Pacific Medical Centers

What Pacific Medical Centers does

Pacific Medical Centers (PacMed) is a private, non-profit, primary and integrated multi-specialty health care network operating nine neighborhood clinic locations across the Puget Sound region in Washington State, including Beacon Hill, Canyon Park, Federal Way, First Hill, Lynnwood, Northgate, Puyallup, Renton, and Totem Lake. The organization provides comprehensive primary care — Family Medicine, Internal Medicine, Med-Peds, and Pediatrics — alongside 40+ specialty services such as Cardiology, da Vinci Robotic-Assisted Surgery, Diagnostic Imaging, Sleep Medicine, Oncology, Behavioral Medicine, Dermatology, Gastroenterology, Orthopedics, Ophthalmology/Optometry, and Urology. Its underlying technology layer is built on the Providence Swedish MyChart patient portal, with proprietary workflow features including eCheck-in (up to four days pre-visit), a Hello Patient mobile location-based check-in application, and Telehealth/Virtual Visits integrated into the same platform.

PacMed is part of the Providence Swedish family of organizations, providing patients with referral access to hospitals, institutes, centers of excellence, and an extended specialty network. Specialized product extensions include the PacMed 65+ Health Center (Beacon Hill and Canyon Park), the Diagnostic Center for Sleep Health, PacMed Imaging, and the US Family Health Plan program for military families in the Pacific Northwest. The organization accepts Medicare, Medicaid, and commercial insurance plans.

Revenue is generated through fee-for-service healthcare delivery — patient encounters, diagnostic and procedural services, and facility fees — billed through insurance plans. GTM is sales-led and traditional healthcare-referral driven: new patients contact 1-888-4-PACMED and primary care physicians route specialty needs within the PacMed network. Marketing is primarily via newsletters (Healthy Tips, Healthy Today), health resource content, and community partnerships such as the UW SHPEP program and Project Access Northwest. The data does not include a founding year or explicit revenue figures, and PacMed operates as an unlisted subsidiary-style affiliate of the larger Providence Swedish integrated delivery system.

Name

Pacific Medical Centers

Legal name

Pacific Medical Centers

Website

https://pacificmedicalcenters.org

Company type

Private

Founded year

1933

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Pacific Medical Centers (PacMed) is a non-profit, multi-specialty primary and specialty care provider operating nine neighborhood clinics across the Puget Sound region of Washington State, integrated with the Providence Swedish health system and serving general patients, seniors, and military families.

Ownership category

akta.pro rank

Headquarters

HQ city

Seattle

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Healthcare Services Revenue: Fee-for-service healthcare delivery billed through patient insurance plans. Services include primary care, specialty care, diagnostic imaging, laboratory services, and pharmacy. Revenue generated through patient encounters, procedures, and facility services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Pacific Medical Centers (PacMed) is a private, not-for-profit multi-specialty ambulatory healthcare network operating nine clinic locations across the Puget Sound region in Washington State. It delivers comprehensive primary care (family medicine, internal medicine, pediatrics, med-peds) alongside more than 40 specialty services including cardiology, oncology, sleep medicine, diabetes care, robotic-assisted surgery, behavioral medicine, and ophthalmology. As part of the Providence Swedish integrated health system, PacMed coordinates patient care across hospitals, diagnostic imaging centers, and specialty institutes, supported by the MyChart patient portal, eCheck-in, and telehealth virtual visits.

Product overview

Pacific Medical Centers (PacMed) is a multi-specialty healthcare provider operating nine clinic locations in the Seattle, WA area (Beacon Hill, Canyon Park, Federal Way, First Hill, Lynnwood, Northgate, Puyallup, Renton, and Totem Lake) plus specialized centers including the 65+ Health Centers, Diagnostic Center for Sleep Health, and PacMed Imaging. The organization offers a comprehensive range of primary care services (Family Medicine, Internal Medicine, Med-Peds, Pediatrics) alongside over 40 specialty services including Cardiology, da Vinci Robotic-Assisted Surgery, Dermatology, Diabetes Care, Gastroenterology, Oncology, Ophthalmology/Optometry, Orthopedics, Sleep Medicine, and more. Patient convenience features include Virtual Visits (Telehealth) via MyChart, Same-Day Scheduling, and integrated care with the Providence Swedish hospital network. The 65+ Health Center represents a specialized product line for older adults (62+) with enhanced primary care features.

Differentiator

Problem solved

Functional benefit

Brands

• PacMed 65+ Health Center: Specialized primary care clinics designed for adults 62 years and older, offering longer visits, more coordinated care, and integrated services with the Providence Swedish family of resources.
• PacMed AdvantAge

Products and services

• Primary Care Comprehensive primary care services including family medicine, internal medicine, and med-peds (combined internal medicine and pediatrics) for patients of all ages.
• PacMed 65+ Health Center Specialized primary care designed for adults aged 62+ with certain health conditions, offering faster appointment access, longer visits, board-certified doctors focused on older adult care, and fully integrated services with the Providence Swedish network.
• Virtual Visits (Telehealth) Phone or video visits enabling patients to connect with providers remotely for consultations, follow-ups, and non-emergency care from any location. Integrated with MyChart for scheduling and eCheck-in.
• MyChart Patient Portal Patient portal enabling eCheck-in up to four days in advance, appointment scheduling, medical records access, and secure messaging with care teams.
• Cardiology Cardiovascular care including cardiology consultations, cardiovascular lab testing, and nuclear cardiology services for heart health diagnosis and treatment.
• da Vinci Robotic-Assisted Surgery Minimally invasive robotic surgical assistance for procedures including general surgery, urology, and colorectal surgery, offering precision and reduced recovery time.
• Diagnostic Imaging / PacMed Imaging Comprehensive imaging services including X-ray, DEXA bone scans, and diagnostic imaging for accurate medical diagnosis.
• Diabetes Care Program Comprehensive diabetes management program offering education, care team coordination, diabetes quizzes, and ongoing monitoring for patients with diabetes.
• Sleep Medicine / Diagnostic Center for Sleep Health Sleep disorder diagnosis and treatment including sleep studies at the Diagnostic Center for Sleep Health, with specialists in sleep apnea and other sleep conditions.
• Behavioral Medicine Mental health and behavioral medicine services including counseling and treatment for depression, anxiety, and other behavioral health conditions.
• Oncology Cancer care and oncology services including medical oncology, hematology, and coordination with specialists for comprehensive cancer treatment.
• Pediatrics Pediatric care for children from infancy through adolescence, including well-child visits, immunizations, and treatment of pediatric conditions.
• Ophthalmology & Optometry Eye care services including cataract surgery, corneal disease treatment, ophthalmology, and optometry for vision correction and eye health.
• Orthopedics Orthopedic care including treatment of musculoskeletal conditions, sports injuries, and joint issues.
• Gastroenterology Digestive health services including gastroenterology consultations and colonoscopy procedures.
• Dermatology Skin care services including medical and cosmetic dermatology for conditions such as skin cancer, acne, and eczema.
• Urology Urological care including treatment of urinary tract conditions, vasectomy procedures, and urological surgeries.
• Same-Day Scheduling Same-day appointment scheduling for urgent but non-emergency medical needs during clinic hours.
• US Family Health Plan TRICARE Prime option providing comprehensive health care benefits for military families through the US Family Health Plan network.

Quantifiable outcome

• Nearly 2,500 patients served through Project Access Northwest partnership (2016-2020)
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Project Access NorthwestcoreStrategic or Co-development PartnerPacMed is a founding member and proud partner of Project Access Northwest, a non-profit formed in 2006 to improve access to specialty healthcare for low-income and uninsured patients. From 2016 to 2020, PacMed cared for almost 2,500 patients in partnership with this organization. The partnership matches volunteer specialty care providers with carefully pre-screened patients in need of care.
• University of Washington SHPEPminorStrategic or Co-development PartnerPacMed partnered with UW Summer Health Professions Education Program (SHPEP) to provide immersive clinical shadowing experiences for aspiring health professionals. The UW SHPEP is a free, six-week enrichment program designed to support college students from backgrounds underrepresented in health professions.
• Center for Workforce Inclusion and Healthcare System Equity (WIHSE)minorStrategic or Co-development PartnerWIHSE coordinates the SHPEP program at UW and works to build a more diverse and equitable healthcare workforce. This initiative is made possible through WIHSE leadership.
• Providence SwedishcoreStrategic or Co-development PartnerPacMed is part of the Providence Swedish family of organizations, providing integrated care across the Puget Sound region. This connection provides patients access to Providence Swedish hospitals, institutes, centers of excellence, and an extensive network of specialists.
• US Family Health PlancoreChannel Partner/ Reseller/ DistributorPacMed participates in the US Family Health Plan, a dedicated healthcare program for military families in the Pacific Northwest.
• Reach Out and ReadminorStrategic or Co-development PartnerPacMed partners with Reach Out and Read to empower families through literacy during well-child visits, providing books to children to support early literacy development.

Scale indicators6 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• Virginia Mason Medical Center: Multi-specialty physician practice and hospital system based in Seattle, offering primary and specialty care across the Puget Sound region with overlapping clinical service lines and patient geography.
• The Polyclinic: Seattle-based multi-specialty physician group providing primary and specialty care across dozens of clinics in the Puget Sound region, directly competing for the same patient base.

Broad incumbents

• UW Medicine: Academic health system anchored by UW Medical Center with extensive primary and specialty care clinics across Seattle, overlapping heavily with PacMed's geography and service lines.
• Kaiser Permanente Washington: Integrated payer-provider operating primary and specialty clinics across Washington State, competing on care-coordination value proposition similar to PacMed's Providence Swedish integration.
• One Medical (Amazon One Medical): National membership-based primary care platform with tech-forward patient experience (app, telehealth) that competes for the same digitally-engaged patient demographic in the Seattle metro.
• Swedish Health Services: Sister organization within the Providence Swedish system; provides overlapping specialty and hospital-based services and is the primary referral destination for PacMed primary-care physicians.

Regional players

• EvergreenHealth: King County-based integrated health system providing primary and specialty care on the Eastside of Seattle, partially overlapping PacMed's Lynnwood and Totem Lake catchment.
• MultiCare Health System: Tacoma-based non-profit health system with primary and specialty clinics across the Puget Sound region including locations adjacent to PacMed's Puyallup and Federal Way clinics.
• CHI Franciscan / Virginia Mason Franciscan Health: Puget Sound non-profit system operating primary and specialty clinics across King, Pierce, and Kitsap counties, competing for the same regional patient base as PacMed.
• Overlake Medical Center & Clinics: Bellevue-based non-profit health system with primary and specialty clinics on Seattle's Eastside, overlapping PacMed's Bothell/Canyon Park and Totem Lake service areas.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/PacMedWA

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pacific Medical Centers