What Generix does

Generix Solutions & Consultancy Services Inc. is a privately held Canadian IT services and software company founded in 2002, headquartered in Milton, Ontario, with a regional office in Dubai, UAE. The firm operates as a Microsoft Partner and Cloud Solution Provider, delivering consulting, implementation, migration, and managed support services around Dynamics 365 CRM/CE, SharePoint, Office 365, and Teams, supplemented by application development and business intelligence services. Its customer base spans small and medium enterprises through enterprise-corporate clients, with vertical specialization in Defence, Manufacturing, Trading, and Services via its in-house Smart ERP product. Additional proprietary offerings include BIOTEMP, a contactless face-recognition biometric attendance system with built-in temperature recording priced at $1 per employee per month, and the Valo Intranet suite (Intranet, Teamwork, Idea Management), an Office 365/SharePoint-based digital workplace solution distributed through global delivery partners in 45+ countries.

The company's revenue model is a mix of professional services engagements (Dynamics 365 implementations, Office 365 migrations, custom application development), one-time and recurring licensing for proprietary software (Smart ERP, Valo lifetime or subscription licensing), and high-volume unit-priced subscriptions (BIOTEMP). ISO 27001 certification applies to the BIOTEMP cloud platform, supporting enterprise and public-sector procurement eligibility. Generix markets primarily through its website, social channels, and Microsoft partner referrals, with direct sales handling SME to enterprise engagements and a channel-reseller model powering Valo's international distribution.

Name

Generix

Legal name

Generix Solutions & Consultancy Services Inc.

Website

https://generix.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Generix is a Canadian Microsoft partner providing Dynamics 365, SharePoint, and Office 365 implementation services alongside proprietary Smart ERP, BIOTEMP biometric attendance, and Valo Intranet products, serving SMEs and enterprises across Canada, MENA, Europe, and South Asia.

Ownership category

akta.pro rank

Headquarters

HQ city

Milton

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Microsoft Dynamics 365 CRM Services: Implementation, upgrades, optimization, user training, and migrations for Microsoft Dynamics 365 CRM/CE including Sales, Marketing, PSA, and FS modules.
2. Application Development Services: Web app development, custom app development, website development, and mobile apps development for small to enterprise level organizations.
3. Microsoft Office 365 Services: Office 365 consultancy, implementation, migration, and ongoing support services for organizations moving infrastructure to cloud.
4. BI Services: Business Intelligence services covering data mining, online analytical processing, querying, reporting, ETL optimization, and data warehouse solutions.
5. Face Recognition Biometric Attendance: BIOTEMP product with facial biometric attendance and temperature recording. Priced at $1 per employee. Includes seamless integration to HR & Payroll solutions. Cloud-based operation with ISO 27001 certified security.
6. Smart ERP Solutions: ERP solutions for Defence, Manufacturing, Trading & Services sectors with comprehensive module coverage including budget management, supply chain, financials, production lifecycle, and more.
7. Valo Intranet: Digital workplace solution available as pay-once lifetime license or subscription with Fresh updates. Includes Teamwork and Idea Management add-ons.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Generix is a Microsoft-focused IT solutions and consultancy company that sells enterprise software products (Microsoft Dynamics 365 CRM/CE, Smart ERP, BIOTEMP Face Recognition, Valo Intranet) and delivers professional services including application development, Microsoft Office 365/SharePoint/Teams implementation, business intelligence, and CRM consulting for small to enterprise-corporate level organizations.

Product overview

Generix is a solutions and consultancy company offering a portfolio of Microsoft-based enterprise products combined with professional services. The core product portfolio includes Microsoft Dynamics 365 CRM/CE (Sales, Marketing, Customer Service, FS, PSA), Smart ERP (an in-house developed ERP with 17 modules for Defence, Manufacturing, Trading and Services sectors), BIOTEMP Face Recognition (biometric attendance with temperature recording), and Valo Intranet ecosystem (Intranet, Teamwork, Idea Management). These are complemented by Microsoft Teams, SharePoint, and Office 365 implementation services, plus Business Intelligence and Application Development services. The Valo products are distributed add-ons built on SharePoint/Office 365, while Smart ERP and BIOTEMP appear to be proprietary solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Microsoft Dynamics 365 CRM/CE A suite of CRM applications (Sales, Marketing, Customer Service, Field Service, Project Service Automation) that helps organizations optimize business development processes, manage customer relationships, and increase revenue through a customizable, secure, cloud-based platform accessible from any device.
• Smart ERP Comprehensive proprietary ERP solution covering modules for Defence, Manufacturing, Trading and Services sectors including Budget Management, Supply Chain Management, Asset Management, Financials, Production Lifecycle Management, Machine Maintenance, Civil Maintenance, Quality Control, HSE, HRMS, Visitor Management, Transportation, Sales, and Office Administration.
• BIOTEMP Face Recognition Contactless biometric attendance system with built-in temperature recording. Features dual-camera face recognition (2000 face capacity, 99.99% accuracy), real-time temperature detection, cloud-based data storage, and seamless HR/payroll integration. ISO 27001 security certified. Priced at $1 per employee.
• Valo Intranet Award-winning digital workplace solution built on Office 365 and SharePoint. Offers internal communication, teamwork, and collaboration features with responsive mobile experience available on iOS and Android, supporting 20+ languages including SharePoint 2013-2019 and SharePoint Online.
• Microsoft Teams Team collaboration hub for Office 365 providing group chat, online meetings, video conferencing, calling, and file collaboration with built-in Office 365 apps (Word, Excel, PowerPoint, SharePoint). Supports meetings from 10 to 10,000 participants and integrates with Microsoft and third-party services.
• Microsoft Office 365 Services Cloud-based productivity suite providing consultancy, implementation, migration, and support services for organizations. Includes consultancy for subscription plan selection, implementation, migration from on-premises/cloud/hybrid deployments, and ongoing support.
• Microsoft SharePoint Services SharePoint implementation and customization services including consultancy, migration from SharePoint to SharePoint Online and from Classic to Modern, Enterprise Content Management architecture, and customized development for SharePoint and SharePoint Online.
• BI Services Business intelligence services covering data mining, online analytical processing, querying, and reporting. Includes ETL optimization, data warehouse refresh optimization, and BI platform management using multiple BI technology and data platforms.
• Application Development Application development services including web development, custom app development, website development, and mobile app development for small to enterprise-level organizations with focus on innovative, powerful applications with clean interface design.
• Microsoft Dynamics 365 CRM Services Full-service Microsoft Dynamics 365 CRM implementation including planning, setup, integration, migration, quality assurance, security testing, user training, ongoing support, and documentation using Waterfall, Iterative, and Agile methodologies.

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationGenerix is a Microsoft Partner and Cloud Solution Provider. The company specializes in Microsoft Dynamics 365 CRM, SharePoint, Office 365, Microsoft Teams, and other Microsoft technologies. Services include consultancy, implementation, migration, and support for Microsoft business applications.
• Valo IntranetcoreTechnology or IntegrationGenerix offers Valo Intranet, an award-winning Digital Workplace solution built on Office 365 and SharePoint. Available in 20+ languages with fast deployment through global delivery partners in 45+ countries.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Avanade: Joint Accenture–Microsoft venture and the largest pure-play Microsoft Dynamics, Azure, and Microsoft 365 services firm globally. Directly comparable as a Microsoft-focused SI and a far larger incumbent in the same Dynamics 365 and SharePoint services space Generix addresses.
• DXC Technology: Global IT services and systems integrator with significant Microsoft Dynamics, Azure, and enterprise application practices. Comparable as a large incumbent providing end-to-end Microsoft-centric enterprise services and modernization.
• Cognizant: Global IT services firm with Microsoft Azure, Dynamics 365, and modern workplace practices serving large enterprises. Comparable at the broad-services level, with significant overlap in Dynamics and Office 365 implementation work.
• Infor: Major enterprise cloud ERP vendor with vertical industry suites in manufacturing, distribution, and services. Comparable as a competing vendor of verticalized ERP solutions, including manufacturing and asset-intensive industries where Smart ERP also plays.

Direct peers

• Sonata Software: India-headquartered global IT services firm with a large Microsoft Dynamics 365 practice and modernization services. Comparable as a Microsoft-partner-led SI serving North American and international enterprise clients across verticals.
• Slalom: US-based consultancy with deep Microsoft ecosystem practices (Dynamics 365, Azure, Microsoft 365) serving mid-market and enterprise clients. Closely comparable business model of regional Microsoft-focused consulting plus proprietary and partner-led digital workplace offerings.
• Valo Solutions: Vendor/creator of the Valo Intranet digital workplace product that Generix resells and implements. Directly comparable as the underlying product partner whose roadmap and partner economics shape Generix's intranet offering.
• PowerObjects (HCLTech): Microsoft Dynamics 365-focused consultancy acquired by HCLTech, delivering CRM, ERP, and Power Platform services. Comparable as a Microsoft-Dynamics-focused SI with strong vertical and add-on product practices.
• Hitachi Solutions: Global Microsoft partner specializing in Dynamics 365, Power Platform, and Azure implementations across multiple verticals including manufacturing. Closely comparable as a mid-to-large Microsoft-focused SI offering ERP-adjacent vertical solutions.

Emerging players

• Arbela Technologies: Smaller Microsoft Dynamics 365 Gold Partner focused on ERP, CRM, and Field Service implementations. Comparable as a Microsoft-Dynamics-focused SI of similar scale, targeting mid-market and verticalized deployments.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/generixuae
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Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Generix