Parkway East Hospital

What Parkway East Hospital does

Parkway East Hospital is a private, multi-disciplinary specialist hospital located in Bedok, Singapore, founded in 1942 and operating as a subsidiary of Parkway Holdings Limited, itself part of IHH Healthcare — one of the world's largest integrated healthcare networks. The hospital operates on a for-profit basis with 501–1,000 employees and is described in source material as a private maternity and general hospital within the broader Parkway/IHH group that also includes Mount Elizabeth, Gleneagles, and Parkway Shenton clinics.

The facility delivers a broad secondary-care service portfolio across two anchor lines: (a) emergency and urgent care, via a 24-hour Urgent Care Centre and a dedicated Paediatric Urgent Care Centre reporting an average 30-minute wait time; and (b) planned specialist care, anchored by comprehensive maternity services spanning preconception through postnatal care, plus women's health, paediatric care, health screening, radiology and imaging, laboratory services, rehabilitation, nutrition and dietetics, hearing solutions, and home care. Diagnostic throughput is supported by ParkwayHealth Laboratory, which deployed 5 Roche cobas 6800 molecular diagnostic systems capable of approximately 5,000 PCR tests per day. The MyHealth360 mobile application is the primary digital patient portal, enabling teleconsultation booking, access to radiology/laboratory/health-screening/COVID-19 reports, and appointment management. International Patients receive a multilingual concierge service covering medical and travel arrangements.

Commercially, the hospital earns revenue through inpatient and outpatient specialist services, maternity packages, 24-hour urgent care, and health screening — all delivered as direct patient services with an emphasis on Integrated Shield Plan insurance coverage, unit-priced room rates, and pre-admission financial counselling. A public Bill Estimator tool provides 50th and 75th percentile cost benchmarks for common procedures, supporting price transparency. Distribution is omnichannel: on-site hospital services, urgent care hotlines, a WhatsApp appointment line, the MyHealth360 app, and dedicated international patient channels. The hospital is governed under Singapore private limited company status (Parkway Holdings Limited, registration no. 197400320R) with SM Lee as Chief Executive Officer.

Name

Parkway East Hospital

Legal name

Parkway Holdings Limited

Website

https://parkwayeast.com.sg

Company type

Private

Founded year

1942

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Parkway East Hospital is a private, multi-disciplinary specialist hospital in Bedok, Singapore, operating as a subsidiary of IHH Healthcare. It delivers 24-hour urgent care, comprehensive maternity, paediatric, women's health, diagnostic, and rehabilitation services to individual patients and international medical travellers.

Ownership category

akta.pro rank

Product category

Private Hospital Services

NAICS

General Medical and Surgical Hospitals (62211), Home Health Care Services (62161), Ambulance Services (62191)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Home Health Care Services (8082)

akta.pro primary industry

Private/For-Profit Hospital Systems (HLAFAAAF)

akta.pro secondary industries

International/Medical Tourism Hospital Systems (HLAFAAAN), Hospital-at-Home & Acute Virtual Care Platforms (HLALABAC)

Keywords

• Private hospital services
• Maternity and paediatric care
• Urgent care services
• Diagnostic imaging services
• Health screening services

Headquarters

HQ city

Bedok

HQ country

Singapore

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Hospital Patient Services: Core revenue from inpatient and outpatient medical services including specialist consultations, diagnostics, treatments, surgeries, and hospital accommodations.
2. Maternity Services: Comprehensive maternity packages including preconception, prenatal, birth delivery, and postnatal care services.
3. Urgent Care Services: 24-hour urgent care centre providing immediate medical attention for emergencies.
4. Health Screening: Preventive health screening services for early detection of medical conditions.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Parkway East Hospital is a private acute care hospital in Singapore providing inpatient and outpatient clinical services, including maternity, paediatric, and 24-hour urgent care, supported by radiology, laboratory, and health screening services. It operates as part of IHH Healthcare, one of the world's largest integrated healthcare networks, and serves both local Singaporean residents and international patients seeking private hospital care.

Product overview

Parkway East Hospital is a private hospital in Singapore offering a comprehensive range of healthcare services. The hospital's core offerings include emergency care through its 24-hour Urgent Care Centre and Paediatric Urgent Care Centre, maternity services spanning preconception to postnatal care, and various diagnostic and treatment services. The MyHealth360 mobile app serves as the primary digital patient portal, enabling teleconsultations, access to medical reports, and appointment management. Additional services include health screening, laboratory testing, radiology & imaging, rehabilitation services, nutrition & dietetics, hearing solutions, and home care services. The hospital also provides specialized support for international patients and offers an online bill estimator for financial planning.

Differentiator

Problem solved

Functional benefit

Brands

• MyHealth360: Mobile application for managing health services, booking teleconsultations, and accessing medical reports

Products and services

• Maternity Services Inpatient and outpatient maternity care, including delivery, postnatal care, and obstetric consultations for expectant mothers.
• Paediatric Services Specialist paediatric consultations, inpatient paediatric care, and neonatal services for infants, children, and adolescents.
• 24-Hour Urgent Care Centre Round-the-clock walk-in urgent medical care for non-life-threatening emergencies, available to walk-in patients without prior appointment.
• Diagnostic Imaging and Radiology Radiology services including X-ray, MRI, CT scans, ultrasound, and other imaging diagnostics for inpatients and outpatients referred by physicians.
• Laboratory Services Clinical laboratory testing including pathology, haematology, microbiology, and molecular diagnostics using automated platforms such as the Roche cobas 6800 PCR Testing System.
• Health Screening Services Comprehensive health screening packages for early detection of medical conditions, targeted at health-conscious individuals and corporate clients.
• Specialist Consultation Services Outpatient specialist consultations across multiple clinical disciplines for patients referred by general practitioners or self-referred.
• MyHealth360 Mobile App Patient-facing mobile application for accessing medical records, booking appointments, viewing test results, and managing hospital interactions across the IHH Healthcare network.

Quantifiable outcome

• Average 30-minute wait time at Paediatric Urgent Care Centre

Named customers2 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• IHH HealthcareflagshipStrategic or Co-development PartnerParkway East Hospital is part of IHH Healthcare, one of the world's largest integrated healthcare networks. This parent-subsidiary relationship provides the hospital with network benefits and integration with other Parkway and IHH facilities including Mount Elizabeth, Gleneagles, and Parkway Shenton clinics.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Farrer Park Hospital: Singapore private hospital offering multi-specialty inpatient services and diagnostics. Comparable scale and positioning within Singapore's private hospital market.
• Gleneagles Hospital Singapore: Another IHH Healthcare private hospital in Singapore providing multi-specialty tertiary private care, maternity and specialist consultations. Directly comparable in scale, ownership and service offering.
• Thomson Medical Centre: Singapore private hospital specialised in obstetrics, gynaecology and paediatrics. Directly comparable to Parkway East's maternity and paediatric service lines.
• Raffles Hospital: Independent private hospital in Singapore offering multi-specialty inpatient care, diagnostics and a 24-hour emergency unit. Closest non-IHH private competitor to Parkway East in service mix and target patient base.
• Mount Alvernia Hospital: Private not-for-profit hospital in Singapore with strong maternity and paediatric focus, directly competing with Parkway East on family healthcare and women's services.
• Mount Elizabeth Hospital (Orchard): Sister IHH Healthcare private hospital in Singapore offering comparable multi-specialty private inpatient care, diagnostics and specialist services. Directly comparable on ownership, service mix and patient segments.
• Mount Elizabeth Novena Hospital: Third IHH Healthcare private hospital in Singapore, focused on tertiary and specialty care. Comparable private specialist hospital offering within the same parent group.

Broad incumbents

• IHH Healthcare Berhad: Parent group operating Parkway East and a global network of 80+ hospitals. Comparable as the consolidated private healthcare platform in which Parkway East sits and the entity that ultimately captures enterprise value.
• Singapore General Hospital: Largest public tertiary hospital in Singapore. Competes with Parkway East for specialist and complex care cases and sets the benchmark for clinical quality and breadth of services in the Singapore market.

Emerging players

• Parkway Shenton: IHH primary care and home care arm that provides teleconsultations and home-based medical services to Parkway East patients. Comparable as a connected IHH channel for primary, home and tele-health services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ParkwayEastHospital
• LinkedInlinkedin.com/company/parkway-east-hospital-singapore

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Parkway East Hospital