CrewSense
CrewSense is a cloud-based shift scheduling and workforce management platform operating as the Vector Scheduling product line within Vector Solutions, primarily serving fire departments, EMS agencies, and law enforcement organizations with secondary exposure to manufacturing and gaming.
- Company typePrivate
- Founded2015
- HeadquartersGrants Pass, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What CrewSense does
CrewSense is a cloud-based workforce shift scheduling and resource management platform purpose-built for 24/7 mission-critical operations. It is operated as the Vector Scheduling product line within Vector Solutions' broader agency readiness platform and serves primarily fire departments, EMS agencies, and law enforcement organizations, with secondary exposure to industrial manufacturing and casino/gaming operations. The platform's core functionality includes real-time shift coverage management, rules-based automated callbacks and assignments, self-maintaining shift trade boards, a built-in ledger for tracking balances owed between employees and the organization, and configurable reporting for payroll, overtime, callbacks, and union/labor compliance. Mobile-first access allows employees to view schedules, accept open shifts, trade shifts, and receive communications from any device, while fatigue monitoring tracks work hours to reduce accidents and maintain compliance with rest requirements.
Underlying technology is a cloud SaaS architecture emphasizing configuration over customization, with intelligent rules engines handling tie-breakers, rotating lists, and complex scheduling logic rather than machine learning. The platform is integrated with adjacent Vector Solutions modules — Vector LMS for training and compliance, Vector EHS for incident tracking, Vector Check It for inspections and controlled substance logging, Vector Evaluations for skills assessment, and Acadis/Guardian Tracking/ArdentSky for federal, wellness, and gaming compliance — creating a unified agency readiness stack. Distribution is enterprise-focused: a field sales team targets large agencies while inside sales handles mid-market inbound demo requests, with annual quote-based subscriptions and no publicly disclosed per-seat pricing.
The business model is recurring SaaS subscription revenue billed annually on a custom-quoted basis. Customer concentration is fragmented across more than 24,000 organizations per Vector Solutions' marketing claims, with deep vertical specialization in public safety acting as both a differentiator and a constraint on addressable market size. No public financials, funding history, or ownership structure beyond the Vector Solutions parent brand are disclosed.
CrewSense firmographics
Firmographics- Name
- CrewSense
- Legal name
- Vector Solutions
- Website
- https://crewsense.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- CrewSense is a cloud-based shift scheduling and workforce management platform operating as the Vector Scheduling product line within Vector Solutions, primarily serving fire departments, EMS agencies, and law enforcement organizations with secondary exposure to manufacturing and gaming.
- Ownership category
- akta.pro rank
CrewSense industry classification
Industry- Product category
- Workforce Management Software
- NAICS
- Temporary Help Services (561320), Temporary Help Services (56132)
- SIC
- Services-Employment Agencies (7361), Services-Help Supply Services (7363)
- akta.pro primary industry
- Workforce Management & Scheduling (BPACAPAI)
- akta.pro secondary industries
- Workforce Time, Attendance & Scheduling Administration (BPAAAIAI), Workforce Management Administration (Labor Forecasting, Rostering, OT Rules) (BPAAAHAD)
Keywords
Where CrewSense is headquartered
LocationHeadquarters
- HQ city
- Grants Pass
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
CrewSense business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription-based SaaS Licensing: Enterprise software delivered as a subscription service, likely with annual or multi-year contract terms based on organization size, number of users, or modules selected. Part of Vector Solutions' unified agency readiness platform offering.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise quote-based pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels8 records
CrewSense product offering
Product offeringCore offering
CrewSense provides a cloud-based, mobile-first shift scheduling and workforce management platform that automates 24/7 crew coverage, callbacks, shift trades, overtime tracking, and union/labor compliance reporting for public safety agencies, manufacturing facilities, and casinos. Delivered as enterprise SaaS within Vector Solutions' unified agency-readiness platform, the product replaces manual scheduling processes with intelligent rules-based automation, real-time mobile alerts, work-hour fatigue monitoring, and integrated payroll/overtime analytics.
Product overview
Vector Solutions is a unified agency readiness platform offering an integrated suite of workforce management solutions. The core product portfolio includes Vector Scheduling (workforce shift scheduling and management), Vector LMS (learning management and training), Vector EHS (environmental health and safety management), and Vector Check It (inventory and inspections). Additional modules include Vector Evaluations for performance management, Guardian Tracking for wellness monitoring, Vector Pathways for career education, and the Acadis Readiness Suite for government/federal training operations. The platform serves diverse industries including K-12, higher education, manufacturing, fire departments, EMS, law enforcement, casinos, and government agencies, with the Vector Scheduling product being the primary workforce management solution highlighted for CrewSense-related operations.
Differentiator
Problem solved
Functional benefit
Brands
- Vector LMS: Learning Management System for training and compliance across industries.
- Vector EHS
- Vector Check It
- Vector Evaluations
- Acadis
- Guardian Tracking
- ArdentSky Compliance Suite
- Vector Pathways
Products and services
- Vector Scheduling Workforce management scheduling software that ensures 24/7 shift coverage, manages overtime hours, emergency rehires, and shift trading with intelligent automation rules and mobile accessibility for fire, EMS, law enforcement, manufacturing, and gaming organizations.
Quantifiable outcome
- Transform organizational chaos into organizational harmony - West Metro Fire Rescue achieved improved scheduling coordination
- +2 more outcomes
Companies that use CrewSense
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles2 records
CrewSense technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
CrewSense partnerships and signals
Strategic signalScale indicators1 record
Recent moves6 records
Expansion highlights5 records
CrewSense competitors and assessment
Company assessmentDirect peers
- WhenToWork: WhenToWork provides online employee scheduling software focused on shift coverage, time-off requests, and trade boards, serving many of the same shift-based verticals as CrewSense.
- Aladtec: Aladtec provides online employee scheduling and workforce management software purpose-built for public safety agencies (fire, EMS, law enforcement), directly competing with CrewSense in the same niche customer base and use cases.
- ScheduleAnywhere: ScheduleAnywhere offers cloud-based employee scheduling software for shift-based and 24/7 workforces including public safety, healthcare, and manufacturing, competing head-to-head with CrewSense on shift scheduling features.
- Shiftboard: Shiftboard offers workforce scheduling and shift management software for shift-based industries including public safety, manufacturing, and healthcare, competing with CrewSense on shift automation and scheduling rules.
- Deputy: Deputy is a cloud-based workforce management platform offering shift scheduling, time tracking, and task management; it targets shift-based businesses across multiple verticals overlapping with CrewSense.
- Humanity (TCP Software): Humanity provides employee scheduling and workforce management software for shift-based industries, comparable to CrewSense on scheduling rules, shift swaps, and time-off management.
Emerging players
- OnShift: OnShift delivers workforce management and employee scheduling software primarily for senior care and healthcare, with overlap to CrewSense's 24/7 shift scheduling use cases though focused on a different vertical.
Broad incumbents
- UKG (Kronos): UKG (formerly Kronos) provides enterprise workforce management and HCM suites including shift scheduling used by many large public sector and enterprise customers; it competes with CrewSense as a broader incumbent alternative.
- ADP Workforce Now: ADP Workforce Now includes scheduling, time and attendance, and HR/payroll for SMB and mid-market; it represents the bundled incumbent alternative to CrewSense for shift-based organizations.
- Workday: Workday provides enterprise HCM and workforce management including scheduling capabilities, serving large enterprises and government entities; it competes with CrewSense as a broad incumbent platform alternative.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
CrewSense social profiles
Digital presenceCrewSense financial estimates
Financial estimateRevenue estimate
Valuation estimate
CrewSense leadership team
Management profileNumber of profiles
CrewSense funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CrewSense M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CrewSense
What does CrewSense do?
CrewSense provides a cloud-based, mobile-first shift scheduling and workforce management platform that automates 24/7 crew coverage, callbacks, shift trades, overtime tracking, and union/labor compliance reporting for public safety agencies, manufacturing facilities, and casinos. Delivered as enterprise SaaS within Vector Solutions' unified agency-readiness platform, the product replaces manual scheduling processes with intelligent rules-based automation, real-time mobile alerts, work-hour fatigue monitoring, and integrated payroll/overtime analytics.
Is CrewSense a public or private company?
CrewSense is a private company. It is classified as unknown and is currently operating.
When was CrewSense founded?
CrewSense was founded in 2015. It employs 1 to 10 people.
Where is CrewSense based?
CrewSense is headquartered in Grants Pass, United States, in the North America region.
How does CrewSense make money?
One revenue line is on record: subscription-based SaaS Licensing.
Who are CrewSense's main competitors?
Direct peers on record are WhenToWork, Aladtec, ScheduleAnywhere, Shiftboard, Deputy and Humanity (TCP Software). OnShift is listed as an emerging player. Broad incumbents are UKG (Kronos), ADP Workforce Now and Workday.
Does CrewSense have an API?
No public API is recorded for CrewSense.
What industry is CrewSense in?
CrewSense's product category is Workforce Management Software. Its primary akta.pro industry code is BPACAPAI, Workforce Management & Scheduling, with a secondary code of BPAAAIAI, Workforce Time, Attendance & Scheduling Administration. Its NAICS code is 561320 and its SIC code is 7361.