UK community pharmacies. It is the most direct competitor to Cegedim Rx's Pharmacy Manager, competing head-to-head for independent and chain pharmacy contracts.
• Positive Solutions: Positive Solutions is a UK pharmacy software vendor providing dispensing and PMR solutions to community pharmacies, with comparable scale and similar NHS-integration-driven customer proposition to Cegedim Rx's Pharmacy Manager. Direct competitor in the UK independent and small-chain pharmacy segment.

Emerging players

• Clarity Informatics (PharmOutcomes): Clarity Informatics operates PharmOutcomes, a UK platform for community pharmacy clinical service documentation, claiming and outcomes reporting — directly overlapping with Cegedim Rx's CRx Services clinical services delivery module and competing for the same NHS-commissioned service workflow footprint.
• Invatech Health: Invatech Health is a UK-based cloud-native pharmacy PMR and medicines-management startup (with associated Titan PMR offering) targeting independent and small-chain community pharmacies, providing direct head-to-head competition with Cegedim Rx but with a more modern cloud-architected foundation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cegedim_rx
• LinkedInlinkedin.com/company/cegedim-rx

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cegedim Rx