Redpoint Resolutions

What Redpoint Resolutions does

Redpoint Resolutions is a privately held U.S. travel protection and emergency assistance company that operates as both a managing general agent and a travel-assistance provider. Founded in 2011 and headquartered in San Mateo, California with operational presence in Whitefish, Montana and Las Vegas, the company was established by former U.S. military special operations personnel, physicians, and insurance actuaries to serve travelers undertaking adventure, remote, and international trips. It offers three tiered products — Ripcord (adventure and remote destinations), Cavalry (luxury and cultural travel), and Harbor (budget and domestic travel) — with medical evacuation, trip cancellation and interruption coverage, and 24/7 global assistance as core benefits, plus optional riders including Cancel for Any Reason (CFAR) and pet travel insurance.

The company is vertically integrated across travel assistance, evacuation logistics, claims management, and insurance distribution. Underwriting capacity is provided by State National Inc. (NAIC 12831) and Centurion Casualty Company, with UnivOps Insurance Services LLC acting as the producing agency. Its technology stack includes a Partner Portal for travel agents and tour operators, co-branded client websites, and an API called Redpoint Web Services that integrates quoting, purchasing, and invoicing directly into partner reservation systems. Distribution is multi-channel: a direct-to-consumer quote-and-purchase website, a B2B partner channel, and a corporate group sales motion, with active trade memberships in USTOA and the Adventure Travel Trade Association.

Redpoint generates revenue primarily from travel insurance premiums and ancillary fees across the three tiers, distributed through both direct and partner channels. Pricing is quote-based and varies by trip cost, destination, traveler age, duration, and optional add-ons (CFAR adds approximately 50% to base premium). The customer base spans individual adventure, luxury, budget, family, pet-owner, and pre-existing-condition travelers in 30+ countries, plus a long tail of travel agents, tour operators, and corporate groups; the firm holds the Ripcord™ trademark and is co-led by Ted Muhlner (Navy SEAL background) and Tom Bochnowski (former Army officer, MBA).

Name

Redpoint Resolutions

Legal name

Redpoint Resolutions LLC

Website

https://redpointtravelprotection.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

51–100 employees

Short description

Redpoint Resolutions is a U.S. travel insurance and emergency assistance provider offering tiered protection plans (Ripcord, Cavalry, Harbor) for adventure, luxury, and budget travelers. It combines in-house assistance, claims, and distribution with underwriting capacity from State National and Centurion, serving customers in 30+ countries via DTC, B2B partner, and API channels.

Ownership category

akta.pro rank

Product category

Travel Insurance

NAICS

Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Insurance Agents, Brokers & Service (6411), Fire, Marine & Casualty Insurance (6331)

akta.pro primary industry

Baggage/Personal Belongings Protection Platforms (THALALAD)

Keywords

• Travel insurance
• Emergency evacuation
• Adventure travel protection
• Medical evacuation services
• Travel assistance

Headquarters

HQ city

San Mateo

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Travel Insurance Premiums: Revenue generated from sale of travel insurance policies including Ripcord, Cavalry, and Harbor plans. Policies cover trip cancellation, interruption, medical expenses, evacuation, and other travel protection services. Pricing is based on trip cost, destination, traveler age, and coverage selections.
2. B2B Partner Distribution: Revenue through partner channel including travel agents, tour operators, and corporate clients who distribute Redpoint travel insurance products to their customers. Partners use co-branded websites and Partner Portal for sales.
3. Cancel for Any Reason (CFAR) Add-on: Additional rider revenue from CFAR coverage which typically increases premium by 50%. This optional add-on allows cancellation for any reason up to 48 hours before departure.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

Redpoint Resolutions sells travel insurance under the Redpoint Travel Protection brand across three tiered plans (Ripcord, Cavalry, Harbor) that bundle trip cancellation/interruption, emergency medical and evacuation coverage, search and rescue, and 24/7 global travel assistance. Products are distributed both directly to consumers via a self-serve website and through a B2B partner channel serving travel agents, tour operators, and corporate clients, supported by a Partner Portal and reservation-system API.

Product overview

Redpoint Resolutions offers a suite of travel protection products designed for different traveler profiles. The core offerings consist of three tiered insurance plans: Ripcord (premium adventure coverage for remote destinations), Cavalry (luxury/cultural travel), and Harbor (budget-friendly domestic coverage). All plans include varying levels of medical evacuation, trip cancellation/interruption, and emergency assistance. Additional offerings include a Pre-existing Condition Waiver (included at no extra cost with eligibility requirements), Cancel for Any Reason (CFAR) rider, and Pet Travel Insurance. The company also provides partner-facing platforms including a Partner Portal and Co-Branded Website tools for travel agents and partners.

Differentiator

Problem solved

Functional benefit

Brands

• Ripcord: Most comprehensive travel program for adventure seekers and humanitarian workers, featuring evacuation and rescue from point of emergency to home hospital, premium coverages for cancellations and interruptions, and medical expenses.
• Cavalry
• Harbor

Products and services

• Ripcord Rescue Travel Protection The most comprehensive plan offered by Redpoint, built for adventure seekers and humanitarian workers traveling to remote destinations with limited communications or medical facilities. Includes medical evacuation and rescue from the point of emergency to the traveler's home hospital, 32 covered reasons for trip cancellation/interruption, pandemic coverage, $100,000 secondary medical expense coverage, pre-existing condition waiver, political/security/natural disaster evacuation, and search and rescue.
• Cavalry Elite Travel Protection Choice travel program designed for cultural and luxury trips to foreign cities and towns. Includes 30 covered reasons for trip cancellation/interruption, premium medical evacuation to the traveler's hospital of choice, political/security/natural disaster evacuation, secondary medical expense coverage, pet travel coverage, and a one-stop program with a single contact across travel assistance and insurance claims.
• Harbor Standard Travel Protection Most affordable, standard travel program best suited for domestic or budget-friendly trips. Includes 16 covered reasons for trip cancellation/interruption, pandemic coverage, medical evacuation to the nearest suitable hospital, $50,000 secondary medical expense coverage, and baggage loss coverage.
• Partner Portal Customized web-based portal for travel agents and partners to generate real-time quotes, customize Redpoint Travel Insurance programs, and purchase, print, or save policies for future client purchases. Quotes are generated in real time and the platform enables a single point of contact across travel assistance, evacuation, claims, and underwriting.
• Co-Branded Partner Websites Co-branded, customized client-facing web pages that track client purchases and provide real-time email notification when clients purchase insurance, enabling travel agents, tour operators, and adventure travel companies to sell Redpoint coverage under their own brand.
• Corporate Group Travel Solutions Customized enterprise travel protection program with dedicated partner support, designed for businesses and organizations that need coverage for employee travel and group travel programs, delivered through a direct enterprise sales motion.

Quantifiable outcome

• Pre-existing condition waiver included at no extra cost (competitors often charge additional fees)
• +2 more outcomes

Named customers3 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• U.S. Tour Operators Association (USTOA)coreOthersRedpoint is a proud member of USTOA, an industry trade association for tour operators. Association logo displayed on website footer indicating industry credibility and commitment to industry standards.
• Adventure Travel Trade AssociationcoreOthersMember of the Adventure Travel Trade Association, supporting responsible and safe adventure travel practices. Logo displayed on website footer.
• PURE (Performance Ulimate Residences Experience)minorGTM or Marketing PartnerPartnership with luxury residence network, logo displayed on website footer indicating luxury travel positioning.
• Coltur PeruminorStrategic or Co-development PartnerTour operator partner specializing in Inca Trail trekking. Mariana Watson, Commercial Director at Coltur Peru, provides expert commentary for Redpoint's Inca Trail insurance guide. Collaborative content marketing relationship.
• Travel Agents and Tour OperatorscoreChannel Partner/ Reseller/ DistributorB2B partner channel including travel agents, tour operators, and adventure travel companies. Partners receive co-branded websites, Partner Portal access, and reservation system integration for selling Redpoint travel insurance to their clients.
• UnivOps Insurance Services LLCminorChannel Partner/ Reseller/ DistributorLicensed insurance agent for Redpoint travel insurance products. Listed as the producing agency on policy documentation.
• State National Inc.coreOthersInsurance underwriter for Redpoint policies. Listed as underwriter on policy documentation with NAIC Company Code 12831, based in Bedford, TX.
• Centurion Casualty CompanycoreOthersInsurance underwriter for certain policy series (APRED_PC_02/2021). Coverage underwritten by Centurion Casualty Company with travel assistance services provided by Redpoint Resolutions LLC.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• World Nomads: Direct peer in adventure and backpacker travel insurance, serving independent travelers with evacuation, medical, and trip-cancellation coverage across global destinations. Most analogous competitor to Redpoint's Ripcord plan in both product and target customer.
• Trawick International: Travel insurance provider focused on trip cancellation, medical, and evacuation coverage distributed through travel agents and tour operators. Highly comparable B2B distribution model and product mix to Redpoint's partner channel.
• Berkshire Hathaway Travel Protection: Specialty U.S. travel insurance carrier offering AirCare, ExactCare, and Luxe plans with strong brand pull among affluent and frequent travelers. Comparable in tiered-product structure and middle- to premium-market positioning to Redpoint's Cavalry and Ripcord plans.
• IMG Global (International Medical Group): International travel and global medical insurance carrier serving travelers, expats, and missionaries with evacuation and medical coverage. Overlaps directly with Redpoint's adventure and humanitarian-worker use cases and global reach.
• Seven Corners: Specialty provider of international travel medical insurance, trip cancellation, and long-term travel coverage. Direct peer to Redpoint for adventure, expatriate, and remote-destination evacuation and medical coverage.

Broad incumbents

• Allianz Travel Insurance: One of the largest U.S. travel insurance providers, offering trip cancellation, medical, and evacuation coverage across consumer, corporate, and agency channels. A broad incumbent that competes on scale, brand, and embedded airline/OTA distribution.
• Generali Global Assistance (formerly CSA Travel): Major U.S. travel insurance provider offering a full range of trip cancellation, medical, and evacuation plans with broad agency distribution. Competes with Redpoint across all three of its product tiers.
• AIG Travel / Travel Guard: Global travel insurance carrier under AIG with consumer and corporate products covering trip cancellation, medical, and evacuation. Competes with Redpoint across the full price spectrum and benefits from AIG's balance sheet and global assistance network.

Emerging players

• GeoBlue: International travel medical and evacuation insurer affiliated with Blue Cross Blue Shield, targeting U.S. travelers and expatriates. Overlaps with Redpoint on international medical and evacuation but is anchored to a domestic health-plan sponsor base.
• World Nomads / SafetyWing comparison: SafetyWing: Digital-first travel medical insurance provider targeting remote workers, digital nomads, and long-term travelers. Adjacent emerging player with overlapping international medical/evacuation coverage and a younger, online customer base compared to Redpoint's adventure skew.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@ripcordtravelprotection5499
• Facebookfacebook.com/redpointtravelprotection
• LinkedInlinkedin.com/company/redpoint-resolutions
• Instagraminstagram.com/redpointtravelprotection

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Redpoint Resolutions