Volunteers in Medicine

What Volunteers in Medicine does

Volunteers in Medicine (VIM), founded in 2001 and headquartered at 2260 Marcola Road, Springfield, Oregon, is a 501(c)(3) nonprofit charitable organization operating the only free medical clinic in Lane County for low-income, underserved, and underinsured adults. The organization serves residents whose household income falls between 85% and 300% of the Federal Poverty Level, as well as insured adults with deductibles of $2,500 or higher, in a defined geographic area limited to Lane County, Monroe, and Harrisburg. Patient services are delivered entirely free of charge following an in-person eligibility screening process, with no billing to patients.

VIM's core service portfolio is comprehensive for a free clinic and includes primary care, behavioral health, women's health (including mammograms through the Breast and Cervical Cancer Program), diabetes management (with bilingual English/Spanish classes), physical therapy, respiratory therapy, smoking cessation, and specialty referrals to volunteer specialists in dermatology, gastroenterology, and cardiology. The clinic operates an on-site pharmacy that dispenses most medications at no cost (limited to VIM physician prescriptions and excluding controlled substances), an on-site blood-draw facility, and a Patient Assistance Program that connects patients to pharmaceutical manufacturer giving programs. Notable infrastructure includes the ScripTalk Station accessibility system for visually impaired, print-impaired, and language-barrier patients. Service delivery is supported by a small paid administrative and clinical staff of 11-50 FTEs and more than 500 volunteers daily, with a pipeline of graduate-level interns from the University of Oregon, Oregon State University, Pacific University, and Portland State University across pharmacy, psychology, and social work disciplines.

VIM's business model is donation-dependent with no fee-for-service revenue. Revenue streams include individual donations, corporate sponsorships, two major annual fundraising events (One Fine Day spring luncheon/auction and Swingin' Summer Night summer dinner/auction), planned giving through the VIM Heritage Society, grants from foundations, retail proceeds from the Our Sisters' Closet resale boutique (4245 Franklin Blvd, Eugene), and passive donation programs (AmazonSmile 0.5%, Fred Meyer Community Rewards). Core operational partnerships include PeaceHealth Laboratories (free diagnostic testing) and PeaceHealth Medical Group (Bridge Assistance Program for specialty care). The organization holds NAFC Standards Seal Gold (2024), a Charity Navigator 4-Star rating, GuideStar Transparency Seal, and PCI DSS/PCI compliance for online donation processing. There are no digital products, no remote services, and no app; all clinical services are delivered in person.

Name

Volunteers in Medicine

Legal name

Volunteers In Medicine Clinic

Website

https://vim-clinic.org

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Volunteers in Medicine is a nonprofit free medical clinic in Springfield, Oregon, founded in 2001, that delivers comprehensive primary care, behavioral health, pharmacy, and specialty referral services at no cost to low-income uninsured and underinsured adults in Lane County, funded entirely by donations and grants.

Ownership category

akta.pro rank

Product category

Community Health Clinic

NAICS

Offices of Physicians (62111), Offices of Physicians, Mental Health Specialists (621112), Outpatient Mental Health and Substance Abuse Centers (621420), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industries

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA), Community Health, Prevention & Health Education (BPAGACAC)

Keywords

• Free medical clinic
• Community health services
• Primary care
• Pharmacy services
• Nonprofit healthcare

Headquarters

HQ city

Marcola

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Individual Donations: Tax-deductible donations from individuals supporting the clinic's mission to provide healthcare to underserved adults. Various giving options including one-time, monthly, quarterly, and yearly donations.
2. Corporate Sponsorships and Donations: Corporate donations and event sponsorships from businesses in the community. Two major annual events: One Fine Day (spring luncheon/auction) and Swingin' Summer Night (summer dinner/auction).
3. Planned Giving and Estate Gifts: VIM Heritage Society accepts bequests, trusts, and other planned gifts to ensure long-term organizational sustainability. Tax ID: 93-1276816.
4. Grant Funding: Support from grantors and foundations to fund clinic operations and specific programs.
5. Retail Proceeds (Our Sisters' Closet): Resale boutique selling donated clothing and accessories, with proceeds supporting clinic operations. Located at 4245 Franklin Blvd, Eugene.
6. Shopping Programs: AmazonSmile (0.5% donation) and Fred Meyer Community Rewards program where shoppers can support VIM.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

Volunteers in Medicine operates a free medical clinic in Springfield, Oregon that provides comprehensive primary care, behavioral health, women's health, diabetes management, on-site pharmacy, laboratory, physical therapy, respiratory therapy, smoking cessation, and specialty referral services to low-income, uninsured and underinsured adults in Lane County. Services are delivered at no cost to eligible patients (those earning 85%-300% of the Federal Poverty Level) and are supported by 500+ volunteers and donations.

Product overview

Volunteers in Medicine operates as a single-site free medical clinic providing comprehensive, integrated healthcare services to low-income, underserved adults in Lane County, Oregon. The organization offers a unified portfolio of primary care, behavioral health, pharmacy, women's health, diabetes management, specialty referrals, physical therapy, laboratory, respiratory therapy, and smoking cessation services. The clinic also provides educational programs including bilingual nutrition classes and maintains a medical internship program for university students. An in-house pharmacy dispenses medications at no cost, and specialty referrals are facilitated both on-site (with volunteer specialists) and through external partnerships at minimal cost. The organization supplements its healthcare services with fundraising operations through AmazonSmile and Fred Meyer Community Rewards programs.

Differentiator

Problem solved

Functional benefit

Brands

• One Fine Day: Annual spring fundraising event - a Ladies Luncheon & Auction featuring themed baskets, live and silent auctions, and community celebration.
• Swingin' Summer Night
• Our Sisters' Closet
• VIM Heritage Society

Products and services

• Primary Care Services
• Behavioral Health Services
• In-House Pharmacy
• Women's Health Care Program
• Diabetes Management Program
• Specialty Referral Services
• Physical Therapy Services
• Laboratory Services
• Respiratory Therapy
• Smoking Cessation Program
• Bilingual Nutrition & Lifestyle Classes

Quantifiable outcome

• More than 77,000 Lane County residents lack health insurance and could benefit from services
• +1 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• PeaceHealth LaboratoriescoreTechnology or IntegrationPartnership for laboratory testing services. PeaceHealth Laboratories receives blood samples drawn at VIM's on-site facility and performs testing. These services are provided free of charge to VIM and its patients.
• PeaceHealth Medical GroupminorStrategic or Co-development PartnerPeaceHealth Medical Group Urgent Care Medical Director Hans Notenboom, MD serves as Chair of VIM's Board of Directors. Also provides the Bridge Assistance Program for specialty referrals.
• University of OregonminorStrategic or Co-development PartnerUniversity partnership for medical internship program. Graduate students in psychology, pharmacy, and social work gain clinical experience with oversight by certified licensed professionals.
• Oregon State UniversityminorStrategic or Co-development PartnerUniversity partnership for medical internship program. Students from health-related programs gain clinical experience at VIM.
• Pacific UniversityminorStrategic or Co-development PartnerUniversity partnership for medical internship program. Pharmacy, psychology, and social work students complete clinical rotations at VIM.
• Portland State UniversityminorStrategic or Co-development PartnerSocial work internship program partnership. VIM's first social work intern was a Master of Social Work student from Portland State University.
• AmazonSmileminorGTM or Marketing PartnerAmazon donates 0.5% of eligible purchases to VIM when customers shop at smile.amazon.com using VIM's Tax ID (93-1276816).
• Fred MeyerminorGTM or Marketing PartnerFred Meyer Community Rewards program donates a portion of purchases to VIM when shoppers link their Rewards Card (ID 88998).
• Breast and Cervical Cancer ProgramminorStrategic or Co-development PartnerCommunity program providing mammograms for women through VIM's women's health care services.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Remote Area Medical: National nonprofit that operates free pop-up medical clinics providing dental, vision, and medical care to underserved populations across the U.S. Shares the volunteer-driven free-care delivery model and target population of uninsured and underinsured individuals.
• CommunityHealth (Chicago): One of the largest free health clinics in the U.S., providing comprehensive primary care, specialty referrals, lab services, and medications to uninsured adults in the Chicago area. Closely comparable in integrated service model, volunteer reliance, and free-care mission for low-income adults.
• Hope Clinic (Garland, Texas): Faith-based nonprofit providing free medical, dental, vision, and pharmacy services to uninsured low-income residents of the Dallas-Fort Worth area. Highly comparable integrated free-care model with volunteer providers, on-site pharmacy, and lab services.
• Health Care for the Homeless (Baltimore): Federally funded Health Care for the Homeless program providing comprehensive primary care, behavioral health, and case management to homeless and underserved populations. Comparable as a free-clinic model serving low-income adults with wraparound services, though federal funding makes it more scalable.
• Volunteers in Medicine (Hilton Head): The original Volunteers in Medicine clinic founded in Hilton Head, South Carolina in 1993, sharing the same name and free-clinic model for uninsured adults. Operates as a private nonprofit with a volunteer-driven model and integrated primary care, directly comparable in mission and operational structure.

Others

• PeaceHealth: Regional Catholic health system operating hospitals and clinics in Oregon, Washington, and Alaska; partners with VIM to provide free laboratory services, the Bridge Assistance specialty referral program, and board leadership. Functions as a critical upstream/downstream clinical partner enabling VIM's service model.
• United Way of Lane County: Regional funder and convener supporting VIM's operations as evidenced by their logo presence on the clinic's website. Functions as a grantmaking intermediary and donor channel rather than a direct service provider, but materially shapes VIM's funding and visibility in the community.
• National Association of Free and Charitable Clinics (NAFC): The national membership organization that issued VIM's NAFC Gold Seal accreditation; represents over 1,400 free and charitable clinics nationwide. Functions as an enabling network, providing standards, training, and grantmaking support that directly shapes VIM's operational framework.

Regional players

• Lane County Public Health: County government public health agency serving the same Lane County geography as VIM, with overlapping focus on underserved populations and behavioral health. Functions as a regional safety-net provider with broader scope (immunizations, communicable disease, environmental health) but does not deliver the same integrated primary care that VIM offers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks3 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/VIM.of.Lane.County
• LinkedInlinkedin.com/company/vimlanecounty

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Volunteers in Medicine