What Telenor Denmark does

Telenor Denmark operates as Telenor A/S, a private Danish telecommunications company and subsidiary of Norway's Telenor Group, headquartered in Copenhagen. The company provides mobile voice, data, SMS/MMS, fixed broadband, mobile broadband, IoT connectivity (NB-IoT and LTE-M), and bundled device sales (smartphones, tablets, smart home accessories) to Danish consumers and business customers. Underlying infrastructure is delivered through the TNN joint venture with Norlys, which operates Denmark's largest shared mobile network across 4,300+ base stations with nationwide 5G coverage, powered by Nokia's AI-ready AirScale RAN equipment under a four-year contract extension announced in November 2025. The company also offers the TrueTalk cloud PBX and OneScreen Business platform for enterprise customers, plus accessibility features such as WiFi calling and real-time text (RTT).

Telenor Denmark's revenue model is anchored on recurring monthly mobile and broadband subscriptions (129-229 DKK/month for mobile broadband tiers), with all plans bundling 5G access, roaming in 70+ countries, and the Telenor Tryghedspakke digital security package. Ancillary streams include device hardware sales (with Telenor Delbetaling and PayEx financing options), screen and device insurance, premium streaming bundles (Viaplay, Netflix, HBO, Spotify), and usage-based roaming add-ons for travel. Go-to-market combines a digital-first consumer motion (telenor.dk e-commerce, Mit Telenor self-service app) with physical retail stores, phone-based customer service, and dedicated B2B sales teams for enterprise accounts. Family multi-line discounts (Samlerabat) of 50 DKK per additional subscription incentivize household bundling and ARPU expansion. The company does not disclose standalone revenue, operates with 5,001-10,000 employees, and reports to its Norwegian parent Telenor Group.

Name

Telenor Denmark

Legal name

Telenor A/S

Website

https://telenor.dk

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Telenor Denmark (Telenor A/S) is a Danish mobile and broadband operator and subsidiary of Telenor Group, serving individual consumers and businesses across Denmark via the TNN joint-venture network (4,300+ base stations, nationwide 5G) and offering subscriptions, devices, IoT, and cloud PBX services.

Ownership category

akta.pro rank

Product category

Mobile Telecommunications

NAICS

Wireless Telecommunications Carriers (except Satellite) (517112), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Radiotelephone Communications (4812), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Private LTE/5G Mobile Network Operators (Campus/Industrial) (HDAIAAAE)

Keywords

• Mobile telecommunications
• Mobile subscriptions
• 5G network services
• Business communications
• IoT connectivity

Headquarters

HQ city

Copenhagen

HQ country

Denmark

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Operations, Personnel, Marketing or Sales, Supply Chain

Revenue model

1. Mobile Subscription Services: Recurring monthly subscription revenue from mobile voice, SMS, and data plans for individual consumers and business customers. Plans range from entry-level to premium unlimited data tiers, all including 5G access, roaming in 70+ countries, and Telenor Tryghedspakke (digital safety services). Family bundle discounts (50 DKK/month per extra subscription) incentivize multi-line households.
2. Internet and Mobile Broadband Services: Monthly subscription revenue for fixed internet (fibernet) and mobile broadband (mobilt internet). Mobile broadband plans offer 30GB to 250GB of 5G data with roaming in 70+ countries. 5G home internet via router available as an alternative to fixed broadband.
3. Device Hardware Sales: One-time revenue from sales of smartphones (Apple iPhone, Samsung Galaxy, Motorola, etc.), tablets (iPad), accessories (earbuds, speakers, smart home devices), and 5G routers. Devices sold with upfront payment, Telenor Delbetaling (3-installment interest-free), or PayEx financing (12/24 months). Subscription bundling provides device subsidies (mobilrabat).
4. Ancillary Services and Insurance: Add-on services including SkærmForsikring (screen insurance, up to 90% coverage), Mobilforsikring (mobile device insurance), Udvidet Tryghedspakke (extended digital safety), and NetSikker (internet security). These generate additional recurring or one-time revenue per customer.
5. Roaming and Travel Add-ons: Revenue from data roaming packages for travel (e.g., 1GB/10 days for 199 DKK, 3GB/10 days for 599 DKK for standard customers), and automatic daily roaming charges (20MB/100 DKK). Fair use controls and data caps protect against bill shock.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels7 records

Core offering

Telenor Denmark is a Danish mobile network operator providing mobile voice, data, SMS, and MMS services to individual consumers and business customers across Denmark. Its offering spans mobile subscriptions (all including 5G and roaming in 70+ countries), fixed and mobile broadband internet, smartphones, tablets, accessories, IoT connectivity (NB-IoT/LTE-M), business cloud PBX (TrueTalk), and value-added services such as screen insurance and the Telenor Tryghedspakke digital safety package. The network is operated through the TNN joint venture with Norlys, running on 4,300+ base stations with Nokia-supplied AI-ready 5G RAN equipment.

Product overview

Telenor Denmark operates as a telecommunications provider offering a unified platform-plus-services model. Its core product portfolio spans mobile voice and data subscriptions (all including 5G and international roaming in 70+ countries), fixed and mobile broadband, and a full range of consumer devices including smartphones, tablets, and smart home products. These are supported by customer-facing platforms such as the Mit Telenor self-service app/portal and OneScreen Business for enterprise customers, alongside cloud PBX solutions like TrueTalk for business communications. Value-added services include bundled streaming partnerships, screen insurance, the Telenor Tryghedspakke fraud protection package, and a nationwide coverage map tool. The operator's network infrastructure is powered by Nokia's AI-ready 5G RAN equipment, and it supports IoT connectivity via NB-IoT and LTE-M technologies. All products are sold through telenor.dk, physical stores, and business sales channels.

Differentiator

Problem solved

Functional benefit

Brands

• TrueTalk: Business telephone system with cloud-based PBX and administration portal for managing call flows, queues, and user configurations.
• Mit Telenor
• Telenor Tryghedspakke

Products and services

• Mobile Subscriptions (Mobilabonnementer) Monthly mobile subscription plans for individuals and businesses delivering voice, SMS, and data with 5G access, roaming in 70+ countries, and the Telenor Tryghedspakke digital safety package included as standard. Plans range from entry-level to unlimited data tiers.
• Mobile Internet (Mobilt Bredbånd) Portable 5G mobile broadband delivered via the mobile network for use on tablets, PCs, and mobile routers. Available in 30 GB, 80 GB, and 250 GB data tiers with roaming included in 70+ countries, supported by 4,300+ nationwide cell towers.
• Fixed Internet / 5G Home Internet (Bredbånd) Fixed broadband services including fiber and 5G home internet delivered over Telenor's nationwide network, bundled with the test-winning SagemCom 5G router and Telenor Tryghedspakke at no extra cost.
• 5G Network Service Fifth-generation mobile network offering nationwide coverage in Denmark, delivering higher speeds and lower latency than 4G, supporting use cases such as smart homes, VR/AR, and connected vehicles. Available to all Telenor subscribers.
• Roam Away (International Roaming) International roaming service included in all mobile subscriptions, enabling data, calls, and SMS in 70+ countries including EU, USA, Turkey, Thailand, Japan, and Indonesia. Optional daily travel data packages and Roam Away+ tier available.
• IoT Connectivity (NB-IoT / LTE-M) Internet of Things network connectivity using NB-IoT and LTE-M low-power wide-area technologies for device connections across Denmark's shared mobile network infrastructure, available via a dedicated coverage map.
• TrueTalk Cloud PBX Cloud-based business phone system (omstillingsbord/PBX) with admin portal and user app for managing call flows, opening hours, agent/queue statistics, presence, call queues, forwarding, and personal assistant features. Targeted at Danish business customers.
• Mit Telenor Self-Service Platform Customer self-service platform available as a mobile app (iOS/Android) and web portal enabling users to view subscriptions, monitor usage, pay bills, purchase extra data, order SIM/eSIM cards, report coverage issues, and access Skærmforsikring and Telenor Tryghedspakke services.
• OneScreen Business Administration Portal Business administration portal for enterprise customers to manage employee subscriptions, download invoices, order hardware, and configure administrators as part of Telenor's business self-service suite.
• Skærmforsikring (Screen Insurance) Screen insurance product covering up to 90% of mobile phone screen damage repair costs, offered as an add-on during device purchase for individual and business customers.
• Telenor Tryghedspakke (Digital Safety Package) Digital security and fraud protection package included with all mobile subscriptions at no extra cost. Protects customers against online fraud and harassment (formerly NetSikker). An extended version (Udvidet Tryghedspakke) is also available.
• Mobile Phones (Smartphones) Smartphones from major brands including Apple iPhone, Samsung Galaxy, Motorola, Google Pixel, OnePlus, and ZTE, including 5G-enabled models, sold standalone or bundled with subscriptions and Screen Insurance.
• Tablets Selection of tablets including Apple iPad and Samsung models, available for purchase with or without mobile internet subscriptions, including 5G-connected iPad Pro and iPad Air options.
• Accessories (Tilbehør) Range of accessories including phone cases, screen protectors, chargers, cables, headsets, speakers, smart home devices, Apple Watch, smartwatches, and gaming products from brands such as Apple, Samsung, Xiaomi, Sony, Garmin, Belkin, and DJI.
• Smart Home Devices Smart home devices including robot vacuum cleaners (Dreame, Xiaomi), security cameras (Eufy), TV streaming devices (Google TV Streamer, Chromecast, Apple TV), smart speakers, and gaming consoles for home automation, security, and entertainment.

Quantifiable outcome

• 4,300+ base stations provide coverage from Gedser to Skagen, serving Denmark's largest mobile network
• +3 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Four partnerships are on record, tiered core and minor.

• NokiacoreTechnology or Integration · 11 November 2025Nokia serves as the sole supplier of 5G radio access networks and managed services for TNN (the joint venture between Telenor Denmark and Norlys) under a four-year contract extension. Nokia deploys its AI-ready, energy-efficient AirScale RAN equipment including Habrok Massive MIMO radios and AI-powered network management solutions. The partnership aims to deliver autonomous, AI-powered 5G capabilities with enhanced scalability, energy efficiency, and reduced operational costs for Denmark's largest shared mobile network serving 3+ million subscribers.
• NorlyscoreStrategic or Co-development PartnerNorlys is Telenor Denmark's joint venture partner in TNN (Telenor Norlys Netbærer), Denmark's largest shared mobile network. TNN combines Norlys's local fiber/utility network presence with Telenor's mobile network operational expertise to operate a shared 5G network infrastructure serving over 3 million subscribers.
• PayExminorImplementation/ SI/ Consulting PartnerPayEx provides financing services for Telenor customers purchasing devices on installment plans (12 or 24 months at 0% APR). Telenor offers PayEx as an alternative to its own Telenor Delbetaling (3-installment interest-free) option.
• Norlys (as infrastructure partner)coreStrategic or Co-development PartnerNorlys and Telenor jointly own TNN, the shared mobile network operator in Denmark. Norlys brings its existing fiber and utility infrastructure while Telenor contributes mobile network operations and expertise. The joint venture operates as Denmark's largest shared mobile network.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• TDC (Nuuday): Largest incumbent Danish telecommunications operator providing mobile, broadband, TV, and business services. Directly competes with Telenor Denmark across consumer mobile subscriptions, fixed broadband, and enterprise connectivity in Denmark.
• Telia Denmark: Major Danish mobile and fixed-line operator offering similar consumer and business telecom services. Direct head-to-head competitor with Telenor Denmark on postpaid mobile, broadband, and enterprise mobile/broadband bundles.
• Hi3G Denmark (3): Mobile operator in Denmark offering consumer and business mobile plans on a 3G/4G/5G network. Competes directly with Telenor Denmark on mobile subscriptions, pricing, and 5G coverage.

Emerging players

• Lebara Denmark: MVNO in Denmark targeting value-segment and international/ethnic segments with low-cost mobile plans. Competes with Telenor Denmark on price-sensitive mobile subscriptions and ethnic/travel usage, though on a smaller scale.

Broad incumbents

• Telenor Norway: Parent company's home market mobile and fixed operator — sister operation within Telenor Group with overlapping consumer mobile, broadband, and B2B telecom offerings. Comparable business model and product portfolio in the same group.
• Telia Company: Swedish-owned Nordic telecom group operating mobile and fixed networks across the Nordics/Baltics, including Denmark. Competes with Telenor Denmark at group level through Telia Denmark, with comparable scale and 5G ambitions.
• VodafoneZiggo: Large European mobile/fixed operator with consumer and business telecom offerings across multiple markets. Comparable to Telenor Denmark at the business-model level (MVNO/MNO + broadband + enterprise), especially relevant for roaming economics and device-financing playbooks.

Regional players

• TDC NET: Danish infrastructure arm that owns and operates physical network assets (fiber, copper) used by multiple operators. Adjacent peer to Telenor Denmark's TNN JV — relevant because Norlys already partners with the wider TDC/Nuuday ecosystem on fixed infrastructure.

Others

• Norlys: Danish energy and fiber utility that is Telenor Denmark's JV partner in TNN. Comparable as an enabler of Danish connectivity (fiber + shared mobile) and as a strategic co-investor rather than a direct competitor.
• Nokia: Network infrastructure vendor (sole 5G RAN supplier to TNN via four-year contract). Indirectly comparable to Telenor Denmark — not a competitor but a key counterparty whose roadmap, energy-efficiency narrative, and AI-RAN features shape TNN's cost curve.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/telenordanmark
• LinkedInlinkedin.com/company/351089
• Xx.com/telenordanmark

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telenor Denmark