Hitec-med

What Hitec-med does

Hitec-Med is the dental-focused technology division of Innova Global Technologies Inc., operating from Irvine, California, since 1995. The company designs, installs, configures, supports, and maintains the full technology stack of dental practices — including servers, computers and networks, VoIP and traditional phone systems, security and backup infrastructure, video/audio systems, HIPAA-compliant email, and digital dentistry equipment such as digital x-ray, CBCT, panoramic imaging, and intraoral cameras. It is a certified Carestream Dental and Kodak National Service Provider and integrates with the major practice management and imaging platforms (Dentrix, Eaglesoft, Dexis, Softdent, OrthoTrac, Schick, Sidexis, Gendex, Instrumentarium, i-CAT, Planmeca, and others), positioning itself as a single-source integrator for dental offices.

The firm serves general dentistry practices alongside specialty sub-verticals including endodontics, oral surgery, orthodontics, pediatric dentistry, periodontics, and prosthodontics, with additional services in office construction and ergonomics, equipment financing, and HIPAA compliance consulting. Revenue is generated through a mix of one-time hardware and equipment sales, project-based professional services for design, installation, and training, and recurring monthly managed service subscriptions offered in tiered plans (Levels 1–4) spanning unlimited remote and onsite support down to basic remote assistance.

The go-to-market is consultation-led: free site assessments and HIPAA security quizzes drive inbound leads via the company website, phone outreach (877-448-4968), and field-based sales across Southern California. The company claims to have assisted more than 1,400 dental practices and to build an average of two dental offices per month, with field service delivery anchored in the Irvine/Los Angeles/Orange County corridor and national claims supported by partner coverage. Pricing is quote-based and not publicly disclosed.

Name

Hitec-med

Legal name

Hitec-Med

Website

https://hitec-med.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

Hitec-Med is the dental technology division of Irvine, California-based Innova Global Technologies, providing integrated IT, digital imaging, VoIP, security, and practice management services to dental practices primarily across Southern California since 1995.

Ownership category

akta.pro rank

Product category

Dental Technology Integration Services

NAICS

Computer Systems Design and Related Services (54151), Dental Equipment and Supplies Manufacturing (339114)

SIC

Dental Equipment & Supplies (3843), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Dental Support Services Organizations (Non-Clinical MSO/Back-Office Platforms) (HLABAKAN)

akta.pro secondary industry

Mobile/On-Site Dental Imaging Services (HLABAIAJ)

Keywords

• Dental IT services
• Digital dentistry integration
• Dental office technology
• HIPAA compliance consulting
• Medical equipment installation

Headquarters

HQ city

Irvine

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Managed IT Services: Monthly service plans (Levels 1-4) providing ongoing IT support, maintenance, and monitoring for dental office technology. Plans include remote support, onsite support, active management systems, and comprehensive monitoring.
2. Professional Services: Consultation, site assessments, design, installation, and training services for dental office technology implementations. Includes project management for construction and technology deployment.
3. Hardware and Equipment Sales: Sales of dental-specific computers, servers, networking equipment, phone systems, security systems, video/audio equipment, and digital dentistry devices including CBCT and panoramic imaging systems.
4. Dental Technology Maintenance Programs: Preventive maintenance programs enabling technicians to monitor network systems and identify problems before they impact productivity. Scheduled maintenance visits rather than break-fix events.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Hitec-Med designs, installs, configures, supports, and maintains complete dental office technology systems, including servers, computers, networks, phone systems, security and backup, video and audio systems, digital dentistry equipment (digital x-ray, CBCT, panoramic, intraoral cameras), and practice management software integration. The company operates as a one-stop dental technology division offering both one-time project delivery and recurring managed IT service subscriptions.

Product overview

HITEC-MED is the dental technology division of Innova Global Technology, offering a comprehensive portfolio of technology solutions for dental practices. The company's core offering is dental office technology integration—designing, installing, configuring, supporting, and maintaining all aspects of dental practice technology including computers, servers, networks, digital dentistry (CBCT, panoramic, intraoral cameras, digital x-rays), phone systems (VoIP and traditional), security and backup systems, video/audio systems, and practice management software. Services span from consultation and construction to ongoing maintenance and training, with certified partnerships for Carestream/Kodak dental imaging systems and support for major practice management platforms including Dentrix, Eaglesoft, Dexis, and Softdent. The company operates as a one-stop solutions provider offering both individual services and fully integrated managed service programs for dental practices throughout California.

Differentiator

Problem solved

Functional benefit

Products and services

• Dental Technology Integration Services End-to-end integration of dental office technology covering computers, servers, networks, digital dentistry equipment, and practice management software. The offering is for general dentists and dental specialty practices that need a single partner to deliver and support their entire technology stack.
• Digital Dentistry Solutions Digital imaging solutions (digital x-ray, CBCT, panoramic, intraoral cameras) including installation, integration, trade-in, sell, and purchase services, for dental practices adopting or upgrading digital imaging.
• Dental Computer Systems Healthcare- and dental-specific computer systems designed for durability and expandability in dental practice environments, sold and supported with on-site warranties.
• Phone Systems (VoIP and Traditional) State-of-the-art phone systems built for dental offices that combine standard PBX and IP phone capabilities, supporting analog lines, VoIP, and DSL with up to 14 concurrent calls and features such as auto attendant, voicemail, paging, and mobile access.
• Remote Access Solutions Secure remote access to phone systems, servers, fax servers, desktop PCs, backup systems, video monitoring, and access control, enabling home office and mobile phone access to dental practice systems.
• Security and Backup Systems Security and data protection bundle covering firewalls, antivirus, spam filtering, virus removal, secure email configuration, and both cloud and local backup with HIPAA-compliant storage, for dental practices.
• Video and Audio Systems DVR and camera installation, patient education and entertainment systems, operatory chair-side video, waiting room entertainment, PA systems, music on hold, and multi-zone audio/video for dental offices.
• Network Services Network design, consulting, server installation, workstation setup, network printing and scanning configuration, and troubleshooting/repair for dental office environments.
• HIPAA Compliance Services HIPAA compliance assessment, security solutions, compliant email systems (G Suite), data storage compliance, and risk assessment services tailored to dental practices.
• Dental Office Construction and Ergonomic Delivery Systems Full-service dental office design and construction including 3D virtual design, operatories, sterilization rooms, X-ray rooms, cabinetry, and ergonomic delivery system configuration across over-the-patient, side, rear, and over-the-head styles, for new and renovated practices.
• Consultation Services No-cost consultation covering front desk to operator systems, dentist office to home office technology, practice assessment, system recommendations, and implementation planning for dental practices.
• Support, Maintenance, and Training Programs Subscription-based managed services combining on-site and remote IT support, preventive maintenance programs, helpdesk services, and hardware/software training across all systems installed in the dental practice.
• Installation Services Voice, data, video, and audio cabling installation services for dental offices, including Cat3/Cat5E/Cat6 and fiber optic cabling, security system cabling, new construction permitting, and equipment installation.
• Practice Financing Services Project financing for dental practice technology acquisition, equipment financing, IRS Section 179 tax benefit guidance, and practice insurance consultation.
• Surveillance and Monitoring Systems Smart video surveillance, DVR systems, motion detectors, door/window contacts, access control, and remote monitoring designed for dental office security and patient safety during sedation procedures.

Named customers5 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration28 records

Feature5 records

Partnerships

Nine partnerships are on record, tiered core and secondary.

• Innova Global Technologies Inc.coreStrategic or Co-development PartnerHitec-Med is the dental technology division of Innova Global Technologies Inc., a 35+ year old national technology deployment company headquartered in Irvine, California. Innova Global provides the parent company infrastructure and resources enabling Hitec-Med to offer comprehensive dental technology solutions.
• Carestream DentalcoreTechnology or IntegrationCertified Carestream National Service Provider (NSP). Hitec-Med installs, configures, supports, and maintains Carestream dental equipment including digital x-ray systems, CBCT, and panoramic imaging units. Specializes in Kodak Iluma and 9000 3D product line certified installations.
• Kodak Dental SystemscoreTechnology or IntegrationCertified Kodak / PracticeWorks National Service Provider (NSP). Provides installation and maintenance for Kodak dental digital radiography systems including the Kodak 8000C and 9500 panoramic systems.
• DentrixcoreTechnology or IntegrationSoftware integration partner. Hitec-Med provides installation, configuration, and support for Dentrix practice management software solutions across all versions.
• DexiscoreTechnology or IntegrationDigital dental x-ray sensor integration partner. Hitec-Med has extensive experience integrating Dexis digital imaging solutions with practice management software.
• Digium (Switchvox)secondaryTechnology or IntegrationFeatured VoIP system for SMB is the Digium Switchvox IP PBX. Provides complete turn-key IP PBX solution supporting 1 to 400 users with features including auto attendant, voicemail, call recording, and conference calling.
• PCIHIPAA / OfficeSafe IDsecondaryStrategic or Co-development PartnerPartnership to provide HIPAA compliance solutions for dental practices. Offers free 1-year identity restoration protection and HIPAA risk assessment services to Hitec-Med clients.
• Google (G Suite)secondaryTechnology or IntegrationHIPAA-compliant email and cloud solutions partner. Provides G Suite email services for dental practices with security certifications including ISO 27001 and SOC 2/SOC 3 Type II audits.
• Innova AcceleratorsecondaryGTM or Marketing PartnerDesign and marketing partner for Hitec-Med website and branding. Part of the Innova Global ecosystem providing web design and digital marketing services.

Scale indicators6 records

Recent moves1 record

Expansion highlights5 records

Broad incumbents

• Patterson Companies: Large public dental and animal health distributor that also offers technology services, practice management software, and equipment installation/support — directly comparable to Hitec-Med's distribution, integration, and managed service motion but at far greater scale.
• Henry Schein: Global dental and medical distributor with a technology solutions division (Henry Schein One) that bundles practice management software, imaging, and IT services — overlapping Hitec-Med's one-stop dental technology integration value proposition across a much larger customer base.
• Benco Dental: Privately held, full-service dental distributor offering equipment, technology, and practice design services — competes with Hitec-Med's equipment integration, digital imaging, and office construction/ergonomics offerings, especially in the US market.
• Darby Dental Supply: Dental supply and equipment distributor serving practices and DSOs with technology products and integration support — comparable as a one-stop distribution and technology partner competing with Hitec-Med's distribution-and-services bundling.

Direct peers

• Planet DDS: Provider of Denticon cloud-based dental practice management software and related technology services targeting DSOs and multi-location groups — directly comparable to Hitec-Med's practice management software integration work (Dentrix/Eaglesoft) but delivered as cloud SaaS rather than on-premise install.
• Curve Dental: Cloud-based dental practice management software provider that handles installation, configuration, and ongoing support remotely — competes with Hitec-Med's on-premise practice management integration motion with a hosted alternative model.
• Rectangle Health: Healthcare and dental practice technology provider offering payments, patient engagement, and practice management tooling — comparable as a vertical-specific technology partner serving dental practices with bundled software and compliance features.
• Open Dental: Open-source dental practice management software with installation, support, and training services — overlaps Hitec-Med's practice management software integration and ongoing support offering at a price-sensitive segment of the dental market.
• DSN Software: Provider of dental practice management software (including cloud and on-premise options) with installation and support services — overlaps Hitec-Med's Dentrix/Eaglesoft/SoftDent integration and ongoing managed support offering.

Emerging players

• tab32: Cloud-based dental practice management and imaging platform targeting DSOs and group practices — an emerging alternative to Hitec-Med's on-premise imaging and PMS integration stack, particularly relevant as digital dentistry moves to cloud.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hitec-med