Gazelle

What Gazelle does

Gazelle Communications is a privately held Canadian telecommunications and internet service provider founded in 2003 and headquartered in Toronto. The company delivers a converged voice, data, and managed services portfolio to small and medium enterprises, large enterprise organizations, and wholesale carriers/resellers. Its voice stack spans SIP Trunking, Hosted PBX, Business Lines, PRI Services, Long Distance, Toll-Free, Conferencing, and Virtual Receptionist, anchored on MetaSwitch carrier-grade PBX technology acquired by the company. Data services include Business Internet across xDSL, Coax, and Fiber (50 Mbps to 1.5 Gbps), LTE Wireless on Rogers and Telus networks with proprietary automated rate-plan optimization, Private Networks with IPSec/AES encryption, and SD-WAN delivered via Fortinet equipment. Managed services wrap Microsoft Office 365, Work-from-Anywhere, Lobby TV (Roku/Apple TV/Smart TV), and a Network Monitoring System around the connectivity core.

Gazelle operates a carrier-neutral nationwide network that it bills as the largest in Canada, spanning 2,420 cities and 4,768,500 client endpoints with over 1,000,000 accessible fiber endpoints. The company uses a sales-led GTM motion with free 30-minute consultations, a wholesale channel for carriers/resellers with 4-hour SLAs, and a self-serve client portal. Revenue is generated through recurring monthly subscriptions on voice/data/managed lines, channel-based per-channel fees, usage-based charges (DIDs, toll-free, 411, 911, LNP), and volume pricing on wholesale services. Long-duration contracts with early termination penalties (up to 75% of monthly rate for internet, 50% for voice/IPTV) and number-porting friction contribute to customer retention.

The company cites over 4,000 customers including BMW, HSBC, McDonald's, Ferrari, University of Toronto, Tridel, Brookfield Properties, Minto, Fogler Rubinoff, and Keller Williams, while small-to-medium enterprises are the primary segment. Gazelle operates under CRTC oversight (Tariff Regulations SOR/79-555) and maintains a PIPEDA-compliant privacy posture. Revenue, headcount beyond the 1–10 disclosed range, funding history, and ownership structure are not publicly disclosed.

Name

Gazelle

Legal name

Gazelle Communications

Website

https://gazellecorporation.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

1–10 employees

Short description

Gazelle Communications is a privately held Canadian telecom and internet service provider, founded in 2003 and headquartered in Toronto, that delivers voice, data, and managed connectivity to small and medium enterprises, enterprise organizations, and wholesale carriers across a carrier-neutral nationwide fiber network spanning 2,420 cities.

Ownership category

akta.pro rank

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899)

akta.pro primary industry

Carrier Ethernet & Wavelength Wholesale (E-Line/E-LAN, OTN, lambda) (HDAIAEAB)

akta.pro secondary industries

Carrier Interconnection & Peering Exchanges (IXPs, private interconnect, cross-connect) (HDAIAEAG), IP Transit & Internet Backbone (Tier-1/2, peering, DIA) (HDAIAEAA)

Keywords

• Business telecommunications services
• SIP trunking services
• Hosted PBX systems
• Business internet connectivity
• Managed network services

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Voice Services: Recurring subscription services including SIP trunking, hosted PBX, business lines, PRI services, toll-free services, conferencing, virtual receptionist, and long distance. Revenue generated through monthly channel/line fees plus per-minute or per-feature charges.
2. Data Services: Business internet (xDSL, coax, fiber), LTE wireless, private networks, and SD-WAN services. Recurring monthly fees based on bandwidth tiers and connectivity type.
3. Managed Services: Managed monitoring, work from anywhere solutions, Microsoft Office 365, and Lobby TV services. Monthly recurring fees for monitoring tiers and per-user/platform fees for productivity services.
4. Wholesale Carrier Services: Wholesale services to carriers and resellers including SIP trunking, DID origination, white label, ISP resale, IPTV, and data centre services. Volume-based pricing with SLA commitments.
5. Usage-Based Charges: Additional charges for DIDs ($0.10), LNP ($4.00), toll-free calls ($0.01), 411 ($0.50), 911 ($0.30), overage usage, and virtual receptionist add-on minutes.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Gazelle Communications is a Canadian business telecommunications provider delivering voice services (SIP Trunking, Hosted PBX, PRI, Long Distance, Toll-Free, Business Line, Virtual Receptionist, Conferencing, Genesys Cloud Contact), data services (Business Internet via xDSL/Coax/Fiber, LTE Wireless, Private Networks, SD-WAN), and managed services (Lobby TV, Managed Monitoring, Work from Anywhere, Microsoft Office 365) to small and medium enterprises and large organizations. The company also operates a wholesale channel offering SIP trunking, DID origination, white-label services, ISP resale, IPTV, and data centre services to carriers and resellers across Canada.

Product overview

Gazelle is a Canadian telecommunications provider offering a comprehensive suite of voice and data services. The portfolio includes core connectivity products (Business Internet across xDSL/Coax/Fiber, LTE Wireless, Private Networks, SD-WAN) and voice services (SIP Trunking, Hosted PBX, Business Line/Analog, PRI Services, Long Distance, Toll-Free Services, Virtual Receptionist, Conferencing, Genesys Cloud Contact). Managed services include Microsoft Office 365, Work from Anywhere, Lobby TV, and Managed Monitoring. The company serves both direct business customers and wholesale/reseller markets through a carrier-neutral network with Canada's largest fiber footprint spanning over 2,420 cities.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Up to 75% savings on toll free usage over conventional carriers
• +5 more outcomes

Named customers14 records

Segments4 records

Ideal customer profiles3 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature6 records

Partnerships

14 partnerships are on record, tiered core, major and supporting.

• MicrosoftcoreTechnology or IntegrationTechnology integration partner providing Microsoft Office 365 services as part of Gazelle's managed services portfolio. Gazelle resells and manages Microsoft Online Services including cloud productivity tools.
• CiscocoreTechnology or IntegrationTechnology partner for networking equipment and solutions enabling enterprise-grade connectivity services.
• AWS (Amazon Web Services)majorTechnology or IntegrationCloud infrastructure partner for delivering scalable cloud-based services and applications.
• ZoommajorTechnology or IntegrationVideo conferencing integration partner providing unified communications capabilities.
• SalesforcemajorTechnology or IntegrationCRM integration partner enabling enhanced customer relationship management capabilities.
• ZendesksupportingTechnology or IntegrationCustomer service and support ticketing integration partner.
• DellcoreTechnology or IntegrationHardware partner providing enterprise-grade server and computing equipment.
• GenesyscoreTechnology or IntegrationContact center solutions partner offering Genesys Cloud Contact integration as a Gazelle service offering.
• FortinetcoreTechnology or IntegrationSD-WAN services delivered through Fortinet enterprise-class networking equipment using FortiOS 5.6.2 and above, with advanced functionality in FortiOS 6.0.
• IntermediasupportingTechnology or IntegrationPartner for unified communications and collaboration solutions.
• Poly (Plantronics)supportingTechnology or IntegrationAudio and video conferencing equipment partner for endpoints.
• YealinksupportingTechnology or IntegrationIP phone and conferencing equipment partner for voice endpoints.
• RogerscoreTechnology or IntegrationLTE wireless network partner providing network coverage areas for wireless connectivity services across Canada.
• TeluscoreTechnology or IntegrationLTE wireless network partner providing network coverage areas for wireless connectivity services across Canada.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Regional players

• Eastlink: Canadian regional telecom providing business internet, voice, and wireless, primarily in Atlantic Canada and Western provinces. Comparable SME/business telecom product set with a different geographic center of gravity.

Direct peers

• Comwave Networks: Canadian CLEC delivering VoIP, hosted PBX, and SIP trunking services to businesses and resellers. Highly comparable product set and SME/wholesale go-to-market motion to Gazelle.
• Zayo Group: North American fiber/wholesale carrier selling wavelengths, dark fiber, and managed services to carriers and enterprises. Directly comparable to Gazelle's wholesale carrier services and fiber-led value proposition.
• Primus Telecommunications Canada: Canadian CLEC providing business and residential voice, internet, and cloud services. Competes head-to-head with Gazelle on SIP trunking, hosted PBX, and business internet to SMEs.
• Distributel Communications: Canadian CLEC offering residential and business internet, voice, and SIP services across Canada. Closely comparable to Gazelle's carrier-neutral SME/business telecom positioning and Canadian footprint.
• Thinktel Communications: Canadian CLEC focused on business voice, SIP trunking, and unified communications for SMEs and carriers. Overlaps directly with Gazelle's voice and wholesale carrier offerings.

Others

• Sangoma Technologies: Canadian provider of UCaaS, PBX, and SIP trunking technology and services to businesses and resellers. Adjacent/ecosystem peer — both sell SIP and hosted voice to SMEs, though Sangoma leans more on its own technology stack.

Broad incumbents

• Rogers Business: Canadian incumbent serving business customers with wireless, wireline, and managed connectivity. Overlaps with Gazelle's LTE wireless, business internet, and multi-site offerings.
• Bell Canada Business Markets: Incumbent Canadian carrier providing business internet, SIP trunking, SD-WAN, and managed services nationwide. Overlaps broadly with Gazelle's portfolio as the dominant incumbent benchmark for pricing and coverage.
• TELUS Business: Major Canadian incumbent offering enterprise connectivity, voice, cloud, and managed services. Comparable product breadth and Canadian enterprise customer base, though at much larger scale than Gazelle.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/gazl.co
• LinkedInlinkedin.com/company/gazelle-communications-corporation
• Xx.com/Gazelle_Talks

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gazelle